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Summary of reviewsTobermory Inn & Suites is well-regarded for its prime location, nestled in a picturesque spot close to the bay and marina, offering serene lakeside views and easy access to the heart of Tobermory and local attractions like Bruce Peninsula Park. The hotel strikes a balance between tranquility and convenience, appealing to visitors seeking a peaceful yet accessible base for their travels.
Guests generally find the rooms at Tobermory Inn & Suites to be comfortable, spacious and well-maintained with appreciated amenities such as fridges, microwaves and balconies with stunning lake views. Recently renovated upstairs rooms add to the accommodation's appeal, although some reviewers have reported inconsistencies in upkeep and room sizes. Despite minor issues like occasional stained sheets or noisy air conditioning units, the comfortable beds and clean linens contribute to an overall satisfactory stay.
Cleanliness receives mixed reviews with many guests praising the hotel for its tidy and well-kept environment. However, others have highlighted concerns such as unclean bathrooms, unpleasant odors and inadequate maintenance. This indicates a need for improvements in housekeeping to ensure a consistently clean stay for all guests.
The staff at Tobermory Inn & Suites, particularly the property manager Mr. Hassan, receive high praise for their friendliness and helpfulness. Guests note excellent customer service and great communication, although the lack of on-site staff and reception services can occasionally present challenges. Nonetheless, the team's attentiveness and commitment to cleanliness and order significantly enhance the visitor experience.
Parking at the hotel can be a mixed experience with some guests finding it convenient and others struggling with limited spaces during busy periods. Patience and attentiveness may be required to secure a spot.
The comfort of the beds also elicits mixed feedback. Many guests enjoy a good night's sleep on the comfortable beds, while others note issues like lumpy or stained mattresses and outdated bed frames. Ensuring consistent bedding quality and maintenance could improve guest satisfaction in this regard.
Overall, Tobermory Inn & Suites offers a decent experience, particularly valued for its prime location and friendly staff. While not meeting typical three-star standards and with room for improvement in cleanliness, maintenance and parking, it provides good value for money for budget-conscious travelers. Show more
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Hotel with Free Wi-Fi
Hotel with Parking
Small Hotel
Hotel with Tennis Courts
3-Star Hotel
Room Types
Guest Reviews
Location
Nestled in a prime spot, Tobermory Inn & Suites offers a location that's hard to beat with many guests highlighting its close proximity to the bay and marina, providing picturesque lakeside views. It’s a short, pleasant walk to the heart of Tobermory with everything in town easily accessible by foot. The hotel’s serene atmosphere away from the hustle and bustle yet within walking distance to the waterfront and downtown area is a noteworthy perk. Not far from Bruce Peninsula Park, it makes a great base for exploring local attractions. The combination of peaceful surroundings and convenience to key sites make it a favored choice for visitors seeking both tranquility and accessibility in their travel experiences.
Rooms
At Tobermory Inn & Suites, guests generally find the rooms clean and well-maintained with several noting their comfortable and spacious nature. Many appreciated the well-equipped amenities, including fridges, microwaves and balconies—some boasting spectacular lake views. Rooms upstairs have been recently renovated, adding to the appeal for some guests.
However, there are occasional inconsistencies in upkeep. A few reviewers mentioned outdated facilities, issues like broken showers and taps and noisy air conditioning units. There were mixed feelings about room sizes with some finding them good and others feeling cramped, especially for larger groups. Despite this, the comfortable beds, clean linens and overall functional space made for a satisfactory stay for most visitors.
Some minor inconveniences such as insufficient storage, stained sheets and occasional lapses in room service were noted, but these did not overshadow the generally positive experience. The balconies with lake views were a highlight, adding a serene touch to the stay. Room upgrades and friendly service added to the positive experience for some guests, making it a well-rounded choice for a comfortable stay in Tobermory.
Beds
Tobermory Inn & Suites has received mixed reviews when it comes to the comfort of their beds. Many guests found the beds to be comfortable, often citing that they contributed to a good night's sleep. Positive aspects include the beds being described as extremely comfortable, comfy and good, which was often complemented by the availability of air conditioning.
However, there have been several criticisms regarding the condition and quality of the bedding. Issues such as lumpy and stained mattresses, improper fitting sheets and dirty bed sheets were pointed out by some guests. Additionally, reports of outdated and scratched bed frames that were noisy and uncomfortable detracted from the experience for others.
In summary, while many guests experienced comfortable beds at Tobermory Inn & Suites, the hotel could improve consistency in their bedding quality and maintenance to ensure a universally positive experience.
Cleanliness
Tobermory Inn & Suites presents a mixed bag regarding cleanliness based on guest reviews. Many visitors commend the hotel for its clean, tidy and well-maintained rooms, often describing them as very clean and exactly as displayed in the pictures. Positive mentions frequently highlight the overall cleanliness with some guests specifically appreciating the neat and well-kept environment.
However, there are substantial negative comments that paint a less favorable picture. Numerous guests reported issues ranging from unclean bathrooms with mold and stains to unpleasant odors in rooms and hallways. Instances of unwashed sheets, dirty facilities and an overall lack of maintenance were highlighted. Specific complaints included broken fixtures, smelly carpets and unsatisfactory cleaning standards.
Therefore, while some visitors found their rooms to be clean and comfortable, others experienced significant cleanliness issues. This disparity suggests that while the hotel may offer a decent stay for some, improvements in housekeeping and maintenance are necessary to ensure a consistently clean environment for all guests.
Staff
Tobermory Inn & Suites receives varied feedback concerning its staff, but the overwhelming sentiment revolves around their friendliness and helpfulness. Visitors frequently highlight the accommodating nature of the staff, emphasizing excellent customer service and great communication. The property manager, Mr. Hassan, is notably mentioned for being approachable, super nice and always willing to assist with any issues. This high level of attentiveness and respect from the staff contributes significantly to the guests' experiences.
However, some reviews mention a lack of on-site staff with specific comments about the absence of reception services and the presence of minimal facilities. Despite these challenges, the efforts of individuals like Mr. Hassan stand out, as guests appreciate his consistent availability and commitment to maintaining cleanliness and order.
Overall, while the absence of on-site staff might present occasional inconveniences, the team at Tobermory Inn & Suites, particularly Mr. Hassan, remains a positive highlight in guests' stay, underscoring the importance of good customer service in enhancing the visitor experience.
Parking
Tobermory Inn & Suites offers parking amenities, though the experience may vary for guests. Visitors have noted that parking is available and there are designated spots, but the limited number of spaces can sometimes make it challenging to find a spot, especially during busier periods. Some guests found the parking situation tricky and were unsure of where to park, highlighting minimal spaces and limited availability as potential issues. While there are times when the parking lot is empty, the experience of finding a convenient parking spot isn't always straightforward. Overall, while parking is provided, it may require some patience and attentiveness.
3 Star
Tobermory Inn & Suites, while not a five star establishment and falling short of typical three star facilities, offers a decent experience for its price. Guests noted that though the rooms might be basic and have a musky smell, the property is expected to improve post-renovation. Overall, visitors found it to be good value for the money, making it a reasonable choice for budget-conscious travelers.
No, Tobermory Inn & Suites doesn't have any pool.
No, a spa isn't available at Tobermory Inn & Suites.
No, Tobermory Inn & Suites doesn't allow dogs.
Yes, parking facilities are available at Tobermory Inn & Suites.