DoubleTree by Hilton Phoenix- Tempe
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Summary of reviewsDoubleTree by Hilton Phoenix-Tempe boasts an excellent location, conveniently near Phoenix Sky Harbor Airport and major freeways, making it an ideal choice for both business and leisure travelers. The easy access to key spots around Phoenix and Tempe, along with the complimentary shuttle service, is frequently praised by guests. The surrounding area is noted for being safe and pleasant, contributing to a quiet yet central stay.
The cleanliness and size of the hotel's rooms are other significant positives. Guests consistently note the spaciousness and comfort, especially the well-appointed bathrooms and comfortable beds. Though some rooms require updates, the overall atmosphere remains clean and inviting. The front desk staff's friendliness and helpfulness are often highlighted as a key aspect of a positive guest experience.
Dining at DoubleTree by Hilton Phoenix-Tempe has received commendations, particularly for its superb sandwiches, mini Angus burgers and steak. The bar's lively atmosphere and excellent service, particularly the drinks, add to the dining experience, although there are occasional mentions of limited menu options and long wait times. Breakfast, while praised for its quality and friendly service, is sometimes seen as expensive since it isn't included in the room rate.
The hotel’s fitness facilities, including a Peloton bike, are typically well-received, offering guests a quiet and suitable environment for their workouts. Similarly, the pool area is frequently described as beautiful and clean with excellent poolside service, though occasional maintenance issues have caused inconvenience.
Families particularly enjoy the hotel due to its spacious rooms, clean and inviting spaces and the friendly demeanor of the staff. Special family activities and a safe environment make it a great choice for those traveling with children.
The staff at DoubleTree by Hilton Phoenix-Tempe receive high marks across the board for their professionalism and accommodating nature. This positive interaction is a central charm of the hotel, greatly enhancing the guest experience.
While the free WiFi is appreciated, its reliability varies with some guests experiencing connectivity issues. The hotel's gym, although limited in size, is positively reviewed for its functionality and quiet atmosphere.
Overall, DoubleTree by Hilton Phoenix-Tempe delivers a comfortable and pleasant stay with friendly staff, clean and spacious rooms and convenient amenities, making it a favorable option for both business and leisure travelers.
Categories
The cleanliness and size of the hotel's rooms are other significant positives. Guests consistently note the spaciousness and comfort, especially the well-appointed bathrooms and comfortable beds. Though some rooms require updates, the overall atmosphere remains clean and inviting. The front desk staff's friendliness and helpfulness are often highlighted as a key aspect of a positive guest experience.
Dining at DoubleTree by Hilton Phoenix-Tempe has received commendations, particularly for its superb sandwiches, mini Angus burgers and steak. The bar's lively atmosphere and excellent service, particularly the drinks, add to the dining experience, although there are occasional mentions of limited menu options and long wait times. Breakfast, while praised for its quality and friendly service, is sometimes seen as expensive since it isn't included in the room rate.
The hotel’s fitness facilities, including a Peloton bike, are typically well-received, offering guests a quiet and suitable environment for their workouts. Similarly, the pool area is frequently described as beautiful and clean with excellent poolside service, though occasional maintenance issues have caused inconvenience.
Families particularly enjoy the hotel due to its spacious rooms, clean and inviting spaces and the friendly demeanor of the staff. Special family activities and a safe environment make it a great choice for those traveling with children.
The staff at DoubleTree by Hilton Phoenix-Tempe receive high marks across the board for their professionalism and accommodating nature. This positive interaction is a central charm of the hotel, greatly enhancing the guest experience.
While the free WiFi is appreciated, its reliability varies with some guests experiencing connectivity issues. The hotel's gym, although limited in size, is positively reviewed for its functionality and quiet atmosphere.
Overall, DoubleTree by Hilton Phoenix-Tempe delivers a comfortable and pleasant stay with friendly staff, clean and spacious rooms and convenient amenities, making it a favorable option for both business and leisure travelers.
Hotel near Golf Courses
This hotel on South Priest Drive offers excellent access to both The Legacy Golf Club and Arizona Grand Golf Course, with both championship courses located within approximately 4-5 miles.
Dog Friendly Hotel
This hotel allows two pets up to 60 lbs for an additional fee of $50 per pet, per stay. Both dogs and cats are welcome but may not be left in the room unattended. There is a pet relief area on site.
Business Hotel
The hotel provides 30,000 sq ft of meeting and event space, suitable for various group sizes and types of gatherings. It offers a range of room options to accommodate business needs.
4-Star Hotel
DoubleTree by Hilton offers comfortable accommodations and signature warm chocolate chip cookies upon arrival. The hotel features a pool and on-site dining options. Its location is convenient for both business and leisure travelers.
Hotel with Heated Pool
The property features a heated outdoor pool and a whirlpool, set within three lush acres of landscaping, water features, and patios. An on-site spa with massage services further enhances the relaxation offerings.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Cheap Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Located conveniently close to Phoenix Sky Harbor Airport, the DoubleTree by Hilton Phoenix-Tempe stands out for its prime location, making it an excellent choice for travelers flying in and out of the city. Guests are consistently impressed with the easy access to the airport, often highlighting the complimentary shuttle service that adds an extra layer of convenience. The central location also allows for quick drives to prominent spots around the Phoenix-Tempe area, including Arizona State University, downtown Phoenix and Mill Avenue.
The hotel is situated near major freeways, which aids in seamless travel to neighboring cities like Goodyear, Glendale, Chandler and Mesa. This pivotal positioning has garnered praise from guests who find the location ideal for both short stays and extended visits. Many have expressed satisfaction with the ease of accessing nearby shops, restaurants and various local attractions. Whether the purpose is business or leisure, the property's location fulfills a broad range of needs.
The surrounding area is noted as safe and pleasant with some guests appreciating the quiet ambiance despite its central city setting. Clean, spacious rooms and good facilities like a pool and parking further enhance the guest experience. The staff's friendliness and good service also contribute to making the DoubleTree by Hilton Phoenix-Tempe a favored choice among travelers.
The breakfast experience at DoubleTree by Hilton Phoenix-Tempe has received mixed reviews from guests. On the positive side, many have praised the breakfast for being delicious, fresh and offering a good selection of options. Guests appreciated the extensive buffet that was often described as great with friendly and attentive service from the staff. The restaurant in the lobby, where breakfast is served, received high marks for its quality and atmosphere.
However, not all feedback was favorable. Some guests were disappointed that breakfast was not included in the room rate, mentioning that they had to pay extra for what they felt should have been complimentary. Issues with specific breakfast items, such as scrambled eggs and instances of incorrect orders were noted by a few. There were also mentions of breakfast being typical for a motel, rather than exceptional and some guests found it to be expensive without offering significant value.
Overall, while the quality of the breakfast itself and the service provided were generally well-received, the additional cost and occasional service hiccups left some guests feeling that breakfast could be improved.
The dining experience at DoubleTree by Hilton Phoenix-Tempe offers a mix of high points and areas for improvement. Guests have raved about the incredible sandwiches, calling them the best they have ever eaten and highly recommend the herb focaccia roll. The mini Angus burgers are also frequently praised. The restaurant is noted for its superb food, particularly the steak, which has left many guests satisfied.
There is a lively atmosphere at the bar with wonderful service and standout drinks, especially Old Fashioneds crafted by Paige. Karaoke at the pool adds to the entertainment options, enhancing the evening experience for many patrons.
However, some guests have expressed dissatisfaction with the limited menu and occasional long waits for food, both in the restaurant and bar. The restaurant's inconsistent hours, particularly its closure at lunch and sometimes long wait times for dinner delivery, have caused inconvenience for those seeking a timely meal. While breakfast has received positive feedback, there are mentions of the food quality not meeting expectations compared to past visits.
Overall, dining at DoubleTree by Hilton Phoenix-Tempe can be a delightful experience, especially for those who appreciate good service, a great bar atmosphere and certain standout dishes. However, the limited menu options and occasional wait times might require some flexibility and patience.
At the DoubleTree by Hilton Phoenix-Tempe, the standout feature is undoubtedly the spaciousness and comfort of the rooms. With guests frequently mentioning large, well-appointed spaces and sizable bathrooms, this hotel provides ample room for families and travelers seeking extra elbow room. The beds are repeatedly described as comfortable, complementing the clean and inviting atmosphere of many of the rooms.
On the flip side, several guests noted that the hotel could use updates with some rooms retaining a worn-out feel and sporting outdated fixtures. The cleanliness of the rooms received generally positive feedback; however, instances of lingering odors and occasional maintenance issues like non-functional door handles and dirty carpets were mentioned.
High points include the accommodating front desk staff and the cool room temperatures, even amidst the Arizona heat. Some rooms, however, had less favorable lighting and others lacked amenities such as microwaves and additional seating. Despite these drawbacks, the overall consensus leans towards rooms that are generally clean and comfortable with plenty of space to unwind.
The beds at the DoubleTree by Hilton Phoenix-Tempe receive largely positive feedback from guests with many describing them as comfortable and conducive to a good night's sleep. Multiple reviews highlight the beds and pillows as being particularly comfy, contributing to a pleasant stay. On the flip side, a recurring issue is that some guests found the pillows to be flat and uncomfortable and a few noted the bedsheets and covers were either too thin or stiff. Bedding quality varies with some beds mentioned as lumpy or hard, while others are reported to feel super comfortable. Cleanliness is generally commendable, though there are occasional negative mentions, such as old pillows and even a rare concern about stained beds. Despite these few drawbacks, many guests appreciated the overall comfort of the beds and had restful nights.
The DoubleTree by Hilton Phoenix-Tempe has garnered a broad range of feedback regarding its cleanliness. On the positive side, many guests have consistently highlighted that the rooms are very clean with clean sheets, towels and well-maintained spaces being frequently mentioned. The overall facility is described as clean, comfortable and inviting. Many guests appreciated the fresh and clean atmosphere of their rooms and the professionalism of the housekeeping staff. The property itself, including the hotel grounds and common areas, is often noted to be clean and well-kept.
However, it's important to acknowledge that some reviews did point out areas needing improvement. Issues such as dirty carpets, malfunctioning plumbing and occasional lapses in housekeeping services were noted. The cleanliness of the pool area received mixed reviews with some guests mentioning debris and maintenance issues. Despite these concerns, the hotel's efforts to maintain a clean and pleasant environment are recognized by many guests.
In summary, while there are a few areas for improvement, the DoubleTree by Hilton Phoenix-Tempe generally delivers a clean and comfortable stay, supported by a diligent staff and clean facilities.
At the DoubleTree by Hilton Phoenix-Tempe, guests consistently praise the staff for their friendliness and professionalism. Words like friendly, accommodating, helpful and attentive are frequently used to describe the team across various departments, including the front desk, housekeeping and shuttle services. The front desk staff, in particular, receive high marks for their courteous and efficient service, often going above and beyond to ensure a pleasant stay. The general manager and concierge staff are also noted for their exceptional behavior, creating a welcoming and supportive environment.
Despite a few isolated comments about less helpful interactions, the overwhelming sentiment portrays a hotel where staff dedication significantly enhances the guest experience. Clean amenities and efficient check-ins bolster the positive perception of the property. The camaraderie and professionalism of the DoubleTree by Hilton Phoenix-Tempe staff are central to the hotel's charm, making it a delightful choice for travelers seeking friendly and attentive service.
Guests have mixed experiences with the WiFi at DoubleTree by Hilton Phoenix- Tempe. Many appreciate that the hotel offers complimentary WiFi, making it easy to access the internet. Some guests noted that the WiFi worked well and better than during their previous visit. However, others experienced significant issues with some reporting that the WiFi was slow or even completely unavailable for their entire stay. It seems that while the complimentary WiFi can be convenient and functional, it may sometimes be unreliable or inconsistent.
The DoubleTree by Hilton Phoenix-Tempe offers a generally well-received gym experience for its guests. Many reviewers appreciate the presence of a Peloton bike and describe the fitness center as nice, despite its limited size. The gym provides a quiet environment, allowing guests to focus on their workouts. Some guests enjoyed the availability of fresh air within the gym area, enhancing their exercise experience. However, it's worth noting that the fitness center lacks certain features such as a sauna and steam room. Additionally, there were minor security concerns with the gym door not locking. Overall, the fitness amenities are regarded positively, catering well to guests' exercise needs.
The pool area at DoubleTree by Hilton Phoenix-Tempe receives largely positive feedback from guests who appreciate its beauty and spaciousness. Guests frequently describe the pool as beautiful with a very nice poolside atmosphere that contributes to a great overall experience. The pool temperature is also praised for being perfect and the poolside service is often highlighted as excellent.
Visitors find the pool area clean and appreciate its large size, although some mention that shade is limited. Despite the pool's attractiveness, there are comments indicating the need for updates and more detailed cleaning. Several guests experienced closures of the pool and Jacuzzi during their stay, which was a significant inconvenience, especially when closures happened without prior notice.
The pool facility is complemented by helpful shuttle bus and front desk staff, adding to the overall pleasant stay. However, past instances of pool maintenance and remodeling work have caused disappointment among guests expecting to enjoy these amenities. Overall, while the pool area is a major highlight for many, consistency in its availability and upkeep remains an area for improvement.
The DoubleTree by Hilton Phoenix-Tempe is highly praised for its family-friendly atmosphere and amenities. Guests have emphasized the hotel's suitability for families, noting its clean and inviting spaces, spacious rooms and safe environment for children's stay. The front desk staff have been described as very nice to children, contributing to a peaceful, stress-free holiday experience for families.
The location is convenient with a family-free shuttle service, making it easier for guests to explore the area. The property also offers special amenities like family happy hour on Thursdays and specific activities for kids. Proximity to the pool adds to the fun, providing a great environment for family relaxation and enjoyment.
Despite a few comments about the property's upkeep, the positive experiences far outweigh the negatives. The hotel is an excellent option for groups and families, providing a great balance of comfort, convenience and child-friendly services.
DoubleTree by Hilton Phoenix-Tempe offers a functional seminar section and a good gym, making it a reasonable choice for business travelers looking for some basic facilities. Guests have praised the staff's commitment to excellence and going the extra mile, which enhances the overall experience. However, the hotel falls short in other areas, such as its business center, which is not adequately equipped for seminars or conventions. The property is also described as being in need of major renovations with some guests pointing out that it's not up to the typical Hilton standard. While some recommend the hotel for a short stay, others advise seeking alternatives for a more reliable Hilton experience.
DoubleTree by Hilton Phoenix-Tempe receives high praise from business travelers for its well-suited amenities and atmosphere. The on-site cafe is a notable highlight, providing an ideal setting for morning meetings. The hotel is frequently described as business friendly and a solid choice for business stays, whether short or extending over several days. It offers a convenient option for those on a business trip or a long layover with many guests appreciating the ability to work remotely for extended periods. The professional demeanor of the staff, including attentive housekeepers and a responsive manager, adds to the positive experience. Overall, the hotel is well-regarded for catering to the needs of business travelers efficiently.
The outdoor pool at the DoubleTree by Hilton Phoenix-Tempe is a standout feature for guests. Described as huge and centrally located on the property, it offers ample space for swimming and relaxation. The pool area itself is noted for its beauty, complemented by lots of green space, which enhances the overall ambiance. Guests appreciate the beautiful setting and the opportunity to enjoy the sun and outdoor environment.
The property features two pools, providing more options for visitors. The main pool is consistently praised for being big and clean, contributing to an enjoyable swimming experience. The pool area, which evokes a cool "Old Arizona" feel, has a charming appeal that adds to the overall experience.
Despite these positives, some areas around the pool show signs of damage with mentions of the pool deck falling apart and the water sometimes being cold. However, the general consensus highlights the beautiful and amazing pool area as a major attraction for those staying at the hotel.
DoubleTree by Hilton Phoenix-Tempe is highly regarded for its thoughtful and accommodating approach toward guests traveling with pets. Welcoming pets without difficulty, the hotel ensures a seamless experience for those arriving with an unexpected pet co-traveler. As a pet-friendly establishment, it is particularly great for dogs, providing a comfortable environment where pets are genuinely welcomed. The hotel's conducive pet policy underscores its commitment to being dog-friendly, making it an ideal choice for travelers with four-legged companions.
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Location
The hotel is situated near major freeways, which aids in seamless travel to neighboring cities like Goodyear, Glendale, Chandler and Mesa. This pivotal positioning has garnered praise from guests who find the location ideal for both short stays and extended visits. Many have expressed satisfaction with the ease of accessing nearby shops, restaurants and various local attractions. Whether the purpose is business or leisure, the property's location fulfills a broad range of needs.
The surrounding area is noted as safe and pleasant with some guests appreciating the quiet ambiance despite its central city setting. Clean, spacious rooms and good facilities like a pool and parking further enhance the guest experience. The staff's friendliness and good service also contribute to making the DoubleTree by Hilton Phoenix-Tempe a favored choice among travelers.
Breakfast
However, not all feedback was favorable. Some guests were disappointed that breakfast was not included in the room rate, mentioning that they had to pay extra for what they felt should have been complimentary. Issues with specific breakfast items, such as scrambled eggs and instances of incorrect orders were noted by a few. There were also mentions of breakfast being typical for a motel, rather than exceptional and some guests found it to be expensive without offering significant value.
Overall, while the quality of the breakfast itself and the service provided were generally well-received, the additional cost and occasional service hiccups left some guests feeling that breakfast could be improved.
Dinner
There is a lively atmosphere at the bar with wonderful service and standout drinks, especially Old Fashioneds crafted by Paige. Karaoke at the pool adds to the entertainment options, enhancing the evening experience for many patrons.
However, some guests have expressed dissatisfaction with the limited menu and occasional long waits for food, both in the restaurant and bar. The restaurant's inconsistent hours, particularly its closure at lunch and sometimes long wait times for dinner delivery, have caused inconvenience for those seeking a timely meal. While breakfast has received positive feedback, there are mentions of the food quality not meeting expectations compared to past visits.
Overall, dining at DoubleTree by Hilton Phoenix-Tempe can be a delightful experience, especially for those who appreciate good service, a great bar atmosphere and certain standout dishes. However, the limited menu options and occasional wait times might require some flexibility and patience.
Rooms
On the flip side, several guests noted that the hotel could use updates with some rooms retaining a worn-out feel and sporting outdated fixtures. The cleanliness of the rooms received generally positive feedback; however, instances of lingering odors and occasional maintenance issues like non-functional door handles and dirty carpets were mentioned.
High points include the accommodating front desk staff and the cool room temperatures, even amidst the Arizona heat. Some rooms, however, had less favorable lighting and others lacked amenities such as microwaves and additional seating. Despite these drawbacks, the overall consensus leans towards rooms that are generally clean and comfortable with plenty of space to unwind.
Beds
Cleanliness
However, it's important to acknowledge that some reviews did point out areas needing improvement. Issues such as dirty carpets, malfunctioning plumbing and occasional lapses in housekeeping services were noted. The cleanliness of the pool area received mixed reviews with some guests mentioning debris and maintenance issues. Despite these concerns, the hotel's efforts to maintain a clean and pleasant environment are recognized by many guests.
In summary, while there are a few areas for improvement, the DoubleTree by Hilton Phoenix-Tempe generally delivers a clean and comfortable stay, supported by a diligent staff and clean facilities.
Staff
Despite a few isolated comments about less helpful interactions, the overwhelming sentiment portrays a hotel where staff dedication significantly enhances the guest experience. Clean amenities and efficient check-ins bolster the positive perception of the property. The camaraderie and professionalism of the DoubleTree by Hilton Phoenix-Tempe staff are central to the hotel's charm, making it a delightful choice for travelers seeking friendly and attentive service.
Wi-Fi
Gym
Pool
Visitors find the pool area clean and appreciate its large size, although some mention that shade is limited. Despite the pool's attractiveness, there are comments indicating the need for updates and more detailed cleaning. Several guests experienced closures of the pool and Jacuzzi during their stay, which was a significant inconvenience, especially when closures happened without prior notice.
The pool facility is complemented by helpful shuttle bus and front desk staff, adding to the overall pleasant stay. However, past instances of pool maintenance and remodeling work have caused disappointment among guests expecting to enjoy these amenities. Overall, while the pool area is a major highlight for many, consistency in its availability and upkeep remains an area for improvement.
Family
The location is convenient with a family-free shuttle service, making it easier for guests to explore the area. The property also offers special amenities like family happy hour on Thursdays and specific activities for kids. Proximity to the pool adds to the fun, providing a great environment for family relaxation and enjoyment.
Despite a few comments about the property's upkeep, the positive experiences far outweigh the negatives. The hotel is an excellent option for groups and families, providing a great balance of comfort, convenience and child-friendly services.
3 Star
Business
Outdoor Pool
The property features two pools, providing more options for visitors. The main pool is consistently praised for being big and clean, contributing to an enjoyable swimming experience. The pool area, which evokes a cool "Old Arizona" feel, has a charming appeal that adds to the overall experience.
Despite these positives, some areas around the pool show signs of damage with mentions of the pool deck falling apart and the water sometimes being cold. However, the general consensus highlights the beautiful and amazing pool area as a major attraction for those staying at the hotel.
Dog Friendly
Yes, DoubleTree by Hilton Phoenix- Tempe has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton Phoenix- Tempe.
Yes, DoubleTree by Hilton Phoenix- Tempe welcomes dogs.
No, parking facilities aren't available at DoubleTree by Hilton Phoenix- Tempe.
Yes, DoubleTree by Hilton Phoenix- Tempe has a gym.
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