Tiradentes-21.11135600,
-44.17008000,
Rua Inconfidentes 390 Ao Lado Supermercado Eskinao(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsPousada Charlotte is consistently praised for its prime location, offering convenient access to the city center and various attractions such as the historic sites and Maria Fumaça. Guests appreciate its proximity to the main square, train station, markets, and pharmacies, positioning it as a perfect base for exploring the local culture. Although its structure is simple, the undeniable convenience in location makes it a sought-after choice for travelers prioritizing ease and comfort.
The breakfast experience at Pousada Charlotte garners positive feedback, with guests frequently complimenting the delicious variety, including fruits and juices. The atmosphere is inviting, and staff attentively enhance the dining experience. Though some guests noted limited variety or slow replenishment, most find the breakfast satisfying and of good value, marking it as a highlight of their stay.
Staff at Pousada Charlotte receive high accolades for their exceptional service, attributed to their friendliness, attentiveness, and willingness to assist guests in creating a welcoming atmosphere. Key team members, particularly João and Juliana, are specifically recognized for their exemplary service, contributing to a consistently positive reception experience.
The accommodations offer large, spacious rooms with comfortable beds and an abundance of pillows, creating a cozy atmosphere. Most guests find the beds very comfortable, enhancing their overall stay. Despite minor reports of dissatisfaction with mattress arrangements, the general consensus is that the spaciousness and comfort of the beds contribute positively to the guest experience.
While cleanliness receives mixed reviews, many guests commend the establishment for its exceptional tidiness and hygiene standards, contributing to a notable aspect of their stay. However, contrasting experiences have been reported concerning room cleanliness, with issues like dirt in bathroom corners and musty-smelling furniture. These reviews suggest room for improvement to ensure consistent cleanliness. Despite such challenges, the positive experiences indicate that when standards are met, Pousada Charlotte leaves a favorable impression.
In conclusion, Pousada Charlotte excels with its strategic location, warm staff, satisfactory breakfast, and comfortable beds, despite some areas needing improvement in room maintenance and cleanliness to enhance overall guest satisfaction. Show more
Read review summaries for all categories
Categories
Dog Friendly Bed & Breakfast
Bed & Breakfast with Parking
Accessible Bed & Breakfast
Small Bed & Breakfast
3-Star Bed & Breakfast
Room Types
Deluxe Family RoomProviding free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a dining area, a wardrobe as well as garden views. The unit offers 5 beds.
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.
Deluxe RoomThe spacious double room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Small Double RoomThe unit has 1 bed.
Double Room with Spa BathThe unit offers 1 bed.
Guest Reviews
Location
Pousada Charlotte stands out primarily for its exceptional location, consistently noted as a major attraction by visitors. Nestled conveniently close to the city center, the inn offers easy access to various local landmarks and facilities, creating a seamless travel experience. Guests frequently highlight its proximity to the historic center and Maria Fumaça, which makes it an ideal base for exploring cultural sites. The proximity to the main square and train station further enhances its appeal to those keen on experiencing the local vibe. Markets and pharmacies are just a short walk away, strengthening its reputation as a well-placed accommodation. Despite its simple structure, Pousada Charlotte delivers remarkable convenience, making it a preferred choice for travelers seeking comfort without compromising on location.
Breakfast
Nestled in a welcoming atmosphere, Pousada Charlotte offers a breakfast experience that guests frequently praise. Many find the breakfast to be excellent and very good, with a variety that includes fruits, juices, and other tasty options. The breakfast is often described as delicious and perfect, with some guests highlighting the presence of healthy choices. Despite some noting limited variety and slow replenishment, the overall consensus leans towards a satisfying experience with good value for money. The staff is described as attentive and friendly, enhancing the breakfast experience. While a few guests noted that breakfast could be improved, the majority appreciate the simple yet plentiful offerings, making it a highlight of their stay.
Rooms
The reviews for Pousada Charlotte present a critical view of the hotel rooms. Several guests noted that the rooms do not match the photos provided, with some describing them as simple and not well-maintained. Issues such as poor cleanliness, outdated furniture, and maintenance problems were frequently mentioned. Additionally, some rooms had an unpleasant musty odor, and the bathrooms were not up to par, with non-functioning lights and occasional bad smells. On a more positive note, the rooms are described as having independent access and are generally a pleasant size, although some guests suggested that reducing the amount of furniture could improve the layout. Despite these challenges, the feedback suggests potential areas for improvement to enhance the guest experience.
Beds
Pousada Charlotte offers a generally positive experience regarding its beds, as indicated by guest reviews. The rooms are noted for being spacious, with some describing them as pleasant in size, adding to the overall comfort. Many guests highlight the beds as being very comfortable, with several reviews emphasizing the cozy atmosphere that complements the large, spacious beds. There is mention of an abundance of pillows, which adds to the comfort of the sleeping experience. However, there are some mixed remarks, with certain guests finding the mattresses less satisfactory, particularly when two single beds are joined together. Despite this, the majority of reviews suggest that the beds, along with a good shower, contribute positively to the guest experience at Pousada Charlotte.
Cleanliness
The cleanliness of Pousada Charlotte seems to be a point of mixed reviews among guests. Many visitors commend the establishment for its exceptional cleanliness, describing the hygiene as impeccable and praising the very good room cleanliness. These positive remarks suggest that the hotel can achieve high standards of tidiness and hygiene that become notable features of guests' stays. However, there are also several contrasting experiences where guests have noted poor cleaning standards. Some rooms were reported to be very dirty, with specific issues such as dirt accumulation in bathroom corners, hair in the drains, and even towels with holes. Additional concerns include older furniture emitting a musty smell and inadequate water drainage in the showers. The presence of cleaning products left in rooms has also been highlighted, suggesting possible oversights in maintenance routines. Despite these issues, many reviews show that when cleanliness meets guests' expectations, Pousada Charlotte can leave a positive impression. Balancing these experiences might help the establishment improve consistency in its housekeeping services.
Staff
Pousada Charlotte's staff receives high praise for their exceptional hospitality and service. Visitors frequently highlight the team's friendliness, attentiveness, and willingness to go above and beyond to make guests feel welcome. João, a key member of the team, stands out for his kindness, cordial demeanor, and energetic approach to helping guests with whatever they need. Juliana is also noted for her attentive service. The entire team, including meticulous cleaning staff, contributes to a welcoming and warm atmosphere. The reception service is consistently rated as excellent, underscoring the dedication of both the staff and the owners in ensuring a pleasant stay for all guests.
No, POUSADA CHARLOTTE doesn't have any pool.
No, a spa isn't available at POUSADA CHARLOTTE.
Yes, POUSADA CHARLOTTE welcomes dogs.
Yes, parking facilities are available at POUSADA CHARLOTTE.