Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsGran Hotel Arrey is a popular accommodation choice in Teresina, lauded for its strategic location, exemplary service, and excellent amenities. The hotel offers easy access to key local amenities, making it particularly convenient for guests attending conferences or exploring the area. One of its standout features is the breakfast service, which consistently receives high praise for its variety and quality, with many guests enjoying the made-to-order options and exceptional attentiveness from the service staff.
The rooms at Gran Hotel Arrey are generally appreciated for their cleanliness, spaciousness, and comfort, with effective air conditioning and refreshing renovations enhancing the experience. However, some guests have noted issues with soundproofing and occasional maintenance lapses, which can impede the overall quality of stay. Despite these, the hotel maintains high standards of cleanliness and organization across its facilities.
The staff at Gran Hotel Arrey are often commended for their friendliness and professionalism, significantly contributing to the warm and welcoming atmosphere. Staff members are noted for their efficiency and dedication, with particular praise for the reception team and restaurant staff.
While the hotel's Wi-Fi has been a point of contention due to connectivity issues, other facilities such as the gym and pool receive glowing reviews. The gym is particularly admired for its modern equipment and spaciousness, while the indoor pool offers a clean and relaxing space for guests seeking an aquatic retreat.
In terms of bedding, opinions vary, with comfort frequently mentioned but some guests expressing a need for upgrades. Overall, Gran Hotel Arrey is favored for its location, service, and amenities, making it a compelling choice for visitors, despite room for improvement in some areas. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
Gran Hotel Arrey allows one dog of any size in designated rooms for an additional fee. Cats are also welcome. Deluxe Double Rooms are pet-friendly, and food and water bowls are available for four-legged guests.
Romantic Hotel
Located in Teresina, this hotel offers comfort and convenience with recreational opportunities including an indoor pool and spa tub. These amenities allow couples to relax and enjoy their time together.
Hotel with Swimming Pool
This hotel offers an indoor pool and a 24-hour fitness center. Additional amenities include complimentary wireless internet access and concierge services.
Indoor Pool
Business Hotel
This hotel features a conference center and 5 meeting rooms, making it ideal for business events. It also offers complimentary wireless internet access, concierge services, and a restaurant serving international cuisine.
Hotel with Parking
Gran Hotel Arrey provides free private parking on-site. The parking is described as ample and free, ensuring a convenient experience for guests.
Accessible Hotel
This hotel offers a range of accessibility features including disabled facilities, wheelchair access, toilets with grab bars, lowered bathroom sinks, and accessible parking. It also has a lift for easy movement between floors.
Hotel with Gym
The listing indicates that this hotel has gym facilities.
Hotel with Indoor Pool
This hotel features a comprehensive indoor pool area, including a children's pool, a steam room, and access to a 24-hour fitness center. Guests can also enjoy additional wellness facilities at its spa.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Deluxe Twin RoomThe twin room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin room features a wardrobe, a tiled floor and a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe Double Room (2 Adults + 1 Child)The double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a wardrobe, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior ApartmentThe apartment provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This apartment features a wardrobe, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.
SuiteThis air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite provides a flat-screen TV with cable channels, a minibar, a seating area and a wardrobe. The unit offers 2 beds.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Superior StudioThis air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite features a minibar, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
King SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a minibar, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in a strategic location, Gran Hotel Arrey offers guests the convenience of being close to essential amenities like markets, restaurants, and pharmacies. While some note it’s a bit distant from shops and dining spots, its prime setting proves advantageous for attending conferences or simply enjoying the surrounding areas. Many reviews highlight the good cost-benefit ratio and emphasize the spaciousness and comfort provided by the well-distributed hotel rooms. Although there are mixed opinions about comfort levels, cleanliness and organization consistently receive praise. The hotel impresses with an exceptional breakfast service and helpful staff dedicated to meeting guest requests. Overall, Gran Hotel Arrey is well-regarded for its location and the services offered, making it a favored choice for many visitors to Teresina.
Breakfast
Gran Hotel Arrey in Teresina appears to have a breakfast offering that is largely praised by guests, with most highlighting its excellence and variety. The breakfast is described as well-served and plentiful, providing a diverse range of tasty delicacies, with options including tapioca and omelets made to order. Many guests find the breakfast exceptional, noting the positive experiences with the attentive and polite staff. The availability of multiple options is a recurring theme, contributing to the sense of satisfaction among visitors.
In addition to the breakfast, the hotel is also commended for its location, which is considered advantageous by several guests. There is mention of good value for cost, suggesting an overall positive dining experience with breakfast being a highlight.
However, a few reviews indicate room for improvement, particularly regarding the timing and freshness of the breakfast offerings. Some guests note that it could be more varied and served earlier, especially for those with early departures. Despite these occasional criticisms, the consensus suggests that Gran Hotel Arrey provides a commendable breakfast experience that makes a significant impression on its guests.
Rooms
Gran Hotel Arrey offers a mixed experience when it comes to its accommodations. The rooms are frequently praised for their cleanliness and comfort, featuring spacious layouts, comfortable beds, and effective air conditioning. Renovations have refreshed many areas, and suites with balconies provide guests with a pleasant stay. The room size is often highlighted as generous, with some guests enjoying cozy and well-organized environments.
However, there are notable downsides. Some rooms suffer from soundproofing issues, allowing hallway and neighboring noises to intrude. Several guests faced difficulties with malfunctioning amenities, such as TVs and internet connectivity, along with non-functional electronic systems for room access. Complaints about air conditioning leaks, unpleasant odors, and dated facilities also mar the experience for some visitors.
While the hotel's location and breakfast receive positive remarks, potential guests should weigh the pricing against the occasional inadequacies in room quality and service before booking.
Beds
Gran Hotel Arrey receives mixed reviews regarding their beds, but there are some consistent positive takeaways. Many guests appreciate the comfort of the beds, noting that they are comfortable and offer a good night's sleep. The number of pillows and room size also contribute positively to the overall experience. Several guests also mention the great quality of the showers, which add to the comfort levels during their stay.
However, there are notable criticisms that shouldn't be overlooked. Some guests reported that the mattresses and beds lacked comfort, expressing that the beds could use an upgrade. Complaints were also made about the quality of the pillows, with some finding them to be too soft and offering inadequate support. Issues related to worn bed linens and insufficient bedding were mentioned, with occasional instances of linens not being changed between guests.
In essence, while many guests enjoy the comfort Gran Hotel Arrey offers, there is room for improvement in bed comfort and linen quality to ensure a consistently pleasant experience for all visitors.
Cleanliness
Gran Hotel Arrey frequently receives commendations for its impeccable cleanliness, drawing praise from many guests for its well-maintained and clean spaces. Visitors often note that both the rooms and communal areas uphold excellent standards, contributing to a comfortable stay. Positive comments highlight the availability of hygiene items and the organized state of the facilities, suggesting a general atmosphere that prioritizes cleanliness and order. Furthermore, guests appreciate the exceptional breakfast offered alongside fantastic service, which complements the clean environment of the hotel.
Yet, despite the overall positive feedback, some guests have encountered issues that detract from the hotel's clean reputation. Instances of neglected areas, such as dirty rooms, used towels, and moldy smells, have been reported. At times, rooms have needed further attention to meet the expectations set by the hotel's advertised standards. These mixed reviews reflect a variance in the consistency of cleanliness, which points to occasional lapses in maintenance.
Overall, Gran Hotel Arrey garners widespread approval for its cleanliness and service, yet also faces challenges in ensuring all guests enjoy uniformly high standards across the hotel.
Staff
Gran Hotel Arrey boasts a commendable reputation largely due to its remarkable staff. Guests consistently emphasize the kindness, attentiveness, and professionalism of the hotel team. The reception staff receives particular praise, with mentions of their flexibility and efficiency in handling queries and ensuring smooth check-ins. Noteworthy individuals, like Wanderson from reception and Iara from the restaurant, are singled out for their exceptional service and friendliness.
The hotel staff is well-trained, ensuring quick and efficient service that enhances the overall guest experience. Visitors appreciate the team's dedication and the courteous manner in which they address customer needs. The professionalism of the employees shines through in various aspects, from front desk interactions to dining experiences.
Overall, the Gran Hotel Arrey staff contributes significantly to the hotel's appeal, offering a warm and welcoming atmosphere that leaves a lasting impression on guests.
Wi-Fi
Guests at the Gran Hotel Arrey have consistently encountered challenges with the hotel's Wi-Fi, with many reporting issues such as slow or unstable connections. Whether throughout the day or night, the internet service has proven to be unreliable for many, with fluctuations and outages common. Guests have found it particularly difficult to access or use Wi-Fi in their rooms. These challenges with connectivity are a repeated concern among visitors, overshadowing other aspects of their stay.
Gym
The gym at Gran Hotel Arrey consistently impresses guests with its outstanding facilities and modern amenities. Visitors frequently describe it as well-equipped and spacious, highlighting its comprehensive workout options. The gym is praised for being modern and complete, with many reviewers dubbing it one of the best hotel gyms they've ever encountered. Guests appreciate the airy, air-conditioned environment that supports a comfortable fitness experience, although some mention occasional issues with heat, particularly when using treadmills exposed to the sun. Alongside the gym, the hotel's excellent pool facilities further enhance the fitness experience, making Gran Hotel Arrey a notable choice for those seeking robust exercise amenities during their stay.
Pool
Gran Hotel Arrey offers a remarkable swimming experience with its top-tier indoor pool. Guests frequently praise its cleanliness and beauty, making it a standout feature of the hotel. The pool is described as excellent and amazing, highlighting its appeal to visitors seeking a relaxing aquatic retreat. However, it's worth noting that some guests have mentioned occasional maintenance closures that were not communicated during booking. Despite the preference of some for an outdoor setting, the existing indoor pool is generally well-regarded and contributes positively to the overall guest experience at the hotel.
Yes, Gran Hotel Arrey has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Gran Hotel Arrey.
Yes, Gran Hotel Arrey welcomes dogs.
Yes, parking facilities are available at Gran Hotel Arrey.