Liberty Suites
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Summary of reviewsLiberty Suites boasts a highly favorable location that provides convenience and accessibility, particularly for guests who enjoy exploring the diverse dining and shopping options in North York. Positioned near the Finch subway station and close to numerous amenities, it makes commuting and accessing the Yonge Street area easy. Guests appreciate the nearby public transportation connections and the availability of both free and covered parking. The hotel also offers scenic views from its elevated floors, contributing to a pleasant overall environment.
The included breakfast at Liberty Suites receives mixed reviews. Some guests enjoy the variety and the pleasant atmosphere of the breakfast room, while others find the offerings repetitive and lacking quality. Issues such as predominance of carbohydrate-heavy items and the use of plastic cutlery have been noted, indicating room for improvement in this area.
The rooms at Liberty Suites are consistently praised for their spaciousness, modernity and cleanliness. The well-designed layouts and fully equipped kitchens, including appliances like microwaves and washing machines, make long-term stays particularly comfortable. Many guests enjoy the quiet environment and the views from their rooms, contributing to a restful stay. While the overall sentiment leans towards positive, occasional lapses in housekeeping have been noted.
Staff interactions at Liberty Suites are generally positive with many guests commending the friendliness and professionalism of the front desk and housekeeping staff. However, there are instances of unhelpful or rude behavior, particularly at reception, highlighting a need for more consistent service quality.
The WiFi service at Liberty Suites has drawn significant criticism with many guests experiencing slow and unreliable connectivity. The lack of support for internet issues and the absence of smart TVs have been points of disappointment for some.
Bed quality also receives mixed feedback. Many guests find the beds comfortable and appreciate the cleanliness of the bedding. However, issues with bed size, mattress quality and pillow conditions suggest that there is room for improvement in this area.
Overall, Liberty Suites delivers a reasonably good experience with its strategic location, spacious rooms and generally friendly staff. However, there are areas such as breakfast quality, WiFi connectivity and bed maintenance that require attention to better meet the expectations associated with its four-star rating.
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The included breakfast at Liberty Suites receives mixed reviews. Some guests enjoy the variety and the pleasant atmosphere of the breakfast room, while others find the offerings repetitive and lacking quality. Issues such as predominance of carbohydrate-heavy items and the use of plastic cutlery have been noted, indicating room for improvement in this area.
The rooms at Liberty Suites are consistently praised for their spaciousness, modernity and cleanliness. The well-designed layouts and fully equipped kitchens, including appliances like microwaves and washing machines, make long-term stays particularly comfortable. Many guests enjoy the quiet environment and the views from their rooms, contributing to a restful stay. While the overall sentiment leans towards positive, occasional lapses in housekeeping have been noted.
Staff interactions at Liberty Suites are generally positive with many guests commending the friendliness and professionalism of the front desk and housekeeping staff. However, there are instances of unhelpful or rude behavior, particularly at reception, highlighting a need for more consistent service quality.
The WiFi service at Liberty Suites has drawn significant criticism with many guests experiencing slow and unreliable connectivity. The lack of support for internet issues and the absence of smart TVs have been points of disappointment for some.
Bed quality also receives mixed feedback. Many guests find the beds comfortable and appreciate the cleanliness of the bedding. However, issues with bed size, mattress quality and pillow conditions suggest that there is room for improvement in this area.
Overall, Liberty Suites delivers a reasonably good experience with its strategic location, spacious rooms and generally friendly staff. However, there are areas such as breakfast quality, WiFi connectivity and bed maintenance that require attention to better meet the expectations associated with its four-star rating.
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Guest Reviews
Liberty Suites enjoys a highly favorable location praised by many for its convenience and accessibility. Situated close to downtown North York and the Finch subway station, the hotel makes commuting easy. Its proximity to a variety of amenities enhances the experience for guests with numerous shops, supermarkets, food courts and restaurants just a short walk away. The location is particularly suited for those looking to explore the nearby Yonge Street area and its plethora of dining options.
The views from the hotel are also noted to be fantastic with the elevated floors offering sweeping vistas of the surrounding area. For those relying on public transportation, the connection to the TTC and easy access to Union Station simplify travel across the city. Although the hotel is a bit removed from downtown Toronto, the nearby shops and grocery stores are easily reachable within a few minutes.
Some reviewers mention that the location might be a bit challenging to find initially, but overall, it suits the needs of many visitors, especially those visiting family or attending nearby events. Moreover, free parking and covered parking options are a bonus for those traveling by car. The area feels safe and inviting, providing a good balance between urban convenience and residential tranquility. The hotel's vicinity to nature spots and parks is also appreciated by visitors looking to enjoy the outdoors.
Overall, Liberty Suites offers a strategic and practical location that caters to both business and leisure travelers with easy access to dining, shopping and public transportation avenues, making it a popular choice for many.
The breakfast experience at Liberty Suites has received mixed feedback from guests. On a positive note, several guests appreciated the inclusion and variety of the complimentary breakfast, some describing it as delicious, well-organized and even excellent. The breakfast room itself was mentioned favorably and the view from it provided a pleasant start to the day for some. A few guests also noted the reasonable pricing and decent selection available given recent restrictions.
However, numerous guests found the breakfast to be lacking in quality and variety. Common criticisms included the repetitive and unimaginative offerings, predominance of carbohydrate-heavy and sweet items and the absence of hot or cooked options like scrambled eggs and meats. Some reviews highlighted the poor quality and limited selection with certain guests describing it as basic, subpar and even terrible. Issues such as unlabelled food, mediocre freshness and the use of plastic cutlery and plates were also mentioned.
Overall, while there are some who found the breakfast to be adequate and satisfactory, many guests felt that it fell short of expectations and could benefit from significant improvements in both variety and quality.
Liberty Suites consistently impresses with its generously sized accommodations. Numerous reviews underscore the spaciousness of the rooms and suites, often describing them as large, comfortable and fully equipped. The layout of the suites is frequently mentioned as being well designed with features such as separate living and bedroom areas adding to the comfort and convenience. Guests appreciate the modern and clean environment with many describing the spaces as bright and airy.
Cleanliness is another strong point with many reviews highlighting how clean and well-maintained the rooms are. The rooms are also noted to be quiet, offering a peaceful retreat despite the hotel's convenient location. For those looking for amenities, the rooms are equipped with full kitchens, including microwaves, coffee makers and fridges, along with washing machines and dryers, making long-term stays particularly comfortable.
Views from the suites often receive positive mention with some rooms offering charming vistas of Thornhill. The overall comfort of the rooms with plush beds and ample pillows, ensures a restful stay. In essence, Liberty Suites provides spacious, well-equipped and clean accommodations that cater well to both short-term and extended stays.
At Liberty Suites, the bed quality has elicited mixed feedback from guests. Many reviewers have praised the comfort of the beds, noting that they were comfortable, comfy and even described with phrases like perfect mattress. The king-sized beds received specific commendation for their good support and comfort. Several guests appreciated that the beds felt very clean and there were mentions of satisfaction with the overall bed quality.
However, not all experiences were positive. Some guests found the beds to be uncomfortable, describing mattresses as cheap and saggy or the beds as extremely basic. Many noted that the beds were smaller than expected with instances where a promised queen-sized bed turned out to be smaller. There were also complaints that double beds were quite small and that the booking of a king-sized bed resulted in getting a double instead. The condition of the pillows drew considerable criticism as well with descriptions ranging from lumpy to stiff and small.
Additionally, the maintenance and presentation of the beds were highlighted as needing improvement. There were mentions of beds being made very sloppily, bedding being unpleasant and dirty and instances where bedsheets were not properly provided. The sofa beds, especially those for kids, were particularly problematic, often described with sagging mattresses and lacking proper pillows.
In summary, while many guests found the beds in Liberty Suites to be comfortable and clean, there is noticeable room for improvement in bed size accuracy, mattress quality, pillow condition and overall bedding maintenance.
Liberty Suites receives a mix of praise and criticism regarding its cleanliness from confirmed guest reviews. Many guests highlight the hotel as being generally clean and well-maintained with some describing the rooms as very clean, spacious and comfortable. Specific mentions of clean and tidy rooms, as well as a generally clean property, are frequent. They note that housekeeping staff were friendly, professional and accommodating, contributing positively to their stay. Daily room service, including making beds and changing towels, was appreciated by several guests.
However, some guests expressed concerns about cleanliness standards. Issues raised include rooms not being vacuumed or dusted every day, moldy bathrooms and instances of finding dust or used tissues in the rooms. There were also complaints about the cleanliness of specific areas, such as kitchen appliances and washer/dryer units and some guests mentioned issues with bed bugs and inadequate hygiene.
Despite these mixed reviews, the overall sentiment about cleanliness at Liberty Suites leans towards positive with many guests feeling that the cleanliness met their standards and enhanced their stay. For those booking a stay, it might be worth noting that while many find the property clean and comfortable, there might be occasional lapses in housekeeping that could affect the experience.
The staff experience at Liberty Suites reveals a blend of exceptional service and a few notable shortcomings. Positive feedback heavily emphasizes the overall friendliness and helpful nature of the staff with particular commendation for the front desk, receptionists and cleaning staff. Several guests highlighted the professionalism, politeness and accommodating attitude of both the frontline workers and managers.
However, the reviews also point out some inconsistencies. A subset of guests encountered unhelpful, rude or surly behaviors from reception and managerial staff. Complaints included poor communication skills and unaddressed concerns that have marred otherwise pleasant stays for some visitors.
In summary, while many guests appreciate the welcoming, efficient and kind personnel at Liberty Suites, there's an evident need for improved consistency in service quality, especially within the reception team.
Liberty Suites offers WiFi as part of its services, however, guest experiences with the internet connectivity vary significantly. Some reviews mention good and adequate WiFi, yet many guests found the service unreliable, slow or weak. Instances of intermittent internet and overall poor WiFi performance are common complaints. Guests have also pointed out that there was no support provided for WiFi issues. Additionally, the lack of a smart TV was noted as a disappointment for some. Improvement in WiFi connectivity and speed appears necessary based on guest feedback.
Liberty Suites offers mixed experiences for its guests. Many found the price reasonable for the stay and appreciated the wonderful view from the 18th floor. Guests often liked the room's quality and noted that the staff was prompt and accommodating, especially when requesting amenities like new pillows. However, some guests expressed disappointment, suggesting that the hotel did not meet the expectations of a four-star rating and felt it was more in line with a two or three-star facility. One concerning issue mentioned was the occurrence of bed bugs in a room. Overall, while some aspects like view and service were positively noted, the hotel’s rating and some maintenance aspects may need reevaluation.
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Location
The views from the hotel are also noted to be fantastic with the elevated floors offering sweeping vistas of the surrounding area. For those relying on public transportation, the connection to the TTC and easy access to Union Station simplify travel across the city. Although the hotel is a bit removed from downtown Toronto, the nearby shops and grocery stores are easily reachable within a few minutes.
Some reviewers mention that the location might be a bit challenging to find initially, but overall, it suits the needs of many visitors, especially those visiting family or attending nearby events. Moreover, free parking and covered parking options are a bonus for those traveling by car. The area feels safe and inviting, providing a good balance between urban convenience and residential tranquility. The hotel's vicinity to nature spots and parks is also appreciated by visitors looking to enjoy the outdoors.
Overall, Liberty Suites offers a strategic and practical location that caters to both business and leisure travelers with easy access to dining, shopping and public transportation avenues, making it a popular choice for many.
Breakfast
However, numerous guests found the breakfast to be lacking in quality and variety. Common criticisms included the repetitive and unimaginative offerings, predominance of carbohydrate-heavy and sweet items and the absence of hot or cooked options like scrambled eggs and meats. Some reviews highlighted the poor quality and limited selection with certain guests describing it as basic, subpar and even terrible. Issues such as unlabelled food, mediocre freshness and the use of plastic cutlery and plates were also mentioned.
Overall, while there are some who found the breakfast to be adequate and satisfactory, many guests felt that it fell short of expectations and could benefit from significant improvements in both variety and quality.
Rooms
Cleanliness is another strong point with many reviews highlighting how clean and well-maintained the rooms are. The rooms are also noted to be quiet, offering a peaceful retreat despite the hotel's convenient location. For those looking for amenities, the rooms are equipped with full kitchens, including microwaves, coffee makers and fridges, along with washing machines and dryers, making long-term stays particularly comfortable.
Views from the suites often receive positive mention with some rooms offering charming vistas of Thornhill. The overall comfort of the rooms with plush beds and ample pillows, ensures a restful stay. In essence, Liberty Suites provides spacious, well-equipped and clean accommodations that cater well to both short-term and extended stays.
Beds
However, not all experiences were positive. Some guests found the beds to be uncomfortable, describing mattresses as cheap and saggy or the beds as extremely basic. Many noted that the beds were smaller than expected with instances where a promised queen-sized bed turned out to be smaller. There were also complaints that double beds were quite small and that the booking of a king-sized bed resulted in getting a double instead. The condition of the pillows drew considerable criticism as well with descriptions ranging from lumpy to stiff and small.
Additionally, the maintenance and presentation of the beds were highlighted as needing improvement. There were mentions of beds being made very sloppily, bedding being unpleasant and dirty and instances where bedsheets were not properly provided. The sofa beds, especially those for kids, were particularly problematic, often described with sagging mattresses and lacking proper pillows.
In summary, while many guests found the beds in Liberty Suites to be comfortable and clean, there is noticeable room for improvement in bed size accuracy, mattress quality, pillow condition and overall bedding maintenance.
Cleanliness
However, some guests expressed concerns about cleanliness standards. Issues raised include rooms not being vacuumed or dusted every day, moldy bathrooms and instances of finding dust or used tissues in the rooms. There were also complaints about the cleanliness of specific areas, such as kitchen appliances and washer/dryer units and some guests mentioned issues with bed bugs and inadequate hygiene.
Despite these mixed reviews, the overall sentiment about cleanliness at Liberty Suites leans towards positive with many guests feeling that the cleanliness met their standards and enhanced their stay. For those booking a stay, it might be worth noting that while many find the property clean and comfortable, there might be occasional lapses in housekeeping that could affect the experience.
Staff
However, the reviews also point out some inconsistencies. A subset of guests encountered unhelpful, rude or surly behaviors from reception and managerial staff. Complaints included poor communication skills and unaddressed concerns that have marred otherwise pleasant stays for some visitors.
In summary, while many guests appreciate the welcoming, efficient and kind personnel at Liberty Suites, there's an evident need for improved consistency in service quality, especially within the reception team.
Wi-Fi
4 Star
No, Liberty Suites doesn't have any pool.
No, a spa isn't available at Liberty Suites.
No, Liberty Suites doesn't allow dogs.
No, parking facilities aren't available at Liberty Suites.
Yes, Liberty Suites has a gym.
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