Teresina-5.08870300,
-42.81527500,
B1 Rua Areolino De Abreu, 1217, Centro (Show on Map)
7.2
Good
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Summary of reviewsOYO Real Palace Hotel in Teresina receives predominantly positive feedback for its strategic location, which is appreciated by both business travelers and tourists. Situated in the city center, it provides convenient access to local attractions and transportation hubs, making it a practical choice for those looking to explore the city or manage business activities. The hotel staff are frequently commended for their friendliness and attentiveness, contributing positively to the guest experience.
While the breakfast is generally well-received, praised for its taste and service, there is room for improvement in variety and replenishment during peak hours. The rooms, though spacious and comfortable, often require maintenance and updates, with issues related to outdated facilities and cleanliness being recurrent themes in guest reviews. The hotel also offers parking with valet service, though it can be perceived as challenging due to limited space.
However, the hotel faces significant criticism regarding its Wi-Fi connectivity, which many guests find unreliable. Similarly, the condition of beds and general cleanliness have been areas of concern, with guests noting outdated bedding and maintenance problems. Despite these issues, the competitive pricing and friendly staff often make it a convenient option for travelers.
In summary, OYO Real Palace Hotel offers a valuable cost-benefit proposition, mainly via its location and attentive staff. Yet, there is a notable need for renovation and improvements in facilities to meet guests' expectations and ensure a consistently comfortable experience. Show more
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Accessible Hotel
OYO Real Palace Hotel is listed as having accessibility features.
3-Star Hotel
Located 1.7 km from the city center, this hotel offers an outdoor pool, room service, a restaurant, and a bar. It also includes breakfast, free breakfast, laundry facilities, air-conditioning, and a 24-hour desk.
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Parking
Small Hotel
Room Types
Guest Reviews
7.2
Good
Location
The OYO Real Palace Hotel in Teresina boasts a highly regarded location that appeals to both business travelers and tourists alike. Nestled right in the heart of the city, the hotel offers convenient access to various local attractions and amenities, such as bakeries, pharmacies, and snack bars. The central placement makes it an excellent base for exploring the city or attending to business matters, with the added benefit of being close to the airport. Guests appreciate the quiet environment, paired with easy accessibility to the city’s commercial core.
Despite the vibrant location, some guests have noted that the area feels deserted at night, indicating potential security concerns. Inside, visitors often highlight the comfort of the spacious rooms and the attentive service provided by the staff, enhancing the overall experience. Proximity to transportation hubs and city points of interest further amplifies the hotel's appeal, making it a practical and strategic choice for those needing to navigate Teresina efficiently. Overall, for those prioritizing location and accessibility, OYO Real Palace Hotel offers an excellent cost-benefit ratio within Teresina's bustling downtown district.
Breakfast
At OYO Real Palace Hotel in Teresina, the breakfast experience receives mixed reviews from guests. Many visitors highlight the breakfast as a standout feature, praising the variety and quality of the offerings. Descriptions such as very good, excellent, and wonderful capture positive sentiments regarding the taste and overall enjoyment, indicating that there's no shortage of appetizing options for most guests.
However, some reviews suggest room for improvement. A consistent point of concern is the limited variety and lack of replenishment during busy hours, leading to dissatisfaction for those arriving later. Additionally, guests comment on the absence of certain items like fruits, juices, and regional specialties, which could enhance the breakfast experience for those with dietary preferences or restrictions.
Service during breakfast appears to be satisfactory, with staff receiving accolades for their attentiveness and helpfulness, contributing positively to the morning routine. Nevertheless, it seems the scheduling of breakfast hours may not suit early risers or those with tighter schedules. Striking a balance between variety, availability, and timing could enhance the breakfast experience.
In summary, while the breakfast at OYO Real Palace Hotel holds potential for improvement in terms of variety and timely service, it is generally regarded as a good start to the day, especially for those not requiring a wide range of options.
Rooms
OYO Real Palace Hotel in Teresina features a mix of spacious and modest accommodations, with several standout issues that guests frequently highlight. Many of the rooms are described as spacious and comfortable, with large beds and generally acceptable cleanliness. However, these positive aspects are often overshadowed by a pervasive need for maintenance and renovation across the hotel. The building is notably old, with outdated facilities and furniture that frequently suffer from lack of care. Recurring problems include musty odors and mold, broken amenities, noisy air conditioning, and pervasive cleanliness issues, particularly involving dirt and pests such as cockroaches. Efforts for renovation are noted, but inconsistencies remain; some rooms reportedly do not match online photos, which adds to guests' dissatisfaction. Positive aspects such as a central location and general service satisfaction do appear, yet the aging infrastructure and maintenance concerns significantly influence the overall guest experience.
Beds
The reviews for the beds at OYO Real Palace Hotel in Teresina present a mixed picture, with many guests expressing dissatisfaction while others found some comfort. A notable number of reviews highlight issues with the beds, such as outdated mattresses and bedding, uncomfortable and hard or soft mattresses, and various maintenance shortcomings, including broken springs and noisy bed frames. Concerns about the hygiene of old and worn-out bed linens were also frequently mentioned, suggesting a need for an update or renovation to enhance comfort levels. Despite these criticisms, there were guests who found the beds comfortable and praised the size, such as huge beds in some instances. The hotel seems to offer some positives like attentive staff and competitive pricing, but a renovation of the bedding could significantly improve overall guest satisfaction.
Cleanliness
The OYO Real Palace Hotel in Teresina has garnered mixed reviews regarding cleanliness. While some guests noted that their rooms were clean and spacious, others encountered substantial issues that tainted their stay. Many reported dirty rooms, bathrooms in need of maintenance, and a general lack of hygiene. Instances of mold, dust, and unpleasant odors were pointed out frequently, with some guests even finding food leftovers and cockroaches in their rooms. The pool area also did not escape criticism, as several reviewers mentioned that it was unclean and unfit for use. Despite these drawbacks, a few guests recognized the attentiveness of the staff, highlighting the potential for improvement. However, the overarching sentiment suggests that the hotel needs urgent renovations and a more rigorous cleaning routine to meet guest expectations and provide a comfortable experience.
Staff
OYO Real Palace Hotel in Teresina has garnered significant praise for its attentive and welcoming staff. Overall, guest reviews highlight the exceptional service provided by the hotel employees, who are frequently described as friendly, courteous, and helpful. Instances of particularly outstanding service are noted with specific mentions of individuals like Mr. Francisco, Mr. Carlos Alberto, and Sh. Silva, who made a memorable impression with their hospitality.
Guests appreciate the staff's dedication to ensure a pleasant stay, often commenting on their attentiveness to guests’ needs and their willingness to assist. The reception and restaurant teams are noted for their excellent service and professionalism, contributing positively to the overall experience at the hotel.
While the team's overall service is commendable, a few reviews point out inconsistencies, especially in reception and breakfast services, where some staff members were considered less accommodating and in need of customer service training. Despite these isolated critiques, the consistent praise for the team’s attention and kindness remains a standout feature.
Moreover, the strategic location of the hotel enhances its appeal, providing easy access to various city attractions, which guests found beneficial. Ultimately, despite minor criticisms, the friendly and supportive staff are often highlighted as the key attribute that contributes positively to the guest experience at OYO Real Palace Hotel.
Wi-Fi
When evaluating the Wi-Fi situation at OYO Real Palace Hotel in Teresina, guest reviews are overwhelmingly negative. Many visitors have reported significant issues with the internet, citing that it rarely works, is unreliable, and suffers from frequent disconnections. Guests particularly highlighted the erratic and weak Wi-Fi signal in the rooms, which made it challenging to maintain stable connectivity for work or leisure activities. Although a few reviewers mentioned good or decent experiences with the internet, such comments were overshadowed by the majority who experienced poor service. Overall, for travelers considering a stay at this hotel, relying on its Wi-Fi for connectivity seems highly problematic, potentially necessitating alternative internet solutions.
Parking
OYO Real Palace Hotel in Teresina offers parking amenities that receive mixed feedback from guests. The hotel provides free parking, and it is appreciated that there is private parking available with valet service, which several guests find helpful. According to reviews, the staff responsible for parking are often described as attentive and diligent, enhancing the experience with efficient service. However, parking is frequently noted as being tight and challenging to navigate, particularly in the steep garage area. Many guests find the parking lot small and often full, leading to difficulties accessing parking spaces. Although the location is generally perceived as good and convenient, the parking facilities seem to require improvement to accommodate the needs of visitors better. Despite these challenges, the helpfulness of the garage staff somewhat mitigates the parking issues, providing guests with a more positive experience when utilizing the parking services.
3 Star
OYO Real Palace Hotel in Teresina offers a mixed experience for travelers, characterized by its key selling point of good cost-benefit. It stands out for its clean rooms and convenient location in the old town, making it a potentially suitable option for those visiting Teresina or nearby Timon, particularly for work-related purposes. The hotel features amenities such as a pool and provides breakfast, although the breakfast options could be enhanced. The presence of three elevators helps avoid guest congestion, contributing to a smoother experience.
However, the hotel itself is quite old, with outdated facilities, especially in the bathrooms, which can affect the overall comfort. Some guests have found the condition of the rooms lacking, with issues such as weak internet and poorly maintained spaces. It is worth noting the contrast between the initial impression of entering a seemingly four-star hotel and the subsequent realization that it may not even meet a three-star standard. Guests are encouraged to manage their expectations regarding the appearance and amenities, as some have reported discrepancies between advertising images and the actual rooms.
While the pricing is generally perceived as attractive, some guests have noted that the room rates are high for the quality provided, with additional costs at the hotel restaurant also being relatively steep. Potential visitors may benefit from exploring other options in Teresina, as research could reveal alternatives that offer better value for similar prices. Overall, OYO Real Palace Hotel can serve as a decent, economical choice for travelers who prioritize location and cost over modern facilities and luxury.
No, OYO Real Palace Hotel, Teresina doesn't have any pool.
No, a spa isn't available at OYO Real Palace Hotel, Teresina.
No, OYO Real Palace Hotel, Teresina doesn't allow dogs.
Yes, parking facilities are available at OYO Real Palace Hotel, Teresina.
No, OYO Real Palace Hotel, Teresina doesn't have a gym.