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Summary of reviewsHotel Frontera Plaza in Temuco is frequently praised for its exceptional location, being centrally positioned and close to major attractions, shops and cafes. The convenience of its proximity to the main square and public transportation makes it an ideal base for exploring the city. Guests appreciate the cleanliness and comfort with spacious, well-maintained rooms and attentive, friendly staff enhancing the overall experience. The hotel is particularly suitable for business travelers due to its favorable location and facilities.
Breakfast at Hotel Frontera Plaza receives mixed reviews. Many guests enjoy the delicious, abundant offerings, particularly the variety of fruits and the hearty nature of the buffet. The breakfast is served in a spacious and comfortable dining area with attentive staff further enhancing the experience. However, some guests find the breakfast basic and the options limited, expressing inconvenience about having to cross the street to another building.
The hotel's dining experience receives a range of reviews. Some guests praise the excellent and delicious food, enjoying the beautiful and comfortable dining rooms. However, others note the limited availability of dinner options, high prices and occasional mediocre quality. The restaurant’s closure at certain hours also poses an inconvenience for some guests.
Guests consistently find the rooms comfortable, clean and spacious with modern amenities. The effective blackout curtains and quality bedding contribute to a restful stay. However, the lack of air conditioning and issues with temperature control are common concerns, along with occasional bad odors in halls and rooms. Despite these, the housekeeping services receive high praise for maintaining cleanliness and tidiness.
Cleanliness is a highlight at Hotel Frontera Plaza with guests frequently commending the spotless rooms and tidy atmosphere. Most visitors find the hotel’s facilities well-maintained and free from unpleasant odors, despite some mentions of stained carpets and inadequately cleaned bathrooms.
The hotel staff are celebrated for their exceptional service and friendliness. Receptionists are particularly helpful and courteous and the staff's attentiveness and efficiency contribute significantly to a pleasant stay. Despite a few isolated comments about unfriendly interactions, the predominant feedback is overwhelmingly positive.
The quality of the wifi at Hotel Frontera Plaza presents a mixed picture. While some guests appreciate the strong and decent internet connection, others express concerns about its security and coverage issues. There are mentions of poor and unreliable wifi at times.
Hotel Frontera Plaza is known for its family-friendly atmosphere, appreciated for thoughtful accommodations and superb breakfast offerings. Despite occasional drawbacks such as room size and bathroom conditions, many families find the overall experience suitable for their needs.
The area around Hotel Frontera Plaza has a mixed nightlife scene with some guests noting a lack of activities and others pointing out noise from neighboring rooms and party-goers. The nighttime environment can feel intimidating to some, leading them to stay indoors.
The comfort of the beds at Hotel Frontera Plaza is frequently commended with many guests describing them as very comfortable and conducive to a good night’s sleep. Although there are isolated complaints about narrow beds or uncomfortable springs, the general consensus is positive.
The hotel has a solid reputation among corporate travelers, offering suitable rooms for both resting and working. It provides essential amenities and an adequate price-quality ratio, making it a favored choice for business trips. Despite some concerns about wifi lag and lack of certain business facilities, it remains a reliable and convenient option for short business stays.
Overall, Hotel Frontera Plaza delivers a comfortable and dependable lodging experience, enhanced by a central location, clean and spacious rooms and commendable service, though there are areas for improvement in breakfast variety, temperature control, dining options and wifi security. Show more
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Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Room Types
Guest Reviews
7.9
Good
Location
Hotel Frontera Plaza in Temuco consistently earns praise for its exceptional location. Positioned centrally, it offers easy access to key attractions, shops and charming cafes. Guests highlight the convenience of being just steps from the main square and public transportation, making it an ideal base for exploring the city. The hotel is also well-regarded for its cleanliness and comfort with many reviews noting the spacious and well-maintained rooms. Additionally, the attentive and friendly staff contribute positively to the overall experience. Business travelers find the location especially suitable for professional activities. Despite a few comments about the area being less safe at night, the hotel's prime location and excellent services frequently draw commendations, ensuring a satisfying stay for guests visiting Temuco.
Breakfast
Hotel Frontera Plaza receives mixed reviews regarding its breakfast offerings. On the positive side, guests frequently praise the breakfast for being delicious, excellent and abundant with a particularly good selection of fruits and a varied buffet that caters to different tastes. Many reviewers highlight the hearty and rich nature of the breakfast, noting that it is served in a spacious and comfortable dining area. The staff's attention during breakfast service also garners commendation, contributing to an overall pleasant experience.
However, there are notable criticisms. Some guests feel that the breakfast is basic, lacking in variety and quality with specific mentions of cold food and limited options such as the absence of yogurt, pastries and fruits. Additionally, several reviewers express dissatisfaction with having to cross the street to another building for breakfast, describing it as inconvenient.
Despite the disparities, the breakfast at Hotel Frontera Plaza seems to meet the expectations of many guests, while some believe that there is room for improvement in terms of variety and convenience.
Dinner
Hotel Frontera Plaza offers a dining experience with a range of reviews. Some guests praised the excellent and delicious food, highlighting dishes like the ajiaco as a marvel. The dining rooms received positive remarks for their beauty and comfort, providing a pleasant environment for a meal or even a place to work.
However, there are mixed opinions regarding dinner options. Several guests noted that dinner was not available upon their arrival or that nearby dining options were scarce. Some found the restaurant's menu complicated with high prices and remarked on the limited selection and quality with claims that certain dishes like ravioli were packaged.
While some enjoyed good dinners at the hotel's restaurant, others were disappointed by its closure during certain hours, making it difficult to find food at night. Overall, it can be inferred that while the dining experience at Hotel Frontera Plaza has its highlights, there are areas for improvement in availability and menu offerings.
Rooms
Guests of Hotel Frontera Plaza largely find the rooms to be comfortable, clean and spacious. Many appreciated the modern and well-maintained state of the rooms, mentioning that they are well-ventilated and illuminated, often highlighting the effective blackout curtains ideal for a restful stay. Comfort is consistently noted with numerous reviews affirming the rooms' ample size and the quality of the bedding.
However, there are several recurring concerns. The rooms can get quite hot and the absence of air conditioning is frequently cited. Some guests experienced issues with room temperature control, including overheated rooms and a lack of proper ventilation. Small room sizes were noted by some, as well as occasional bad smells, particularly in halls and certain rooms.
Despite these drawbacks, the housekeeping services received high praise, ensuring that the rooms are consistently clean and tidy. The hotel also boasts a friendly and responsive staff, which positively impacts the guest experience. Room service is generally considered to be quick and efficient, enhancing the overall comfort of the stay.
In summary, Hotel Frontera Plaza delivers a dependable and comfortable lodging experience with spacious, well-kept rooms and commendable service, though improvements in temperature control and air conditioning would further enhance guest satisfaction.
Beds
Hotel Frontera Plaza receives consistent praise for the comfort of its beds. Guests frequently note the beds as being comfortable with some describing them as very comfortable, super comfortable or even highlighting their extra-large size. The beds contribute significantly to a good night’s sleep with remarks about bed comfort or comfy beds appearing often. Some reviewers appreciate the overall comfort of the rooms, which are also noted for being spacious, well-ventilated, illuminated and clean.
However, there are occasional negative comments with a few guests mentioning issues such as narrow beds, feeling the springs or waking up with back pain. Despite these isolated incidents, the general consensus is that Hotel Frontera Plaza provides a comfortable and enjoyable sleeping experience that enhances the overall stay. Many guests also commend the cleanliness and added amenities that complement these comfortable beds.
Cleanliness
Visitors frequently commend Hotel Frontera Plaza for its high standards of cleanliness. Numerous reviews highlight the hotel’s clean and well-maintained facilities with special mentions of the spotless rooms and tidy atmosphere. Guests consistently noted the general cleanliness of the premises, describing the rooms as very clean, comfortable and inviting. Many appreciated that the hotel's rooms were not only clean but also free from unpleasant odors, adding to the overall pleasant experience.
Despite these positive remarks, some guests pointed out areas needing improvement, such as stained carpets in hallways and inadequately cleaned bathrooms. Nevertheless, the frequent accolades for the hotel's pristine condition and comfortable rooms suggest that it typically meets guests’ expectations for cleanliness. Additionally, the good breakfast service and helpful reception staff further contribute to a satisfactory stay for many visitors.
Staff
Visitors to Hotel Frontera Plaza frequently commend the exceptional service and friendliness of the hotel staff, especially those at the reception. Guests highlight the positive and professional attitudes, noting that the receptionists are particularly helpful and courteous. The staff are often described as attentive, efficient and willing to assist with any inquiries or needs. Cleanliness and overall good service are recurring themes with several reviewers appreciating the availability and full disposition of staff members. Despite some isolated comments of unfriendly interactions and issues, the majority of reviews reflect a team that is well-trained and eager to ensure a pleasant stay for guests. The kindness, loving spirit and professionalism of the hotel's personnel significantly enhance the overall guest experience.
Wi-Fi
The reviews for Hotel Frontera Plaza present a mixed picture of the hotel's wifi quality. On the positive side, several guests appreciated the good and strong wifi that provided a decent and uninterrupted internet experience. However, there are concerns about the security of the internet, as some guests noted issues related to secure access. Not all experiences were favorable with some guests describing the internet coverage as poor or terrible and mentioning that the wifi was unnoticeable or really bad at times. Overall, while there are commendable aspects of the hotel's wifi, there are also significant areas that need improvement to ensure a consistent and secure connection for all guests.
Family
Hotel Frontera Plaza is known for its family-friendly atmosphere and central location, making it an excellent choice for family vacations. The hotel is especially appreciated by families, including those from well-to-do backgrounds, for its thoughtful accommodations like the family suite. Guests have praised the superb breakfast, highlighting the fresh products and natural milk that delighted both parents and children. While some aspects, such as room size and bathroom conditions, could use attention, many visitors find the overall experience suitable for families, even considering the needs of babies. However, the hotel might not be ideal for larger families due to limited space.
Nightlife
The area around Hotel Frontera Plaza in Temuco appears to have a mixed nightlife scene. Some guests have noted a lack of nightlife activities even on Saturdays, describing the atmosphere as sad and lacking the charm typically found in southern regions. However, the hotel itself seems to attract party-goers, resulting in high volume and disturbances from neighboring rooms and partying guests. Despite these issues, there are nearby nightlife options for those inclined to explore, although some guests found the nighttime environment intimidating and chose to stay in. Noise from the surrounding areas and within the hotel can be a concern, as it often feels as if windows are open due to the high volume.
Business
Hotel Frontera Plaza has built a solid reputation among corporate travelers and is a favored choice for business guests. The hotel's rooms are particularly suitable for both resting and working, which is why many have chosen it repeatedly for their business trips. It offers a good price-quality ratio and is situated in a prime location, especially beneficial for events and meetings in the city center.
Despite some concerns about wifi lagging and a lack of certain business facilities, it provides essential amenities that meet the needs for short business stays. Its meeting spaces are considered adequate, making it a good place for business meetings and corporate events. Overall, Hotel Frontera Plaza is deemed highly suitable for business travelers looking for a reliable and convenient accommodation option.
No, Hotel Frontera Plaza doesn't have any pool.
No, a spa isn't available at Hotel Frontera Plaza.
No, Hotel Frontera Plaza doesn't allow dogs.
No, parking facilities aren't available at Hotel Frontera Plaza.