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Summary of reviewsCasa Palace receives notable acclaim for its prime location, nestled near Timisoara Nord train station and the city center, which allows guests easy access to the city's main attractions, such as the old town, Victory Square and Central Park. Its tranquil setting along the Bega River and proximity to cafes, restaurants and shops makes it an ideal choice for both travelers exploring the city and those seeking relaxation. The added convenience of ample free parking further enhances its appeal.
The breakfast experience at Casa Palace has mixed reviews. Positive feedback highlights tasty and well-prepared dishes such as omelettes and coffee, which are considered good value for money. However, limitations in variety and availability, especially on weekends, have been noted. The dinner service shares a similar sentiment where, despite closures and inconsistencies, the food quality, when available, is praised for its delicious taste and generous portions.
Rooms at Casa Palace are well-received for their spaciousness and cleanliness with comfortable beds and ample storage adding to the pleasant stay. Friendly and helpful staff contribute to a welcoming atmosphere, although occasional language barriers and minor maintenance issues exist. Guests appreciate the provided amenities and the general quietness of the rooms, although the need for furniture updates and better maintenance are noted.
Cleanliness is a strong point with many lauding the hotel's tidy rooms and comprehensive hygiene measures. Some isolated complaints regarding outdated elements and sporadic cleaning service issues do, however, suggest areas for improvement. The staff is frequently highlighted for their exceptional friendliness and assistance, creating a homely environment despite occasional inefficiencies and communication challenges.
Free Wi-Fi is available with varied connection quality. While it performs well in the lobby area, many guests report weaker signals in their rooms. Parking at Casa Palace is highly praised for its ample, secure and free options, significantly adding to the convenience for those traveling by car.
However, there are mixed reviews about the beds. While some guests experience comfort with spacious and cozy double beds, others face issues with old and uncomfortable mattresses. Guests suggest that refurbishments, particularly of the older spring-based mattresses, could enhance comfort significantly.
General feedback suggests that Casa Palace, despite being a 3-star hotel, often fails to meet these expectations. Outdated facilities, underwhelming bathroom conditions and questionable financial practices hint at only a 2-star experience for many guests. Despite these drawbacks, the hotel's location, cleanliness and helpful staff stand out positively, making it a decent option for short stays in Timisoara. Show more
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Categories
Small Guest House
Casa Palace offers a cozy and charming atmosphere, perfect for travelers seeking a more intimate and personalized experience. Its location in Timisoara provides easy access to local attractions, making it ideal for a relaxing stay.
Guest House with Free Wi-Fi
Guest House with Parking
Cheap Guest House
3-Star Guest House
Room Types
Twin RoomRoom with a private bathroom, a table with a chair and a TV.
Double RoomRoom with a private bathroom, a table with a chair and a TV.
Please note that extra beds are not available in this room type.
Guest Reviews
8.0
Very Good
Location
Casa Palace boasts an exceptional location that draws rave reviews from guests. Situated conveniently close to both the Timisoara Nord train station and the city center, visitors benefit from easy access to the old town and the city's main attractions. The hotel is nestled alongside the picturesque Bega River, allowing guests to enjoy tranquil walks along tree-lined promenades to reach the historic and cultural heart of Timisoara. Its setting near Central Park adds to the serene atmosphere, offering a restful retreat despite its central position.
Walking distance to key sites and attractions is particularly praised with the city center only a short stroll away—approximately 10 to 15 minutes by foot. Guests appreciate the ability to reach the bustling Victory Square, the Cathedral Church and various cafes, restaurants and shops without the need for transportation. Notably, the close proximity to the train station makes it an ideal choice for travelers, ensuring convenient arrivals and departures.
In addition to its prime location, Casa Palace provides practical amenities such as free parking, further enhancing the convenience for those traveling by car. The combination of central accessibility, quiet surroundings and well-maintained amenities positions Casa Palace as an excellent choice for both short and extended stays in Timisoara.
Breakfast
Casa Palace provides a breakfast experience that has its strengths and weaknesses according to guest reviews. Starting at 8 AM, the breakfast has been described as tasty, beautiful and rich, though sometimes limited in variety. Guests enjoyed items like omelettes, coffee and bread rolls with some pointing out that it was sufficient and good for the money. There is a restaurant on-site where meals can be ordered, enhancing the dining options available.
However, several guests noted that breakfast is not available on weekends, a point that has led to some disappointment. Others experienced delays and felt the selection was monotonous or meager. Additionally, there were mentions of inconsistencies and confusion about the availability of breakfast, despite it being promised at booking. The breakfast offering is sometimes described as limited to an omelette and coffee with missing items like jam, sausage or butter.
Overall, while there are positive aspects such as the quality of the food and the convenient location near the center and the train station, improvements in variety and reliability of the breakfast service could enhance the guest experience at Casa Palace.
Dinner
Located near various dining options, Casa Palace offers a mixed experience regarding evening meals within its premises. Despite the attractive setup of the hotel's restaurant, guests frequently noted that it was often closed, especially during evenings and weekends. The bar and restaurant operations appeared inconsistent with closures cited at various times, including late at night and during most of some guests' stays.
On the bright side, when the restaurant is operational, it garners positive feedback for the food quality. The in-house cook is noted for preparing excellent and tasty dishes with generous portions and well-prepared meals. The lunch menu, in particular, is celebrated for its deliciousness and affordability with many highlighting the daily menu as a tasty and economical choice. Specific dishes like the pljeskavica, prepared even outside normal hours, have also received special mentions for their delightful taste.
While the absence of consistent evening meals and weekend dining might be a drawback, the overall quality and affordability of the available food during operational hours are commendable, making it a great choice for lunch during your stay.
Rooms
Casa Palace offers predominantly spacious and clean rooms, appreciated for their size and cleanliness. The accommodations are well-ventilated and consistently warm with large and comfortable beds being a highlight. Each room typically provides ample storage space, featuring multiple dressers, desks and wardrobes that make staying organized easy. Located conveniently close to the city center, it is also a practical choice for quick access to local attractions.
Staff friendliness and helpfulness stand out positively, ensuring guests feel welcomed and attended to. Another benefit is the provision of basic amenities such as clean linen and additional blankets, which add to the overall comfort during the stay. The rooms are generally quiet, contributing to a restful environment.
However, despite these strengths, there are some areas that need attention. Many reviews note that the hotel has outdated furniture and worn-out carpets, which detract from the overall aesthetic. Issues such as thin walls, unpleasant odors in some rooms and occasional minor maintenance problems like malfunctioning shower heads and non-working hair dryers have been observed. Some guests have also mentioned uncomfortable mattresses and inadequate heating systems in colder weather.
Overall, Casa Palace serves as a decent option for a short stay with its spacious rooms and central location, although the dated decor and occasional maintenance issues might be off-putting for longer-term guests.
Beds
Traveler reviews of Casa Palace reveal a mixed consensus about the beds. While many guests noted the availability of spacious double beds, the comfort level varied widely. Some praised the beds for being very large and comfortable, mentioning clean and crisp linens that enhanced sleep quality. Descriptors like "nice and cozy" were also used, indicating that some rooms do offer an inviting sleep environment.
However, there was a significant number of complaints about the mattresses and pillows. Common issues included worn-out mattresses where guests could feel the springs, leading to an uncomfortable sleep experience. Words like "obsolete," "beyond its lifetime," and "terrible mattress with springs coming out" paint a clear picture of the need for an upgrade. Additionally, some guests mentioned that the beds were too narrow and the pillows too thin, adding to the discomfort.
Despite the mixed reviews, the hotel does provide double beds in the rooms and some guests found them more comfortable than expected with new mattresses noted in some instances. The general consensus appears to suggest a need for refurbishment, particularly regarding the older, spring-based mattresses that detract from the overall comfort.
Cleanliness
Casa Palace has garnered commendable feedback for its overall cleanliness. Guests frequently highlight the hotel’s well-maintained rooms and facilities, lauding the establishment for its cleanliness and neatness. Clean towels, bed linens and tidy accommodations are frequently mentioned, along with comprehensive cleanliness practices. The effective cleaning measures and sanitized environment further contribute to positive impressions.
However, some areas have faced criticism. There are occasional reports of dirty carpets, outdated rooms and maintenance issues in the bathrooms. Some guests experienced specific problems such as mold in the shower, sewer smells and occasional lapses in daily cleaning services. Despite these isolated incidents, the general sentiment remains favorable thanks to the consistently clean rooms and diligent housekeeping staff.
In summary, while Casa Palace shines with its overall cleanliness and tidy accommodations, a few areas require attention and renovation to maintain higher standards and enhance guest experiences.
Staff
Casa Palace receives high marks for its exceptionally friendly and helpful staff, contributing to a welcoming and homely atmosphere for guests. Reviewers consistently note the team's politeness, cheerfulness and readiness to resolve any issues promptly. The receptionists are often highlighted for their kindness and courteous demeanor, making the check-in process smooth and efficient. Many attribute their high ratings to the staff's attentiveness and supportive nature.
However, communication barriers arise as most of the staff do not speak foreign languages fluently, although there are a few notable exceptions. The manager and a couple of team members are mentioned for their proficiency in English, improving the overall guest experience. Despite these language challenges, the staff's willingness to accommodate guests remains commendable.
There are occasional inefficiencies, such as staff not being present at all times and some logistical issues like a burnt hairdryer and bathroom partitions needing attention. Nonetheless, the staff's responsive and hospitable attitude generally mitigates these drawbacks.
The cook's effort to prepare a delicious pljeskavica outside normal hours and the general attentiveness to guests' needs showcase a commitment to service that many travelers appreciate. Although some interactions, particularly with junior staff, could be improved, the overall sentiment towards Casa Palace's staff is overwhelmingly positive.
Wi-Fi
Casa Palace offers free Wi-Fi throughout the hotel, but the quality of the connection varies. In many instances, guests noted that the Wi-Fi signal was excellent, especially in areas closer to the lobby. However, multiple guests reported weak or non-existent Wi-Fi signals in their rooms, particularly those further from the router. The inconsistency means that while some may find the internet connection satisfactory or good, others experience significant issues, including weak signals, outages and unreliable service. Overall, while Casa Palace provides complimentary Wi-Fi, improvements are needed to ensure a stable and strong connection in all areas of the hotel.
Parking
Casa Palace boasts an impressive array of parking options for its guests, making it an ideal choice for travelers with vehicles. Guests frequently commend the ample and generous free parking spaces available directly at the hotel, ensuring there is always plenty of room for cars. Many have noted the convenience of parking right in front of the building and the hotel even provides private and secure parking solutions.
The availability of a large parking lot, situated near the hotel and accessible to guests, adds an extra layer of convenience. Reviews highlight the free, secure and sometimes even guarded parking facilities, which offer peace of mind. The parking options are not only ample but also strategically located close to the entrance, allowing for easy access to the hotel.
In addition, the location of Casa Palace offers the luxury of leaving the car parked for as long as needed without any hassle. This abundance of parking spaces, combined with the strategic positioning and security measures, contributes significantly to the overall positive experience reported by the guests.
3 Star
Casa Palace presents itself as a 3-star hotel but falls short of this claim according to guest reviews. Despite having a reasonable room price and being spacious for its purported star rating, the overall conditions are considered average at best. Reviewers highlight significant issues such as bathrooms in need of renovation, outdated equipment and various deficiencies in the toilet facilities. These factors contribute to the perception that the hotel barely reaches a 2-star standard rather than the three-star status it advertises. Furthermore, concerns were raised regarding financial practices with transactions being completed without issuing receipts. Collectively, the reviews suggest that Casa Palace does not meet the expectations of a three-star hotel.
No, Casa Palace doesn't have any pool.
No, a spa isn't available at Casa Palace.
No, Casa Palace doesn't allow dogs.
Yes, parking facilities are available at Casa Palace.