Colmar Tropicale, nestled in the picturesque hills of Malaysia, offers a unique escape reminiscent of a quaint French village. The hotel is surrounded by breathtaking scenery and lush greenery, providing stunning mountain views and a refreshing climate. The peaceful and serene atmosphere makes it a perfect getaway for couples and families seeking a romantic or memorable vacation. Guests appreciate the spacious and comfortable accommodations, complemented by friendly and attentive staff, ensuring value for money and a memorable stay.
The breakfast experience at Colmar Tropicale garners mixed feedback. Many guests appreciate the wide variety of options and the accommodating staff, but there are calls for improvement in areas such as pastry selection and food quality. Dinner options also receive mixed reviews, with requests for more variety and improved quality noted by some guests. Despite this, the dining experience is often enhanced by the scenic surroundings.
The rooms are notably spacious and comfortable, and while some guests mention the need for updates in furnishings, they generally appreciate the cleanliness and room ambiance. Though cleanliness is highlighted regarding individual rooms, communal areas and amenities like the pool need more attention. The pool, while beautifully set within nature, suffers from maintenance lapses which detract from its potential charm.
The staff is consistently praised for their friendliness, efficiency, and attentiveness, contributing positively to the overall guest experience. The commendable WiFi performance meets modern needs despite a few connectivity issues in certain areas. Parking facilities are also favorably reviewed for their spaciousness and accessibility, though some guests note unpleasant smells and poor road conditions leading to the resort.
For families, Colmar Tropicale provides an inviting destination with its spacious accommodations and kid-friendly atmosphere. While more activities for children could enhance the experience further, the hotel earns high praise for its setting, making it ideal for family retreats.
Overall, Colmar Tropicale promises a worthwhile stay with its charming ambiance, spacious accommodations, and commendable service, offering a peaceful escape from city life. Despite some areas requiring improvement, particularly in cleanliness and dining options, the hotel continuously receives positive feedback on its facilities, staff, and unique setting, underscoring its appeal as a relaxing getaway.
Amid tropical rainforests in the Berjaya Hills, the hotel is 5 minutes' walk from Berjaya Hills Resort French amusement park.
Summary of reviews
The Chateau Spa & Wellness Resort is a luxurious five-star resort that guarantees an unforgettable and magnificent stay experience. The location is nestled in the lush tropical forest, offering a serene and tranquil ambiance perfect for a short weekend getaway. The surroundings are beautiful and peaceful with stunning views of the mountains and lovely scenery. The hotel and staff are excellent, offering a good and peaceful place for retreat. The spa and wellness facilities are exceptional with guests praising the massages, treatments and expertise of the therapists. The rooms are comfortable and spacious, some with breathtaking views of the forest and mountains. Guests rave about the cleanliness and friendly staff. Although some guests were dissatisfied with the breakfast and dinner, others enjoyed the scrumptious choices and good buffet spread. Despite being a high-end resort, it is a great place for families who are looking for a quiet and peaceful time together with spacious and comfortable rooms accommodating big families. The Chateau Spa & Wellness Resort is a beautiful and luxurious resort that offers an exclusive feeling and promises to pamper and rejuvenate guests.
Resorts World Awana, nestled in the scenic Genting Highlands, offers guests a tranquil retreat with lush hillside surroundings and spectacular views. Its strategic location provides easy access to Genting Premium Outlets, Awana Skyway and Awana Bus Terminal, ensuring convenient transportation and shopping possibilities. Shuttles connect guests to key spots, adding to the ease of movement.
The resort's family-friendly environment, cleanliness and comprehensive facilities, including a pool and golf course, make it an attractive option for families. Guests appreciate the serene ambiance away from the busier highlands while also enjoying proximity to local food stalls and greenery. This blend of convenience, comfort and tranquility creates a favorable location for a peaceful getaway.
While breakfast offerings receive mixed reviews, many praise the delicious pastries and wide range of beverages. Suggestions for improvement focus on expanding the variety to cater to diverse tastes. Dinner options, however, garner substantial praise for their quality with standout dishes like Burgers, Gulai Kawah Tulang and good coffee and sandwiches. Lunch and dinner at the on-site restaurants generally deliver excellent service and tasty meals despite occasional issues with food variety and temperature.
Rooms at the resort vary from newly renovated to older types, but the consensus highlights clean, spacious and comfortable accommodations with beautiful natural views. Modern features like large bathrooms, cozy beds and even Netflix enhance the experience, although some guests note minor cleaning inconsistencies. Overall, the spacious, well-appointed rooms provide great value for money.
Cleanliness across the resort is generally appreciated, though some areas require more consistent housekeeping standards to improve guest satisfaction. Nonetheless, the resort maintains a good level of tidiness and hygiene overall.
The staff at Resorts World Awana significantly elevate the guest experience with their friendliness, helpfulness and accommodation. Positive interactions with the staff, from receptionists to shuttle drivers, are frequently highlighted, reinforcing the resort's welcoming atmosphere. Despite minor critiques, the majority finds the staff contribute positively to the enjoyable stay.
The fitness room and pool facilities also enhance the guest experience with the gym being well-equipped and the pools well-maintained. The heated pool is particularly appreciated, although it is only heated on weekends and public holidays.
While the free Wi-Fi receives criticism for being slow and unreliable, which could be a drawback for those needing a stable internet connection, it does not overshadow the hotel's main selling points—comfort, scenery and excellent service. Parking, considered expensive and somewhat inconvenient, could benefit from better signage and accessibility improvements.
Although currently not fully operational, the resort's golf facilities add another layer of appeal for guests, showcasing future potential. The commendable bed comfort ensures a restful night's sleep, rounding out the positive aspects of a stay at Resorts World Awana.
Overall, Resorts World Awana offers a serene and scenic retreat with excellent service, comfortable accommodations and various facilities, making it a desirable choice for families seeking relaxation and convenience in Genting Highlands.
Genting View Resort stands out as a serene retreat nestled amidst the natural beauty of Genting Highlands, offering guests a peaceful escape from bustling city life. The resort's advantageous location, although slightly removed from major attractions, ensures easy access to nearby shops and restaurants, enhancing the overall appeal for visitors seeking both comfort and accessibility.
Guests enjoy the clean and spacious rooms, which provide a cozy and relaxing atmosphere, ideal for families. The accommodations come equipped with modern amenities such as large TVs, some with internet connectivity, contributing to the overall satisfaction of guests. The resort maintains a high standard of cleanliness, providing well-kept rooms that are frequently praised for their pleasant ambiance. The occasional minor concerns regarding maintenance do not overshadow the generally positive impression of cleanliness.
The friendly and attentive staff at Genting View Resort significantly enhance the guest experience, earning high praise for their exceptional service. Team members, including those at reception, housekeeping, and the café, are recognized for their professionalism and willingness to accommodate guest needs, often going above and beyond. The staff's warm interactions and thoughtful gestures, such as room upgrades, resonate well with visitors.
The resort offers two inviting pools set in a tranquil environment, complementing the surrounding jungle and adding to the family-friendly appeal. Families particularly appreciate the resort, finding it well-suited for both adults and children. The spacious family rooms, coupled with the welcoming atmosphere fostered by friendly staff, make Genting View Resort an ideal choice for family vacations.
While the breakfast receives mixed reviews regarding variety and service, some guests find satisfaction in the simple ala carte offerings, especially the taste of the nasi lemak. Despite some areas for improvement, the overall experience at Genting View Resort is dominated by positive feedback, reflecting its commitment to providing a comfortable and enjoyable stay.
Geo38 Premium Suites Genting Highlands by BYON enjoys widespread praise for its strategic and convenient location. Surrounded by numerous restaurants, convenience stores and essential amenities, it provides easy access to the Genting Premium Outlet (GPO) and Gohtong Jaya, enriching the overall visitor experience. The lively ambiance with late-night shops and eateries, coupled with scenic views from higher floors, make it a desirable stay for families and groups.
The rooms are spacious, comfortable and clean, often admired for their modern interiors and essential amenities such as kitchen facilities, washing machines and cozy beds. The scenic views from high-floor apartments and the presence of large windows and balconies further enhance the stay, making the suites suitable for both short-term and extended visits. Despite some noting occasional lapses in cleanliness and initial difficulties in locating the check-in reception, the general feedback remains positive with a focus on comfort and value for money.
Cleanliness feedback varies; while many guests find the accommodations clean and well-maintained, others have reported issues like unpleasant odors, dust, insect infestations and inadequately cleaned linens and floors. These instances point to a need for improved consistency in housekeeping standards.
The staff at Geo38 Premium Suites receive mixed reviews. Most guests commend the staff for their friendly and professional behavior, particularly at the check-in counters and front desk with specific praise for individuals like Abdullah. However, problems with slow or unresponsive service, occasional unprofessional behavior and confusion during the check-in process hint at areas needing improvement.
WiFi services at the property generate mixed reactions. Many guests praise the strong and reliable connection, while others experience slow speeds and connection issues, frustrated by the lack of provided passwords. Those who achieve a stable connection find it satisfactory for their needs.
The property’s outdoor and heated pools are highlights, receiving praise for size, cleanliness and the comfortable swimming experience they offer. They are particularly enjoyed by families with children. However, guests advise caution regarding the bathroom heaters, which can become very hot unexpectedly.
Parking experiences are mixed. While many appreciate the convenience and proximity of parking spaces to the rooms, the confusing layout, lack of clear signage and narrow parking routes create challenges. Issues with parking access cards and navigating the garage also detract from the overall experience.
The beds at Geo38 Premium Suites are frequently praised for their comfort and quality, enhancing the restful experience. Nonetheless, some guests report issues with bedding cleanliness such as hard or smelly pillows and stained sheets.
Finally, the property is lauded for its suitability as a romantic destination. The spacious apartments with captivating views, especially from the top floors, create a serene and romantic atmosphere ideal for honeymooners and couples.
Overall, Geo38 Premium Suites Genting Highlands by BYON offers a favorable experience with its strategic location, comfortable accommodations and attractive amenities, though minor improvements in cleanliness, staff responsiveness and parking navigation could further enhance guest satisfaction.