Timisoara, Strada Avram Imbroane Nr.5645.770379,21.252863(Show on Map)
9.2
Excellent
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Amazonia Hotel generally receives positive reviews for its modern and clean facilities, notably spacious and stylish rooms and attentive staff. The location is particularly convenient for accessing the city center, just 10 minutes by car or 20 minutes by tram with a tram stop right in front of the hotel. The presence of free on-premises parking and easy access to a nearby water park further adds to the convenience, particularly for families and leisure travelers.
Despite its somewhat remote setting, requiring a car to access nearby restaurants and supermarkets, the overall location is still favored for its accessibility and tranquility. The rooms are frequently praised for their cleanliness, comfort and modern interiors, making them an ideal choice for families. Occasional issues like minor preparation hiccups for larger groups are swiftly resolved by the responsive staff.
The breakfast service has garnered mixed feedback, though many guests found it excellent with a diverse selection of sweet and savory options. However, there are areas for improvement, such as ensuring punctual service and offering more varied choices in pastries and drink options. The lack of a dedicated evening restaurant is a notable drawback with the only on-site dining option closing early, leaving guests to seek dinner alternatives outside the hotel.
The pool facilities, particularly the waterpark and thermal pools, are standout features, providing clean, warm water and enjoyable experiences for both children and adults. The interconnected design and convenient access from the rooms in bathrobes add a luxurious touch. The spa receives high praise for its quality amenities, including various saunas and a salt room, although it closes relatively early.
The staff at Amazonia Hotel are celebrated for their friendliness and professionalism, significantly enhancing the guest experience despite occasional mentions of less responsive behavior from a few members. The excellent English skills and helpfulness of the staff are often highlighted.
In summary, Amazonia Hotel provides a comfortable and modern stay, well-suited for families and leisure travelers with standout amenities in its pools and spa. Improvements in dining options and a more varied breakfast could further enhance the guest experience.
Categories
Family
The apartments are family-friendly and offer an indoor pool.
Pool
The apartments have access to a pool and are known for wonderful reviews. Breakfast options are available.
Heated Pool
Indoor Pool
Indoor Pool
Amazonia Apartments features an indoor pool area that is highly praised for its family-friendly atmosphere, incorporating waterpark facilities and slides. Guests highlight the thermal pools as being particularly warm, and the sauna spa section is described as modern.
Spa
Honeymoon
Free Wi-Fi
Parking
Small
4 Star
Heated Pool
Room Types
Superior Double Room - Free access to AquaparkThe spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.
Executive Suite - Free access to AquaparkFeaturing a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV, as well as city views. The unit offers 2 beds.
Guest Reviews
9.2
Excellent
Review Summaries
Location
Amazonia Hotel boasts an excellent location that is particularly convenient for those looking to access the city center, which can be reached in about 10 minutes by car or taxi and approximately 20 minutes by tram with a tram stop right in front of the hotel. Guests also benefit from free on-premises parking, an especially appreciated feature. The apartments provide seamless access to the nearby water park, making it an ideal spot for families and leisure travelers.
However, potential visitors should note that the complex is somewhat remote with limited nearby restaurants or supermarkets, necessitating the use of a car for amenities. Additionally, the proximity to train tracks and a nearby trash heap might not be appealing to all guests. Despite these factors, the overall reviews suggest that the new, clean facilities and excellent services make it a commendable choice for a comfortable stay.
Breakfast
Amazonia Hotel offers a breakfast experience that has received mixed feedback from guests, though the positive sentiments stand out appreciably. Many reviewers praise the breakfast, describing it as excellent, very good and diverse. Guests particularly enjoyed the variety of both sweet and savory options and some highlighted the deliciousness and richness of the breakfast fare.
However, it should be noted that there were mixed opinions regarding the availability and quality of the breakfast. Complaints included a lack of diversity, limited choices and issues with service punctuality. Some guests found the breakfast acceptable or decent, while others felt it was below their expectations or not up to standard.
Operational hiccups were also mentioned, such as the breakfast starting late, running out of items before the end of service and an experience with expired yogurt. Additionally, some felt that for the price of 10 euros, the offerings could be more varied, especially in terms of pastries and drink options.
In summary, while many guests have enjoyed their breakfast at Amazonia Hotel, there are areas for improvement to ensure a consistently positive dining experience.
Dinner
Guests at the Amazonia Hotel have mixed feelings about the dinner options at the hotel. Many reviews highlight a significant drawback: the absence of an evening restaurant, leaving guests with no options for dinner on-site. This lack of service seems to be particularly inconvenient as the only available restaurant, located by the swimming pool, closes at 19:30. After this time, there are no places within the facility to purchase food or drinks, which leaves guests having to find alternatives outside the hotel.
Some guests noted the food quality, mentioning that dishes were often served cold and lacked flavor. Additionally, service delays in replenishing food items and taking orders seemed to be a recurring issue. Even though the apartment rentals offer a pleasant stay, the lack of dining amenities in the evening suggests that considering other nearby accommodations with better dining options might be worth exploring for a more comprehensive and convenient experience.
Introducing a dedicated dinner restaurant or café within the hotel premises could significantly enhance the guest experience, addressing the current gaps and providing a more enjoyable stay for future visitors.
Rooms
Amazonia Hotel offers a delightful stay with its notably spacious and clean rooms. Guests continuously praise the size and comfort of the accommodations, emphasizing the modern and stylish interiors. The rooms are reported to be well-equipped, featuring premium furniture and thoughtful details that enhance convenience and functionality. Cleanliness is consistently highlighted with many reviews noting impeccable conditions and new furnishings.
Families will find the rooms particularly accommodating, although there have been mentions of occasional preparation hiccups for larger groups, such as missing baby cribs or insufficient bedding. Despite these minor issues, staff were quick to respond and resolve concerns, showcasing their commitment to guest satisfaction.
The apartments also impress with their amenities, including large bathrooms, comfortable beds and a variety of pools and a spa. While some facilities around the pool area could use a bit more attention, the overall experience remains positive. With beautiful layouts and stylish touches, the rooms provide a pleasant and convenient stay for travelers looking for comfort and modernity.
Cleanliness
Amazonia Hotel has received numerous commendations for its exceptional cleanliness. Guests have consistently noted that the rooms are spacious, very clean and impeccably neat. The modern complex is also spotless with everything appearing new and well-maintained. The aquapark and the pools have been highlighted as particularly clean with warm and tidy waters.
Visitors have appreciated the consistent cleanliness and the efficiency of the housekeeping staff, who ensure the rooms are well tended to. Though occasional minor dust on the floor and furniture was mentioned, the bedding and overall room hygiene were reported to be of high standards.
Common areas, though sometimes noted for not being swept, generally uphold the same level of cleanliness seen throughout the property. With stylish, modern interiors and a strong emphasis on hygiene, Amazonia Hotel stands out as a comfortable and tidy option for travelers.
Staff
Amazonia Hotel boasts an attentive and professional staff, consistently praised for their helpfulness and excellent English skills. The front desk team stands out for their professionalism and politeness, often going above and beyond to assist guests, such as helping locate lost items. Across various touchpoints, the personnel are noted for their friendliness, including waiters and receptionists.
However, there have been occasional mentions of unkind or unresponsive behavior from certain staff members, particularly at the pool reception. Despite these few instances, overall, the dedication to guest satisfaction and the exceptional service provided by most staff members leave a positive impression. Their friendliness and professionalism contribute significantly to the guest experience at Amazonia Hotel.
Spa
The spa at Amazonia Hotel consistently receives high praise from guests, frequently being described as excellent and exceptional. The facility offers a diverse selection of amenities, including various saunas, a salt room and thermal pools. Guests appreciate the new and well-maintained hotel, which conveniently connects to both an aquapark and the spa area. The staff’s friendliness adds to the positive experience. However, some guests noted that the spa closes relatively early at 21:30, which limited their ability to fully enjoy it.
Pool
Amazonia Hotel offers an impressive array of pool facilities that consistently receive high praise from guests. Both the internal and external pools are noted for their excellent cleanliness and pleasant temperatures, making them suitable for children and families. The water park with its fun slides and warm water, is particularly highlighted as a great feature, adding an extra layer of enjoyment for guests of all ages. The ability to access the aquapark in a bathrobe directly from the rooms adds a convenient and luxurious touch.
The thermal pools and modern sauna spa section also stand out in the reviews, suggesting high standards in both design and maintenance. The interconnection of the pools and the separate access for guests ensures convenience and privacy.
Guests appreciate the thoughtful touches such as free parking and good poolside snacks like pizza. However, minor points include a somewhat crowded experience at times and the need for separate towels for pool use. Despite these, the overall sentiment remains highly positive with guests often pleasantly surprised by the facilities. A stay at Amazonia Hotel promises clean, warm and beautifully designed pools, perfect for relaxation and family fun.
3 Star
Amazonia Hotel offers commendable facilities, particularly for families with children. However, there are additional charges for access to the aqua park, spa and breakfast, making the overall experience a bit costly. Guests found the food served at the pool to be average and some reported being served expired yogurt. Despite the convenience of having a pool bar, its location in the children's area and its exclusive cocktail service were seen as drawbacks.
Indoor Pool
The indoor pool area at Amazonia Hotel receives high praise from guests, particularly for its family-friendly atmosphere. The waterpark facilities and slides are appreciated for their quality, making it an ideal spot for families with children. Guests highlight the thermal pools as being particularly warm and the sauna spa section as modern. While the indoor aqua park is well-regarded, some note that it lacks a variety of facilities. Rooms complement the experience by being clean and spacious, adding to the enjoyable stay.
FAQ
Yes, Amazonia Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Amazonia Hotel.
No, Amazonia Hotel doesn't allow dogs.
Yes, parking facilities are available at Amazonia Hotel.
