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Summary of reviewsThe Sercotel Toledo Renacimiento is widely praised for several key features that enhance the guest experience. Its location is one of the most highlighted aspects, offering a perfect balance between tranquility and accessibility. Situated just outside the historic center of Toledo, it is a leisurely 10-15 minute walk to the heart of the old town, including the notable Puerta de Bisagra and the bullring. The hotel benefits from convenient public transportation options and plentiful parking facilities, both free and paid, which are especially valuable given the challenging parking conditions within the walled city.
Breakfast at the hotel is another standout feature. Guests commend the extensive selection, quality and variety of the offerings. The breakfast buffet includes a range of hot and cold options, fresh products and local specialties such as tortilla, all accompanied by friendly and accommodating staff. Although some guests find the breakfast a bit pricey, many believe it offers good value for money given its comprehensive nature.
While the hotel does not have a dedicated restaurant, the room service is appreciated for its quality and friendliness, even if the menu is somewhat limited and inclined towards fast food. There are alternatives in the vicinity, including a tapas bar and cafeteria, which are convenient options for lunch and dinner. However, the absence of on-site dining on Saturdays is noted as a drawback.
The rooms at Sercotel Toledo Renacimiento receive abundant positive reviews for their spaciousness, cleanliness and comfort. Guests frequently mention the large and comfortable beds, well-equipped bathrooms and features like balconies and sitting areas in some rooms. Although the decor and furnishings could use some updating, the overall room experience is highly satisfying.
Cleanliness is a hallmark of the hotel with guests consistently praising the spotless condition of both private and public areas. The attention to hygiene contributes significantly to the hotel’s comfortable and relaxing environment.
The staff at Sercotel Toledo Renacimiento are frequently singled out for their excellent hospitality. Guests describe the staff as attentive, friendly and professional, particularly commending the reception team for their exceptional service and helpfulness. This positive engagement extends to the cleaning and breakfast teams, reinforcing an overall pleasant stay.
The hotel provides free Wi-Fi, which generally works well and allows for multiple connections, though there are occasional reports of slow or spotty service. For those traveling by car, the variety of parking options, both secure and free, adds to the convenience and positively impacts the guest experience.
In terms of bedding, the hotel stands out with its high-quality and comfortable beds, ensuring a restful night's sleep. The availability of various pillow types and the spacious beds are particularly appreciated by guests.
Although opinions on the hotel’s four-star rating are mixed with some guests pointing out the absence of amenities like a gym and spa, the majority find the hotel to be a solid choice for both leisure and business travelers. Business guests, in particular, value the spacious and functional rooms, as well as the friendly and efficient staff.
Overall, the Sercotel Toledo Renacimiento offers a pleasing stay characterized by its excellent location, high standards of cleanliness, comfortable rooms and exceptional staff service, making it a favored option for visitors exploring Toledo. Show more
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Categories
Dog Friendly Hotel
This 4-star hotel is highlighted as a popular and well-regarded option for travelers with pets. It offers excellent service and amenities suitable for a comfortable stay.
Business Hotel
This hotel offers five bright, modular rooms that can accommodate over 300 guests, making it ideal for banquets, private celebrations, or corporate events. It provides state-of-the-art communication technology, audiovisual systems, and customized catering solutions.
Hotel with Parking
This hotel is listed as a hotel with parking. It is appreciated for its convenient location and parking facilities.
Accessible Hotel
This hotel is wheelchair accessible and provides a lift for access to upper floors. It offers general wheelchair access throughout the property.
4-Star Hotel
This charming 4-star hotel is located close to the old district of Toledo. It respects the traditional architecture of this historic and cultural city and offers free Wi-Fi.
Hotel Taking Steps Towards Sustainability
Room Types
Double RoomThis attractive, air-conditioned room has a satellite TV and a minibar. Some rooms overlook Toledo Bullring. Free WiFi is included.
Superior Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Sercotel Toledo Renacimiento consistently receives high praise for its location from visitors. Nestled just outside the historic center of Toledo, the hotel is ideally placed for guests who prefer a peaceful environment without being far from the city's main attractions. A leisurely 10-15 minute walk brings one to the heart of the old town, making it convenient for exploring Toledo's rich history and landmarks.
Guests appreciate the hotel's proximity to the Puerta de Bisagra, a notable entryway to the old city and the bullring, which adds a touch of local charm. The accessibility by public transportation is a plus with nearby bus stops facilitating easy access to various parts of the city, including the bus station and train connections.
The location is also favorable for those traveling by car, offering ease of parking—both free and paid options are available nearby. This convenience is particularly valued given the often challenging parking conditions within the walled city.
Overall, the hotel's placement outside the bustling tourist hub strikes a perfect balance, allowing visitors to enjoy tranquility while being just a short walk or bus ride away from the vibrant historic center. The excellent location, combined with the cleanliness and spaciousness of the hotel, makes Sercotel Toledo Renacimiento a preferred choice for visitors looking to explore Toledo comfortably.
Breakfast
The breakfast at Sercotel Toledo Renacimiento consistently receives high praise from its guests for its extensive selection, quality and variety. Guests describe it as excellent, very rich and plentiful with a great choice of hot and cold options. The breakfast buffet is noted for its diversity, freshness and high-quality products, making it a highlight of their stay. Many appreciate the freshly squeezed orange juice and delicious offerings, including local specialties like tortilla.
While some reviews mention the breakfast as being a bit pricey, others point out that it's worth the cost due to its comprehensive nature and the quality of the food. The breakfast service receives commendations for being well-attended with friendly and accommodating staff. Despite a few mentions of limited gluten-free options, most guests find the breakfast to be very pleasing with a good variety of fruit, savory and sweet options available.
During the COVID-19 period, the hotel provided complimentary breakfasts, which, although basic, were appreciated given the circumstances. Overall, the breakfast at Sercotel Toledo Renacimiento offers a satisfying and enjoyable start to the day, maintaining high standards and catering to a wide range of preferences.
Dinner
Guests at Sercotel Toledo Renacimiento have shared mixed experiences about dining options at the hotel. Despite not having a dedicated restaurant onsite, the hotel offers room service with good quality meals and friendly staff. However, the menu is limited and the food leans heavily towards fast food like burgers, wraps and spaghetti bolognese. On Saturdays, there is no dinner service available, which visitors found inconvenient. Additionally, the absence of a restaurant is further felt as it's far from the city center with few eateries nearby.
Yet, there are some alternatives for guests. A tapas bar next door and another nearby restaurant provide decent dining options, although some did mention noise from these places. The hotel's cafeteria is also a viable option for lunch and dinner, delivering satisfactory meals. However, restaurant services are considered somewhat pricey and not pet-friendly. Despite the challenges, guests appreciate the quality of food and some noted the excellent organization during breakfast service, which is described as spectacular.
The reception staff's helpfulness in guiding guests to nearby dining spots is often highlighted positively. Overall, while some improvements could enhance the dining experience, there are still several commendable facets that make a stay at Sercotel Toledo Renacimiento enjoyable.
Rooms
Sercotel Toledo Renacimiento enjoys high praise for its spacious, clean and comfortable rooms. The size of the rooms, often described as very large or massive, is a notable highlight, ensuring ample space for relaxation. Guests frequently mention the large and comfortable beds, coupled with well-equipped bathrooms featuring amenities like kettles and minibars.
The hotel's cleanliness is consistently commended and many reviewers appreciate the quietness of the rooms, providing a peaceful retreat. The rooms, while spacious and comfortable, do sometimes show signs of being outdated with a few guests noting that some furnishings and decor might need refreshing.
The presence of additional features such as balconies, terraces and separate sitting areas in some rooms enhances the overall stay experience, offering more than just the basics. Well-maintained modern facilities and effective room service contribute to a comfortable stay.
Despite a few minor issues like occasionally high room temperatures and outdated aspects, Sercotel Toledo Renacimiento's rooms predominantly meet and often exceed guests' expectations with their generous size, comfort and cleanliness. Overall, the hotel offers a pleasant and accommodating stay, making it a reliable choice for visitors.
Beds
The Sercotel Toledo Renacimiento stands out for its exceptional bed comfort, making it a top choice for travelers seeking restful nights. Reviews consistently highlight the extensive and plush beds available with many guests praising their roomy sizes. The double and king-size beds are frequently noted for their generous dimensions and superior comfort. Guests can enjoy a variety of pillows, ensuring a personalized sleep experience.
The mattresses are often mentioned for their supportive and cozy qualities, although a few reviews suggest they could be improved. Despite occasional noise issues from adjacent rooms, the positive feedback overwhelmingly emphasizes the high-quality bedding, leading to a comfortable and uninterrupted sleep. Overall, the hotel excels in providing a luxurious sleeping environment, combining spaciousness with top-tier bedding materials.
Cleanliness
Sercotel Toledo Renacimiento has clearly set a high standard for cleanliness, impressing guests with its consistently immaculate condition. The rooms, described as spacious, modern and exceptionally clean, are a recurring highlight. Many reviews also emphasize the meticulous attention to hygiene with both public and private spaces maintained to a spotless degree. The bathrooms, frequently noted as very clean and spacious, further contribute to the hotel's reputation for superb cleanliness.
Beyond the rooms, the hotel's overall atmosphere is one of comfort and order with well-maintained facilities and a general sense of being cared for meticulously. Guests also appreciate the pleasant scent of cleanliness that permeates the hotel, adding to the relaxing and comfortable environment.
Staff at Sercotel Toledo Renacimiento contribute significantly to the positive experience, praised for their friendliness and professionalism. The hotel's efforts to ensure a quiet and comfortable stay—along with good amenities and convenient location—round out the numerous endorsements from satisfied visitors. Ultimately, the impeccable standards of cleanliness and the attentive service create a highly recommended stay for anyone visiting Toledo.
Staff
The reviews for Sercotel Toledo Renacimiento reveal a consistently high level of satisfaction with the hotel's staff. Guests highlights the excellent hospitality, describing the staff as very attentive, friendly and professional. Numerous praises are directed towards the reception team, who are noted for their exceptional service, willingness to help and pleasant demeanor. Receptionists frequently receive individual commendations for their professionalism and attentiveness, making guests feel welcome and well-cared-for during their stay.
The accommodating nature of the staff extends beyond reception to the cleaning and breakfast teams, who are also described as friendly, helpful and efficient. Guests particularly appreciate the attention to detail and the staff’s proactive approach, ensuring a comfortable and pleasant experience.
Positive feedback highlights the staff's readiness to assist with any queries or needs, offering valuable advice on local attractions and dining options. Names such as Ana Belén and David stand out for their exceptional service and contribution to an overall delightful stay.
Occasional negative remarks about unfriendliness and minor service lapses do exist but are significantly outnumbered by the positive comments. Overall, Sercotel Toledo Renacimiento’s staff is characterized by their friendliness, professionalism and dedication to excellent customer service, making it a highly recommended choice for visitors to Toledo.
Wi-Fi
Sercotel Toledo Renacimiento provides free wifi for its guests, which is noted to work well and offers a decent speed, making it possible for multiple connections. Overall, the wifi service is generally positive with many visitors expressing satisfaction with the internet connection. However, there are sporadic mentions of the wifi not working, being slow and spotty or malfunctioning at times. Additionally, some guests noted that the hotel's TV did not support internet-based services like YouTube and Netflix, alongside a lack of English TV channels. Despite these occasional drawbacks, the hotel still provides a reliable internet experience for most travelers.
Parking
When it comes to parking at Sercotel Toledo Renacimiento, guests have generally shared positive feedback, noting the variety of convenient options available. Many appreciate the ample parking spaces and relatively easy access with parking directly in front of the hotel being highlighted as especially convenient. Secure and private parking is available nearby for a fee, typically around 15 euros per day and there are several public parking options within close proximity.
Despite some concerns about the expense with parking fees reported to be between 10 and 20 euros per night, the security and accessibility of these parking options are often regarded as worth the cost. On weekends, guests can find free parking around the hotel, which adds to the convenience. For those looking to save on parking costs, there are free public car parks nearby and free street parking from 8 PM until 10 AM.
Guests also find the clear parking instructions helpful, although some mentioned that they could be improved further. The hotel's location makes it easy to find parking, either onsite or in the immediate vicinity. Overall, while the cost of parking might be a little high for some guests, the availability and convenience of secure parking make it manageable for many.
4 Star
Sercotel Toledo Renacimiento has received mixed reviews regarding its four-star rating and facilities. Many guests found the hotel clean, spacious, well-located and commended its friendly staff, which aligns with expectations of a hotel in its category. However, recurring comments highlighted that the hotel falls short on several fronts typically associated with a four-star experience.
Critics pointed out the lack of essential amenities such as a gym, spa and even basic complimentary services like bottled water, which they believe should be standard in a four-star establishment. Maintenance issues with the furniture and a lack of gluten-free options were also noted. Additionally, some guests were disappointed by the absence of French TV channels and criticized the limited staff presence during peak times as unbefitting of its supposed high standard.
While the hotel’s breakfast was regarded as just acceptable, there was a sentiment that it didn't meet the expectations for its purported rating. Paid parking information was also not clearly communicated, adding to the list of concerns for a hotel of this rating. Overall, while some aspects were praised, many reviews suggested that the hotel does not fully meet the usual criteria for a four-star rating.
Business
Sercotel Toledo Renacimiento is highly regarded as an ideal choice for business travelers. The hotel is characterized as a business-oriented facility, receiving positive feedback from those on business trips. It is praised for being suitable for short and long stays alike and is preferred by the majority of business travelers. It offers spacious rooms, often highlighted for their generous size and small sitting area next to the bedroom, adding to the comfort of guests. With a reputation for very good value for money, the hotel is seen as a perfect blend of functionality for both business and leisure. The staff is described as office-friendly, further enhancing its appeal for business purposes. Overall, the hotel is recognized for its comfortable and functional environment, making it a top choice among business people.
Accessible
Sercotel Toledo Renacimiento receives generally positive feedback regarding its accessibility for guests. The hotel is described as comfortably accessible by car with ample parking space that is also easy to access. Its location on the main street offers straightforward access to the old town and other parts of the city. Situated close to the center, guests can enjoy the convenience of nearby supermarkets and other local amenities with ease.
The premises, including the main areas, are consistently noted as easily accessible, both for pedestrians and vehicles. The rooms are highlighted for their spaciousness, featuring large doors that facilitate movement.
However, not all aspects receive universal praise; some reviews indicate concerns regarding specific accessibility features. For instance, the lack of an adapted room for wheelchair users and a non-accessible shower pose challenges for some guests. Additionally, the access ramp to the first floor lacks a handrail, making it difficult for wheelchair users to navigate. Parking presents a minor inconvenience as the closest free parking is a 10-minute walk away, often up a steep hill.
Despite these few drawbacks, the hotel is generally described as well-located, efficiently managed and equipped with good facilities to support an accessible and comfortable stay.
Dog Friendly
Sercotel Toledo Renacimiento stands out as a highly accommodating destination for travelers with pets, particularly dogs. Reviewers consistently highlight the hotel's dog-friendly policies and facilities, making note of provided amenities such as dog beds and bowls. Guests traveling with small dogs appreciate the warm welcome their pets receive with rooms specifically arranged to be comfortable for both humans and their furry companions.
While the hotel clearly states its pet-friendly stance, guests should be aware of the additional fees charged for bringing pets, typically 20 Euros per night. This fee includes a dedicated dog bed and a feeding bowl, ensuring a comfortable stay for pets.
One downside mentioned by reviewers is that pets are not allowed in the breakfast room or restaurant, which might be inconvenient for those wanting to dine with their pets. Additionally, there were a few minor complaints about noise from dogs near the reception and occasional disturbances from barking.
Overall, guests found the hotel to be very pet-friendly with accommodating staff and thoughtful amenities. Sercotel Toledo Renacimiento comes highly recommended for those traveling with dogs and despite a few minor inconveniences, it promises a comfortable and welcoming experience for all.
No, Sercotel Toledo Renacimiento doesn't have any pool.
No, a spa isn't available at Sercotel Toledo Renacimiento.
Yes, Sercotel Toledo Renacimiento welcomes dogs.
Yes, parking facilities are available at Sercotel Toledo Renacimiento.
No, Sercotel Toledo Renacimiento doesn't have a gym.