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Modern and comfortable, The Dragon Hotel is located at Swansea and features 106 contemporary en-suite guestrooms, all fully-equipped with the necessary amenities. The hotel also provides a swimming pool with lap lanes for those who want to maintain their workout routine throughout their holidays, a golf course, wedding and business facilities, as well as a plethora of amenities and services to spend the most relaxing and enjoyable time away from home.
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Summary of reviewsThe Dragon Hotel in Swansea has garnered predominantly positive feedback from guests, particularly highlighting its prime, central location. The hotel is conveniently situated near shops, cafes, restaurants, nightlife and key attractions like the Swansea Arena and the beach. Its proximity to the train station and Wind Street, known for its vibrant bar scene, makes it an ideal choice for both leisure and business travelers. Despite the lively surroundings, the hotel manages to offer a quiet and restful experience with staff commonly praised for their friendliness and helpful demeanor.
The breakfast experience at The Dragon Hotel is generally well-received with guests appreciating the wide selection of hot and cold food in a buffet style. The food is often described as delicious and plentiful, providing good value for money. Some areas for improvement include better vegetarian and vegan options, more consistent food replenishment and enhancements to the coffee service.
Dining overall received mixed reviews. While some praised the quality and taste of the food, others pointed out limited menu options and inconsistent availability, sometimes necessitating dining outside the hotel. The atmosphere in the dining areas was occasionally cited as unwelcoming.
Rooms at The Dragon Hotel are described as spacious, comfortable and equipped with essential amenities like large beds and modern conveniences. Cleanliness is frequently mentioned positively, although the decor is noted as dated with some maintenance issues like stained carpets and broken fixtures. Nevertheless, the general atmosphere remains pleasant, supported by the helpful and efficient staff.
Guests found the hotel's cleanliness satisfactory, although some noted the need for updates and deeper cleaning in certain areas. The consistently praised staff significantly contribute to a positive experience, being described as friendly, professional and attentive.
The free Wi-Fi service generally meets expectations, providing reliable and fast connectivity, though some guests experienced intermittent service. Regrettably, the pool and health facilities have been consistently noted as closed or unavailable, often disappointing guests.
For family stays, The Dragon Hotel is frequently highlighted as accommodating with tidy family rooms and a family-friendly atmosphere. However, the absence of children’s activities and occasional cleanliness issues were noted drawbacks.
The hotel’s central location is also praised for its proximity to Swansea’s nightlife, though potential guests should be aware of possible noise disturbances from the bustling surroundings. The comfort of the beds received mixed reviews with some guests finding them very comfortable while others noted issues with bed quality and comfort.
For business travelers, the hotel offers solid amenities, including good Wi-Fi and convenient access to business venues. Large, clean rooms and suites suitable for meetings, coupled with efficient check-in processes, make it a convenient choice for business guests.
Overall, The Dragon Hotel provides a comfortable and conveniently located stay in Swansea with standout staff and satisfactory breakfast options. Some areas like room decor, dining variety and facility availability could benefit from improvements to ensure a uniformly high-quality guest experience.
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