Doubletree by Hilton Phoenix Mesa enjoys a favorable reputation, largely marked by positive guest experiences. The hotel's prime location near Tempe Mesa makes it easily accessible and close to various dining and entertainment options with many guests praising its convenience and scenic views. The breakfast offerings are generally well-received for their quality and variety, despite some feedback regarding the cost and occasional service of cold items. The rooms are consistently highlighted for their spaciousness, cleanliness and comfort with high marks for the quality of the beds even though there are occasional comments about firmness and cleanliness concerns.
Cleanliness is a standout feature across the hotel, from the spotless rooms to the well-maintained common areas, earning commendations for the diligent cleaning staff. The staff at Doubletree by Hilton Phoenix Mesa are frequently praised for their exceptional service with specific mentions of friendliness and a welcoming demeanor that enhances the guest experience. Sabrina and Tristan are noted for their outstanding service.
The pool area, while generally appreciated for its cleanliness and enjoyable features like waterfalls, receives mixed feedback regarding its size and the consistency of the pool heating. Finally, while many guests found the beds to be particularly comfortable and conducive to a good night's rest, there are a few comments about the need for improved bed quality and addressing occasional cleanliness issues with the bedding.
Overall, Doubletree by Hilton Phoenix Mesa leaves a positive impression with its convenient location, excellent staff service and comfortable, clean accommodation being the most frequently lauded aspects.
Hotel Valley Ho is a fantastic choice for travelers looking for a convenient and comfortable stay in Scottsdale. The hotel's location is excellent with guests loving its proximity to Old Town and nearby shops, restaurants and hiking trails. The breakfast experience at Zuzu is fantastic with guests raving about the delicious food and great options available. The dinner at Zuzu is also highly recommended with exceptional menu options and delicious dishes. The rooms are spacious, well-appointed and beautifully decorated, maintaining the mid-century modern charm of the property while infusing contemporary and modern touches. The hotel is spotlessly clean with guests consistently praising its exceptional cleanliness and well-maintained grounds. The staff is beyond friendly, helpful and accommodating with impeccable service and a focus on making guests' stays memorable. The pool complex is exceptional with attentive staff catering to every guest's need and something for everyone, from a party-like atmosphere to a more relaxed beach section. Parking is available with both valet and self-parking options, although some guests found the price to be a drawback. The beds are a standout feature with guests consistently praising them as clean, comfortable and super comfy. Overall, Hotel Valley Ho is a charming and unique experience with mostly positive reviews and a focus on providing guests with a peaceful and relaxing stay.
W Scottsdale is a hotel that boasts an exceptional staff that goes above and beyond to make every guest feel welcome and accommodated. From the roundabout valet greeting to the friendly front desk, every staff member engages guests in a helpful and accommodating manner. Mike, the check-in and concierge person, receives high praise for his fabulous service. Room service is also top-notch with quick and great service. Guests appreciate the cleanliness of their rooms and mention how friendly the staff is. The electric nightlife and amazing atmosphere, combined with the exceptional staff make it a complete experience. Many guests were impressed with how well the staff attended to their needs and they can't wait to return. The location is perfect and the staff once again stands out for their excellent service, courtesy and attentiveness. Pool and bartending staff are also noted for being nice and security impresses guests with their vigilance in enforcing mask-wearing on the deck area.
The Scott Resort & Spa is a luxurious and beautifully designed boutique hotel that offers superb service and facilities. Its convenient location allows guests to easily explore the Old Town area by foot and the hotel's complimentary rides within a 3-mile radius make exploring even more accessible. The breakfast offerings received positive reviews with many guests describing the food as great and delicious. The dinner at the hotel received mixed reviews, but most guests found the food to be delicious and enjoyable. The rooms are clean, spacious and well laid-out with modern updates and Havana themes. The hotel is well-maintained and has a lot of positive comments about its cleanliness. The staff is welcoming, warm and professional with standout employees earning praise for exceptional customer service. The spa is a must-visit with exceptional service and a fabulous experience. The pool is a popular feature among guests with most reviews mentioning it as a highlight of their stay. The hotel is suitable for families with activities suitable for everyone. The beds are comfortable, enabling a great night's sleep. Overall, The Scott Resort & Spa is a wonderful place to stay and is highly recommended by its guests.
The Phoenician, a Luxury Collection Resort in Scottsdale is a top-notch destination for those seeking a luxurious getaway. The resort is situated in a beautiful location with stunning grounds and surroundings, while still being conveniently close to upscale restaurants, malls and hiking trails. Guests rave about the top-quality breakfast, although some found the prices to be expensive. The rooms are modern, spacious and well-appointed with luxurious bathrooms, although some could use updating. The resort is exceptionally clean with guests praising the immaculate grounds, gym and rooms. The staff is friendly, attentive and goes above and beyond to ensure a pleasant and comfortable experience. The pool area is fantastic, although during peak periods, the hotel needs to reconsider its pool policies. Overall, The Phoenician is a five-star resort that offers a peaceful and beautiful atmosphere, making it worth every penny for a luxurious stay in Scottsdale.
The Royal Palms Resort and Spa, part of Hyatt, is a luxurious and comfortable resort in Arizona that offers a stunning pool area and beautiful grounds. The pool is a highlight of the resort with its beautiful design, cleanliness and accommodating staff. Guests can relax at the pool and enjoy a menu that satisfies cravings. The resort grounds are also stunning, built with great attention to detail. Although the pool can sometimes get packed with people during weekends, the relaxing atmosphere and excellent service make up for it. Some guests felt that the pool area should not have been open with COVID-19 still raging. Overall, the pool is deemed excellent and considered the best part of the stay by many.
DoubleTree by Hilton Paradise Valley Resort Scottsdale is highly praised for its fantastic location, making it a prime choice for visitors looking to explore Old Town Scottsdale and nearby Phoenix attractions. Guests frequently commend the stunning and beautifully landscaped grounds with ample space to relax and enjoy the tranquil setting. The pool area is a standout feature with beautiful views, convenient bars and a pleasant atmosphere, though it can get crowded at times.
The rooms are generally well-received, described as spacious, clean and comfortable, suitable for both families and solo travelers. However, some guests have noted that certain areas, particularly the bathrooms, could use an upgrade. Cleanliness is mostly praised, but there are sporadic reports of issues, especially with housekeeping services.
The breakfast experience is mostly positive with a variety of fresh foods and excellent service, although some guests feel the offerings could be more diverse and room service more consistently available. Dinner at the resort's Asadero Cantina is often highlighted for its delicious food and great atmosphere, though some guests find the prices high and portions sometimes not served adequately hot.
Staff service is a major highlight with numerous guests appreciating the friendly and accommodating nature of the employees, contributing significantly to the welcoming atmosphere of the resort. Special mentions of staff members underscore the positive impact of the team.
However, the Wi-Fi service receives criticism for poor connectivity and limited free access to non-Hilton Honors members, marking a downside to the otherwise positive experience. Parking receives mixed reviews as well – while many praise the ample and convenient parking spaces, others report difficulties and occasional security concerns.
Overall, DoubleTree by Hilton Paradise Valley Resort Scottsdale offers a pleasant stay with its fantastic location, beautiful grounds and attentive staff, despite needing some improvements in certain areas like room updates, Wi-Fi services and breakfast diversity.
The Andaz Scottsdale Resort & Bungalows is a luxurious and well-maintained hotel that offers exceptional service from its staff. The doormen, bellmen and porter are all praised for their attentiveness and accommodating nature. The pool staff is also very welcoming and attentive. The hotel's hospitality is incredible with someone always available to help and provide responsive service. The food and service are great and the grounds are beautiful. While some guests have reported issues with cleanliness, the hotel is generally praised for its immaculate upkeep. Overall, the Andaz Scottsdale Resort & Bungalows staff will go above and beyond to ensure a lovely and enjoyable stay.
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