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Summary of reviewsVillage Le Canton stands out as a serene getaway set amidst stunning landscapes, offering a unique blend of Swiss village charm and Brazilian mountain hospitality. The location serves as a tranquil retreat ideal for families, with a host of engaging activities ensuring both relaxation and entertainment. The resort's lush gardens and well-maintained architecture contribute significantly to its welcoming atmosphere.
Guests frequently commend the friendly and attentive staff, enhancing the overall experience at the hotel. The culinary offerings are consistently praised, particularly the hearty breakfast, which features a wide variety of fresh options. With its app-based scheduling, the dining experience is notably convenient. The buffet meals, especially dinner, are appreciated for their tasteful preparation, though improvements in variety and service organization during peak times could elevate the experience further.
Accommodations at Village Le Canton are generally spacious and comfortable, with many guests enjoying cozy beds that enhance their stay. While some rooms may require modernization, the overall ambiance and thematic escape receive positive reviews. The cleanliness in common areas is well-regarded, though room-specific issues suggest a need for consistency in maintenance.
The resort excels as a family-friendly destination, with numerous activities, such as a miniature farm, amusement park, and theater performances, crafted for children. Parents can unwind at the highly-rated L’Occitane SPA, known for its excellent service and calming amenities, though some may find the prices steep for frequent use.
The pool area, while aesthetically pleasing and equipped with heated options, could benefit from improved cleanliness and capacity management. Despite minor drawbacks, Village Le Canton offers an idyllic setting for families, characterized by beautiful surroundings, comfortable accommodations, and a welcoming atmosphere that promises an enjoyable escape for children and adults alike. Show more
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Resort with Spa
This hotel offers a full-service spa, which is part of the Spa by L'Occitane complex. The spa provides a wide menu of body and facial treatments, dry and steam saunas, a heated indoor pool with relaxing jets, and a TechnoGym academy. Guests can indulge in massages, facials, or body treatments.
Family Friendly Resort
Offers a full-service spa with steam room and sauna, an outdoor pool, and amenities for children including mini-golf and an arcade game room. It is a luxurious retreat with activities suitable for both children and adults.
Dog Friendly Resort
This resort offers extensive grounds for dogs to explore and various outdoor activities suitable for owners and their pets. It features multiple restaurants and amenities that ensure a comfortable stay for all guests, including those with furry companions.
Resort with Swimming Pool
Village Le Canton is a resort featuring both indoor and outdoor pools, a spa offering various treatments, and an amusement park. It provides a comprehensive leisure experience with multiple restaurants, a gym, and activities for all ages.
Heated Pool Outdoor Pool
Business Resort
This resort offers a comprehensive set of business amenities, including a business center, conference space, and 3 meeting rooms. It also features multiple restaurants, a full-service spa, and recreational facilities, making it ideal for business travelers seeking relaxation and convenience.
Resort with Parking
This resort offers comprehensive parking facilities for guests. It is a family-friendly hotel with multiple restaurants, a spa, outdoor tennis courts, and swimming pools, making it highly convenient for guests with vehicles.
Accessible Resort
This resort provides comprehensive wheelchair-accessible facilities, including wheelchair-friendly rooms with accessible bathrooms. It also features specific rooms and facilities for disabled guests, accessible toilets, and accessible bathrooms. The registration desk is wheelchair-accessible.
Resort with Gym
Sharing the comprehensive amenities of the Le Canton complex, this hotel features a fitness center. Guests can also participate in various leisure activities such as hiking, bowling, tennis, minigolf, and horseback riding.
Resort with Tennis Courts
This resort provides comprehensive tennis facilities including 2 outdoor and 1 indoor tennis court.
Guests have options for playing regardless of weather conditions.
The courts contribute to the resort's wide range of recreational amenities.
Resort with Outdoor Pool
This resort offers multiple outdoor pools, a spa with various treatments, and family-friendly amenities like a mini-golf area and arcade. It provides a luxurious and entertaining experience for all guests.
Luxury Resort
Romantic Resort
5-Star Resort
Resort with Heated Pool
Room Types
Standard RoomThis air-conditioned room features a flat-screen cable TV, minibar and private bathroom with a hot shower.
This room does not fit children. There is no capacity for extra beds in this room.
Deluxe RoomLarger, this air-conditioned room features a flat-screen cable TV, minibar and private bathroom with a hot shower.
Deluxe Superior RoomThis family room features a minibar, cable TV and air conditioning.
Guest Reviews
8.7
Very Good
Location
Nestled amidst stunning landscapes, Village Le Canton presents itself as a tranquil retreat ideal for family getaways. The hotel's lush, well-maintained gardens and architecture evoke the charm of a Swiss village, offering guests a unique mountain hospitality experience. Its beautiful surroundings are matched by a variety of leisure activities, making it a paradise for those seeking both relaxation and entertainment.
The hotel staff are noted for their friendliness and readiness to assist, contributing positively to the overall experience. Guests appreciate the quality and variety of food, further enhancing the hotel's appeal as a family-friendly destination. Despite its charm, the hotel is somewhat removed from the center of Teresópolis and other attractions, which might pose inconveniences to travelers seeking proximity to the city. Additionally, the location of certain rooms relative to amenities like the restaurant can require navigation through slopes and stairs, sometimes poorly lit.
Though the journey might be long for some, for many, the peaceful location close to Rio de Janeiro provides a perfect escape from urban life, making the venture worthwhile.
Breakfast
Village Le Canton impresses guests with its excellent breakfast offerings. The breakfast is frequently described as plentiful, featuring a wide variety of fresh products that cater to diverse tastes. Guests appreciate the convenience of scheduling meal times through an app, which adds to the overall positive experience. The variety includes freshly made tapioca and omelets, and the options extend beyond breakfast to include lunch and dinner, all of which are consistently praised for their quality and taste.
The breakfast experience at Village Le Canton often includes great coffee, a delightful selection of breads, cold cuts, and fruits, and staff who are attentive and accommodating. However, some guests note that the fruit presentation could be improved, as mixing can lead to a less appealing texture. Additionally, a few guests express a desire for greater variety in breakfast items and wish for snack options for children in the afternoons.
While some suggest adding in-room amenities like a kettle for coffee and tea, overall, the dining experience at Village Le Canton leaves guests highly satisfied, with many meals described as wonderful and sensational.
Dinner
Village Le Canton is known for its stunning location and friendly staff, and dining at this destination is generally a positive experience, praised for the variety and preparation of its meals. Visitors have generally found the food to be tasty, with a buffet providing numerous options for lunch and dinner. The cuisine is frequently described as excellent, showcasing marvelously prepared dishes that stand out when compared to other resorts.
Despite these strengths, some guests have experienced inconsistency in the quality of dinner offerings. The dining experience can be less appealing when the hotel is crowded, leading to noisy meals and long waits. The variety at dinner may sometimes fall short, with certain guests seeking more upscale or flavorful options. On occasion, the organization of meal service can lead to issues, such as misplaced orders or delays.
Overall, while the dining experience at Village Le Canton delights many with its delicious and varied meals, some improvements could enhance the dining experience, particularly during peak times or for guests preferring more gourmet selections.
Rooms
Village Le Canton offers a charming and thematic escape with an architecture and landscaping reminiscent of Switzerland, set amidst beautiful natural surroundings. The rooms are generally praised for their spaciousness and comfort, featuring large, cozy beds and well-sized bathrooms. Guests often highlight the comfortable accommodations and helpful staff that contribute to a pleasant stay. Many rooms are clean, if occasionally fallen below expectations for some guests. The hotel provides vans to ease the distance to other facilities, especially important given the large size of the property. However, some rooms are noted to be a bit outdated, with a few needing modernization and improved maintenance. Issues with musty smells and mold have been reported, as well as insufficient cleaning on occasion. Despite these drawbacks, the overall setting and the unique ambiance of Village Le Canton appear to leave a positive impression.
Beds
At Village Le Canton, the reviews reveal a mix of experiences when it comes to the bed offerings. Several guests praised the size and comfort of the beds, noting they contribute significantly to the overall enjoyment of their stay. The comfort in conjunction with other aspects of the room, such as the shower, received positive remarks. For many, the beds were described as clean, comfortable, and even delicious, suggesting that when they meet expectations, they do so impressively.
However, not all feedback was glowing. Some visitors noted issues with the softness of the beds, firmness of mattresses, and discomfort due to overly thin duvets or unsatisfactory pillows. Additionally, concerns were raised about the smell of some bedding and pillows, detracting from the overall comfort experience for a few guests.
While it seems that many guests leave satisfied with the bed comfort, the reviews indicate a need for consistency in the quality of mattresses and bedding to ensure a uniformly positive experience.
Cleanliness
Village Le Canton offers guests an experience of optimal infrastructure with facilities that are both clean and well-decorated, complemented by trimmed lawns and well-kept gardens. Many visitors have praised the overall cleanliness, highlighting a clean and organized environment and noting the maintenance of common areas. However, the reviews reflect a mixed experience with room cleanliness. Some guests found rooms to be clean and comfortable, but others were disappointed by specific issues such as dirty shower stalls, less-than-clean air conditioners, and instances of overlooked cleaning, such as finding debris like a rotten apple. While the cleanliness is generally acknowledged as proper by some, there are instances where it has fallen below expectations, particularly concerning room-specific issues. The level of cleanliness seems inconsistent, with some areas receiving high praise while others suggest room for improvement.
Staff
The staff at Village Le Canton consistently receive high praise for their friendliness, politeness, and attentiveness. Guests frequently commend their helpfulness and dedication, noting that the employees create a respectful atmosphere and are always ready to assist. The team is described as courteous, with impeccable manners and a commitment to ensuring a pleasant stay for visitors. Special mentions highlight the excellent service found at the L’occitane SPA, and the recreation team, service staff, and waiters are specifically recognized for their support and politeness. Despite some observations regarding training and enthusiasm, the overall impression is that the staff are a spectacular, proactive, and organized team, committed to providing outstanding service throughout the hotel.
Spa
Nestled within the serene Village Le Canton, the L’Occitane SPA offers guests a tranquil retreat with enticing amenities like a heated pool and diverse massage options. Visitors have praised the SPA for its wonderful massages, including heated tables that enhance relaxation, alongside an array of comforting treatments like foot soaks and body and facial massages. Many guests have commended the staff's excellence, particularly within the L’Occitane SPA, creating a memorable therapeutic experience. Despite its enchanting atmosphere, some reviews note that the SPA's services come with a high price tag, which can deter visitors from indulging in its offerings frequently. The service has also been described by some as distant and cold, suggesting areas for improvement in warmth and hospitality to match the facility's esteemed reputation comparable with the best European hotels in its segment.
Pool
The pool area at Village Le Canton receives positive feedback for its appealing structure and aesthetic beauty. Guests appreciate the availability of a heated pool—often described as great and pleasant—though it does come with an extra charge. Children seem to have a delightful experience, thanks to imaginative play areas such as the castle. However, some visitors note that the attractions for teenagers and adults could be more diverse.
The surroundings promise a picturesque setting, and a selection of drinks adds to the enjoyment. Despite the beauty and design, there are a few drawbacks. Some guests mention overcrowding and difficulty finding seating, with limited oversight provided by just one lifeguard for two pools. Cleanliness also raised concerns for some visitors.
While some pools have undergone renovations and offer heating, others remain cold, particularly impacting their usability during winter. The opening hours starting at 9:30 AM might not suit early risers. Overall, while the pool area is equipped with various amenities, attention to cleanliness and capacity management could enhance the experience further.
Family
Nestled in an expansive area abundant with greenery, Village Le Canton emerges as a prime destination for family vacations, particularly catering to those with children. The resort skillfully combines comfort and recreation, with rooms and facilities designed to accommodate families seamlessly. Guests highlight the exceptional leisure options tailored for young ones, including a charming little farm, a vibrant amusement park, multiple swimming pools, and engaging theater performances. The resort boasts a variety of activities suitable for children of all ages, ensuring daily entertainment that never falters.
The dedicated recreation staff receives accolades for their friendliness and attentive service, ensuring a memorable experience for both kids and adults. Parents can indulge in relaxing moments at the on-site spa while the little ones delight in the myriad of activities available. Additionally, the resort's environment, enriched with natural beauty, offers plenty of space for children to explore and play.
With well-thought-out programming and an impressive array of toys and play areas, Village Le Canton stands out as an exceptional choice for families seeking a dynamic and enjoyable vacation. The remarkable combination of excellent facilities, delicious food, and a welcoming atmosphere contributes to an overall sense of paradise tailored for children.
Luxury
Village Le Canton offers a luxurious experience, particularly highlighted by its Superior Luxury rooms and spacious, airy accommodations. The hotel's rooms provide a sense of opulence, making it a recommended option for families seeking comfort and elegance. While the Luxury Suite is noted for its inviting atmosphere, some areas require attention, such as the replacement of worn-out mattresses. Despite its high price point, which aligns with its luxurious offerings, some aspects, like adult entertainment, may not meet expectations. Overall, the establishment maintains a feel of high-end luxury amidst a beautiful setting, offering a worthy escape in the region.
Yes, Village Le Canton has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Village Le Canton.
Yes, Village Le Canton welcomes dogs.
Yes, parking facilities are available at Village Le Canton.