The Mumbles Carlton Hotel
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Summary of reviewsThe Mumbles Carlton Hotel is highly praised for its prime seafront location, offering picturesque views of Swansea Bay and easy beach access. Guests value its proximity to cafes, restaurants, local shops and attractions within Mumbles, making it a convenient hub for exploring the Gower Peninsula and enjoying coastal walks. The hotel's central position is ideal for both relaxation and sightseeing, adding to its overall appeal.
Although the hotel does not offer breakfast, guests find many alternative dining options nearby, despite the inconvenience of these cafes opening late. The rooms receive mixed reviews; many are described as clean, spacious and comfortable, especially those with sea views. However, some rooms are noted for being small, cramped or dated with inconsistent heating and maintenance issues.
Cleanliness generally receives positive feedback with guests appreciating tidy rooms, daily housekeeping and attentive staff. However, occasional lapses in housekeeping and maintenance, such as unclean bathrooms and strong odors, have been reported. Despite this, the friendly and accommodating staff significantly enhance the guest experience with many reviews highlighting their exceptional service and helpfulness.
WiFi connectivity is a notable drawback with many guests experiencing weak or non-existent signals in their rooms. Conversely, the comfort of the beds is largely praised with many guests finding them exceptionally comfortable, although some criticism exists regarding the condition of certain mattresses and pillows.
For pet owners, the hotel is recognized as a particularly dog-friendly establishment, ensuring a comfortable stay for both humans and their furry companions. Overall, The Mumbles Carlton Hotel offers a pleasant stay with its beautiful location, friendly staff and pet-friendly environment, though it could benefit from addressing certain maintenance and service inconsistencies.
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Although the hotel does not offer breakfast, guests find many alternative dining options nearby, despite the inconvenience of these cafes opening late. The rooms receive mixed reviews; many are described as clean, spacious and comfortable, especially those with sea views. However, some rooms are noted for being small, cramped or dated with inconsistent heating and maintenance issues.
Cleanliness generally receives positive feedback with guests appreciating tidy rooms, daily housekeeping and attentive staff. However, occasional lapses in housekeeping and maintenance, such as unclean bathrooms and strong odors, have been reported. Despite this, the friendly and accommodating staff significantly enhance the guest experience with many reviews highlighting their exceptional service and helpfulness.
WiFi connectivity is a notable drawback with many guests experiencing weak or non-existent signals in their rooms. Conversely, the comfort of the beds is largely praised with many guests finding them exceptionally comfortable, although some criticism exists regarding the condition of certain mattresses and pillows.
For pet owners, the hotel is recognized as a particularly dog-friendly establishment, ensuring a comfortable stay for both humans and their furry companions. Overall, The Mumbles Carlton Hotel offers a pleasant stay with its beautiful location, friendly staff and pet-friendly environment, though it could benefit from addressing certain maintenance and service inconsistencies.
Hotel near Golf Courses
The Mumbles Carlton Hotel is well-suited for golf lovers, featuring a golf course within 2 miles (3 km) of the property. Its location is ideal for accessing prominent courses such as Langland Bay Golf Club, Clyne Golf Club, and Fairwood Park Golf Club.
Accessible Hotel
The Mumbles Carlton Hotel provides accessible parking for guests. The hotel is located opposite the promenade and offers rooms with en-suite facilities.
3-Star Hotel
Overlooking Swansea Bay in Mumbles Village, this hotel offers rooms with sea views. Recently refurbished, all rooms have en suite bathrooms, providing a comfortable stay.
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
The Mumbles Carlton Hotel boasts a prime seafront location that draws guests for its convenience and scenic beauty. Situated right on the coastline and promenade, the hotel offers picturesque views of Swansea Bay and easy access to the beach directly across the road. Visitors appreciate its proximity to cafes, restaurants, local shops and attractions within the Mumbles, all of which are just a short stroll away. The hotel's central position is ideal for exploring the Gower Peninsula and enjoying coastal walks, making it a perfect base for both relaxation and sightseeing. Additionally, the presence of bars and a well-serviced promenade right outside the hotel adds to its appeal. For those visiting family or seeking a convenient hub for their activities, this location meets all the essential needs while offering a beautiful seaside setting.
Guests of The Mumbles Carlton Hotel have consistently noted the lack of breakfast options during their stay. Several reviews mention that breakfast was not included in the room price and that the hotel has not offered breakfast for some years. Despite references to breakfast facilities and images on the hotel's website suggesting otherwise, guests often found no breakfast served on-site and had to seek alternatives at nearby cafes. This has led to some disappointment, especially for those expecting breakfast based on their booking or the hotel's promotional materials. The inconvenience was compounded by the fact that nearby cafes often opened late in the morning, making it difficult for early risers. While the hotel's location is considered ideal by many, the absence of breakfast and on-site dining options left some guests feeling the hotel experience was incomplete.
The Mumbles Carlton Hotel offers a mixed experience according to guest reviews, particularly regarding its rooms. Positively, many guests found the rooms to be clean and comfortable with several emphasizing spaciousness. Some rooms stand out for their recently refurbished state and stunning views, particularly those with sea views. The beds are commonly described as comfortable and the rooms generally equipped with all the essentials.
However, there are notable areas for improvement. Some rooms are described as small, cramped and dated with inadequate or non-functional heating. Complaints about the bathrooms, including issues with size and condition, suggest inconsistency in upkeep. Additionally, some guests commented on a lack of personality and a somewhat neglected feel about the hotel. Overall, while cleanliness and comfort in many rooms are praised, the variability in room sizes and conditions suggests a less consistent experience.
The beds at The Mumbles Carlton Hotel have garnered a range of reviews with many guests praising their comfort. Numerous visitors described the beds and pillows as comfortable with some mentioning that the beds were perfect, immaculate and provided an exceptional level of comfort with one guest even stating it was the most comfortable hotel bed ever.
However, not all guests shared this sentiment. A few highlighted that the mattresses were either too soft or too hard, impacting their overall sleep quality. Some mentioned that the mattresses felt ancient and needed an update with feedback on thin pillows also noted. Despite these points, the general consensus leaned towards a positive experience with the beds and pillows, affirming the hotel's commitment to maintaining a comfortable stay for most of their guests.
The Mumbles Carlton Hotel has garnered a mix of reviews regarding cleanliness. Guests frequently praise the hotel for its clean, comfortable and tidy rooms. Many highlight the daily cleaning service that keeps the rooms refreshed, while clean bedding and towels are routinely mentioned. Guests also appreciate the immaculate condition of rooms, noting that all necessary toiletries are provided. Several guests commend the friendly staff, particularly noting the exceptional service from the cleaner and receptionist.
However, some visitors have had less favorable experiences. A few reviews describe issues such as unclean or poorly functioning bathrooms and occasional lapses in housekeeping, such as missing hand towels and bath mats. There are comments about the hotel showing signs of aging and requiring maintenance, particularly in the bathrooms. Some also report experiencing strong odors from cleaning products or sewage, which detracted from their stay.
Despite these criticisms, the majority of feedback leans positively towards the cleanliness and comfort of the rooms, supported by attentive and friendly staff. The Mumbles Carlton Hotel appears to offer a reasonably clean and pleasant stay overall, though it might benefit from addressing the noted maintenance and housekeeping issues.
Visitors to The Mumbles Carlton Hotel often remarked on the friendly and welcoming nature of the staff. Numerous reviews highlight how the hotel personnel consistently offered excellent assistance with many describing staff members as very helpful, polite and accommodating. Guests appreciated the relaxed and pleasant atmosphere created by the staff, who often went out of their way to ensure a comfortable stay. Many found the staff to be kind-hearted, noting how employees sometimes exceeded expectations, such as helping to find parking spaces or resolving issues promptly.
A few instances pointed out that the staff's visibility could be improved and there were occasional comments about challenges in reaching out to the hotel via email. Despite these minor setbacks, the overall sentiment reflected in the reviews is overwhelmingly positive regarding staff interactions. Visitors frequently acknowledged specific staff members for their exceptional service and the manager was praised for providing helpful directions and being highly responsive.
Overall, the staff’s dedication to hospitality significantly contributes to the agreeable experience at The Mumbles Carlton Hotel, complementing the hotel's excellent location in the heart of Mumbles.
When considering a stay at The Mumbles Carlton Hotel, guests should be aware that WiFi connectivity is a common point of concern. While there is free WiFi advertised, many guests reported that the signal did not work in their rooms with some mentioning that the reception was poor or non-existent. Others found the internet to be very weak and unreliable with frequent failures. Additionally, some guests noted that there were no clear details provided about the WiFi and even when they had the password, it did not function. Overall, if consistent and reliable internet access is crucial for your stay, this hotel may present challenges in that regard.
The Mumbles Carlton Hotel is recognized for its commendable dog-friendly environment. Guests appreciate that dogs are welcome throughout the hotel and the rooms are both pleasant and accommodating for pets. Many visitors highlighted the convenience of being able to take their dogs along, emphasizing the hotel's thorough cleanliness and suitable facilities for pets. Travel groups with multiple dogs found the arrangements exemplary, ensuring a comfortable stay for both humans and their furry companions. The overall sentiment reflects a welcoming atmosphere for pets, making it an attractive choice for travelers with dogs.
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Location
Breakfast
Rooms
However, there are notable areas for improvement. Some rooms are described as small, cramped and dated with inadequate or non-functional heating. Complaints about the bathrooms, including issues with size and condition, suggest inconsistency in upkeep. Additionally, some guests commented on a lack of personality and a somewhat neglected feel about the hotel. Overall, while cleanliness and comfort in many rooms are praised, the variability in room sizes and conditions suggests a less consistent experience.
Beds
However, not all guests shared this sentiment. A few highlighted that the mattresses were either too soft or too hard, impacting their overall sleep quality. Some mentioned that the mattresses felt ancient and needed an update with feedback on thin pillows also noted. Despite these points, the general consensus leaned towards a positive experience with the beds and pillows, affirming the hotel's commitment to maintaining a comfortable stay for most of their guests.
Cleanliness
However, some visitors have had less favorable experiences. A few reviews describe issues such as unclean or poorly functioning bathrooms and occasional lapses in housekeeping, such as missing hand towels and bath mats. There are comments about the hotel showing signs of aging and requiring maintenance, particularly in the bathrooms. Some also report experiencing strong odors from cleaning products or sewage, which detracted from their stay.
Despite these criticisms, the majority of feedback leans positively towards the cleanliness and comfort of the rooms, supported by attentive and friendly staff. The Mumbles Carlton Hotel appears to offer a reasonably clean and pleasant stay overall, though it might benefit from addressing the noted maintenance and housekeeping issues.
Staff
A few instances pointed out that the staff's visibility could be improved and there were occasional comments about challenges in reaching out to the hotel via email. Despite these minor setbacks, the overall sentiment reflected in the reviews is overwhelmingly positive regarding staff interactions. Visitors frequently acknowledged specific staff members for their exceptional service and the manager was praised for providing helpful directions and being highly responsive.
Overall, the staff’s dedication to hospitality significantly contributes to the agreeable experience at The Mumbles Carlton Hotel, complementing the hotel's excellent location in the heart of Mumbles.
Wi-Fi
Dog Friendly
No, The Mumbles Carlton Hotel doesn't have any pool.
No, a spa isn't available at The Mumbles Carlton Hotel.
Yes, The Mumbles Carlton Hotel welcomes dogs.
No, parking facilities aren't available at The Mumbles Carlton Hotel.
No, The Mumbles Carlton Hotel doesn't have a gym.
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