The Baltimore Marriott Waterfront is a highly recommended hotel with exceptional staff and a fabulous location in the center of Inner Harbor. Guests rave about the breathtaking views of the harbor and sunset, as well as the convenience of the hotel's location with everything they needed within walking distance. The hotel offers clean, spacious and modern rooms with beautiful views of the city and harbor and guests love the comfy beds, spa-like bathrooms and updated furniture. The hotel is also known for its outstanding cleanliness with many guests describing the property as immaculate, spotless and neat. While some guests noted minor issues with towels or lack of cleaning services, these were few and far between. The hotel's personable and attentive staff also provides a touch of friendliness with the front desk staff being kind, accommodating and professional, always ready to assist with any request. The hotel provides a pleasant experience for business travelers with swift check-in and checkout and a Business Centre available for any last-minute work that needs to be done. Overall, the Baltimore Marriott Waterfront offers a great value for money and a superb hotel experience for those seeking accommodation in the area.
The location is particularly praised for its convenience; nestled within the casino, it offers seamless access to a variety of amenities, attractions and dining options. The hotel's proximity to a large shopping mall and major freeways makes it an optimal choice for both leisure and business travelers. Many guests laud the setting as excellent and ideal, pointing to the appealing hub of activities surrounding the property.
Breakfast reviews are more mixed. Guests appreciate the quality of food and professional demeanor of the staff. Yet, confusion about the availability of a complimentary breakfast and the lack of seated breakfast options have led to frustration. Some suggest the addition of an on-site breakfast buffet to enhance the experience.
The rooms receive high marks for their cleanliness, modern design and spaciousness. Guests often highlight the aesthetically pleasing interiors, particularly the bathrooms and comfortable beds. Digital locks and well-appointed features add to the modern vibe. While there are occasional issues with room readiness upon check-in, overall room comfort and design are highly regarded.
Cleanliness is a strong point for many visitors, who describe the rooms and facilities as clean, nicely decorated and well-maintained. Positive remarks frequently mention the fresh smell and the absence of carpeting, adding to the sense of cleanliness. However, some guests report instances where the cleanliness didn't meet their expectations, noting issues such as dirty bathrooms, musty smells and insufficient daily cleaning.
The staff's friendliness and professionalism receive high accolades. Guests repeatedly emphasize the welcoming and helpful demeanor of the employees, especially those at the front desk. The customer service is often deemed outstanding, significantly enhancing the overall guest experience. Although there's occasional mention of rudeness, the general sentiment is overwhelmingly positive towards the staff.
Opinions on the beds vary. Some guests describe them as comfortable, while others feel they are in need of an upgrade, citing issues like sagging in the middle or lack of softness. The comfort level of the beds appears to be subjective and varied among the guests.
In summary, Live! Casino & Hotel - Baltimore Washington Airport – BWI stands out for its excellent location, clean and modern rooms and professional staff, while offering room for improvement in areas such as breakfast options and bed comfort.
Categories
Luxury
4 Star
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Timonium