The Mercure Quemado Al-Hoceima Resort garners significant praise for its idyllic location, characterized by stunning sea and mountain views, easy beach access and proximity to the city center and marina. This prime positioning offers both convenience and a serene backdrop, appealing to travelers seeking relaxation by the water. Visitors frequently highlight the panoramic vistas from their rooms, making it a notable aspect of their stay.
Breakfast reviews are a mixed bag, though many guests commend the variety, quality and specific elements like fresh squeezed orange juice and high-quality pastries. Issues such as poorly organized service, limited variety and cleanliness of the breakfast area are noted, affecting some guests' experiences.
Dinner experiences tend towards dissatisfaction with numerous comments about the restaurant’s lack of charm, noisy environment, subpar service during busy times, poor food quality and high prices that don't match the offerings. Despite some decent experiences, significant improvement is needed to align the dining experience with the hotel's standards.
Guest feedback on rooms is mixed. Positive remarks focus on the spaciousness, cleanliness and spectacular sea views, particularly from superior rooms and well-equipped apartments. However, some guests report issues with lack of equipment, inconsistent cleanliness and maintenance problems that detract from their stays.
Cleanliness at the resort is another area with varied feedback. Guests praise the clean apartments, well-maintained rooms and efforts by some staff members to maintain cleanliness in certain areas. Nonetheless, many reviews highlight issues with common areas, dirty corridor windows and inconsistent room cleanliness.
The staff at the resort receive mixed reviews with many guests lauding the professionalism, friendliness and helpfulness of specific staff members. However, others report problems with unfriendliness, poor service and a lack of professionalism, particularly in reception and restaurant areas, indicating a need for consistent service quality and better training.
The resort’s WiFi is highlighted as an area in need of improvement with numerous guests describing it as poor, weak or nonfunctional, affecting the overall guest experience severely.
The spa earns praise for its offerings, rivaling those found in North American hotels and the exceptional service from staff members like Nora. However, issues such as broken facilities and limited accessibility suggest improvements are needed.
The gym at the resort does not meet guests’ expectations due to periods of being closed, missing equipment and its small size, indicating a need for better facilities and consistent availability.
The pool amenities leave a positive first impression with engaging lifeguards and animation staff, although cleanliness and maintenance issues frequently arise. Guests appreciate the beautiful poolside setting and beach proximity, yet consistent cleaning and better infrastructure are necessary for an enhanced experience.
The beach, directly accessible from the resort, is highly appreciated for its cleanliness and scenic beauty, providing a rewarding experience despite its crowdedness and lack of exclusivity to hotel guests.
Parking services are generally satisfactory, offering secure and free underground options, although cleanliness, temperature and accessibility issues in the parking area need addressing.
In all, the Mercure Quemado Al-Hoceima Resort offers a beautiful and conveniently located retreat with commendable staff service and spacious accommodations. However, improvements in dining, cleanliness, WiFi and facilities are essential to fully meet guest expectations and provide a consistently high-quality experience.
Mira Palace Hotel, perched on a mountain with stunning sea views, offers a splendid location that guests frequently praise. Its proximity to Sabadia Beach, the Corniche and the city center of Al Hoceima makes it a perfect base for both beach enthusiasts and city explorers. The hotel's accessibility and ample parking further add to its convenience.
The breakfast experience at Mira Palace Hotel is lauded as hearty, traditional and generous with a diverse selection of sweet and savory options. Guests often describe it as fantastic, wonderful and delicious, noting the variety and abundance. The staff's helpfulness enhances the experience, although some guests have mentioned additional charges for certain items.
Guest rooms at Mira Palace Hotel are highly regarded for their cleanliness, spaciousness and modern design. The rooms and bathrooms are consistently described as very clean with a touch of luxury. Guests appreciate the large, comfortable nature of the rooms, some of which offer seating areas and bay windows with beautiful sea views.
Cleanliness throughout the hotel is another standout feature with guests repeatedly praising the immaculate conditions of both the rooms and common areas. The high level of hygiene contributes to a very pleasant stay.
The staff at Mira Palace Hotel receive abundant praise for their helpfulness, warmth and professionalism. Guests often mention the friendly reception team, including individuals like Hassan and commend the cleaning staff for their friendliness and support.
However, reviews indicate consistent issues with the availability of the pool, which has often been non-functional. While some found the pool to be large, the fact that it is open to non-hotel guests has been a point of frustration.
The hotel's beds generally receive positive feedback for being large and comfortable, although a few guests found them too firm.
For honeymooners, Mira Palace Hotel is an idyllic retreat, offering a serene and relaxing atmosphere that many find perfect for a memorable escape. The quiet surroundings and tranquil environment contribute to a delightful honeymoon experience.
Categories
Gym
4 Star
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Tarifa