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Summary of reviewsMorewell enjoys commendation for its picturesque location, nestled between serene natural landscapes. Many guests appreciate the hotel's close proximity to the forest, the sea and the Kyiv Reservoir, providing stunning views and an idyllic escape from city life. The surrounding nature and well-maintained grounds enhance the tranquility and beauty of the hotel, making it a sanctuary of relaxation.
The breakfast at Morewell receives high praise, highlighted by delicious and varied buffet-style offerings. Standout items like cherry dumplings and pastries are particularly appreciated. Despite some minor issues related to service speed and lack of coffee, the overall dining environment is clean and enjoyable, contributing to a positive start to the day.
Dinner experiences, while mixed, include positive mentions of specific dishes such as bream and antipasti with guests enjoying the tasty and varied cuisine. However, some concerns about high prices, inconsistent food quality and occasional long wait times temper the overall experience.
Rooms at Morewell present a mixed bag with modern, stylish decor and amenities being appreciated. Rooms with terraces and sea views are particularly favored for their cozy and pleasant atmosphere. However, significant cleanliness and maintenance issues detract from the experience. Reports of dirty rooms, stained linens and various maintenance problems suggest a need for better housekeeping and upkeep.
Cleanliness overall at Morewell sees positive remarks in specific areas like the pool and lounges but consistently suffers in guest rooms and shared spaces. Reports of cobwebs, mold and unclean balconies indicate a need for more consistent housekeeping services to enhance guest satisfaction.
The staff at Morewell generally make a positive impression with many guests praising their friendliness and attentiveness. Specific staff members, such as the administrator Kristina and the spa staff, receive commendations for their excellent customer service. However, disorganization and inefficiency, particularly in the restaurant and reception areas, indicate a need for better training and coordination.
Wi-Fi at Morewell is a significant area for improvement with many guests experiencing poor connection speeds and frequent disconnections. This inconsistency in internet service detracts from an otherwise commendable stay.
The spa facilities at Morewell are well-regarded overall. Guests appreciate the heated saunas and the friendly and customer-oriented staff, particularly the spa manager, Yulia. While there are some cleanliness concerns and the spa is noted to be small, it remains a solid choice for relaxation.
The pool area offers a generally pleasant experience, especially the heated indoor pool appreciated during colder weather. Cleanliness and maintenance issues persist, particularly with the outdoor pool and amenities, indicating a need for better upkeep.
Parking at Morewell is another mixed aspect with affordable and secure options lauded. However, limited space, cleanliness concerns and issues with security and lighting suggest room for improvement.
Beds at Morewell receive positive mentions for cleanliness and comfort. However, issues with mattress quality, size discrepancies and pillow comfort indicate variability in guest experiences.
In summary, Morewell excels in its scenic location and overall pleasant breakfast and spa experiences. However, improvements in room cleanliness, staff coordination, Wi-Fi reliability and overall maintenance are needed to achieve a consistently high standard for all guests. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Queen Suite with Sea ViewThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as sea views. The unit has 1 bed.
Queen Room with Sea ViewThe air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as sea views. The unit offers 1 bed.
Queen RoomThe air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Family RoomThe air-conditioned family room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.
Double Room with TerraceThe air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit offers 1 bed.
Double Room with TerraceThe unit has 1 bed.
Double RoomThe unit offers 1 bed.
SuiteThe unit offers 2 beds.
SuiteThe unit has 2 beds.
SuiteThe unit has 2 beds.
Family RoomThe unit has 2 beds.
SuiteThe unit offers 2 beds.
Guest Reviews
6.8
Rated
Location
Nestled in a picturesque setting, Morewell boasts a prime location that consistently delights visitors. Guests rave about the hotel’s proximity to both the forest and the sea, offering a harmonious blend of natural landscapes. The complex is ideally situated near the Kyiv Reservoir, providing stunning views of the water and beautiful sunrises. The grounds are well-kept and the surrounding nature creates a serene and pleasant atmosphere.
Many reviews highlight the beautiful scenery with specific mentions of the Kyiv Sea and the banks of the Dnipro River enhancing the overall aesthetic experience. The location’s tranquility is frequently noted, making it a perfect escape from the hustle and bustle of city life. Whether enjoying the warm indoor pool or the outdoor amenities, guests find the hotel’s setting to be a sanctuary of relaxation and natural beauty.
Breakfast
Morewell hotel offers a notable breakfast experience, highly praised for its delicious and varied offerings. Guests consistently found the breakfasts very tasty with comments highlighting the quality and flavor of the food. The buffet-style setup provides a great selection, ensuring there's plenty to choose from each morning. Standout items include cherry dumplings and pastries, which received particular commendation for their taste.
The breakfast area is described as clean and ample, adding to the overall positive dining experience. Despite a few criticisms about the occasional sluggish service and minor issues like cold omelettes, the overarching sentiment remains positive. Guests appreciate the hearty and enjoyable meals, enhanced by the great arrangement, view and additional amenities such as the pool. However, it should be noted that while breakfast is generally satisfying, some guests mentioned that it did not include coffee and the assortment sometimes remained unchanged. Overall, Morewell’s breakfast scene earns high marks for its delicious, varied selections and pleasant dining environment.
Dinner
Guests of Morewell have shared mixed experiences when it comes to dining at the hotel's restaurant. On the positive side, many found the food to be delicious and praised specific dishes, such as the bream and antipasti. The cuisine was often described as very tasty and the varied dinner options provided a good selection for diners. The dinner area was also repeatedly noted for being clean, simple and easily accessible with pleasant and accommodating staff contributing to an overall enjoyable dining experience.
However, some guests pointed out areas for improvement. Several reviews mentioned that the prices in the restaurant were high and did not correspond to the quality of the food with some diners finding the prices to be inflated or even overpriced. There were also reports of specific issues, such as a partially uncooked steak, tasteless salmon carpaccio and inedible meat dishes. A couple of diners experienced long wait times with one guest reporting a 50-minute wait for their dinner.
Overall, while the restaurant provides a pleasant environment and has the potential for great meals, inconsistencies in food quality and pricing have left some guests with mixed feelings about their dining experience at Morewell.
Rooms
The rooms at Morewell offer a mixed experience with both positive and negative aspects highlighted by guests. Many reviews praised the rooms for being modern, stylish and comfortable with interesting designer decor especially appreciated in rooms with terraces. Some rooms also provide beautiful sea views, offering a cozy, pleasant atmosphere with all necessary amenities.
However, cleanliness appears to be a recurring issue. Numerous guests mentioned dirty rooms, stained bed linens, cobwebs, insects and a general lack of proper cleaning. The small size of the rooms and bathrooms was frequently noted, contributing to an overall cramped feeling. Problems with room maintenance, such as cracked tiles, broken ventilation and malfunctioning air conditioners and TVs, were also commonly reported.
Despite the stylish decor in some areas, the hotel struggles with consistency in upkeep and hygiene, leading to an overall disappointing stay for many. The spa area was also criticized for needing repairs and not living up to expectations, making it a less appealing feature despite being included in the package.
In summary, while Morewell's rooms have potential with their stylish design and modern amenities, significant improvements in cleanliness and maintenance are needed to ensure a more consistent and satisfactory guest experience.
Beds
The beds at Morewell Hotel have garnered a range of feedback from guests. Many reviewers appreciated the cleanliness of the beds, mentioning clean bed linens and an overall tidy area. There were also positive remarks about the comfort of the beds with several guests noting that they found them to be quite comfortable. However, there were notable concerns regarding the quality and size of the mattresses. Some guests found the mattresses to be broken or uncomfortable and mentioned issues with flat or small pillows. Several reviews highlighted discrepancies with bed sizes with king-size beds not always being provided as advertised. Despite these issues, the clean and tidy nature of the bed setups seems to be a consistent positive aspect.
Cleanliness
Morewell appears to provide a stark contrast in terms of cleanliness, drawing mixed reviews from guests. Positive mentions highlight the hotel's clean pool, comfortable loungers and well-maintained umbrellas. Several reviewers noted the cleanliness of specific areas such as the rooms, showers, balcony, elevator and halls, contributing to a satisfactory environment for relaxation.
However, many reviews express significant concerns regarding cleanliness. Common issues include dirty and insect-infested rooms, cobwebs, mold in cabinets and unpleasant odors coming from water and bathrooms. Balconies, terraces and pool areas often featured untouched debris like crushed food and empty bottles, which detracted from the overall experience. Numerous mentions pointed to inconsistencies in room cleanliness with some rooms requiring significant improvement and maintenance.
The disparity in cleanliness suggests a need for Morewell to provide more consistent housekeeping services to ensure a more uniformly pleasant stay for their guests.
Staff
At 'Morewell', the hotel's staff leaves a notable impression on its visitors. Positively, guests frequently mention the friendliness and attentiveness of the team, highlighting the young, quick and polite demeanor of many. The administrator Kristina receives accolades for efficiently handling issues and the receptionists are often commended for their warmth and responsiveness. The spa staff also shines with their friendly and caring attitude, contributing positively to the guest experience.
However, there are several areas where improvement is necessary. While many staff members are described as friendly and helpful, there are numerous mentions of disorganization, inattentiveness and inefficiency, particularly in the restaurant and reception areas. Guests have experienced instances of unresponsiveness and a lack of coordination among the staff, leading to unsatisfactory service in certain instances. The need for better staff training is evident to ensure that everyone is informed and able to address guests' needs effectively.
Despite some shining examples of good service, these inconsistencies seem to detract from the overall experience at 'Morewell', pointing to a need for enhanced staff management and training to maintain a consistently positive atmosphere.
Wi-Fi
The Wi-Fi at Morewell has room for improvement according to guest reviews. Many guests have experienced issues with the internet, noting that the Wi-Fi doesn't work in certain rooms and has some dead zones. Several comments indicate no Wi-Fi signal available in specific rooms and mention poor connection speeds even in the lobby. Some reviews highlight that the internet is often disconnected or not working at all throughout the establishment. Overall, while Morewell has commendable aspects, reliable Wi-Fi is a point needing significant attention.
Spa
The spa at Morewell garners a spectrum of reviews, primarily leaning towards the positive. Guests frequently highlight the good overall experience, noting the complex as nice and adequate for relaxation. The saunas receive repeated praise for their effective heating, contributing significantly to the relaxation factor. The spa offers a variety of amenities, including a steam room and hammam, which are much appreciated.
A standout feature is the spa manager, Yulia, who is commended for being exceptionally pleasant and customer-oriented, adding a personal touch to the overall experience.
However, not all feedback leans positive; there are mentions of cleanliness issues with specific reports of dirty areas and an overwhelming smell that detracted from the spa’s ambiance. There were also remarks about the spa complex being small, though it is often described as adequate despite its size.
Overall, Morewell’s spa is regarded as a solid choice for relaxation, particularly due to well-heated saunas and pleasant staff, despite some concerns over cleanliness and size.
Pool
The pool area at Morewell presents a mix of experiences according to guest reviews. On the positive side, visitors appreciate the heated pools, which are particularly inviting during colder weather. The lounge area around the indoor pool is praised for its comfort with clean and comfortable loungers and umbrellas. Many guests find the pool area perfect for relaxation and exercise, highlighting the availability of clean towels and a safe environment.
However, there are some concerns regarding cleanliness. While several guests mention that the pool is clean and well-maintained, others note that the outdoor pool is dirty and not cleaned often enough. Some have also mentioned a noticeable smell in the indoor pool area and dirty loungers. There are complaints about the swings in the pool photos lacking proper mattresses or seats and there were instances where amenities like the salt room, pool and sauna were out of service due to a power outage.
In summary, the pool facilities at Morewell are generally good for relaxation and exercise, especially appreciated during colder weather, but there are inconsistencies in cleanliness and maintenance that potential guests should be aware of.
Parking
The parking experience at Morewell is a mixed bag. While there are some positive aspects, such as affordable and secure parking, guests have also raised several concerns. One of the main issues is the limited space in the parking lot, which can make it difficult to park without potentially damaging the car, especially for sedans. Another concern is cleanliness, as some guests reported that cars nearby were tightly covered in ash or salt and garbage bins were often full.
Security is also a point of contention, as guests mentioned that despite the parking lot being guarded, it can get full and items have been stolen from cars. Moreover, the parking lot is not well-lit, adding to safety concerns. Additionally, some guests were dissatisfied with the view from their rooms, which overlooked the parking lot rather than the courtyard.
Overall, while the parking at Morewell is affordable and secure, guests should be prepared for potential difficulties related to space, cleanliness and security.
Yes, Morewell has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Morewell.
Yes, Morewell welcomes dogs.
Yes, parking facilities are available at Morewell.