avid hotels - Tijuana - Otay by IHG
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Summary of reviews'Avid Hotels - Tijuana - Otay, an IHG Hotel' has earned commendations for its advantageous location, especially for travelers in need of proximity to the US consulate and the airport, both just minutes away. Despite being situated in a more industrial part of Tijuana, guests appreciate its tranquility and ample parking. While some might find the area somewhat isolated with limited dining and services, those visiting for consular services or family near the border find it ideal.
The hotel’s breakfast receives high praise for its delicious and varied offerings, contributing to a positive start to the day. Although some note occasional crowding and the use of disposable tableware, most guests find the breakfast experience enjoyable and nutritious.
The rooms stand out for their cleanliness, modern design and comfort. Guests frequently compliment the spacious, well-equipped and beautifully decorated rooms. The comfortable beds and pillows significantly enhance the sleeping experience, often leading to restful nights. While a few guests mention minor issues, such as shower water leakage, the overall impressions remain positive, supported by the hotel's attention to cleanliness and thoughtful amenities.
Staff members consistently receive high marks for their friendliness, professionalism and attentiveness, enriching the guest experience. The majority of interactions are positive, though a few reviews suggest improvements in customer service training for some front desk personnel.
The hotel’s Wi-Fi service generally earns positive reviews, praised for its speed and convenience, although occasional connectivity issues are noted. Additional tech-friendly amenities, like wireless chargers, further enhance guest satisfaction.
In summary, 'Avid Hotels - Tijuana - Otay, an IHG Hotel' is distinguished by its clean, modern amenities and comfortable accommodations. Its accessible location, attentive staff and excellent value for money make it a top choice for travelers seeking quality, comfort and convenience.
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The hotel’s breakfast receives high praise for its delicious and varied offerings, contributing to a positive start to the day. Although some note occasional crowding and the use of disposable tableware, most guests find the breakfast experience enjoyable and nutritious.
The rooms stand out for their cleanliness, modern design and comfort. Guests frequently compliment the spacious, well-equipped and beautifully decorated rooms. The comfortable beds and pillows significantly enhance the sleeping experience, often leading to restful nights. While a few guests mention minor issues, such as shower water leakage, the overall impressions remain positive, supported by the hotel's attention to cleanliness and thoughtful amenities.
Staff members consistently receive high marks for their friendliness, professionalism and attentiveness, enriching the guest experience. The majority of interactions are positive, though a few reviews suggest improvements in customer service training for some front desk personnel.
The hotel’s Wi-Fi service generally earns positive reviews, praised for its speed and convenience, although occasional connectivity issues are noted. Additional tech-friendly amenities, like wireless chargers, further enhance guest satisfaction.
In summary, 'Avid Hotels - Tijuana - Otay, an IHG Hotel' is distinguished by its clean, modern amenities and comfortable accommodations. Its accessible location, attentive staff and excellent value for money make it a top choice for travelers seeking quality, comfort and convenience.
Business Hotel
Avid Hotel Tijuana - Otay by IHG is strategically located near industrial parks and the airport. It is suitable for business travelers needing access to these areas.
3-Star Hotel
This hotel offers modern and streamlined accommodations with a focus on essential comforts. Its location near the Otay area provides easy access to the airport and industrial parks, making it suitable for business travelers.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
The 'avid hotels - Tijuana - Otay by IHG' receives a mix of reviews regarding its location. Many guests appreciate its proximity to the US consulate, making it an ideal spot for those with consular appointments. The hotel's closeness to the airport, just five to ten minutes away, is another major highlight, praised by many for its convenience.
The location offers a sense of calm and privacy, away from the noise and hustle-bustle of downtown Tijuana. Despite being in a more industrial area, guests find the seclusion beneficial for its tranquility. The open parking adds to its convenience, ensuring guests can easily park their vehicles.
However, some found the surrounding neighborhood less appealing and somewhat isolated with limited food options and essential services nearby. The traffic around the area, especially from the airport to the bus station, can be challenging in the mornings.
For those visiting family near the border or traveling for consular services, the location is deemed perfect, though others may find it somewhat removed from downtown attractions and amenities. Despite these mixed views, the hotel’s clean and modern facilities consistently receive high marks from visitors.
At Avid Hotels Tijuana - Otay, an IHG Hotel, guests consistently praised the hotel's breakfast offerings, describing them as delicious, excellent and very good. Many appreciated the complimentary breakfast as a nice extra, highlighting the tasty food and convenient early availability. The selection was noted to be simple but sufficient with a good variety and many guests loved the concept of practical, clean and nutritious options.
However, there were a few criticisms regarding the breakfast experience. Some guests felt that the offerings could be improved, mentioning that it could become crowded with limited seating and a few expressing disappointment with the quality and variety. A notable downside included the use of pre-packaged items and disposable tableware, which some guests didn't favor. Despite these points, overall feedback leaned positively with many finding the breakfast a satisfying start to their day.
The 'avid hotels - Tijuana - Otay by IHG' offers guests immaculately clean and modern rooms, often described as spacious and well-equipped. The decor is tasteful, contributing to a cozy and contemporary atmosphere. Comfort is a consistent highlight with many praising the beds and pillows for ensuring a restful sleep. Amenities like large TVs, an ironing board and well-functioning hairdryers add to the convenience.
Rooms for individuals with reduced mobility are thoughtfully designed with ample space. Although some guests note that the room size can vary, particularly mentioning smaller rooms yet still finding them cozy and clean. The hotel’s gym gets positive mentions regarding its cleanliness and adequate equipment.
Despite the occasional noise from a generator and some minor inconveniences like water escaping the shower area, the overall sentiment is that the rooms live up to what is shown in the photos. The staff’s friendliness, the modern facilities and the well-ventilated communal spaces, including the lobby, further enhance the stay experience. For dining, the nearby cafe "Central" is a handy option for meals throughout the day.
In summary, the 'avid hotels - Tijuana - Otay by IHG' is a solid choice for travelers seeking cleanliness, comfort and modern amenities in their accommodations.
Nestled in a convenient location, avid hotels - Tijuana - Otay by IHG, has garnered praise for its exemplary bedding. The recurring highlights across numerous guest reviews emphasize the exceptional comfort of the beds and pillows. Descriptions such as very comfortable, super comfortable and superb frequently appear in the feedback, underscoring the high level of guest satisfaction with the sleeping arrangements.
Guests have pointed out the spaciousness of the rooms and the quality of the mattresses and pillows, contributing to a restful night's sleep. The beds are noted to be excellently sized and equipped with cozy blankets, making for an inviting sleep environment. Even though the majority of the feedback is overwhelmingly positive, it's worth mentioning there are very few dissenting remarks about bed comfort. Nonetheless, the predominant sentiment remains that avid hotels - Tijuana - Otay ensures a relaxing and restful experience with its outstanding bedding amenities.
Situated in a prime location, 'avid hotels - Tijuana - Otay by IHG' is consistently praised for its exceptional cleanliness. The hotel maintains a new and modern feel with immaculate facilities and well-maintained rooms that offer both comfort and functionality. Guests frequently note the impeccable housekeeping with daily cleaning ensuring fresh sheets and pillowcases. The bathrooms and common areas are equally spotless, contributing to the overall polished appearance of the property.
The hotel's dedication to cleanliness extends to its facilities, including the gym and breakfast area, which are kept in pristine condition. The modern design of the hotel, coupled with its hygienic environment, provides a pleasant and comfortable stay for all visitors. Any issues with cleaning are addressed promptly, although they are rare.
Whether it’s the clean and comfortable rooms, the fresh and inviting lobby or the well-kept amenities, the attention to detail in maintaining a clean and pleasant environment is evident throughout 'avid hotels - Tijuana - Otay'. Overall, the hotel excels in providing a clean and comfortable experience, making it a standout choice for travelers seeking quality accommodations.
Guests of avid hotels - Tijuana - Otay by IHG, frequently commend the establishment's staff, highlighting their friendliness, professionalism and attentiveness. Many reviews emphasize the exceptional customer service provided by everyone from housekeepers to front desk personnel. Staff members are noted for being very kind, helpful and polite, creating a welcoming atmosphere. Guests appreciate the excellent communication and attention they receive with many pointing out the ease and efficiency of the check-in process. These positive interactions contribute significantly to the overall enjoyment of their stay.
However, there are occasional mentions of less satisfactory experiences, particularly concerning specific front desk personnel, indicating a need for improved training in customer service and English proficiency. Despite this, the overwhelming consensus is that the staff at avid hotels - Tijuana - Otay are a highlight of the guest experience, consistently delivering great service and maintaining a high level of cleanliness and orderliness throughout the hotel.
Avid Hotels - Tijuana - Otay, an IHG Hotel, receives generally positive feedback concerning its internet services. Guests frequently highlight the hotel's good Wi-Fi connection, praising the excellent and perfect internet performance. Noteworthy features include wireless chargers on the tables, adding convenience for tech-savvy travelers. Reviews commonly mention fast internet, indicating satisfactory speeds for most activities. However, some guests experience occasional issues, such as the Wi-Fi signal dropping unexpectedly or the internet not working at all. Despite these occasional hiccups, the overall consensus points to a reliable and satisfactory internet experience.
The three-star avid hotels - Tijuana - Otay by IHG impresses guests with its excellent quality-price ratio, consistently highlighting its great value for money. Visitors frequently praise the hotel for exceeding their expectations, stating that it is worth every penny and offers a good cost-benefit ratio. Many reviews underscore the comfort of the accommodations as a major factor in their satisfaction, indicating that they would choose to reserve again for that reason alone. Guests also emphasize the excellent attention provided by the staff, contributing to the overall positive experience. With commendations for its good facilities and overall worth, this hotel indeed stands out as an excellent choice in its category.
The Avid Hotels - Tijuana - Otay, an IHG Hotel, stands out for its accessibility features, making it a suitable choice for guests with disabilities. The hotel offers easy access to the freeway, ensuring smooth commutes and connectivity. Guests appreciate the availability of free transportation to nearby shopping centers at specific times, as well as a convenient transfer service within a 10-kilometer radius. The bathrooms are noted for being very accessible and the overall environment is accommodating for those with reduced mobility. Additionally, securing a booking is simple and straightforward. The hotel also provides secure parking that is highly accessible, adding an extra layer of convenience for guests.
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Location
The location offers a sense of calm and privacy, away from the noise and hustle-bustle of downtown Tijuana. Despite being in a more industrial area, guests find the seclusion beneficial for its tranquility. The open parking adds to its convenience, ensuring guests can easily park their vehicles.
However, some found the surrounding neighborhood less appealing and somewhat isolated with limited food options and essential services nearby. The traffic around the area, especially from the airport to the bus station, can be challenging in the mornings.
For those visiting family near the border or traveling for consular services, the location is deemed perfect, though others may find it somewhat removed from downtown attractions and amenities. Despite these mixed views, the hotel’s clean and modern facilities consistently receive high marks from visitors.
Breakfast
However, there were a few criticisms regarding the breakfast experience. Some guests felt that the offerings could be improved, mentioning that it could become crowded with limited seating and a few expressing disappointment with the quality and variety. A notable downside included the use of pre-packaged items and disposable tableware, which some guests didn't favor. Despite these points, overall feedback leaned positively with many finding the breakfast a satisfying start to their day.
Rooms
Rooms for individuals with reduced mobility are thoughtfully designed with ample space. Although some guests note that the room size can vary, particularly mentioning smaller rooms yet still finding them cozy and clean. The hotel’s gym gets positive mentions regarding its cleanliness and adequate equipment.
Despite the occasional noise from a generator and some minor inconveniences like water escaping the shower area, the overall sentiment is that the rooms live up to what is shown in the photos. The staff’s friendliness, the modern facilities and the well-ventilated communal spaces, including the lobby, further enhance the stay experience. For dining, the nearby cafe "Central" is a handy option for meals throughout the day.
In summary, the 'avid hotels - Tijuana - Otay by IHG' is a solid choice for travelers seeking cleanliness, comfort and modern amenities in their accommodations.
Beds
Guests have pointed out the spaciousness of the rooms and the quality of the mattresses and pillows, contributing to a restful night's sleep. The beds are noted to be excellently sized and equipped with cozy blankets, making for an inviting sleep environment. Even though the majority of the feedback is overwhelmingly positive, it's worth mentioning there are very few dissenting remarks about bed comfort. Nonetheless, the predominant sentiment remains that avid hotels - Tijuana - Otay ensures a relaxing and restful experience with its outstanding bedding amenities.
Cleanliness
The hotel's dedication to cleanliness extends to its facilities, including the gym and breakfast area, which are kept in pristine condition. The modern design of the hotel, coupled with its hygienic environment, provides a pleasant and comfortable stay for all visitors. Any issues with cleaning are addressed promptly, although they are rare.
Whether it’s the clean and comfortable rooms, the fresh and inviting lobby or the well-kept amenities, the attention to detail in maintaining a clean and pleasant environment is evident throughout 'avid hotels - Tijuana - Otay'. Overall, the hotel excels in providing a clean and comfortable experience, making it a standout choice for travelers seeking quality accommodations.
Staff
However, there are occasional mentions of less satisfactory experiences, particularly concerning specific front desk personnel, indicating a need for improved training in customer service and English proficiency. Despite this, the overwhelming consensus is that the staff at avid hotels - Tijuana - Otay are a highlight of the guest experience, consistently delivering great service and maintaining a high level of cleanliness and orderliness throughout the hotel.
Wi-Fi
3 Star
Accessible
No, avid hotels - Tijuana - Otay by IHG doesn't have any pool.
No, a spa isn't available at avid hotels - Tijuana - Otay by IHG.
No, avid hotels - Tijuana - Otay by IHG doesn't allow dogs.
No, parking facilities aren't available at avid hotels - Tijuana - Otay by IHG.
No, avid hotels - Tijuana - Otay by IHG doesn't have a gym.
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