HB Express Hotel
Tlaxcala de Xicohtencatl
19.32147200,
-98.21017200
,
Prol. A. Diaz Varela 181 Industrial
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Summary of reviewsHB Express Hotel is a well-regarded accommodation choice known for its ideal location, exceptional cleanliness, and friendly staff. Situated in a central yet tranquil area, it offers easy access to nearby attractions, making it an excellent base for exploring Tlaxcala and Chiautempan. Guests particularly appreciate the hotel's value for money, convenient parking, and efficient public transportation options, available until early evening.
The hotel's breakfast service is consistently praised for its simplicity, quality, and reasonable pricing. Guests enjoy a cozy dining atmosphere, often complemented by good coffee and attentive service. While the breakfast menu is limited with reports of overly salty chilaquiles and strong coffee, the overall dining experience is satisfying.
Rooms at HB Express Hotel are noted for their high levels of cleanliness and comfort despite their small size. Many guests find the rooms cozy and suitably basic, although some report issues with temperature regulation and noise disturbances. The absence of air conditioning, small room footprint, and lack of elevators are points of concern for some visitors.
Cleanliness is a standout feature at the hotel, with guests applauding the pristine condition of both rooms and common areas. The diligent housekeeping staff ensures a pleasant stay, enhancing the welcoming environment.
The hotel staff is a highlight, frequently commended for their kindness, attentiveness, and excellent service. Their friendliness contributes significantly to the positive guest experience, creating a warm and inviting atmosphere.
While reliable Wi-Fi is a point of contention, with reports of slow and spotty connectivity, the parking facilities receive favorable feedback for their convenience and security, albeit with limited space.
Overall, HB Express Hotel offers an affordable, clean, and comfortable stay with excellent service, ideal for guests who prioritize location and hospitality over luxury amenities.
Categories
The hotel's breakfast service is consistently praised for its simplicity, quality, and reasonable pricing. Guests enjoy a cozy dining atmosphere, often complemented by good coffee and attentive service. While the breakfast menu is limited with reports of overly salty chilaquiles and strong coffee, the overall dining experience is satisfying.
Rooms at HB Express Hotel are noted for their high levels of cleanliness and comfort despite their small size. Many guests find the rooms cozy and suitably basic, although some report issues with temperature regulation and noise disturbances. The absence of air conditioning, small room footprint, and lack of elevators are points of concern for some visitors.
Cleanliness is a standout feature at the hotel, with guests applauding the pristine condition of both rooms and common areas. The diligent housekeeping staff ensures a pleasant stay, enhancing the welcoming environment.
The hotel staff is a highlight, frequently commended for their kindness, attentiveness, and excellent service. Their friendliness contributes significantly to the positive guest experience, creating a warm and inviting atmosphere.
While reliable Wi-Fi is a point of contention, with reports of slow and spotty connectivity, the parking facilities receive favorable feedback for their convenience and security, albeit with limited space.
Overall, HB Express Hotel offers an affordable, clean, and comfortable stay with excellent service, ideal for guests who prioritize location and hospitality over luxury amenities.
Business Hotel
While specific business amenities aren't detailed, its classification as an 'Express' hotel suggests a focus on efficiency and essential services appealing to business travelers.
Hotel with Parking
The hotel provides parking facilities. With its location in an industrial area, having reliable parking is essential for business travelers and others with vehicles.
3-Star Hotel
HB Express Hotel provides basic accommodations for travelers. It is suitable for short stays and offers essential amenities.
Family Friendly Hotel
Cheap Hotel
Guest Reviews
HB Express Hotel boasts an excellent location that consistently receives praise from its guests. Situated in a central yet quiet area, the hotel provides easy access to Tlaxcala and Chiautempan, making it an ideal base for exploring the region. Visitors appreciate the convenience of parking and public transportation options, though it's worth noting that public transit is only available until 9 PM. Many guests highlight the exceptional value for money at this hotel, accompanied by the friendly and attentive staff. The hotel's clean and comfortable setting further enhances the overall experience, making it a pleasant choice for those visiting the area.
HB Express Hotel offers a breakfast experience that receives consistent praise from guests for its quality and value. Breakfasts are noted to be simple but satisfying, with an excellent balance of taste and price. Many guests appreciate the excellent restaurant and cozy atmosphere of the café, highlighted by the good coffee served. Guests mention that the service provided at the café is very nice, adding positively to the overall experience. Although breakfast is not included with all stays, when purchased, it is deemed worthwhile for its reasonable cost. However, some guests encountered limitations, such as only having one breakfast option available or experiencing very salty chilaquiles and strong coffee. Despite these few drawbacks, the food quality is generally excellent and the dining environment of the restaurant is frequently lauded.
HB Express Hotel provides a mixed experience for guests seeking comfortable accommodations. On the positive side, many reviews highlight the exemplary cleanliness of the rooms. Guests frequently describe the spaces as cozy and comfortable, making them a pleasant retreat after a long day out, despite their compact size. The rooms are straightforward, yet their simplicity adds to their charm for those who value neatness over luxury.
Nonetheless, there are several areas where the accommodations could improve. Many guests express discomfort due to the lack of air conditioning or fans, which leads to hot and stuffy conditions, especially during warmer weather. The size of the rooms is consistently described as very small, which, although manageable for some visitors, might not suit those requiring more space or amenities. Moreover, the absence of elevators makes upper-floor access challenging, particularly for those with heavy luggage or mobility concerns.
Several guests also point out issues with noise, both from street traffic and a nearby bar, which can disrupt sleep. In addition, a few reviews mention a lack of sufficient towels, inadequate room lighting, and minor cleanliness issues that detract from the overall experience.
Overall, while HB Express Hotel offers a clean and cozy environment, potential guests should be prepared for minimal room sizes, noise disturbances, and limited amenities, making it more suited for those planning to spend most of their time exploring the area rather than staying indoors.
Guests at HB Express Hotel have varying opinions when it comes to the comfort of the beds. While some guests have found the beds to be very comfortable, with particular praise for their super comfortable nature, others have encountered issues that have led to less satisfactory nights. Some positive remarks center on beds being nice and comfortable, suggesting that many guests may find restful sleep at the hotel.
However, some visitors have experienced discomfort due to hard mattresses and stiff pillows, which may not suit everyone's preferences. A few guests reported specific issues such as mattresses that bend, being too bouncy and extra soft, or even feeling too watery, affecting the overall sleep quality. Additionally, isolated incidents involving bed bugs and poor mattress conditions were noted, highlighting areas for potential improvement in maintaining bed quality.
Overall, while the HB Express Hotel receives some approval for bed comfort, the mixed experiences suggest that the hotel might focus on elevating and standardizing their bedding options to provide consistently satisfying sleep experiences for all guests.
Upon visiting HB Express Hotel, guests consistently highlight the exceptional standards of cleanliness throughout the establishment. From the moment of entry, guests are welcomed by spotless staircases, and this attention to detail extends throughout the hotel's premises. Rooms and bathrooms are noted for their simplicity and impeccable cleanliness, with daily housekeeping ensuring fresh towels and a consistently pleasant environment. The staff's attentiveness complements the pristine setting, creating a warm and welcoming atmosphere. Guests appreciate not only the cleanliness but also the comfort of the rooms and beds, praising the friendly and attentive treatment provided by the entire hotel team. Conveniently located within the city, HB Express Hotel stands out both for its cleanliness and the excellent service provided by its kind and attentive staff.
At HB Express Hotel, guests frequently commend the exceptional service and hospitality offered by the hotel staff. Across various reviews, the staff's consistent attentiveness and kindness stand out, with many guests noting their friendly and helpful disposition. Visitors appreciate the excellent treatment they receive, emphasizing the warmth and empathy shown by the hotel's personnel, particularly in their roles as receptionists and service providers. The staff is described as quick and attentive, always ready with a smile, which creates a welcoming atmosphere for all guests. Despite some minor criticisms regarding booking costs, the general sentiment reflects satisfaction with the staff, making them a highlight of the hotel experience. The straightforward nature of the accommodations combined with the strong focus on guest service ensures a warm and hospitable stay at HB Express Hotel.
Travelers looking for reliable Wi-Fi during their stay might face challenges at HB Express Hotel. Multiple reviews highlight recurring issues with internet connectivity. Guests commonly express frustration with the slow and intermittent Wi-Fi, noting that the signal often fails to reach certain areas, particularly in rooms. Occasional total absence of Wi-Fi has also been reported, with some guests opting to use mobile data instead. Internet saturation at peak times further complicates connectivity, impacting those on business trips who rely heavily on consistent internet access. Additionally, television channels frequently experience signal problems, which may limit in-room entertainment options. While the hotel offers basic amenities, travelers who prioritize seamless internet for work or leisure should consider these challenges when planning their stay.
HB Express Hotel offers a noteworthy yet limited parking experience for its guests. Many travelers appreciate the convenience and security of having parking facilities available right onsite. Guests often feel assured by the safety of the parking area directly in front of the hotel, providing peace of mind for those staying overnight. Although the hotel offers secure parking, it is clear that the lot is small in size, which may lead to situations where guests are left to find alternative parking options outside of the hotel premises. The parking area is described as very suitable, but the limited space means that there are times when guests may need to park elsewhere, potentially on the street or in less secure areas nearby. Furthermore, due to the size constraints, accessing the parking might require staff assistance to open the door, adding an additional step for guests. While the facility itself is beneficial, guests should be aware of potential limitations regarding availability.
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Location
Breakfast
Rooms
Nonetheless, there are several areas where the accommodations could improve. Many guests express discomfort due to the lack of air conditioning or fans, which leads to hot and stuffy conditions, especially during warmer weather. The size of the rooms is consistently described as very small, which, although manageable for some visitors, might not suit those requiring more space or amenities. Moreover, the absence of elevators makes upper-floor access challenging, particularly for those with heavy luggage or mobility concerns.
Several guests also point out issues with noise, both from street traffic and a nearby bar, which can disrupt sleep. In addition, a few reviews mention a lack of sufficient towels, inadequate room lighting, and minor cleanliness issues that detract from the overall experience.
Overall, while HB Express Hotel offers a clean and cozy environment, potential guests should be prepared for minimal room sizes, noise disturbances, and limited amenities, making it more suited for those planning to spend most of their time exploring the area rather than staying indoors.
Beds
However, some visitors have experienced discomfort due to hard mattresses and stiff pillows, which may not suit everyone's preferences. A few guests reported specific issues such as mattresses that bend, being too bouncy and extra soft, or even feeling too watery, affecting the overall sleep quality. Additionally, isolated incidents involving bed bugs and poor mattress conditions were noted, highlighting areas for potential improvement in maintaining bed quality.
Overall, while the HB Express Hotel receives some approval for bed comfort, the mixed experiences suggest that the hotel might focus on elevating and standardizing their bedding options to provide consistently satisfying sleep experiences for all guests.
Cleanliness
Staff
Wi-Fi
Parking
No, HB Express Hotel doesn't have any pool.
No, a spa isn't available at HB Express Hotel.
No, HB Express Hotel doesn't allow dogs.
Yes, parking facilities are available at HB Express Hotel.
No, HB Express Hotel doesn't have a gym.
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