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Super 8 by Wyndham Lachenaie/Terrebonne

Terrebonne , 1155 Avenue Yves Blais, Lachenaie (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Super 8 by Wyndham Lachenaie/Terrebonne receives high marks for its excellent location, making it a prime stopover between Montreal and Quebec City. Guests appreciate its strategic position near major highways that provide easy access to Montreal and various attractions, as well as its proximity to numerous restaurants, shopping centers and practical amenities. Despite being close to bustling areas, the hotel maintains a tranquil environment and offers ample parking, making it ideal for travelers and sports teams.

Cleanliness is a standout feature with consistently positive remarks about the spotless rooms and well-maintained facilities. The spacious and comfortable rooms, abundant in natural light, further elevate the guest experience. Beds and bedding receive particular praise for their comfort, contributing to restful nights. Amenities like microwaves and mini-fridges add to the convenience, while the pool area, complete with water games and a slide, is a hit among families, especially those traveling with children.

The staff at Super 8 are frequently commended for their friendliness and helpfulness, providing excellent customer service that enhances the overall stay. The welcoming attitude of the reception staff and their professional demeanor leave a lasting positive impression on guests.

Although the breakfast receives mixed reviews with some guests finding it lacking in variety and quality, others appreciate the convenience of having this amenity included in their stay. Feedback suggests that improvements in the diversity and freshness of the breakfast options could significantly enhance the overall guest experience.

Wi-Fi is generally well-received with a few minor issues such as slow connections needing resolution. Nonetheless, it adds to the convenience of staying at the hotel.

Overall, Super 8 by Wyndham Lachenaie/Terrebonne is a recommendable choice for visitors seeking a clean, comfortable and conveniently located place to stay. The positive aspects overwhelmingly contribute to a pleasant and satisfactory experience for most guests.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types

King Room with Sofa Bed - Non-Smoking The spacious double room offers air conditioning and a coffee machine, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.

Deluxe King Room with Spa Bath- Non-Smoking Guests will have a special experience as the double room offers a spa bath. The spacious double room provides air conditioning and a coffee machine, as well as a private bathroom featuring a bath or a shower. The double room features a carpeted floor. The unit offers 1 bed.

Two King Beds - Non-Smoking The spacious twin/double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower. The twin/double room offers a carpeted floor. The unit has 2 beds.

Queen Room - Non-Smoking The spacious double room provides air conditioning and a coffee machine, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Two Queen Beds - Non-Smoking The spacious twin/double room provides air conditioning and a coffee machine, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.

Queen Room - Disability Access - Non-Smoking The spacious double room features air conditioning and a coffee machine, as well as a private bathroom boasting a bath or a shower. The double room provides a carpeted floor. The unit has 1 bed.

Executive Suite - Non-Smoking The suite features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower. The suite provides a carpeted floor. The unit has 2 beds.

Family Suite - Non-Smoking The suite features air conditioning and a coffee machine, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.

Deluxe Queen Suite with Two Queen Beds - Non-Smoking The suite features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower. The suite provides a carpeted floor. The unit has 2 beds.

Queen Room with Sofa Bed and Mobility Access, Non-Smoking The quadruple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a TV. The quadruple room features a sofa and heating. The unit has 2 beds.

About Super 8 by Wyndham Lachenaie/Terrebonne

License: 221486

Guest Reviews

7.9

Good

Location

The Super 8 by Wyndham Lachenaie/Terrebonne is highly praised for its excellent location, making it an ideal stopover for those traveling between Montreal and Quebec City. It boasts a strategic position near major highways, which provides easy access to Montreal and other nearby attractions such as the Biodome and Insectarium. The convenience extends to practical amenities with its proximity to a variety of restaurants, shopping centers and a cinema.

Guests appreciate the tranquility despite its close proximity to major highways and vibrant commercial areas like Costco. The hotel's geographical location is noted as optimal and convenient, ideal for travelers needing quick access from the airport or for those participating in events like provincial sports tournaments. The ample parking space is another appreciated feature.

The hotel also serves well for short stays and sports teams with spacious and clean rooms. Its central location ensures a smooth and accessible experience, bolstered by the friendly staff. Overall, the Super 8 by Wyndham Lachenaie/Terrebonne earns commendations for being a well-situated and comfortable lodging choice.

Breakfast

The breakfast at Super 8 by Wyndham Lachenaie/Terrebonne receives mixed reviews from guests with a noticeable trend towards the need for improvement in variety and quality. While some guests found the breakfast enjoyable and generous, others described it as basic or very minimalist, highlighting the limited food choices and reliance on disposable utensils. The continental breakfast often fell short of expectations with comments about industrial food, packaged items and the absence of fresher options like eggs or a waffle machine.

A few guests appreciated the convenience of the breakfast included with their stay, calling it satisfactory and simple yet pleasant. However, there is a consistent sentiment that the offerings lacked diversity and could benefit from additional options. The use of disposable dishes and the overall basic nature of the breakfast were common points of criticism, suggesting a need for a more sustainable and varied approach.

Some reviews noted the impact of COVID-19 on breakfast service, mentioning the shift to breakfast served in a bag and understanding the limitations due to health protocols. Despite these measures, the general consensus suggests that improving both the quality and variety of the breakfast could significantly enhance the overall guest experience.

Rooms

Super 8 by Wyndham Lachenaie/Terrebonne has been praised for its spacious and clean rooms, often noted to have abundant natural light. Guests are generally impressed by the comfort and size of the beds with many mentioning that they found the beds and pillows to be very comfortable. Cleanliness is a recurring theme with well-maintained rooms and bathrooms frequently highlighted. The hotel is equipped with comfortable bedding and amenities such as microwaves and mini-fridges, which add extra convenience to the stay.

The hotel offers easy access and ample parking, further enhancing the guest experience. The on-site facilities like the pool, complete with water games, a slide and a jacuzzi, are well-received and the 24-hour reception ensures all guest needs are promptly addressed.

Despite these positive aspects, some guests reported issues like loud air conditioning and an unpleasant scent in their rooms. There were also occasional mentions of discomfort with the pillows and some logistical concerns regarding the availability and additional costs for extra beds.

Breakfast options received mixed reviews with some guests preferring to have breakfast in a dining area rather than in their rooms. Overall, the majority of guests appreciated the large, clean rooms and the comfort they provided.

Beds

Visitors to the Super 8 by Wyndham Lachenaie/Terrebonne frequently praise the high level of comfort they experience when it comes to the hotel’s beds. Many reviews highlight the beds as being very comfortable, often noting both the quality and size as particularly impressive. Guests frequently describe the bedding as ultra comfortable with some specifically mentioning the extra comfort provided by the pillows. The comfort of the king-sized beds stands out, contributing to the overall positive sleeping experience. While there is a slight mention of the stiffness of some pillows and softness of the beds, these details seem minor and subjective compared to the overwhelming satisfaction expressed by most guests. Overall, the consistent mention of large, comfortable and high-quality beds suggests that Super 8 by Wyndham Lachenaie/Terrebonne places a strong emphasis on ensuring their guests get a restful night's sleep.

Cleanliness

Super 8 by Wyndham Lachenaie/Terrebonne receives consistent praise for its cleanliness. Guests repeatedly highlight the hotel as very clean and well-maintained, noting that everything from the building to the rooms and even the microwave, appears spotless. The comfort and quietness of the rooms complement the high standards of cleanliness, making stays both relaxing and pleasant.

The staff at the hotel are frequently described as friendly and providing excellent customer service, which enhances the overall guest experience. The cleanliness of the premises, including the pool, lobby and rooms, is highly appreciated by visitors, contributing to a comfortable and welcoming atmosphere. Even though there were isolated incidents where the pool's cleanliness was questioned and other negative experiences, the predominant sentiment focuses on the positive aspects of the hotel's cleanliness and service.

Overall, Super 8 by Wyndham Lachenaie/Terrebonne stands out for its immaculate and comfortable environment, making it a recommendable choice for visitors seeking a clean and hospitable place to stay.

Staff

At Super 8 by Wyndham Lachenaie/Terrebonne, guests frequently commend the hotel staff for their friendliness and helpfulness. Visitors often highlight the exceptional welcome they receive upon arrival, paired with the professional and courteous service throughout their stay. The team is noted for being quick to assist, accommodating and remarkably understanding. Special mentions are given to the reception staff for their kindness and professionalism with the evening receptionist often standing out for their notably warm demeanor.

The staff’s continuous smiles, friendliness and overall welcoming attitude leave a positive impression on guests, making check-in and check-out processes smooth and hassle-free. Although there are rare mentions of less satisfactory experiences with some individuals at the reception, the majority of reviews reflect a high level of customer service and friendliness, enhancing the overall guest experience at this hotel.

Wi-Fi

Super 8 by Wyndham Lachenaie/Terrebonne is a good choice for families seeking a comfortable stay with a generally positive reception of its amenities. Guests often appreciate the fast and well-functioning Wi-Fi, which enhances their experience. Some, however, encountered minor issues such as a slightly slow connection and the need to request a new code after a few days. Despite these occasional hiccups, the overall feedback on the Wi-Fi is favorable, adding to the convenience of staying at this hotel.

Family

Super 8 by Wyndham Lachenaie/Terrebonne offers a variety of amenities that make it an excellent option for families, especially those traveling with children. The highlight of the hotel for many families is the pool area, which receives numerous positive remarks. Kids seem to particularly enjoy the pool and its slides, providing a fun and relaxing activity during their stay. The hotel offers spacious rooms, which are appreciated for their size and the tranquil experience they provide. Some rooms even feature two king-size beds, offering ample space for families to be comfortable. Despite one instance of dissatisfaction regarding customer service, the welcoming staff and well-insulated rooms help ensure a pleasant stay for most guests. Overall, the pool and family-friendly accommodations make this hotel a favored choice among visitors with children.

3 Star

Super 8 by Wyndham Lachenaie/Terrebonne offers decent accommodations with notable cleanliness and convenience. Guests appreciate the full continental breakfast and consider the hotel to provide good value for money. It's particularly suitable for those passing through the area. While the hotel delivers reasonable service for a three-star rating, there are some mixed opinions regarding overall satisfaction. One area mentioned for improvement is the carpet in certain rooms, but overall impressions remain positive for most aspects of the stay.

No, Super 8 by Wyndham Lachenaie/Terrebonne doesn't have any pool.

No, a spa isn't available at Super 8 by Wyndham Lachenaie/Terrebonne.

Yes, Super 8 by Wyndham Lachenaie/Terrebonne welcomes dogs.

Yes, parking facilities are available at Super 8 by Wyndham Lachenaie/Terrebonne.

Yes, Super 8 by Wyndham Lachenaie/Terrebonne has a gym.

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