The Holiday Inn Express & Suites Ithaca by IHG, receives largely positive reviews across various aspects, making it a preferred choice for many travelers. This hotel is praised for its convenient, central location that offers easy access to Ithaca’s main attractions, such as Ithaca Falls, local waterfalls, Cornell University and Ithaca College. Its proximity to dining options, shopping areas and essential stores like Walmart further enhances its appeal. Despite some noise from its roadside position, the clean, newly renovated facilities and friendly staff create a welcoming environment for guests.
The breakfast service at the hotel is generally well-received with a wide variety of hot and healthy choices, including kosher options. Guests appreciate unique features like the pancake machine and commend the breakfast staff, especially Sandie, for their exceptional service. While some guests note limitations in vegetarian options and occasional inconsistencies in item availability, the breakfast typically provides a satisfactory start to the day.
Rooms at the hotel are frequently described as clean, spacious and modern, making them comfortable for families as well. Guests note the consistency in cleanliness, the comfort of the beds and the modern amenities. Although minor issues such as street noise and occasional maintenance needs are mentioned, the overall room experience is very positive.
Cleanliness throughout the hotel, including rooms and common areas, is a highlight for many guests. The modern and well-maintained facilities contribute to the positive reviews with only occasional mentions of overlooked cleaning aspects in areas like the pool and some carpets.
The staff at the Holiday Inn Express & Suites - Ithaca are noted for their friendliness and helpfulness, enhancing guests' overall experience. Specific staff members like Sandie and Nicole receive repeated praise for their exemplary service.
The gym facilities are also appreciated for their modernity and well-maintained equipment, contributing to the well-rounded amenities offered by the hotel. The indoor heated pool is another positive feature, although some guests suggest more frequent cleaning to maintain its appeal.
Families particularly enjoy their stay at the hotel, finding the large, comfortable rooms and convenient amenities like refrigerators and microwaves very beneficial. The location close to restaurants, stores and attractions is seen as a significant advantage. The indoor pool is a hit with kids and the provision of cribs adds to family convenience. However, guests are advised to be cautious with bike security.
Finally, the beds at the hotel receive significant praise for their comfort and cleanliness, contributing to a restful stay. Though some guests find the beds a little high, the overall impression remains very positive.
In conclusion, Holiday Inn Express & Suites Ithaca by IHG, offers a combination of convenience, comfort and friendly service, making it a strong choice for visitors to Ithaca.