Tijuana, Blvd. Gral. Adolfo Sanchez Taboada 9589 Zona Urbana Río32.523865,-117.021172(Show on Map)
8.5
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
City Express Suites by Marriott Tijuana Rio is highly regarded for its exceptional location in the heart of Tijuana's vibrant Zona Rio district. Guests praise the hotel's convenience, being close to various attractions, restaurants, stores and business districts, making it ideal for both leisure and business travelers. The hotel's modern aesthetic and prime central yet quiet location significantly contribute to a pleasurable stay.
The breakfast at the hotel receives mixed reviews but is generally appreciated for its quality and taste. Many guests enjoy the complimentary breakfast, finding it delicious and of good quality, though some suggest that improvements could be made in terms of variety and consistent availability.
Guest rooms are often described as spacious, clean and well-equipped, featuring amenities such as full kitchens and comfortable beds. The modern, stylish interiors and good views enhance the overall stay. Despite minor issues reported by some guests, the overall sentiment is that the accommodations provide excellent value for money.
Cleanliness is another strong point with many reviews highlighting the hotel's high standards and the efforts of the housekeeping staff. However, consistency in cleaning standards could be improved based on a few reports of dirty floors and bedding issues. Nevertheless, the spacious and modern appearance of the rooms receives frequent commendations.
The staff at City Express Suites by Marriott Tijuana Rio are celebrated for their exceptional service. Guests frequently mention the friendly, helpful and attentive nature of the team, contributing to a pleasant and welcoming atmosphere throughout the hotel.
Parking options at the hotel generally satisfy guests' needs with many appreciating the availability of free, private and underground parking. While there are some size limitations for larger vehicles, the overall convenience and safety of the parking facilities are well-received.
While the beds receive mixed feedback with some guests finding them very comfortable and others too firm or small, the overall sleeping experience is positive when cleanliness and comfort align with expectations.
In summary, City Express Suites by Marriott Tijuana Rio stands out for its unparalleled location, exceptional service and comfortable, well-equipped accommodations, making it a prime choice for travelers seeking both convenience and quality in Tijuana.
Categories
Romantic
Providing suite accommodations, this hotel offers extra space and comfort for couples. Its location in Zona Rio provides easy access to attractions and dining.
Parking
City Express Suites by Marriott Tijuana Rio offers on-site parking. Guests can benefit from free private parking and secure free parking.
Gym
City Express Suites by Marriott Tijuana Rio provides a fitness center. It offers extended-stay options with fitness facilities.
Sustainability Journey
Honeymoon
3 Star
Room Types
Queen RoomIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, a microwave and a toaster. The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Queen Suite with Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a microwave and a tea and coffee maker. This suite provides a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Double SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. This suite offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Large Double Suite with Two Double Beds and Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a microwave and a tea and coffee maker. This suite provides a safe deposit box and a flat-screen TV with cable channels. The unit offers 3 beds.
One-Bedroom Queen Suite with Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. This suite provides a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
King SuiteThe fully equipped kitchen features a stovetop, a refrigerator, a microwave and a toaster. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and a safe deposit box.
Studio Suite with One Queen Bed and Sofa BedIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, a microwave and a toaster. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and a safe deposit box.
Guest Reviews
8.5
Very Good
Review Summaries
Location
Located in the heart of Tijuana's thriving Zona Rio, City Express Suites by Marriott Tijuana Rio offers an exceptional location that guests have praised for its convenience and proximity to various attractions. The area is bustling with restaurants, stores and the Rio Plaza, making it easy for guests to explore and enjoy a variety of dining and shopping options. The hotel's position near the border and the financial district is particularly appreciated by business travelers.
Guests have consistently noted the central and safe location, which provides both comfort and functionality. The modern aesthetic of the hotel complements its prime position, adding to the pleasurable stay for many visitors. Additionally, the quiet street adds a layer of tranquility, despite being situated in a busy part of town.
The service at the hotel, coupled with the cleanliness and spaciousness of the rooms, further enhances the overall experience. Guests also value amenities like free breakfast and parking, which contribute to the property's excellent value.
In summary, City Express Suites by Marriott Tijuana Rio stands out prominently due to its unparalleled location, making it a prime choice for travelers looking to be in the center of Tijuana's vibrant activities while enjoying comfort and convenience.
Breakfast
The breakfast experience at City Express Suites by Marriott Tijuana Rio receives a mix of feedback from guests. Many appreciate the free breakfast and commend it as being delicious, rich and of good quality. Guests often mention the variety and completeness of food offered, finding it particularly tasty and even worth the stay.
However, some guests note certain limitations in the selection, pointing out that the breakfast hardly changes and sometimes lacks sufficient food. There are instances where the refill of items needs better attention and some guests find the basics, like beans, less than satisfactory. Despite this, the breakfast is generally seen as adequate and satisfactory, albeit basic and occasionally minimal.
Overall, guests value the breakfast for its quality and taste but suggest that improvements could be made in terms of variety and consistent availability.
Rooms
City Express Suites by Marriott Tijuana Rio offers numerous positive experiences based on guest reviews. The rooms are notably spacious, clean and well-equipped, often featuring full kitchens that include necessary amenities like a coffee maker and dishes. Visitors appreciate the modern, stylish interior design and comfortable beds. Many rooms provide good views, some even panoramic, thanks to floor-to-ceiling windows.
The hotel itself is described as beautiful and conveniently located with shops and an Oxxo nearby. The friendly and courteous staff, along with complimentary transportation services, enhance the overall stay. The serene, well-located facilities make this hotel a good choice for a quiet yet accessible getaway. A few minor issues were noted, but the overall sentiment highlights the spaciousness, cleanliness and comfort of the accommodations, making it worth the money.
Beds
City Express Suites by Marriott Tijuana Rio has garnered mixed feedback regarding their beds from guests. While many visitors praised the beds as very comfortable, others found them a bit too firm. There were concerns about the size of the beds, as some guests felt they were too small for two people. The accommodations also received some negative remarks about cleanliness with reports of sand, dirt and even hair being found in the beds. Guests also mentioned that the pillows were old and not up to standard, contributing to an uncomfortable sleeping experience for some. Despite these issues, it's clear that when the beds met expectations, they provided a good level of comfort.
Cleanliness
City Express Suites by Marriott Tijuana Rio generally receives praise for its cleanliness from guests. Many guests have described the hotel as very clean, including comments on the overall cleanliness of the rooms and common areas. The housekeeping staff often receives high marks for their efforts with some guests even giving a perfect rating for their services. Guests appreciate the spacious and new appearance of the rooms and several have highlighted the hotel’s comfort and excellent location.
However, experiences with cleanliness are not uniformly positive. Some guests have reported deficiencies, noting issues such as dirty floors, grimy bathroom walls and beds that were not properly cleaned between stays. Specific complaints have included hair on the sheets, leaking fridges and worn-out towels, suggesting that the hotel may sometimes lack consistency in its cleaning standards.
Despite these issues, guests frequently mention the hotel’s friendly and helpful staff, which contributes positively to their overall stay. Additionally, the hotel’s good facilities and pleasant atmosphere, including its kitchen amenities, are often noted as positives. Nonetheless, some areas of improvement include better attention to detail in room cleaning and maintenance.
Staff
The staff at City Express Suites by Marriott Tijuana Rio receive high praise for their exceptional service with many guests noting how amazing, helpful and friendly they are. The service offered is consistently described as outstanding and accommodating, creating a pleasant and welcoming atmosphere throughout the hotel. The cleaning and reception staff are frequently highlighted for their kindness and attentiveness, ensuring guests' needs are met promptly. The majority of interactions with the staff are positive with guests appreciating the polite and wonderful demeanor of the team. While there are a few instances of less favorable experiences with specific staff members, the overall impression is one of high-quality service and a helpful, friendly environment.
Parking
City Express Suites by Marriott Tijuana Rio offers various parking options that generally satisfy guests' needs. Positive feedback highlights the availability of free and private parking, which many find safe and well-guarded. The underground parking is noted for being spacious and convenient, allowing for easy maneuvering. However, some reviews point out limitations for larger vehicles, as the parking area is not tall or large enough for a 15-passenger van. Despite a small fee in some cases, the overall location and parking amenities contribute to a pleasant experience for most guests.
FAQ
No, City Express Suites by Marriott Tijuana Rio doesn't have any pool.
No, a spa isn't available at City Express Suites by Marriott Tijuana Rio.
No, City Express Suites by Marriott Tijuana Rio doesn't allow dogs.
Yes, parking facilities are available at City Express Suites by Marriott Tijuana Rio.
Yes, City Express Suites by Marriott Tijuana Rio has a gym.
