Hotel Cristallo Relais, Sure Hotel Collection By Best Western
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Summary of reviewsHotel Cristallo Relais, Sure Hotel Collection By Best Western, is an establishment well-recognized for its strategic location and welcoming atmosphere, providing an ideal base for travelers eager to explore the historical sites of Tivoli and Rome. Situated conveniently near the highway, it offers easy access by car to major attractions, such as Villa Adriana and Villa d'Este, making it particularly suitable for those on extended journeys. Guests consistently praise the peaceful suburban setting for the calm it provides after a busy day of sightseeing.
Visitors commend the hotel for its cleanliness and the exceptional service delivered by the attentive staff, who are friendly and helpful, enhancing the guest experience. The cleanliness of the spacious and bright rooms, along with the well-maintained common areas and pool, receives frequent positive mentions. Additionally, the hotel offers remarkable Wi-Fi connectivity, ensuring guests stay easily connected for both leisure and business purposes.
Breakfast at the hotel is noted for its affordability and quality, though some guests seek more variety. The dinner offerings receive mixed feedback; however, the on-site restaurant, Il Torchio, is popular for its excellent culinary choices and pleasant service. The pool area, with its inviting atmosphere and convenient bar service, is a highlight, especially appreciated by families for its suitability for children.
Families find the accommodations welcoming, with child-friendly amenities and configurations like twin beds available to suit their needs. The ample and secure parking options further add to the convenience, making the hotel a reliable choice for travelers with vehicles.
Overall, Hotel Cristallo Relais provides a comfortable stay with a mix of essential amenities and a strategic location, appealing to tourists and families seeking a practical and enjoyable experience during their travels.
Categories
Visitors commend the hotel for its cleanliness and the exceptional service delivered by the attentive staff, who are friendly and helpful, enhancing the guest experience. The cleanliness of the spacious and bright rooms, along with the well-maintained common areas and pool, receives frequent positive mentions. Additionally, the hotel offers remarkable Wi-Fi connectivity, ensuring guests stay easily connected for both leisure and business purposes.
Breakfast at the hotel is noted for its affordability and quality, though some guests seek more variety. The dinner offerings receive mixed feedback; however, the on-site restaurant, Il Torchio, is popular for its excellent culinary choices and pleasant service. The pool area, with its inviting atmosphere and convenient bar service, is a highlight, especially appreciated by families for its suitability for children.
Families find the accommodations welcoming, with child-friendly amenities and configurations like twin beds available to suit their needs. The ample and secure parking options further add to the convenience, making the hotel a reliable choice for travelers with vehicles.
Overall, Hotel Cristallo Relais provides a comfortable stay with a mix of essential amenities and a strategic location, appealing to tourists and families seeking a practical and enjoyable experience during their travels.
Family Friendly Hotel
This hotel offers family suites and a playroom for children. It is a popular choice for families booking hotels in Tivoli.
Dog Friendly Hotel
This hotel is dog-friendly. It provides a comfortable stay for guests with pets.
Hotel with Free Wi-Fi
The hotel provides free Wi-Fi, ensuring guests can easily access the internet. It is part of the Best Western collection, which may indicate a certain standard of service and amenities.
Business Hotel
This hotel offers rooms equipped for meetings and a conference hall. It also provides a business center and free parking.
Hotel with Parking
This hotel offers free internal parking. It features a large and convenient car park suitable for buses and includes disabled parking facilities.
3-Star Hotel
This hotel offers a strategic location for visiting the artistic heritage of Valle dell'Aniene. It features a swimming pool, a restaurant, a bar, a meeting room, a conference hall, and complimentary parking. It is located near Villa Adriana and Villa d'Este.
Hotel with Outdoor Pool
This hotel is noted for having an outdoor pool as part of its amenities.
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
About Hotel Cristallo Relais, Sure Hotel Collection By Best Western
License: 058104-ALB-00004, IT058104A1E4O2U34V
Guest Reviews
Location
While the location is not optimal for those wishing to explore on foot, having a car allows for an effortless journey into central Tivoli and further into Rome, which can be reached in roughly 30 minutes. The hotel sits in a quiet suburban area, offering a peaceful retreat after a day of sightseeing. Guests appreciate the welcoming and friendly staff, as well as the hotel's clean and comfortable accommodations. The presence of amenities like a pool and on-site restaurant adds to the convenience and satisfaction of staying here.
Overall, Hotel Cristallo Relais is well-regarded for its excellent location, strategic for both leisurely exploration of Tivoli's villas and practical travel plans involving the nearby highway.
Breakfast
Despite these positive comments, there are consistent remarks about areas needing improvement. Several reviewers mention a lack of variety and the need for a richer selection, particularly noting missing items like yogurt, fruit, and whole grain bread. Disposable cups and a meager presentation have also been mentioned as points for enhancement. Additionally, the breakfast occasionally fails to be restocked quickly on busier days, which can leave patrons disappointment.
Many guests appreciate the fantastic quality/price ratio for breakfast, noting its affordability at just €7. Though there are praises of its excellence, varied options, and good quality, other reviews temper these positive notes, pointing out that while breakfast has its strengths, it can also leave one wishing for more.
Dinner
The embedded restaurant, Il Torchio, has been highlighted for its commendable culinary offerings, with several guests enjoying excellent dinners there. The inclusion of wine with meals has been an appreciated touch, enhancing the dining experience.
However, the buffet option is where opinions differ. While it provides a wide selection, there are concerns about offerings running out by late evening and the overall quality and variety of the buffet. Some guests found the buffet disappointing, wishing for more hot dishes and better replenishment of items. Additionally, meal service times have been cited as a minor inconvenience, with some guests desiring earlier dining options.
Overall, the restaurant within Hotel Cristallo Relais is favored for its excellent staff and well-prepared dishes, although the buffet option seems to fall short of expectations for some diners.
Rooms
However, the hotel displays a certain duality, with some areas in need of renovation. Numerous guests mention outdated furnishings and equipment, with some rooms reflecting a style reminiscent of the early '80s. Other reviews note that the bathrooms can be cramped and in need of updating. Though the rooms may be simple and functional, many find them more than adequate, especially considering the affordable pricing.
The amenities extend beyond the rooms, with mentions of a well-kept pool, spacious parking, and overall cleanliness throughout the hotel. Despite the outdated aspects, the spacious and bright rooms, combined with daily cleaning, help maintain its status as a reliable 3-star hotel. While room improvements could enhance the guest experience, the hotel's location near Tivoli and its various attractions makes it a worthwhile choice for travelers seeking comfort without over-the-top luxury.
Beds
On the downside, there are quite a few remarks about the beds being uncomfortable, with issues such as hard mattresses, overly soft pillows, and beds with old or worn-out springs. Some guests have mentioned that certain mattresses were unusable due to their condition, affecting their overall satisfaction.
While the property offers comfort to some guests with its clean and soft towels, bed quality can be inconsistent, occasionally described as needing an upgrade. It seems that while some guests enjoyed excellent comfort, others found the bed conditions far from ideal, which might suggest a variation in room quality or a need for updates in bedding throughout the hotel.
Cleanliness
While the hotel has a welcoming atmosphere with a clean and comfortable environment, there are some mentions of minor issues that include occasional lapses in thoroughness, such as dust or hair being found in some rooms. Additionally, some areas, like the pool, have received comments indicating a need for more consistent attention to cleanliness.
Despite these occasional issues, the hotel stands out for its prime location, being easily accessible and providing a quiet, relaxed setting. Overall, the combination of clean accommodations, attentive staff, and appealing amenities positions Hotel Cristallo Relais as a pleasant stay for travelers seeking comfort and convenience, albeit with a few areas for potential improvement.
Staff
The receptionists and hotel personnel are described as very accommodating, friendly, and professional, often going above and beyond to ensure a smooth check-in process, even in late hours or challenging situations. Families and solo travelers alike commend the exceptional courtesy and education exhibited by the team, who are described as well-prepared and caring.
The hotel's restaurant is another area where the staff shines, providing guests with high-quality service that is both warm and efficient. Dining at the hotel is seen as a recommendable option, offering good food alongside a friendly ambiance. This wonderful service extends beyond the dining experience as the exemplary staff contribute to the cleanliness and enjoyable environment of the hotel.
Even in its somewhat remote location, the hotel benefits from the relentless dedication of its staff, who maintain a calm and serene atmosphere. Guests repeatedly emphasize the immeasurable kindness and cheerful demeanor of staff members, speaking highly of their responsiveness and helpfulness, which undeniably adds to the overall appeal of staying at this property.
Wi-Fi
Pool
The hotel benefits from the addition of a poolside bar service, where guests can enjoy refreshments at fair prices, further enhancing the relaxation experience. Families particularly appreciate the pool's suitability for children, making it an excellent feature for those traveling with young ones. Guests also admire the pool's contribution to the outdoor area's overall appeal, finding it a great spot to unwind after a day of exploring.
While some reviews point out occasional closures for maintenance and limited space for sun loungers, the presence of a pool remains a highlight and a significant aspect of the hotel's amenities. Additionally, the hotel's breakfast receives high marks for variety and quality, contributing to a well-rounded stay alongside the pleasant pool environment.
Parking
Travelers also enjoy the convenience of parking close to the hotel, which serves as a practical starting point for excursions, including visits to local attractions like Villa Adriana. The parking setup complements the hotel's amenities, such as a beautiful swimming pool, adding to the overall value offered by the property. For those seeking convenience and peace of mind, Hotel Cristallo Relais provides a reliable parking solution that enhances the guest experience.
Family
Guests appreciated the child-friendly atmosphere, noting that children could enjoy themselves around the property. Although the pool was unexpectedly closed, the setup allowed children to enjoy swimming in the designated afternoon sun and shade areas when available, preventing overexposure to the sun. The staff's welcoming demeanor, particularly at breakfast, made young guests feel at ease. Overall, Hotel Cristallo Relais is a great value for families looking to balance leisure and cultural exploration during their travels.
3 Star
Yes, Hotel Cristallo Relais, Sure Hotel Collection By Best Western has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Cristallo Relais, Sure Hotel Collection By Best Western.
Yes, Hotel Cristallo Relais, Sure Hotel Collection By Best Western welcomes dogs.
Yes, parking facilities are available at Hotel Cristallo Relais, Sure Hotel Collection By Best Western.
No, Hotel Cristallo Relais, Sure Hotel Collection By Best Western doesn't have a gym.
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