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Summary of reviewsRamada Telford Ironbridge boasts a prime location near key attractions and amenities like Telford International Centre, the M54, Telford Central station and various dining and entertainment options. Despite its central location, it offers a quiet retreat with ample free parking, making it ideal for both business travelers and families.
Guests generally praise the breakfast as excellent with a variety of hot and cold options and notable service from the staff. Some suggestions for more vegan and vegetarian options exist, but overall, the breakfast experience is satisfying and good value for money. Dinner receives mixed reviews; while the food quality is good and well-presented, the menu is described as limited and pricey. The bar area is inviting although the drink prices are on the higher side.
The rooms are mostly noted for their cleanliness, spaciousness and modern amenities with comfortable beds and sizable bathrooms. However, some guests mention issues with room temperature and occasional maintenance needs. Despite this, the staff's responsiveness and friendly service enhance the overall room experience. Cleanliness is a highlight with diligent housekeeping ensuring spotless conditions across the hotel.
The staff at Ramada Telford Ironbridge is frequently praised for their friendliness and helpfulness, significantly adding to the positive guest experience. Although there are occasional critiques of the reception and bar service, the overall feedback underscores excellent customer service.
While the free WiFi is appreciated, some guests experience connectivity issues, calling for improvements. The swimming pool is well-received for its warmth and cleanliness, though its frequent unavailability and maintenance closures have disappointed several guests. Family-oriented facilities, including unique family rooms, a small soccer field and soft play areas, make the hotel appealing for families with positive feedback on the breakfast experience for children.
Regarding bedding, many guests find the beds comfortable, though some report them as either too hard or too soft. This mixed feedback suggests a need for standardized bedding quality across all rooms.
The hotel delivers a solid three-star experience with practical and effective amenities, often exceeding guest expectations. It's particularly suited for business travelers, offering convenient access to the town center and excellent conference facilities.
While the hotel is mostly accessible, certain areas like the pool steps could be better accommodated for guests with mobility needs. Overall, Ramada Telford Ironbridge is a reliable choice for those seeking clean, comfortable lodgings with friendly service and practical amenities. Show more
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Categories
Family Friendly Hotel
This hotel has family rooms available and offers discounted entry to places like West Midlands Safari Park as well as free entry to Jungleland.
Dog Friendly Hotel
This hotel is dog-friendly and is a short drive from the Telford Shopping Centre. It provides a comfortable stay for guests with pets.
Hotel with Parking
This hotel offers free parking and is located in Telford centre. Its proximity to the M54 and Telford Station makes it a practical choice for travelers.
Accessible Hotel
This hotel is identified as one of the best accessible hotels in Telford.
3-Star Hotel
Ramada Telford Ironbridge offers a convenient location and comfortable accommodations. The hotel is well-suited for travelers seeking a reliable and accessible base.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Business Room - Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers a tea and coffee maker, a wardrobe, a safe deposit box, a sofa and a flat-screen TV. The unit has 2 beds.
Double Room - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.
Executive Room - Non-SmokingThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The quadruple room provides a wardrobe, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
King Suite - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This suite is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a dressing room.
Executive Double Room - Non-SmokingThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a sofa, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
The Ramada Telford Ironbridge enjoys a highly praised location with numerous guests highlighting its convenience and proximity to key attractions. Strategically positioned near the M54, the hotel offers easy access to the Telford International Centre, making it ideal for conference attendees. The central location provides a short walk to Telford Central station, shopping centres, cinemas, ten-pin bowling and a variety of restaurants, ensuring diverse dining and entertainment options are readily available.
Several guests appreciate the hotel's vicinity to major amenities and local attractions, including Ironbridge and the Telford Town Centre, enhancing the overall convenience of their stay. The area is also described as peaceful despite its central location, offering a quiet retreat yet remaining well-connected. The hotel is also noted for its ample free parking, which adds to the convenience for those traveling by car.
Additionally, the location suits a variety of purposes, from business trips to family vacations with the shopping centre, International Centre and local eateries all within walking distance. Ease of access, reasonable pricing and excellent staff service are frequently mentioned, underscoring the hotel's appeal. Despite a few minor issues with room smells and noise, the general consensus points to a well-placed, clean and comfortable hotel suitable for numerous traveler needs.
Breakfast
The breakfast experience at Ramada Telford Ironbridge receives generally positive feedback from guests, highlighting several aspects. Many find the breakfast excellent with terms like lovely, delicious and amazing frequently used. Guests appreciate the substantial and filling nature of the morning meal, noting the freshly cooked food and wide variety of both hot and cold choices.
The service at breakfast is often praised with staff described as lovely, helpful and pleasant, enhancing the overall experience. Reviewers note the breakfast as good value for money, offering a good selection including typical English breakfast items, which start being served early in the morning from 6.30 AM. The breakfast room itself is noted to be clean and welcoming.
However, there are suggestions for improvement. Some guests mention a desire for more vegan and vegetarian options and complain that certain elements like fruits tasted off or that their food could have been hotter. Additionally, a few guests found the breakfast uninspiring or not adequately catered for those with specific dietary requirements. Issues such as serving breakfast in a conference room and having incorrect pricing information on third-party booking sites have also been highlighted. Despite these few critical remarks, the general consensus points towards a high-quality, satisfying breakfast experience that starts the day off on a positive note.
Dinner
The Ramada Telford Ironbridge generally receives commendable reviews for its dinner offerings. The staff and service in the evening restaurant are frequently praised as excellent, contributing to a pleasant dining atmosphere. Patrons often find the food to be nice, freshly cooked and well-presented with several highlighting that it was delicious, hot and cooked to perfection. The dining room is described as very pleasant and a good place to relax in the evening with some mentioning that the restaurant food quality is very good and breakfasts are particularly exceptional.
However, the dinner menu itself garners mixed feedback. While some guests appreciate the good quality and flavor of the meals, others find the menu limited and expensive, suggesting that it could benefit from a re-think. Reports mention that the evening meal was good but also note instances of poor quality and uninspiring dishes. The bar area receives positive remarks for its inviting atmosphere, though drink prices are noted as being high. Overall, the dining experience at Ramada Telford Ironbridge is marked by friendly staff and generally good food, albeit with some room for improvement in the variety and pricing of the dinner menu.
Rooms
Many reviews of Ramada Telford Ironbridge highlight the cleanliness and comfort of the rooms. Guests often mentioned the rooms were spacious, modern and well-equipped with good facilities, including comfy beds and sizable bathrooms. The brightness and tidiness of the rooms were repeatedly praised with some describing the rooms as spotless and lovely. Large windows contributed to a generally pleasant atmosphere, offering nice views and quiet serenity despite the hotel’s proximity to a main road.
However, several guests noted inconsistencies in room temperature control, remarking that the rooms can become too warm, especially during hot weather and that windows could not be opened. Some rooms also needed deeper cleaning and occasional maintenance, like addressing dust and minor dirt patches or repairing non-functional showers.
Despite these minor issues, the staff received positive reviews for being friendly, accommodating and quick to fulfill requests, such as providing extra pillows or coffee. Rooms were reviewed as decent in size, though a few were found to be smaller than expected but still adequate. The overall impression of the rooms was favorable, as they provided a comfortable stay with modern amenities.
Beds
At Ramada Telford Ironbridge, guests have had varied experiences with the bedding. Many reviewers praised the beds, describing them as comfy, firm and clean with nice linen, ensuring a good night's sleep. Phrases such as 'super comfy' and 'comfortable beds' appeared frequently, highlighting a generally positive impression.
However, satisfaction levels weren't consistent across the board. Some guests reported that their beds were too hard or uncomfortable with a few noting mattresses that were lumpy or sagging. Opinions on pillows were split as well; while some found the pillows to be quite hard and uncomfortable, others described the bedding as amazing.
Overall, while many guests found the beds at Ramada Telford Ironbridge to be comfortable and conducive to rest, there were notable exceptions where comfort levels were lacking. Some rooms may benefit from updated bedding to ensure a more uniformly pleasant experience.
Cleanliness
Ramada Telford Ironbridge stands out for its notable cleanliness and well-kept facilities. Guests frequently highlighted the spotless condition of the rooms, describing them as clean, modern and cozy. The housekeeping staff garnered praise for their diligence with rooms being cleaned and restocked with amenities without guests needing to ask. Common areas of the hotel were also maintained to a high standard, creating a welcoming atmosphere.
Despite a few isolated reports of dust and occasional lapses in bathroom cleanliness, the majority of reviews emphasized a consistently high level of cleanliness throughout the hotel. Staff members were described as friendly, accommodating and helpful, contributing positively to the overall experience.
The hotel’s convenient location and quiet environment added to its appeal. Amenities such as ample drawer and plug space in the rooms, as well as accessibility from the M54, were appreciated by guests seeking comfort and ease of use.
In summary, Ramada Telford Ironbridge impresses with its clean and well-maintained environment, friendly staff and practical amenities, making it a reliable choice for travelers seeking a comfortable stay.
Staff
Ramada Telford Ironbridge has earned high praise for its exceptional staff, frequently highlighted as the main strength of the hotel. Guests commonly describe the staff as friendly, helpful and polite, contributing to a warm and welcoming atmosphere. The reception team, despite some mixed reviews, is generally noted for being accommodating and professional, providing efficient service and a pleasant check-in experience.
The restaurant and bar staff also receive commendation for their attentiveness and consideration, particularly when dealing with special requests and dietary needs. Housekeeping and breakfast staff maintain a high standard of cleanliness and service, further enhancing the overall guest experience.
Although there is occasional feedback about specific areas for improvement, such as water pressure issues and understaffing at the bar, the overwhelmingly positive comments about the staff’s dedication and friendliness make Ramada Telford Ironbridge a recommended destination for travelers seeking excellent service and a welcoming environment.
Wi-Fi
The guest reviews of Ramada Telford Ironbridge highlight a mixed experience with the hotel's WiFi. On the positive side, many guests appreciated having free WiFi with some noting that it was fast and worked well. However, several reviews mentioned issues with the WiFi being spotty, slow or not working at all. There were also a few comments indicating that the WiFi quality was poor and the staff even acknowledged that it might not be reliable. Despite these challenges, the availability of free internet access is a notable benefit.
Pool
Ramada Telford Ironbridge offers a swimming pool that is generally well-received by guests for being warm, lovely and of a good size. Positive mentions include its nice indoor environment and the fact that it is very inviting and perfect for guests seeking relaxation and a quick swim. Many guests appreciate the pool's warmth and the quiet atmosphere, making it a pleasant spot for some downtime. The pool has also been praised for being clean and tidy.
However, there have been significant issues with the pool's availability, as numerous reviews highlight instances where the pool was closed for refurbishment, maintenance or renovations. Several guests expressed disappointment that the pool was a primary reason for booking, only to find it unavailable upon arrival with no prior notification about the closure. Moreover, limited opening times and occasional restrictions on pool usage were noted in the feedback.
Overall, while the pool at Ramada Telford Ironbridge receives high marks for quality and comfort, inconsistent availability due to ongoing maintenance and refurbishments has affected the guest experience negatively. Advance notice and clearer communication about pool accessibility could enhance future stays.
Family
Ramada Telford Ironbridge offers an accommodating environment for families with children. Guests appreciated the unique family rooms, especially those on the top floor with attic-style windows and a variety of beds, giving children a sense of their own space. The cleanliness and comfort of the rooms contributed to an overall positive experience.
The hotel features a small soccer field, a highlight for children who enjoy outdoor activities. Soft play facilities are also available, providing entertainment for younger guests. The location is conveniently close to a shopping center that offers a wide range of dining and activity options, making meal times and outings stress-free.
Breakfast at the hotel received positive mentions with particular enjoyment noted by children. The hotel's quiet and family-friendly atmosphere makes it a suitable choice for a family trip.
3 Star
Ramada Telford Ironbridge offers a quintessential three-star experience with practical and adequate amenities, making it a suitable choice for those seeking basic yet comfortable accommodations. The hotel is described as providing reasonable value for money and some guests even feel it exceeds typical three-star expectations, verging on a four-star experience. With its solid service and ambiance, it meets the essential criteria of a three-star property. Summarized guest feedback suggests that while the facilities are straightforward, they are effective and many would choose to stay there again.
Business
Ramada Telford Ironbridge is an ideal choice for business travelers, offering a range of modern facilities tailored to suit professional needs. The hotel is described as great for combining work and leisure with practical amenities that support a productive stay. Business travelers will find the location convenient with easy access to the town center. The business rooms, in particular, are noted for their spaciousness, making them a comfortable option for working or relaxing. The hotel also features excellent conference facilities with helpful staff and a capable conference manager ensuring smooth events. While the hotel is primarily geared towards business guests, it provides a reliable and efficient environment for professional visits to Telford.
Accessible
Ramada Telford Ironbridge receives mixed feedback regarding its accessibility for guests with disabilities. The hotel is largely described as accessible and welcoming for those with mobility needs with some patrons noting that it is good for accessibility and wheelchair friendly. However, there are concerns about specific areas, such as the lack of an elevator and the steps in the pool area that may not be suitable for all guests. While the price is mentioned as somewhat high, it is considered accessible by some reviewers. Overall, the hotel provides a generally accessible environment but does have areas that could benefit from improvements to better serve guests with disabilities.
Indoor Pool
The indoor swimming pool at Ramada Telford Ironbridge receives high praise from guests. Descriptions such as "lovely indoor swimming pool" and "nice indoor pool" are common with many appreciating its cleanliness and warmth. Guests describe the pool as a large and great facility with one even expressing their love for having the pool available. However, it's worth noting that access to the pool is limited with some reviews mentioning restricted hours and occasional access issues. Despite these limitations, the pool remains a standout feature that guests enjoy.
Dog Friendly
Ramada Telford Ironbridge is a welcoming destination for dog owners, highlighted for its dog-friendly facilities and services. Guests appreciated the ability to sit with their dogs in the bar area and felt their dogs were made very welcome during their stay. Clear guidelines for dogs are provided, ensuring a comfortable experience for both pets and their owners. Overall, the positive feedback suggests that the hotel is a good choice for those traveling with dogs with many guests expressing a desire to return.
Yes, Ramada Telford Ironbridge has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Ramada Telford Ironbridge.
Yes, Ramada Telford Ironbridge welcomes dogs.
Yes, parking facilities are available at Ramada Telford Ironbridge.