Shervinton Executive Boutique Hotel, located in the heart of Tawau, offers guests a convenient and accessible stay with easy access to local amenities, shops, restaurants, and markets. The favorable location, coupled with accommodating staff, makes it an attractive choice for both leisure and business travelers. Guests often praise the hotel's breakfast, which is served in the Sky Lounge with a delightful ambiance and includes a variety of options, particularly Asian dishes. The staff's friendly demeanor enhances the dining experience, contributing positively to the overall atmosphere.
The rooms are generally appreciated for their spaciousness and comfort, with some featuring jacuzzis for added relaxation. However, there are mentions of aging décor, inconsistent cleanliness, and rooms without windows that could affect privacy. The cleanliness of the hotel has received mixed reviews, with some guests satisfied with maintained areas, while others note significant issues that could be improved.
The hotel's dedicated staff receives consistently high praise for their friendliness and exceptional service, ensuring a welcoming environment. While the beds are comfortable for some, there are instances of older beds and hard pillows, suggesting a need for updates. Despite these concerns, Shervinton Executive Boutique Hotel remains a budget-friendly option, offering value for money and a generally satisfying experience, particularly excelling in staff service and location.
Borneo Royale Hotel stands out for its prime location in the heart of Tawau town, offering easy access to local attractions, shops, dining places and the bustling night market, making it a convenient choice for both tourists and attendees of events held at the hotel. The ample parking and attractive views further enhance guests' overall satisfaction with the hotel’s placement.
The breakfast experience is generally praised for its diverse selection, catering to various tastes with both local and western options. Guests appreciate the lavish and extensive buffet, which provides a fulfilling start to the day. However, there is some feedback suggesting that the selection and taste of certain local dishes could be improved.
The spacious and comfortable rooms are a highlight for many with positive remarks on their size, cleanliness and functional amenities. These aspects, combined with the hotel's convenient location, contribute to a pleasant stay. Nonetheless, there are recurring concerns regarding maintenance and cleanliness. Issues such as outdated rooms, cracked bathroom mirrors, broken TV screens, leaking bathrooms, dirty carpets and questionable housekeeping practices are frequently mentioned and suggest a need for overall room maintenance and updates.
Cleanliness reviews are mixed with some guests admiring the clean and comfortable rooms, while others pinpoint the need for thorough cleaning or replacement of old, dusty carpets and musty-smelling towels, blankets and pillows. Bathrooms specifically require significant attention to meet basic cleanliness and functionality standards.
The hotel staff receives consistent praise for their friendliness and helpfulness, particularly from the housekeeping and maintenance teams, which contributes positively to guests' experiences. However, there are occasional mentions of less favorable interactions with some front desk staff, pointing to inconsistent service levels.
The beds are widely reported as comfortable, often providing guests with good night's sleep, though there are occasional complaints about old and unsuitable pillows.
Overall, Borneo Royale Hotel offers a satisfactory stay with key strengths in location, staff service and breakfast variety. Addressing the noted maintenance and cleanliness issues could significantly elevate the guest experience.
Categories
Spa
Free Wi-Fi
Cheap
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Tawau