The Holiday Inn Hasbrouck Heights-Meadowlands by IHG is favorably reviewed for its strategic location, making it an ideal choice for travelers looking to explore northern New Jersey and nearby New York City. Guests particularly appreciate the proximity to significant attractions like the MetLife Stadium and American Dream Mall, with convenient access to major highways enhancing the ease of travel. The hotel is set in a peaceful suburban area that offers a serene contrast to the bustling city, yet remains close enough for an easy visit to NYC. Ample free parking and a plethora of nearby dining and shopping options are additional perks noted by visitors.
Guests find the hotel's breakfast service satisfying, with many praising the fresh and wide array of offerings even though breakfast isn't included in the room rate. The on-site restaurant further impresses with its high-quality food and exceptional service, even with a limited menu. Dining experiences are described as pleasant, supported by friendly and accommodating staff, broadening the appeal of the hotel.
The hotel is lauded for its cleanliness and comfort; spacious rooms ensure a relaxing stay, highlighted by exceptionally comfortable beds. Timely and efficient housekeeping services maintain modern, tidy accommodations that guests appreciate. Any minor maintenance or accessibility issues are typically resolved swiftly by the attentive staff, adding to the hotel's overall appeal.
Visitors frequently commend the staff's friendliness and willingness to help, contributing significantly to an enjoyable guest experience. The team is known for their outstanding hospitality, often going above and beyond in accommodating guest needs and ensuring a welcoming atmosphere.
The pool area is warmly received, offering a clean and inviting environment suitable for relaxation. Despite some minor concerns such as early closing times, the pool is a beloved feature, enhanced by the staff’s attentive service.
In summary, the Holiday Inn Hasbrouck Heights-Meadowlands by IHG provides a commendable stay, balancing value and quality with clean, comfortable accommodations, friendly service, and strategically beneficial location, making it a reliable choice for both leisure and business travelers.
Crowne Plaza Saddle Brook by IHG offers a highly satisfying experience for guests, particularly due to its strategic location and excellent amenities. Situated conveniently near major New York City attractions and accessible via the nearby Plauderville Station, the hotel garners praise for its accessibility and services offered. Many guests admire the proximity to popular destinations such as the American Dream Mall and appreciate the serene setting despite occasional train noise.
The hotel's breakfast service gets mixed reviews, though many guests enjoyed the varied options and exceptional service from the staff, with the Sky restaurant providing an appealing dining environment. While some diners find the breakfast buffet lacking, the dinner offerings at the Sky View restaurant receive commendations, particularly for the delightful ambiance and high-quality food, complemented by warm hospitality.
The rooms receive positive feedback for their cleanliness and comfort, noted for being spacious and offering pleasant views at reasonable pricing. The recent remodeling has enhanced aesthetics, with well-organized and beautifully decorated rooms. Despite minor concerns regarding room amenities, guests generally find the accommodations satisfactory. The overall cleanliness of the hotel extends to public areas, with modern decor enhancing the stay.
The friendly and attentive staff play a significant role in crafting a welcoming atmosphere. Guests frequently praise their professionalism and helpfulness, contributing to a smooth and enjoyable experience. The hotel's comfortable beds receive particular commendation for their softness and quality linens, ensuring restful nights. While there are isolated inconveniences, the consensus is overwhelmingly positive regarding the comfort provided.
Overall, Crowne Plaza Saddle Brook by IHG delivers a pleasant and well-rounded experience for guests, thanks to its prime location, clean facilities, and excellent service, making it a preferred choice for travelers looking for convenience and comfort.
Armoni Inn & Suites enjoys a serene and tranquil location highly praised by guests for its convenience and picturesque surroundings, including proximity to major highways, the Mario Cuomo Bridge and destinations like the Woodbury Premium Outlets and Nyack. This makes it appealing for both leisure and business travelers. The quiet, nature-adjacent setting with beautiful mountain views and nearby small towns provides a peaceful retreat and easy access to dining options, grocery stores and shopping districts. Additionally, Manhattan is just a short drive away, further enhancing its appeal.
While the hotel has spacious and comfortable rooms, particularly appreciated for their tranquility and privacy, it faces notable cleanliness and maintenance issues. Positive features include clean and cozy beds, good lighting and water pressure in the bathrooms and professional, friendly staff ensuring timely check-ins. However, challenges such as stained carpets, unpleasant odors, mold, insects and broken fixtures detract from the overall experience. Despite these setbacks, the pleasantness of the staff and the spaciousness of the rooms remain strong points.
The breakfast offerings at the hotel have been a significant disappointment for many guests with inconsistent availability and service quality. Advertisements often mislead visitors into expecting a complete breakfast service, only to be let down upon arrival. Similarly, the absence of dinner options and the closure of the on-site restaurant since 2021 push guests to explore nearby dining establishments.
The gym at Armoni Inn & Suites receives positive feedback for being quiet, clean, well-equipped and available 24 hours a day, catering well to guests' fitness needs. The pool area, on the other hand, has mixed reviews. While some appreciate the engaging chlorine-free pool and pleasant sitting area, frequent closures and poor maintenance frustrate many guests.
Families generally find the hotel suitable, enjoying family-friendly amenities like playgrounds and game rooms. The spacious rooms and comfortable accommodations enhance the experience, although management and staff occasionally fall short in addressing guests' needs effectively.
The hotel staff receives mixed reviews as well. While many guests commend the reception team and housekeeping for their friendliness and efficiency, there are instances of rudeness, unresponsiveness and communication breakdowns, suggesting areas for improvement.
Free Wi-Fi is available but varies in performance with several guests experiencing intermittent connections and slow speeds. TV services also reported issues, further impacting guest satisfaction. However, some guests note good interactions with the customer service team and pleasant housekeeping staff.
Overall, Armoni Inn & Suites stands out for its strategic location, scenic surroundings and spacious rooms ideal for budget-conscious travelers. Despite its shortcomings in cleanliness, breakfast service and some amenities, its affordability and friendly staff contribute to a somewhat satisfactory stay that appeals to those seeking a cost-effective, three-star experience. For business travelers, the hotel offers adequately equipped meeting and conference rooms, supporting productive business trips.