Mount Grace Hotel & Spa is a picturesque retreat located just a short drive from Johannesburg, nestled atop the serene Magaliesburg. Surrounded by lush gardens, scenic mountains and abundant wildlife, the hotel provides a tranquil escape from city life, ideal for relaxation and nature appreciation. The beautifully designed facilities harmoniously blend into the natural surroundings and the excellent spa facilities and heated pools enhance the luxurious and calming ambiance.
The breakfast experience at Mount Grace Hotel & Spa is highly praised for its diverse and sumptuous offerings, served in a serene natural setting. Guests enjoy a wide variety of hot and cold dishes, including complimentary champagne for mimosas with attentive and exceptional service adding to the positive dining experience. While a few diners mentioned occasional cold food and limited options during busy periods, the breakfast remains a highlight of the stay.
Dinner at the hotel receives mixed reviews. The a la carte dining is well-regarded for its variety, flavor and presentation with specific mentions of excellent steak and fish dishes at the Rambling Vine restaurant. Conversely, the buffet offerings receive mixed feedback with some guests finding them lacking in flavor and variety. Overall, a la carte dining provides a more consistently enjoyable experience.
Rooms at Mount Grace Hotel & Spa are noted for their comfort, cleanliness and spaciousness, offering a peaceful retreat with some suites providing private pools and scenic views. However, the decor and amenities appear outdated and in need of maintenance. Issues such as broken furniture and malfunctioning appliances are common complaints. Despite this, the beautiful natural surroundings and overall tranquility are appreciated by guests.
The hotel’s cleanliness is generally commendable with housekeeping staff often praised for their thoroughness. However, some areas need attention, particularly dated decor, musty carpets and dusty balconies. Maintenance issues like poorly maintained bathroom fixtures and occasional pest sightings are also noted. A better focus on detail in cleaning and maintenance could enhance the overall guest experience.
Staff at Mount Grace Hotel & Spa are a significant asset, frequently praised for their friendliness, helpfulness and professionalism. The warm and accommodating nature of the staff is highlighted in many reviews with exceptional service being a recurring theme. Despite occasional slow service and disinterested staff in some areas, the overall sentiment remains very favorable.
Regarding WiFi services, guest experiences are mixed. While some appreciate the free and functional WiFi, others find the connection slow, unstable or unavailable in rooms. The quality of WiFi service appears inconsistent with guests noting a gap between different experiences.
The spa at Mount Grace Hotel & Spa stands out as a major highlight, offering professional and welcoming therapists, clean and superb facilities and a calming ambiance. Guests enjoy treatments such as massages and pedicures, supplemented by magnificent views, steam rooms, salt rooms and jacuzzis.
The gym facilities are also well-received, described as clean and well-equipped, reflecting the hotel's commitment to maintaining high standards. Although there was a mention of the gym being unavailable at one time, overall feedback is positive.
The pool areas provide various options, including private and heated pools with scenic views. Families particularly enjoy the facilities. However, some inconsistencies in temperature and cleanliness are noted, along with issues with poolside amenities being closed at times. The ambiance around the pool is lively, especially on Saturday afternoons with music and social activities.
The tennis courts are well-maintained, described as nice, clean and safe. However, there was a minor mention of missing tennis balls.
For families, Mount Grace Hotel & Spa is an ideal destination, offering spacious accommodations that ensure privacy and comfort, along with a highly enjoyable kids club that provides entertainment and engagement for children.
In summary, Mount Grace Hotel & Spa offers a serene and luxurious retreat with exceptional breakfast and spa experiences, friendly and professional staff and enjoyable family-friendly amenities. Some areas, such as room maintenance, WiFi services and poolside management, could benefit from improvements to elevate the overall guest experience.
Kloofzicht Lodge & Spa offers an exceptional retreat nestled in a picturesque lakeside setting, just a 40-minute drive from Johannesburg. Guests consistently praise the serene and tranquil environment, accentuated by breathtaking views of the dam, hills and mountains. The well-maintained grounds, beautiful landscaping and quintessential bushveld setting create a peaceful haven ideal for relaxation, romantic getaways and outdoor activities like fishing and walking trails.
The breakfast experience at Kloofzicht Lodge & Spa is highly regarded with guests enjoying an extensive and varied selection that caters to diverse tastes and preferences. The quality and taste of the breakfast offerings are frequently described as "excellent" and "fit for kings," complemented by the helpfulness and politeness of the breakfast staff. The idyllic and refreshing scenery accompanying breakfast further enhances the overall enjoyment.
Dinner receives mixed reviews but generally provides a pleasant dining experience with many guests praising the fine dining menu and the quality of food as exceptional. Some criticisms include limited menu options and slow service, yet the friendly and professional staff contribute positively to the overall dining atmosphere.
Guests describe the rooms as spacious, comfortable and offering beautiful views, particularly highlighting the romantic ambiance and unique amenities like fireplaces and outdoor showers. Despite some mentions of dated furniture and occasional maintenance issues, the tranquil setting and picturesque surroundings make for a cozy and relaxing stay.
Cleanliness at Kloofzicht Lodge & Spa is generally maintained at a high standard with guests often commenting on clean and comfortable rooms. However, there are occasional remarks about specific areas needing more thorough cleaning and better maintenance.
The staff at Kloofzicht Lodge & Spa are frequently commended for their friendliness, professionalism and exceptional service, making guests feel welcome and comfortable throughout their stay. While there are isolated instances of less favorable experiences, the overall positive feedback about the staff significantly contributes to the lodge's reputation for hospitality.
The Wi-Fi service at the lodge is a notable area for improvement with many guests reporting issues with connectivity and stability, particularly in the rooms. Enhancing the Wi-Fi experience would greatly benefit future visitors who require consistent internet access.
The spa is a standout feature, celebrated as a serene oasis offering amazing and outstanding massage treatments. The professional and friendly spa staff, immaculate facilities and tranquil atmosphere make the spa a highly favored aspect of the lodge.
The pool areas offer beautiful views and a refreshing atmosphere, though some guests have mentioned the need for better maintenance and cleanliness. Despite these concerns, the combination of indoor and outdoor pools provides a diverse and enjoyable experience for visitors.
Families find Kloofzicht Lodge & Spa to be an ideal destination with spacious accommodations, friendly staff and numerous activities that cater to both adults and children. While there are suggestions for more play areas, the overall family-friendly environment makes it a favorite for family vacations.
The beds at the lodge receive generally positive reviews for comfort, cleanliness and the added touches of extra pillows and blankets. However, there are varied opinions on bed comfort with some guests noting the need for upgrades and better quality pillows.
Overall, Kloofzicht Lodge & Spa is highly praised for its stunning location, quality breakfast, spacious and comfortable rooms, exceptional staff and rejuvenating spa experience, making it a sought-after retreat for relaxation and nature lovers.
Vivari Hotel and Spa by Mantis offers an idyllic escape just outside Johannesburg, celebrated for its serene and lush setting that harmoniously combines nature with luxury. Nestled amidst vibrant greenery, the hotel provides a peaceful retreat, ideal for romantic getaways or relaxing breaks, while remaining conveniently close to the city.
Guests consistently praise the spacious and beautifully decorated rooms, which are impeccably clean and well-maintained, fostering a cozy and inviting atmosphere. The staff enhances this experience with their friendliness and attentiveness, creating a warm and welcoming environment. While room service might not always meet expectations, the overall service is often described as superb, exceeding guest expectations.
The culinary offerings are mainly well-received, with breakfast being highlighted for its excellent, generous spread, complemented by friendly service. Dinner experiences are generally positive, particularly when enhanced by the ambiance of live music. However, some guests note a limited menu and occasional service delays.
The spa facilities stand out as a highlight of the hotel, described as a unique and phenomenal experience. Guests commend the professional and friendly staff for their exceptional service, which, combined with the tranquil pool deck and lush surroundings, contributes to a relaxing and memorable stay.
Overall, Vivari Hotel and Spa by Mantis is recognized for its tranquil environment, impeccable cleanliness, luxurious rooms, and attentive staff, making it a highly recommended destination for those seeking a peaceful and rejuvenating escape.