Hotel Urashima is highly regarded for its unique and stunning location on a rocky peninsula in Katsuura Bay, providing breathtaking views of the North Pacific Ocean. Its seaside setting allows for easy access to nearby attractions such as Nachi waterfall and Kumano Kodo trails. The journey, enhanced by a short ferry ride, adds a touch of adventure and exclusivity to the experience. Among its standout features are the excellent onsen facilities, including a spectacular cave onsen with sweeping ocean views and serene open-air baths.
The hotel also receives positive remarks for its breakfast offerings, highlighted by an extensive and delicious buffet selection, including fresh sashimi, sushi and tempura vegetables. Guests particularly enjoy the scenic dining environments overlooking the sea and mountains. However, some noted that breakfast can become repetitive over multiple days.
Dinner options are generally well-received for their variety and generous portions, although some guests mentioned the repetitive nature of the buffet menu. For a more intimate dining experience, the smaller restaurant 'Umitsubame' within the hotel garners high praise for its fantastic food and fresh seafood. Unfortunately, vegetarian options and dietary accommodations are limited.
Rooms at Hotel Urashima combine traditional Japanese aesthetics with modern comforts. They are spacious and clean, often providing captivating sea views. However, some reviews indicate that the decor feels dated and could benefit from updates. Despite minor maintenance issues, the charm and tranquility of the rooms leave a lasting positive impression.
Cleanliness is generally maintained at a high standard, especially in rooms and corridors with the staff often praised for their thorough cleaning and attentive service. However, the hotel's aging infrastructure shows signs of wear and tear, leading to occasional maintenance concerns.
The hotel staff receive consistent acclaim for their friendliness, professionalism and helpfulness. Their English-speaking capabilities aid in foreign guest communications and their attention to detail and responsiveness significantly enhance the guest experience.
Hotel Urashima offers reliable high-speed free wifi throughout the property, including on the ferry, which is a significant plus for many visitors. The multiple pool options, especially the outdoor pool with ocean views, are appreciated, though some reviews indicate a need for better maintenance.
Parking at Hotel Urashima is available for free, but its distance from the hotel requires guests to use shuttle services, which are well-organized though the signage might be improved for easier navigation.
Overall, Hotel Urashima offers a memorable stay characterized by its extraordinary location, excellent onsen facilities and warm hospitality. While there are areas that could benefit from modernization and better maintenance, the hotel's scenic beauty and attentive service make it a worthwhile destination for many travelers.