Western Isles Hotel
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Summary of reviewsThe Western Isles Hotel, located atop a hill overlooking the stunning Tobermory Bay, is celebrated for its breathtaking scenery and historical charm. This prime location grants guests easy access to the local town's amenities, including restaurants, bars and the ferry port, all within a short walk. Guests repeatedly highlight the magnificent harbor views available from the dining room, terrace and many guest rooms, offering an ideal retreat for those seeking tranquility amidst Tobermory's charm.
The hotel’s breakfast experience is exceptional with a wide variety of generous options catering to diverse tastes and dietary requirements, all served in a dining room with unmatched bay views. Dinner is equally commendable, praised for its high quality, delicious food and superb service, despite being slightly on the pricier side. Guests appreciate the carefully prepared meals and the restaurant's enchanting ambiance, enhanced by picturesque views.
Accommodations at the Western Isles Hotel are spacious and comfortable, often featuring spectacular harbor views. Guests enjoy the large, well-appointed rooms with luxurious amenities like expansive baths and cozy sitting areas. However, some rooms and furnishings appear slightly dated and occasional issues with heating, water pressure and noise were noted. Despite these minor drawbacks, the overall sentiment remains positive with many guests eager to return for the charming ambiance and exceptional vistas.
Cleanliness at the hotel receives mixed reviews. While many guests praise the housekeeping staff for maintaining spotless rooms and common areas, others have noted inconsistencies, particularly in older, less updated sections of the hotel. Despite this, the combination of cleanliness with the hotel's historic charm is often appreciated.
The staff at Western Isles Hotel consistently earn rave reviews for their friendliness and helpfulness, significantly enhancing the guest experience. Names like Adam, Alastair, Chris and Maria frequently receive individual commendations for their outstanding service. Though occasional criticisms about less enthusiastic interactions were mentioned, these instances are rare and do not diminish the overall positive impression.
The hotel’s WiFi service is generally satisfactory with many guests finding the connection strong and reliable. While some experienced weaker signals and occasional issues, the majority view the free WiFi as a beneficial amenity. Parking at the hotel is manageable, though the small car park can be tight. Overflow parking is available nearby, resolving some congestion issues.
Families find the Western Isles Hotel to be a welcoming and cozy destination with amenities geared towards children, such as board games and a comfortable lounge area. Despite a few mentions of slightly dated rooms, the overall impression is positive, making it a suitable choice for family getaways. Beds are repeatedly praised for their comfort, ensuring a restful sleep that enhances the overall stay.
As a three-star accommodation, the Western Isles Hotel offers fair rates and value-for-money in a picturesque setting. The beautiful architecture, historical charm and scenic surroundings enhance the cozy and homely atmosphere. While some guests feel the property could benefit from a refresh, the combination of old-world charm and simple, delightful amenities makes for a pleasant and memorable stay.
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The hotel’s breakfast experience is exceptional with a wide variety of generous options catering to diverse tastes and dietary requirements, all served in a dining room with unmatched bay views. Dinner is equally commendable, praised for its high quality, delicious food and superb service, despite being slightly on the pricier side. Guests appreciate the carefully prepared meals and the restaurant's enchanting ambiance, enhanced by picturesque views.
Accommodations at the Western Isles Hotel are spacious and comfortable, often featuring spectacular harbor views. Guests enjoy the large, well-appointed rooms with luxurious amenities like expansive baths and cozy sitting areas. However, some rooms and furnishings appear slightly dated and occasional issues with heating, water pressure and noise were noted. Despite these minor drawbacks, the overall sentiment remains positive with many guests eager to return for the charming ambiance and exceptional vistas.
Cleanliness at the hotel receives mixed reviews. While many guests praise the housekeeping staff for maintaining spotless rooms and common areas, others have noted inconsistencies, particularly in older, less updated sections of the hotel. Despite this, the combination of cleanliness with the hotel's historic charm is often appreciated.
The staff at Western Isles Hotel consistently earn rave reviews for their friendliness and helpfulness, significantly enhancing the guest experience. Names like Adam, Alastair, Chris and Maria frequently receive individual commendations for their outstanding service. Though occasional criticisms about less enthusiastic interactions were mentioned, these instances are rare and do not diminish the overall positive impression.
The hotel’s WiFi service is generally satisfactory with many guests finding the connection strong and reliable. While some experienced weaker signals and occasional issues, the majority view the free WiFi as a beneficial amenity. Parking at the hotel is manageable, though the small car park can be tight. Overflow parking is available nearby, resolving some congestion issues.
Families find the Western Isles Hotel to be a welcoming and cozy destination with amenities geared towards children, such as board games and a comfortable lounge area. Despite a few mentions of slightly dated rooms, the overall impression is positive, making it a suitable choice for family getaways. Beds are repeatedly praised for their comfort, ensuring a restful sleep that enhances the overall stay.
As a three-star accommodation, the Western Isles Hotel offers fair rates and value-for-money in a picturesque setting. The beautiful architecture, historical charm and scenic surroundings enhance the cozy and homely atmosphere. While some guests feel the property could benefit from a refresh, the combination of old-world charm and simple, delightful amenities makes for a pleasant and memorable stay.
Hotel near Golf Courses
Located in Tobermory on the Isle of Mull, providing close proximity to the scenic Tobermory Golf Club.
Hotel with Parking
The Western Isles Hotel provides free private parking on site for its guests. This offers a convenient and accessible parking solution directly at the hotel.
EV charging stations
Hotel with EV Charging Stations
This hotel provides 2 electric vehicle charging points in its car park for guests, which are 22kW three-phase chargers.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled atop a hill overlooking the picturesque Tobermory Bay, the Western Isles Hotel offers a location that many guests describe as simply breathtaking. The views of the harbor, sea and the quaint town below can be enjoyed from various vantage points within the hotel, including the dining room, terrace and many guest rooms. This prime location not only provides stunning scenery but also easy access to the local town amenities with restaurants, bars and the ferry port just a short walk away.
The hotel's historical charm, combined with modern amenities, creates a comfortable stay that is often praised by visitors. The classic building with its grand setting and exceptional views, makes for a memorable experience. Guests frequently highlight the convenience of the hotel's central yet elevated position, allowing for leisurely walks down to the town and breathtaking panoramas upon return.
Whether dining with a backdrop of the harbor or relaxing in one's room, the magnificent views are an undeniable highlight. The proximity to Tobermory's attractions and the natural beauty surrounding the area makes the Western Isles Hotel a favored choice for many. From the terrace to the conservatory, the picturesque setting of this hotel remains unparalleled, offering an ideal retreat for those seeking both tranquility and the charm of Tobermory.
Nestled in a location with unparalleled views of Tobermory bay, the Western Isles Hotel offers an impressive breakfast experience that resonates well with guests. The dining room, often cited as the star feature, provides stunning vistas as patrons enjoy a meal to start their day.
Guests repeatedly mention the wide variety and generous portions of the breakfast options available. The buffet, which includes an extensive range of Scottish, English and continental breakfast items, ensures that there is something for everyone. From hot porridge to custom omelets, fresh fruit salads to hearty full Scottish breakfasts, the selection is both comprehensive and superbly presented.
Reviewers often describe the breakfast as delicious, exceptional and outstanding. Many have noted that the food quality is consistently high with numerous hot and cold options that cater to diverse tastes and dietary requirements, including fantastic vegan choices. The consistency in food quality has also been a recurrent theme with many guests praising the consistently excellent offerings.
However, a few guests pointed out occasional issues such as lukewarm food and sometimes haphazard service. Despite these minor setbacks, the overall consensus highlights the hotel's breakfast as a noteworthy and memorable part of the stay. The friendly and accommodating staff further enhance the dining experience.
For those seeking a delightful breakfast with a magnificent view, the Western Isles Hotel stands out as a top choice, making it a perfect start to exploring the beauty of Tobermory.
Visitors to the Western Isles Hotel generally praise the dinner experience for its high quality and delicious food. The evening meals are frequently described as excellent, well-prepared and superb. While the food is often noted as being on the pricier side, many guests felt it was justified given the overall quality and the stunning views from the restaurant. Some highlights include specific mentions of fantastic evening meals, outstanding dishes and great service from the restaurant staff.
However, there are a few criticisms with some guests finding the vegetarian options lacking and others feeling the meals were overpriced or average at best. A couple of reviews mentioned long wait times for drinks and starters, suggesting some inconsistencies in service delivery.
Despite these occasional drawbacks, the variety of dinner entrées and the special care taken with food presentation create an enjoyable dining experience. The restaurant's ambiance, enhanced by its lovely setting and picturesque views, further enriches the overall dining experience at the Western Isles Hotel.
The Western Isles Hotel offers a blend of spacious, comfortable accommodations and stunning views, particularly of the harbor. Guests appreciate the large, well-appointed rooms that frequently feature spectacular vistas and tasteful renovations, contributing to an overall sense of charm and coziness. The comfortable beds and clean rooms often receive high praise, making for a restful stay.
Many reviews highlight the beauty of the rooms, noting the appealing decor and the ease of relaxing in such pleasant surroundings. Specific mentions of luxurious amenities such as large baths and cozy sitting areas enhance the guest experience. Some rooms even boast balconies and terraces, providing additional vantage points for soaking in the picturesque landscape.
However, it's worth noting a few critiques. Some rooms appear a bit dated with worn furniture and fixtures that could benefit from updating. In some instances, bathrooms are deemed small or not up to modern standards. Issues such as inconsistent heating, low water pressure and occasional noise due to thin walls were mentioned, pointing to areas for improvement.
Despite these minor drawbacks, the overarching sentiment is positive with the hotel's prime location, friendly staff and delightful dining areas earning it high marks. The combination of spacious rooms and exceptional views creates a memorable setting that many guests find themselves eager to return to.
Western Isles Hotel consistently receives praise for its beds, highlighting their comfort as a standout feature. Guests frequently describe the beds as comfortable, super comfy and even extremely comfortable. Many reviews make special note of having a fantastic night's sleep, often attributing it to the high quality of the mattresses and the large, spacious beds provided.
Several visitors remarked on the softness of the beds with some even saying the bed felt like a massive hug or a dream to sleep in. The accompanying pillows and linens also added to the overall comfort, ensuring a restful experience. The hotel’s larger beds, often made from two singles combined, were particularly noted for their comfort and space.
However, a few reviews suggested room for improvement, mentioning beds that were too soft, sagged in the middle or were squeaky. Despite these minor issues, most guests left with the impression that the beds were one of the hotel's best features, promising a good night's sleep.
Overall, the consistent theme is that Western Isles Hotel offers a comfortable and restful sleep experience, contributing significantly to a positive stay.
The Western Isles Hotel receives mixed reviews when it comes to cleanliness. Many guests praised the hotel for its clean and well-maintained rooms, noting that housekeeping staff were excellent and attentive. Phrases like "spotlessly clean," "newly decorated and spotless," and "clean and well-laundered" frequently appear in positive feedback. The common areas of the hotel, including the bathrooms, were generally described as very clean and hygienic. Some guests highlighted the comfort and charm of the hotel, appreciating the combination of cleanliness with historic ambiance.
However, not all reviews were favorable. There were mentions of rooms and bathrooms that could have been cleaner with specific criticisms about dirty carpets, stained and outdated furnishings and occasional lapses in thorough cleaning. In some cases, guests noted that their rooms were not ready upon arrival or had not been cleaned to their satisfaction. Although some areas were well-maintained, others appeared tired and in need of an update, including issues like dusty surfaces and peeling wallpaper.
Overall, while many guests were satisfied with the cleanliness and upkeep of their accommodations, there were significant inconsistencies that some found disappointing.
The Western Isles Hotel in Tobermory has consistently received praise for its exceptional staff. Guests have often highlighted the friendliness and helpfulness of the staff, describing them as welcoming, kind and accommodating. The reception and restaurant teams, in particular, have been noted for their cheerful and attentive service. Names like Adam, Alastair, Chris and Maria have come up frequently in commendations for their outstanding contributions. Moreover, the staff's professionalism and efficiency during interactions have left a positive impression on many visitors.
While the majority of reviews celebrate the warm and supportive nature of the hotel personnel, some feedback indicates occasional inconsistencies. A few guests felt that certain staff members lacked enthusiasm or were unwelcoming, particularly at reception during check-in and check-out times. However, such instances seem to be the exception rather than the rule.
Overall, the team at Western Isles Hotel is lauded for creating a pleasant and friendly atmosphere, significantly enhancing the guest experience. Their dedication to service and courteous behavior ensures that visitors feel valued and well-cared for during their stay.
Guests have offered varied feedback on the WiFi service at the Western Isles Hotel. Many of the reviews highlight positive experiences, noting that the WiFi connection was good, strong and that there were no issues throughout the hotel. Some guests mention having high speed and stable internet with connectivity being particularly strong in the rooms and in a comfortable lounge area. The hotel also offers free WiFi, which several guests appreciated. However, there were a few mentions of weaker signals, occasional sign-ins required and some guests experienced slow or spotty connections. Overall, while the WiFi performance may vary, many guests found it satisfactory for their needs.
The Western Isles Hotel offers parking options that garner mixed reviews. While some guests found parking easily and appreciated the convenience of having parking spaces available right in front of the hotel, others noted that the car park tends to be small and can be tight. The limited number of spaces can make parking challenging, particularly during busier times. Despite these limitations, there is additional overflow parking available up the road, which alleviates some of the congestion.
For electric vehicle users, however, it's worth mentioning there were instances where the promised charging options were not available at check-in. The parking situation, while sometimes tricky, generally managed to work out with guests finding their spots. The overall sentiment about the parking leans towards mixed, but with proper planning and a bit of patience, it is manageable.
The Western Isles Hotel is described as a cozy and family-friendly destination, ideal for those traveling with children. Guests have highlighted the availability of board games and a wonderful lounge area, making it a comfortable spot for families to relax and enjoy their time together. The staff is noted for their friendliness, contributing to a welcoming atmosphere for both kids and adults. With amenities specifically geared towards children and an overall good family environment, the hotel appeals to families looking for a peaceful getaway. Despite a few mentions of slightly dated rooms and the expense associated with a family vacation, the overall impression is positive, emphasizing its suitability for families.
The Western Isles Hotel exudes historical charm and character, making it a charming and cozy retreat. This three-star rated establishment provides fair rates and value-for-money accommodation that meets and occasionally exceeds, typical three-star expectations. While the hotel may feel a bit worn and outdated to some, it maintains a well-preserved allure, highlighted by picturesque views from each room and quiet private areas perfect for relaxation.
Guests consistently praise the stunning surroundings and beautiful architecture of this historical property. The atmosphere is homely and cozy, ideal for budget-conscious travelers looking for basic yet charming amenities. The overall cleanliness and professionalism of the staff are in line with standard three-star services, delivering heart-warming and friendly service.
The location of the hotel is beautifully picturesque, enhancing the overall experience. Breakfast is notably good, adding to the pleasant stay. However, despite its various positives, some guests feel that the prices are a bit steep for the three-star rating and the property could benefit from a refresh.
For a three-star accommodation, the Western Isles Hotel offers an economical yet comfortable stay, perfect for those who appreciate old-world charm and simple, delightful amenities in a beautiful setting.
The Western Isles Hotel offers a charming stay with some accessibility considerations. Guests appreciated the assistance provided by the hotel crew, particularly with heavy luggage, which made navigating the hotel's layout easier. Some rooms and areas are noted to be wheelchair accessible, which is a positive aspect for those needing such accommodations. However, the hotel lacks an elevator, making upper floors challenging to access for those with mobility issues. The layout of the dining room could have been more comfortable and the steep hill leading to the hotel poses additional difficulty for guests with disabilities. Despite these challenges, the hotel's staff efforts to assist and the presence of accessible rooms contribute positively to the overall experience.
The Western Isles Hotel stands out as a haven for pet lovers, offering incredibly pet-friendly facilities and a genuinely welcoming atmosphere for dogs. Pets are not only allowed but are warmly received in various areas of the hotel, including the dining room and lounge, making it easy for guests to enjoy their meals and relax without having to leave their furry friends behind.
The hotel's dog policy is notably relaxed, evident by the presence of a friendly dog at the reception, which adds a unique charm to the ambience. Guests have frequently highlighted the comfort and enjoyment of their stay, noting that their dogs were made to feel more than welcome. Many reviewers emphasized the hotel's superb dog-friendly amenities and even suggested it as the best option for those seeking a dog-friendly break.
The staff at the Western Isles Hotel enhance the experience with their friendly demeanor and love for pets, ensuring both guests and their pets feel cherished. The hotel's location, combined with its top-notch pet-friendly services, makes it an ideal destination for a comfortable and enjoyable stay with pets.
Location Show Map
Location
The hotel's historical charm, combined with modern amenities, creates a comfortable stay that is often praised by visitors. The classic building with its grand setting and exceptional views, makes for a memorable experience. Guests frequently highlight the convenience of the hotel's central yet elevated position, allowing for leisurely walks down to the town and breathtaking panoramas upon return.
Whether dining with a backdrop of the harbor or relaxing in one's room, the magnificent views are an undeniable highlight. The proximity to Tobermory's attractions and the natural beauty surrounding the area makes the Western Isles Hotel a favored choice for many. From the terrace to the conservatory, the picturesque setting of this hotel remains unparalleled, offering an ideal retreat for those seeking both tranquility and the charm of Tobermory.
Breakfast
Guests repeatedly mention the wide variety and generous portions of the breakfast options available. The buffet, which includes an extensive range of Scottish, English and continental breakfast items, ensures that there is something for everyone. From hot porridge to custom omelets, fresh fruit salads to hearty full Scottish breakfasts, the selection is both comprehensive and superbly presented.
Reviewers often describe the breakfast as delicious, exceptional and outstanding. Many have noted that the food quality is consistently high with numerous hot and cold options that cater to diverse tastes and dietary requirements, including fantastic vegan choices. The consistency in food quality has also been a recurrent theme with many guests praising the consistently excellent offerings.
However, a few guests pointed out occasional issues such as lukewarm food and sometimes haphazard service. Despite these minor setbacks, the overall consensus highlights the hotel's breakfast as a noteworthy and memorable part of the stay. The friendly and accommodating staff further enhance the dining experience.
For those seeking a delightful breakfast with a magnificent view, the Western Isles Hotel stands out as a top choice, making it a perfect start to exploring the beauty of Tobermory.
Dinner
However, there are a few criticisms with some guests finding the vegetarian options lacking and others feeling the meals were overpriced or average at best. A couple of reviews mentioned long wait times for drinks and starters, suggesting some inconsistencies in service delivery.
Despite these occasional drawbacks, the variety of dinner entrées and the special care taken with food presentation create an enjoyable dining experience. The restaurant's ambiance, enhanced by its lovely setting and picturesque views, further enriches the overall dining experience at the Western Isles Hotel.
Rooms
Many reviews highlight the beauty of the rooms, noting the appealing decor and the ease of relaxing in such pleasant surroundings. Specific mentions of luxurious amenities such as large baths and cozy sitting areas enhance the guest experience. Some rooms even boast balconies and terraces, providing additional vantage points for soaking in the picturesque landscape.
However, it's worth noting a few critiques. Some rooms appear a bit dated with worn furniture and fixtures that could benefit from updating. In some instances, bathrooms are deemed small or not up to modern standards. Issues such as inconsistent heating, low water pressure and occasional noise due to thin walls were mentioned, pointing to areas for improvement.
Despite these minor drawbacks, the overarching sentiment is positive with the hotel's prime location, friendly staff and delightful dining areas earning it high marks. The combination of spacious rooms and exceptional views creates a memorable setting that many guests find themselves eager to return to.
Beds
Several visitors remarked on the softness of the beds with some even saying the bed felt like a massive hug or a dream to sleep in. The accompanying pillows and linens also added to the overall comfort, ensuring a restful experience. The hotel’s larger beds, often made from two singles combined, were particularly noted for their comfort and space.
However, a few reviews suggested room for improvement, mentioning beds that were too soft, sagged in the middle or were squeaky. Despite these minor issues, most guests left with the impression that the beds were one of the hotel's best features, promising a good night's sleep.
Overall, the consistent theme is that Western Isles Hotel offers a comfortable and restful sleep experience, contributing significantly to a positive stay.
Cleanliness
However, not all reviews were favorable. There were mentions of rooms and bathrooms that could have been cleaner with specific criticisms about dirty carpets, stained and outdated furnishings and occasional lapses in thorough cleaning. In some cases, guests noted that their rooms were not ready upon arrival or had not been cleaned to their satisfaction. Although some areas were well-maintained, others appeared tired and in need of an update, including issues like dusty surfaces and peeling wallpaper.
Overall, while many guests were satisfied with the cleanliness and upkeep of their accommodations, there were significant inconsistencies that some found disappointing.
Staff
While the majority of reviews celebrate the warm and supportive nature of the hotel personnel, some feedback indicates occasional inconsistencies. A few guests felt that certain staff members lacked enthusiasm or were unwelcoming, particularly at reception during check-in and check-out times. However, such instances seem to be the exception rather than the rule.
Overall, the team at Western Isles Hotel is lauded for creating a pleasant and friendly atmosphere, significantly enhancing the guest experience. Their dedication to service and courteous behavior ensures that visitors feel valued and well-cared for during their stay.
Wi-Fi
Parking
For electric vehicle users, however, it's worth mentioning there were instances where the promised charging options were not available at check-in. The parking situation, while sometimes tricky, generally managed to work out with guests finding their spots. The overall sentiment about the parking leans towards mixed, but with proper planning and a bit of patience, it is manageable.
Family
3 Star
Guests consistently praise the stunning surroundings and beautiful architecture of this historical property. The atmosphere is homely and cozy, ideal for budget-conscious travelers looking for basic yet charming amenities. The overall cleanliness and professionalism of the staff are in line with standard three-star services, delivering heart-warming and friendly service.
The location of the hotel is beautifully picturesque, enhancing the overall experience. Breakfast is notably good, adding to the pleasant stay. However, despite its various positives, some guests feel that the prices are a bit steep for the three-star rating and the property could benefit from a refresh.
For a three-star accommodation, the Western Isles Hotel offers an economical yet comfortable stay, perfect for those who appreciate old-world charm and simple, delightful amenities in a beautiful setting.
Accessible
Dog Friendly
The hotel's dog policy is notably relaxed, evident by the presence of a friendly dog at the reception, which adds a unique charm to the ambience. Guests have frequently highlighted the comfort and enjoyment of their stay, noting that their dogs were made to feel more than welcome. Many reviewers emphasized the hotel's superb dog-friendly amenities and even suggested it as the best option for those seeking a dog-friendly break.
The staff at the Western Isles Hotel enhance the experience with their friendly demeanor and love for pets, ensuring both guests and their pets feel cherished. The hotel's location, combined with its top-notch pet-friendly services, makes it an ideal destination for a comfortable and enjoyable stay with pets.
No, Western Isles Hotel doesn't have any pool.
No, a spa isn't available at Western Isles Hotel.
Yes, Western Isles Hotel welcomes dogs.
Yes, parking facilities are available at Western Isles Hotel.
No, Western Isles Hotel doesn't have a gym.
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