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Summary of reviewsThe Best Western Plus Lido Hotel offers a well-rounded and pleasant stay, highlighted by several key positives that consistently earn praise from guests. The hotel’s location strikes a balance between convenience and tranquility, being close to the city center yet situated in a quiet, serene area. Guests value the hotel's striking appearance and high level of cleanliness, complemented by excellent reception and room service staffed by friendly and accommodating personnel. Free parking, though limited in space, adds further convenience for travelers.
The rooms at the hotel are spacious, modern and well-equipped, boasting comfortable beds and beautiful decor. Cleanliness is a standout feature with both the rooms and public areas being meticulously maintained, contributing to a comfortable and inviting atmosphere.
The staff at Best Western Plus Lido Hotel receive high commendations for their friendliness and helpfulness with numerous mentions of exceptional service from various members of the team. This level of attentiveness and care significantly enhances the overall guest experience.
While the breakfast offerings present a mixed experience, guests appreciate the variety and richness of the available selection. However, consistency and freshness at times fall short of expectations. Some concerns include repetitive options and occasional logistic issues, indicating room for improvement in this area.
Overall, Best Western Plus Lido Hotel provides a comfortable, clean and welcoming environment, bolstered by a friendly and professional staff, making it a solid choice for both business and leisure travelers. Show more
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Hotel for Honeymoon
This hotel is often recommended for romantic getaways. It offers a blend of comfort and quality service, ensuring a pleasant stay for honeymooners.
Romantic Hotel
This hotel offers a full-service spa, perfect for couples seeking relaxation and rejuvenation. It is known for being clean and comfortable.
Business Hotel
As a Best Western Plus property, it likely offers enhanced amenities for business travelers, such as a business center, meeting rooms, and high-speed internet access.
Hotel with Parking
This hotel offers parking facilities. It is a well-known chain hotel providing a consistent level of service.
EV charging stations
Hotel with Gym
This hotel is known for its good fitness amenities. It provides guests with the opportunity to maintain their workout routines while traveling.
This 4-star hotel provides an electric vehicle charging station with complimentary parking, including options for valet and handicapped parking, enhancing convenience for EV owners.
4-Star Hotel
This hotel is highly rated and offers great value for money. It is a popular choice due to its consistent quality and service.
Hotel where Extra Health & Safety Measures Have Been Taken
As part of the Best Western brand, this hotel likely adheres to strict international standards for cleanliness and safety. While specific enhanced measures aren't detailed, brand affiliation suggests a commitment to guest well-being.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Best Western We Care Clean
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? gym, spa,airport tranfer
Has the hotel closed during the pandemic? No
Answers last updated by Best Western Plus Lido Hotel
Twin RoomThe rooftop pool is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit has 2 beds.
King RoomThe rooftop pool is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Family King RoomThe rooftop pool is a top feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as an inner courtyard view. The unit has 2 beds.
King SuiteGuests will have a special experience as this suite offers a rooftop pool. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a bidet and a hairdryer. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower.
ApartmentThis triple room's standout features are the rooftop pool, hot tub and spa bath. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are offered in this spacious triple room. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Nestled in a quiet area, the Best Western Plus Lido Hotel boasts a well-regarded location that suits both short business trips and leisure stays. Guests appreciate its proximity to the city center, enhancing convenience while maintaining a serene atmosphere. The property stands out for its cleanliness and tidiness, complemented by a striking appearance. The hotel garners praise for its exceptional reception and room service, underscored by a friendly and accommodating staff. Additional perks include free parking, making it a practical choice for travelers. Overall, the location and services of this hotel ensure a comfortable and pleasant stay.
Breakfast
At Best Western Plus Lido Hotel, the breakfast experience presents a mixed bag of impressions based on guest reviews. On the positive side, many guests appreciated the extensive and varied breakfast offerings, describing them as rich and filling. There is a wide selection of food and drinks, which some found to be excellent and beyond expectations.
However, there are notable criticisms as well. Some guests found the breakfast to be disappointing with certain items appearing not very fresh and seemingly prepared hours in advance. Availability of certain options was also an issue at times with specific grievances such as the lack of lactose-free choices. A few reviews hinted that while the breakfast was good when everything was available, it was not always up to the standards expected from a Best Western hotel.
Consistency also emerged as a point of contention with some guests mentioning that the offerings were the same every day, which could detract from an otherwise good experience. There were also occasional logistical hiccups, such as an unprepared room for multiple guests or a sparse selection. Overall, while the breakfast at Best Western Plus Lido Hotel had its high points, there is room for improvement to meet all guests' expectations.
Rooms
Best Western Plus Lido Hotel offers spacious and clean rooms, often described as well-equipped and modern. Guests appreciate the big, comfortable beds and the cleanliness throughout the hotel, including the rooms, bathrooms and courtyard. Many highlight the beautiful decor and overall chic appearance of the rooms. The size of the rooms is frequently praised, providing ample space for a comfortable stay. While some mention minor drawbacks like noisy air conditioning or weak furniture, the general sentiment is positive with particular commendations for the hotel's new, high-quality furnishings. Additionally, the friendly staff and convenient amenities contribute to a satisfying guest experience.
Cleanliness
The Best Western Plus Lido Hotel receives high marks from guests for its exceptional cleanliness. Visitors often describe the hotel as super clean with a perfect level of cleanliness in both rooms and public areas. Many guests were impressed by the tidy appearance and the amenities provided, ensuring a comfortable stay. The hotel is noted for being extremely clean and well-maintained, earning top cleanliness ratings from multiple reviewers. Some guests did encounter minor issues with bathroom cleanliness but found the overall standards satisfactory. Additionally, the hotel staff was frequently highlighted for being helpful and friendly, contributing to a pleasant and welcoming atmosphere.
Staff
The Best Western Plus Lido Hotel is widely praised for its exceptionally friendly and helpful staff. Reviewers consistently highlight the warm and professional service provided by the reception team, who are noted for their politeness and helpfulness during both check-in and check-out. The hospitality extends to all areas of the hotel with mention of a very friendly cleaning lady and commendable service from the young gentlemen attending to guests' needs.
Particular accolades go to the restaurant staff and Daniel from the bar and restaurant, who stands out for making guests feel at home. Guests repeatedly emphasize the friendliness and kindness of the entire hotel staff, making it clear that the team plays a significant role in the positive guest experience. Additionally, the hotel is recognized for its exemplary cleanliness and design, augmenting the overall impression of attentiveness and care.
Parking
At the Best Western Plus Lido Hotel, guests appreciate the convenience of the free parking provided on the hotel grounds. The parking is situated in a small courtyard directly in front of the hotel, adding to the accessibility. However, the designated parking area is notably small and can quickly become full, leading to limited options and a somewhat chaotic situation for guests. Despite these limitations, the friendly and welcoming staff add a positive touch to the overall experience.
No, Best Western Plus Lido Hotel doesn't have any pool.
Yes, a spa is available at Best Western Plus Lido Hotel.
No, Best Western Plus Lido Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Lido Hotel.
Yes, Best Western Plus Lido Hotel has a gym. For more information, read the answers to the Gym questionnaire