World > Europe > Spain > Castile and Leon > Valladolid > Hotels in Tordesillas > El Pozo de la Nieve

El Pozo de la Nieve

Tordesillas , Calle Vista Alegre 1 (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEl Pozo de la Nieve, located in the picturesque town of Tordesillas, is widely praised for its prime location. Guests appreciate its accessibility to local attractions, restaurants and the city's main square, while also benefiting from the convenience of proximity to the highway—ideal for travelers on road trips. Despite its central location, the hotel maintains a quiet environment, ensuring a restful stay. The ample and convenient parking facilities further enhance the overall convenience for guests with vehicles.

The hotel's breakfast receives high marks for its quality and variety. The extensive buffet features fresh fruits, pastries, cold cuts, cheeses, cereals and other sweet and savory options, catering to various dietary needs including gluten-free and lactose-free diets. The inclusion of breakfast in the room price adds great value, contributing to overall guest satisfaction. Dinner options, while noted for being simple and reasonably priced, are appreciated for their satisfying taste and the attentive service, even in cases where the restaurant is officially closed.

Rooms at El Pozo de la Nieve are generally described as spacious and clean, although some show signs of aging and may benefit from updates. Nevertheless, the overall level of cleanliness is commendable with many guests noting the spotless condition of the rooms and the well-maintained facilities. Any minor issues, such as dated room facilities, are typically addressed promptly by the accommodating staff, ensuring a comfortable stay.

The staff at El Pozo de la Nieve is consistently highlighted for their friendliness, helpfulness and exceptional service. Many guests especially appreciate the warm and personalized treatment they receive, making the hotel feel more like a home away from home. Standout staff members, such as Dolores and Belén, contribute significantly to the positive experience, further enhancing the overall appeal of the hotel.

Free wifi is another positive aspect with most guests finding it reliable and strong. However, there are occasional mentions of weak signals affecting television viewing. The hotel also excels in being dog-friendly, making it an attractive option for travelers with pets. The welcoming atmosphere, spacious rooms and convenient walking areas contribute to a pleasant stay for both pets and their owners.

Families find El Pozo de la Nieve to be an ideal destination, offering a calm and welcoming environment and spacious family rooms. The hotel's central location, combined with its quiet setting and kid-friendly amenities, make it perfect for short breaks and weekend getaways.

Overall, El Pozo de la Nieve stands out for its excellent location, comfortable and clean accommodations and outstanding service. While there are areas for improvement, particularly with the room decor and bed quality, the overwhelming sentiment is one of satisfaction and appreciation for the hotel's many positive attributes.
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Dog Friendly Hotel

Located in Tordesillas, this hotel welcomes pets. It offers a cozy and pet-friendly environment.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Free Wi-Fi

Small Hotel

Room Types

Deluxe Twin Room The twin room provides air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Standard Single Room This air-conditioned single room has a desk, a patio, an inner courtyard view and a private bathroom. The unit has 1 bed.

Triple Room with Balcony The triple room features air conditioning, a wardrobe, a balcony with city views as well as a private bathroom boasting a bath. The unit has 3 beds.

Classic Quadruple Room The quadruple room offers air conditioning, a wardrobe, a balcony with city views as well as a private bathroom boasting a bath. The unit has 4 beds.

Family Suite This family room features a hot tub. The spacious family room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a bidet. The unit has 5 beds.

Double Room The double room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

About El Pozo de la Nieve

License: R47555

Guest Reviews

7.9

Good

Location

El Pozo de la Nieve boasts a prime location that is frequently praised by guests. Nestled in the charming town of Tordesillas, the hotel is strategically positioned near the historic center, making it easy to explore local attractions, restaurants and shops on foot. Visitors appreciate its closeness to the city's main square and the picturesque Monastery.

The hotel’s proximity to the highway is another significant advantage, especially for those traveling between Portugal and France or other parts of Spain. This makes it an ideal stopover for road trips. Despite its accessibility, the area remains relatively quiet, contributing to a restful stay.

Parking is another highlight with ample and convenient spaces available nearby, often just in front of the hotel. This ease of parking adds to the overall convenience, especially for those with vehicles.

Overall, El Pozo de la Nieve is celebrated for its excellent location, balancing accessibility with the charm of Tordesillas, making it a favorable choice for travelers seeking to explore the city or simply stop by on their journey.

Breakfast

El Pozo de la Nieve receives high marks from guests for its breakfast offerings. Many reviewers highlight the superb quality and variety of the breakfast, describing it as extensive, plentiful and well-presented. Fresh fruits and a diverse selection of savory and sweet options are frequently mentioned, contributing to a well-rounded buffet that caters to various dietary needs, including gluten-free and lactose-free choices.

Guests appreciate the inclusion of breakfast in the room price, noting that it adds excellent value to their stay. The breakfast buffet often features freshly baked pastries, cold cuts, cheeses, cereals and an impressive array of fresh fruit, all organized in a clean and pleasant dining environment. Reviewers consistently mention the breakfast as a standout feature, often using terms like fantastic, exceptional and delicious to describe their experience.

While some minor critiques exist, such as occasional lack of freshness in certain items and specific preferences not being met, the overall sentiment remains overwhelmingly positive. The attentive and friendly staff further enhance the breakfast experience, making it a significant highlight of the guests' stay at El Pozo de la Nieve.

Given the overall positive feedback, the breakfast service at El Pozo de la Nieve appears to be a major contributing factor to guests' satisfaction, ensuring a strong start to the day in this comfortable and well-situated hotel.

Dinner

El Pozo de la Nieve offers guests the convenience of on-site dining with many noting the option to have dinner at the hotel. Menu offerings are described as good and reasonably priced with simple yet satisfying meals. Many enjoyed a tasty and hearty dinner, which included diverse options such as veal steak with chips and salad. Guests appreciated the clean rooms, quiet surroundings and nearby parking, enhancing their dining experience.

Despite occasional issues like restaurant closures or limited menu options, the staff demonstrated exceptional service by preparing meals even when the restaurant was closed and delivering a plate of tapas and beer to hungry guests. However, some guests experienced inconsistencies, such as being informed of no evening meal despite displayed schedules.

For breakfast, guests were delighted by a buffet with a variety of sweet and savory options, ensuring a satisfying start to the day. Overall, while there were a few mishaps, the majority of reviews highlight a well-rounded dining experience with great service and reasonable prices at El Pozo de la Nieve.

Rooms

El Pozo de la Nieve offers a variety of room sizes, predominantly described as spacious and clean. Despite the ample space, some rooms show signs of wear and aging, necessitating a possible update to the decor and furniture. Cleanliness is a consistent positive note with many rooms described as very clean and comfortable. The majority of guests appreciate the practicality and simplicity of the rooms, deeming them functional for short stays.

Several rooms have a charming cozy feel, featuring amenities such as large windows, terraces or even a rooftop view. Comfortable bedding frequently adds to the pleasant experience. Conversely, a few rooms, especially attic ones, face challenges with limited space and lack of air conditioning, making them uncomfortably warm during hotter weather.

Some guests noted issues with dated room facilities, such as broken shower screens and small, less functional bathrooms. Despite these occasional drawbacks, room upgrades were often provided promptly upon request, enhancing the overall experience.

In summary, El Pozo de la Nieve balances spacious, clean accommodations with areas in need of improvement, making it a viable option for a comfortable stay, particularly for brief visits.

Beds

Visitors to 'El Pozo de la Nieve' have shared mixed experiences with the beds. Many guests found the beds comfortable with several noting the beds were clean and that they slept very well. The bedding was also described as soft and some mentioned that the beds were cozy and had nice decorations.

However, a number of guests expressed dissatisfaction, pointing out that some mattresses were old with springs that could be felt and in certain cases, the beds were very creaky and lumpy. Several reviews noted that the beds were either too hard or too soft with some guests describing them as small and not very accommodating for double occupancy. The bedding occasionally had a discernible smell and the pillows did not always provide comfort. Overall, while the beds at 'El Pozo de la Nieve' have received positive remarks for cleanliness and occasional comfort, there is a consensus that improvements, particularly regarding mattress quality and size, would enhance the guest experience.

Cleanliness

El Pozo de la Nieve is frequently praised for its high level of cleanliness, making it a favorable choice for travelers valuing hygiene and tidiness. Guests commonly describe the hotel as very clean, often referring to impeccable and spotless rooms. The facilities are well-maintained with many noting that the entire hotel is kept in excellent condition.

The staff’s dedication to cleanliness is evident with many reviews highlighting the thorough and consistent cleaning practices. Rooms are described as consistently tidy, comfortable and many guests appreciate the clean, fresh atmosphere throughout the hotel. Some rooms have been recently renovated and are tastefully arranged, adding to the overall pleasant experience.

The bathrooms generally receive positive feedback for their cleanliness, although a few guests feel that additional attention could be given in some areas. Despite a few minor issues such as wardrobe dust and occasional lapses in cleaning under beds, the overwhelming majority of visitors are satisfied with the level of hygiene.

Overall, El Pozo de la Nieve stands out for its cleanliness with numerous guests commending the hotel for maintaining a high standard in this regard. Cleanliness, combined with friendly staff and comfortable settings, contributes to a positive stay for many travelers.

Staff

El Pozo de la Nieve boasts a reception and service team that stands out for their friendliness and helpfulness with many guests frequently highlighting the warm welcome they received. The staff, described as charming and accommodating, seem to consistently make a positive impression on visitors, often going above and beyond typical service expectations. This includes instances such as preparing meals despite the restaurant being closed and allowing pets without additional charges.

The receptionist, often singled out for praise, is noted for making check-ins smooth and pleasant, even when guests arrive late. Personalized care and a welcoming atmosphere make the hotel feel almost like a family home rather than just a place to stay. Many guests express gratitude towards individuals such as Dolores and Belén for their exceptional attention and service, indicating that these staff members significantly contribute to the overall positive experience.

From helping with directions and suggestions to maintaining excellent cleanliness throughout the hotel, there is clear evidence of a strong commitment to guest satisfaction. Although there were a few remarks on occasional lapses in politeness, the overwhelming sentiment is one of appreciation for the staff's dedication and courteous behavior. Overall, the personal and attentive treatment from the staff at El Pozo de la Nieve consistently enhances guests' stays, making it a highlight of their visit.

Wi-Fi

The wifi at 'El Pozo de la Nieve' generally receives positive feedback from guests. Many have highlighted the availability of free wifi, which is described as excellent and strong. Reviews consistently note that the wifi works well with several mentioning the speed and reliability. However, there are sporadic mentions of weak wifi and poor coverage affecting television viewing. Despite these occasional issues, the overall impression is that the hotel provides good, efficient wifi service.

Family

'El Pozo de la Nieve' is an ideal destination for families seeking a calm and welcoming atmosphere. Located centrally in Tordesillas and not far from a highway exit, the hotel offers a peaceful stay with ample room for both couples and children. The family-oriented environment shines through, from the caring and attentive staff to the cozy and spacious family rooms.

Guests can enjoy a varied and abundant breakfast buffet, though some believe it could improve in terms of product quality. Regardless, the hotel offers great value for money, making it a popular choice for short breaks and weekend getaways. The central location within walking distance of Tordesillas' historically significant sites adds extra convenience.

Families will appreciate the quiet surroundings and kid-friendly amenities, such as entertaining TV options. The friendly staff ensures that every stay feels like home, enhancing the overall family experience. Parking in front of the hotel adds to the convenience, making it a great base for exploring or a perfect stopover during travel. Overall, 'El Pozo de la Nieve' stands out as a welcoming, family-centric accommodation option that offers comfort and good value.

Dog Friendly

El Pozo de la Nieve is highly regarded by guests for its dog-friendly facilities and welcoming atmosphere for pets. The hotel allows dogs with a small fee and in some cases, even includes them in the reservation at no additional cost. Many guests appreciated how their dogs were treated well and felt welcome, highlighting the friendly and accommodating environment.

There are ample spaces available for walking dogs, including a little park nearby, which makes it an ideal location for travelers with pets. The hotel's location is also praised for being close to the center, making it convenient for both pets and their owners. The rooms are spacious enough to accommodate pets comfortably and the warm atmosphere ensures an easy and pleasant stay for everyone.

The hotel management shows great consideration towards guests traveling with pets, often asking if anything additional is needed to ensure a comfortable stay. El Pozo de la Nieve stands out as one of the few hotels that readily accepts dogs, making it a perfect option for pet owners looking for weekend getaways, stopovers or simply a pet-friendly accommodation. It is also recommended for bikers who travel with pets.

No, El Pozo de la Nieve doesn't have any pool.

No, a spa isn't available at El Pozo de la Nieve.

Yes, El Pozo de la Nieve welcomes dogs.

No, parking facilities aren't available at El Pozo de la Nieve.

No, El Pozo de la Nieve doesn't have a gym.

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