KU Hotel Turismo Temuco

Temuco -38.73862600, -72.59451800 , Lynch 563 (Show on Map)
8.2
Very Good


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Summary of reviewsKU Hotel Turismo Temuco stands out primarily for its excellent location in the heart of Temuco, providing guests with easy access to city attractions, shopping centers and entertainment options. The central yet quiet setting adds considerable value for both short and extended stays. Guests appreciate the strategic placement, noting that it complements the hotel's other amenities such as attentive staff, clean accommodations and ample parking facilities, making it a comfortable choice for various travelers, including families with babies who benefit from the provision of cribs.

The breakfast experience at KU Hotel Turismo Temuco generally receives favorable reviews with guests describing it as "complete," "delicious," and supported by excellent service. The breakfast area is well-organized, clean and located in a pleasant setting. There are some mixed opinions though with criticism focused on limited options and specific issues like diluted coffee. Despite this, many guests find the breakfast to be a good value and an enjoyable start to their day.

Room comfort at the hotel is marked by a generally positive experience with spacious, clean rooms and super comfortable beds frequently mentioned. While some rooms are criticized for being cold or having dated decor, the overall impression remains positive, thanks to the friendly and attentive staff. Some specific room layouts, such as those with triple accommodations separated by a bathroom, are particularly appreciated.

Cleanliness is a significant strength of KU Hotel Turismo Temuco. Guests repeatedly emphasize the spotless condition of rooms and common areas, including the tidiness and organization throughout the hotel. The quality of linens and adherence to COVID-19 protocols further enhance guest comfort and safety.

Staff service is a highlight with reviews consistently praising the friendly, helpful and attentive nature of the hotel personnel. Reception and dining room staff, in particular, receive commendations for their efficiency and warm welcomes. Personal touches, such as attentive care for guests recovering from health issues, leave a lasting positive impression.

Parking facilities at the hotel are described as ample, spacious and secure, comfortably accommodating vehicles of all sizes. Although covered parking is somewhat limited and the parking lot remains gravel, the overall convenience and security are highly valued by guests.

The beds at KU Hotel Turismo Temuco receive mixed feedback; many guests commend their comfort and the quality of pillows and bedding, while some report issues with hard or worn-out mattresses and noise disturbances. Overall, while there are areas for improvement, the hotel's strengths in location, cleanliness, staff service and amenities contribute to a largely pleasant and satisfactory guest experience.
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Family Friendly Hotel
This hotel is centrally located, making it easy for families to explore Temuco. It offers essential amenities for a comfortable stay.

Business Hotel
Located in Temuco, this hotel is designed for tourism. It also caters to business travelers with essential amenities.

Hotel with Parking
This hotel provides free private parking available on the property for all guests traveling with a vehicle, adding convenience for their stay.

Accessible Hotel
The hotel provides wheelchair-friendly rooms with wheelchair-accessible bathrooms and elevator access. It includes services such as baggage storage and a laundry service, ensuring a comfortable stay for all guests.

3-Star Hotel
Located on Lynch in Temuco, this hotel offers a convenient location within the city. It provides easy access to local attractions and amenities, ensuring a comfortable and reliable stay.

Room Types
Double Room This room features a double bed, private bathroom, ironing facilities, workdesk, and LCD cable TV.

Twin Room This room features a twin bed, private bathroom, ironing facilities, workdesk, and LCD cable TV.

Triple Room This room features 3 single beds, private bathroom, ironing facilities, workdesk, and LCD cable TV.

Economy Twin Room Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Guest Reviews
8.2
Very Good
Location
KU Hotel Turismo Temuco enjoys an enviable location in the heart of Temuco, making it an ideal choice for travelers seeking convenience and safety. The hotel's central position puts it within easy reach of important city attractions such as squares and shopping centers, allowing guests to explore the area with ease.

Reviewers consistently praise the hotel's excellent and very good location, highlighting its proximity to the city center and noting that it's perfect for stopovers and extended stays alike. The hotel's surroundings are described as quiet yet vibrant with various entertainment options close at hand. It's evident that the strategic placement adds significant value for visitors, making it a great option for experiencing Temuco's urban offerings.

The convenience of the location is matched by the hotel's amenities, such as attentive staff, clean accommodations and good parking facilities. Families traveling with babies appreciated the availability of cribs, enhancing the comfort of their stay. Overall, KU Hotel Turismo Temuco emerges as a well-located, comfortable choice, offering good value for money and meeting the needs of diverse travelers.

Breakfast
KU Hotel Turismo Temuco offers a breakfast experience that garners a mix of opinions, but leans generally positive. Guests frequently describe the breakfast as "complete" and "very good," noting that it is plentiful and well-supported by excellent service. The staff's friendliness and the cleanliness of the breakfast area add to the pleasant experience. Many guests appreciate the variety and quality, deeming it "delicious," "exquisite," and "very tasty."

However, there are some points of critique. A number of guests find the breakfast to be "basic" or with "limited options," feeling that it could benefit from more variety and improved access to food items. Some guests noted issues such as diluted coffee, restricted offerings and occasional dissatisfaction with specific items like scrambled eggs. The breakfast service system, described as a mix between buffet and made-to-order, can also be confusing and uncomfortable for some.

Despite these critiques, many guests align on the positive aspects, highlighting the breakfast's value for money, substantial servings and organizational quality. The breakfast area itself is praised for its beauty and great location, creating a generally nice ambiance to start the day. Overall, while not perfect, the breakfast at KU Hotel Turismo Temuco is widely considered good and enjoyable with a majority of guests leaving satisfied and ready for their day.

Rooms
KU Hotel Turismo Temuco offers a mix of experiences when it comes to the comfort and design of its rooms. Most guests noted that the rooms are largely spacious, clean and comfortable, lending a positive overall feel to their stay. The beds in many of the rooms are described as super comfortable, adding to the charm and relaxation factor. The hotel staff received praise for their friendly and attentive nature, contributing significantly to the guests' satisfaction.

However, there are areas where some guests felt improvements could be made. Some rooms were found to be cold and lacked air conditioning. The overall comfort in terms of beds was inconsistent with a few guests pointing out that mattresses were worn out and beds too old or uncomfortable. The bathrooms also drew mixed reactions; some were considered very old, small and had minor issues like leaking showers and tiny bathtubs.

The design and layout of the rooms, such as those with triple accommodations separated by a bathroom for added privacy, were appreciated by the guests. Despite certain shortcomings like small room sizes and dated decor in some cases, many found the rooms to be appropriately comfortable and adequate for their stay. Overall, KU Hotel Turismo Temuco provides a generally pleasant experience, majorly boosted by its spacious, clean and welcoming atmosphere.


Beds
KU Hotel Turismo Temuco receives a mix of feedback concerning the quality and comfort of its beds. Many guests have praised the beds, describing them as very comfortable and highlighting the excellent quality of the bed, pillows and bedding. Several reviews specifically mention that the beds, along with the pillows, contribute to a restful night's sleep. On the positive side, the comfortable beds stand out as a recurring theme.

However, not all experiences have been favorable. Some guests found the mattresses to be too hard or worn out, leading to discomfort. There were mentions of pillows being ruined and leading to an uncomfortable sleep and a few reviews noted that the beds were a bit too small. Additionally, there was feedback regarding noise issues with sounds easily traveling between rooms, further impacting the quality of rest.

Overall, while many guests report enjoying a comfortable sleep on the hotel's beds, there are areas for improvement that could enhance the overall guest experience.

Cleanliness
KU Hotel Turismo Temuco stands out for its exceptional commitment to cleanliness, consistently described as clean, very clean and even spotless. Guests frequently note the cleanliness of the rooms and common areas, along with the tidiness and organization throughout the hotel. The facilities receive positive remarks, presenting a comfortable and safe environment, complete with private and secure parking.

The staff's friendliness and attentiveness further enhance the experience, providing welcoming and helpful service. Noteworthy highlights include the good quality of linens, such as sheets and towels and the tranquility which contributes to restful stays. Guests appreciate the cleanliness, attention to COVID-19 protocols and the pleasant smell of the rooms.

The hotel also earns praise for its breakfast, contributing to an overall pleasant and comfortable stay. While there are occasional remarks about areas needing improvement, KU Hotel Turismo Temuco largely meets and exceeds guest expectations in terms of cleanliness and hospitality.

Staff
KU Hotel Turismo Temuco is highly praised by its guests for exceptional staff service. Reviews consistently highlight the friendly, attentive and helpful nature of the hotel's personnel. Reception staff receive specific commendations for their warm and kind welcome with a particular mention of a gentleman who left a notable positive impression on guests. Those recovering from health issues were especially touched by the extra mile the staff went, such as purchasing ice cream for a guest post-oral surgery.

Guests frequently note the super-efficient service with staff always ready to help and resolve any doubts promptly. The team's willingness to assist and their cheerful demeanor contribute to a calming atmosphere, appreciated by many. The dining room staff also receive accolades for their attentiveness.

In addition to the kindness and excellent service, the central location of the hotel adds to its appeal, making it convenient for travelers. While a minor complaint noted an excess of bedding, the overwhelming consensus remains that the friendly and efficient staff significantly enhance the overall experience at KU Hotel Turismo Temuco.

Parking
KU Hotel Turismo Temuco is a traveler’s haven when it comes to parking facilities. Guests consistently highlight the hotel’s ample and spacious parking area, which comfortably accommodates vehicles of all sizes. The parking is not only extensive but also secure, ensuring peace of mind for those worried about the safety of their car. Although covered parking is somewhat limited, the overall availability remains abundant and convenient. Some reviewers note that the parking lot is still gravel, but it doesn't seem to detract from the overall positive experience. The central location of the hotel coupled with its excellent parking provisions makes it a standout choice for those traveling by car.


No, KU Hotel Turismo Temuco doesn't have any pool.

No, a spa isn't available at KU Hotel Turismo Temuco.

No, KU Hotel Turismo Temuco doesn't allow dogs.

Yes, parking facilities are available at KU Hotel Turismo Temuco.

No, KU Hotel Turismo Temuco doesn't have a gym.

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