Tarbes43.22207700,
0.04324300,
Z.i. De Bastillac - Rue Morane Saulnier(Show on Map)
6.6
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsKyriad Tarbes Bastillac receives generally positive reviews with certain areas standing out despite some room for improvement.
The hotel's strategic location is highly praised for its convenience, situated close to the motorway, the city, public transport and the airport, making it particularly appealing for travelers with cars or those catching early or late flights. Visitors appreciated its proximity to Lourdes, schools like ENIT, meeting locations and a shopping center, which is beneficial for both leisure and business purposes. The secure parking facilities add to the convenience, although some noted a slight noise issue and the distance from local restaurants as minor drawbacks. Overall, the location and tranquil environment are strong positives.
The breakfast experience at Kyriad Tarbes Bastillac is a mix of positive and negative feedback. Guests enjoyed the quality and variety of the breakfast with an all-you-can-eat buffet and friendly staff being standout elements. However, the cost of 13 euros was deemed high by some and there were occasional issues with the availability and freshness of food items.
Dinner at the hotel garnered positive reviews for the quality and organization of the meals, although the restaurant's closure for evening meals on weekends was an inconvenience for some. The dinner offerings, while enjoyable, were also considered somewhat pricey by certain guests.
Room reviews are mixed but have notable positives. Guests appreciated the clean, comfortable and functional rooms, highlighting comfortable beds, larger room sizes and additional conveniences like kettles. However, several issues were noted including outdated decor, noise from traffic due to inadequate soundproofing, occasional cleanliness lapses particularly in the bathrooms, inadequate heating during colder months and some rooms suffering from a cigarette smell.
Cleanliness is another area where feedback is mixed. While initial impressions were often positive, numerous guests reported significant cleanliness issues, especially in the bathrooms with mentions of dirt, mold and bugs. Despite the problems, the initial welcoming atmosphere and room amenities were appreciated by some.
The staff at the hotel consistently receive high praise for their friendly, professional and welcoming demeanor. Guests frequently highlighted the positive reception upon arrival and during their stay, contributing to a pleasant atmosphere. The quality of service is a recurrent theme, often leading to repeat stays and strong recommendations.
Parking facilities at Kyriad Tarbes Bastillac are well-regarded with guests appreciating the secure, large and free parking options available. Although there was mention of the parking lot appearing somewhat neglected, the practicality and security of the parking are overall positives.
Lastly, the beds receive mixed reviews with some guests finding them comfortable and conducive to a restful stay, while others reported issues with mattresses being too hard, too soft or worn out, indicating inconsistency in the quality of bedding.
In summary, Kyriad Tarbes Bastillac offers a convenient and generally comfortable stay with excellent staff service and strategic location, although there are areas such as room and bathroom cleanliness, bed quality and breakfast cost that could benefit from improvements. Show more
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Categories
Family Friendly Hotel
Kyriad Tarbes Bastillac features amenities tailored to children and spacious accommodations suitable for families. It offers family-friendly services and easy access to local attractions.
Hotel with Parking
This hotel offers free, secure, on-site parking. It also provides electric car charging stations, adding to the convenience for guests with electric vehicles.
Cheap Hotel
3-Star Hotel
Room Types
Double RoomThe air-conditioned rooms include a flat-screen TV with cable channels and a welcome tray with pastries and facilities for making hot drinks.
Twin RoomThe air-conditioned rooms include a flat-screen TV with cable channels and a welcome tray with pastries and facilities for making hot drinks.
Triple Room (1 Double Bed + 1 Single Bed)The air-conditioned rooms include a flat-screen TV with cable channels and a welcome tray with pastries and facilities for making hot drinks.
Please note that the single bed is an extra bed.
Guest Reviews
6.6
Rated
Location
Kyriad Tarbes Bastillac enjoys praise for its strategic location, making it a convenient choice for travelers. Situated close to the motorway, it offers easy access for those traveling by car and its proximity to the city and public transport ensures seamless connectivity for urban explorations. The hotel is notably near the airport, adding to its appeal for those with early or late flights.
Guests find the vicinity to Lourdes and the nearby schools like ENIT particularly beneficial. For business visitors, the proximity to meeting locations and a shopping center adds to the convenience. The parking facilities are secure and appreciated by those driving in.
The tranquility of the hotel is highlighted as a strong positive, providing a restful environment despite its accessibility. While a few guests mentioned noise and the distance from local restaurants as drawbacks, the overall sentiment emphasizes the favorable location and amenities of Kyriad Tarbes Bastillac.
Breakfast
Kyriad Tarbes Bastillac offers a breakfast experience that garners mixed feedback from its guests. On the positive side, many visitors appreciated the quality and variety of the breakfast, describing it as very good, hearty and even excellent. The all-you-can-eat buffet and the abundance of options available were also noted highlights, alongside the pleasant and friendly staff.
However, some reviews pointed out areas for improvement. A recurring comment is the breakfast's cost with several guests feeling that 13 euros is too steep for what is offered. There were also mentions of the food being basic and sometimes stale. Moreover, some guests experienced limited availability of items, such as croissants, if they arrived later in the morning.
Despite these mixed reviews, many guests enjoyed a pleasant breakfast accompanied by a welcoming staff and appreciated the overall comfort and location of the hotel.
Dinner
Kyriad Tarbes Bastillac has received positive feedback for the quality of its dinner with guests appreciating the delicious and well-organized meals. The dining options are generally praised for their good quality. However, there are some logistical drawbacks noted; the restaurant is closed for evening meals, specifically on weekends, which can be inconvenient for tourists. Additionally, while the evening meals are light and no buffet is available, the overall dining experience remains satisfactory despite being considered somewhat pricey by some guests.
Rooms
Kyriad Tarbes Bastillac offers a mixed experience for its guests with some striking positive aspects. Guests appreciate the clean, comfortable and functional nature of the rooms. The beds and mattresses are frequently praised, contributing significantly to a pleasant stay. Some rooms are noted for their larger size, equipped with a large bed and a kettle, adding to the comfort and convenience. Generally, the rooms are described as comfortable and quiet with a functional layout ideal for a restful stay.
However, there are also several areas in need of improvement. Many reviews mention that the rooms are old-fashioned and faded, requiring a refresh to match modern expectations. Noise from traffic and inadequate soundproofing are common complaints, which could disturb light sleepers. Issues with cleanliness are noted, particularly in bathrooms with some reports of unsanitary conditions, missing items like a soap dispenser and doubtful cleanliness overall.
The absence of proper heating, especially during colder months, is a significant drawback with some guests needing to borrow electric radiators. The lack of double glazing also contributes to noise problems and some rooms suffer from a cigarette smell and outdated fixtures. Moreover, the establishment's overall aging condition and expensive meals relative to their quality are points of contention.
In summary, while Kyriad Tarbes Bastillac provides basic comforts and functional amenities, it falls short in areas of modern upkeep and cleanliness, which can detract from the overall guest experience.
Beds
The beds at Kyriad Tarbes Bastillac have received mixed feedback from guests. While some visitors found the beds comfortable and appreciated the general comfort of the bedding, others reported significant issues. Positive comments highlight that certain rooms offer comfortable bedding and a quiet sleeping environment, contributing to a restful stay. However, several guests found the beds to be either too hard or too soft with specific mentions of mattresses having sunk areas or springs that could be felt, indicating a need for better maintenance or upgrades. The overall impression is that while some beds provide a satisfactory level of comfort, there is inconsistency in the quality of bedding throughout the hotel.
Cleanliness
The reviews for Kyriad Tarbes Bastillac highlight a mixed experience with the cleanliness and overall state of the hotel. Many guests appreciated the initial clean and pleasant arrival, along with easy access and satisfactory amenities in the rooms. However, numerous criticisms point to significant issues concerning the cleanliness of the bathrooms with reports of accumulated dirt, black mold and bugs being common. The cleanliness of the establishment drew attention with frequent mentions of dirty tiles, dusty corners and a general sense that cleaning was not thorough. Additionally, guests reported other drawbacks such as hard mattresses, limited towels and the cigarette smell in rooms. Overall, while there are positive notes on the welcoming atmosphere and room amenities, the hotel's cleanliness frequently falls short of expectations.
Staff
Kyriad Tarbes Bastillac consistently garners praise for its exceptional staff, who are frequently described as very friendly, professional and welcoming. Guests often commend the warm reception they receive upon arrival and throughout their stay. The kindness and attentiveness of the staff contribute significantly to a pleasant and comfortable atmosphere at the hotel. Reviews highlight that the reception team is particularly professional and business-oriented, ensuring a smooth and enjoyable experience for visitors. The cheerful and accommodating nature of the employees is a standout feature, creating a positive and inviting environment for guests. Overall, the quality of service provided by the hotel's staff is a recurrent theme, often leading to repeat stays and high recommendations.
Parking
Kyriad Tarbes Bastillac offers a variety of parking options that guests have found both convenient and secure. Many have appreciated the large, private and free parking available, which allows for easy access to the hotel. Parking in front of the hotel has been particularly noted for its convenience. Despite a mention of the parking lot appearing somewhat neglected, the overall sentiment underscores the practicality and security provided by the parking facilities at this hotel.
No, Kyriad Tarbes Bastillac doesn't have any pool.
No, a spa isn't available at Kyriad Tarbes Bastillac.
No, Kyriad Tarbes Bastillac doesn't allow dogs.
Yes, parking facilities are available at Kyriad Tarbes Bastillac.