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Summary of reviewsThe Novotel Toronto Centre stands out as a top choice for travelers visiting downtown Toronto, thanks to its unbeatable location and well-rounded amenities. Nestled in the heart of the city, the hotel provides easy access to major attractions like Scotiabank Arena, the CN Tower, and St. Lawrence Market. Guests appreciate the quiet yet vibrant neighborhood, with numerous dining options, theaters, and cafes within walking distance. The clean and comfortable rooms, marked by spaciousness and modern renovations, enhance the stay experience with cozy beds and stylish bathrooms.
Breakfast at the Novotel Toronto Centre is a highlight, offering a delightful buffet with a variety of high-quality options, from fresh fruit to decadent smoothies. Attentive staff and the welcoming atmosphere make it a great start to exploring the city's attractions. Families particularly enjoy the perk of free breakfast for children under 16, adding value to their stay. While dinner feedback is mixed, the hotel compensates with nearby dining establishments ensuring delicious options within reach.
Cleanliness is a key attribute, with guests frequently lauding the pristine condition of rooms and public areas. The hotel’s attentive housekeeping and friendly staff contribute positively to the guest experience, offering personalized touches like birthday surprises and efficient service at breakfast and restaurants. The hotel's exceptional service is a cornerstone of its appeal, ensuring a warm and accommodating experience from check-in to departure.
Fitness amenities include a well-equipped gym with a sauna and pool area, catering to guests seeking leisure and exercise. While the pool is somewhat small, it remains a favored spot for families and those looking for relaxation. The central location and family-friendly policies, including free stays for children and pet accommodations, make the Novotel Toronto Centre a superb option for families and the hotel features a welcoming environment enhanced by thoughtful staff.
With excellent proximity to transit options, clean and spacious rooms, attentive service, and varied dining possibilities, The Novotel Toronto Centre offers a robust selection of features that appeal to both leisure and business travelers seeking to immerse themselves in Toronto’s offerings. Show more
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Family Friendly Hotel
Situated in the downtown core, this hotel often features family-friendly policies such as free breakfast for children and late check-out. Includes an indoor pool and comfortable accommodations for families.
Dog Friendly Hotel
This hotel is pet-friendly. It provides a welcoming environment for guests traveling with their pets.
Hotel near Nightlife Spots
Located centrally in Toronto, this hotel is near many attractions and offers easy access to nightlife. It is located close to many restaurants and bars for a convenient night out.
Hotel with Swimming Pool
This hotel provides a pool. The pool facilities add to the hotel's appeal, offering a refreshing amenity for guests.
Heated Pool Indoor Pool
Business Hotel
Novotel Toronto Centre is ideally located for business travelers, with easy access to the Financial District. It offers modern amenities, complimentary Wi-Fi, and meeting facilities, ensuring a stress-free business environment.
Accessible Hotel
Novotel Toronto Centre offers a Superior King ADA room specifically designed for accessibility. This room type includes a roll-in rain shower, grab bars in the bathroom, and other accessible features to ensure a comfortable stay.
Hotel with Gym
The Novotel Toronto Centre includes gym facilities.
4-Star Hotel
The Novotel Toronto Centre offers comfortable rooms and a convenient location near the St. Lawrence Market. Its family-friendly amenities and central location make it a good choice for travelers.
Hotel with Indoor Pool
The Novotel Toronto Centre is listed as a hotel with an indoor pool and has received excellent reviews from verified travelers.
Luxury Hotel
Hotel near Ski Resorts
Hotel for Honeymoon
Romantic Hotel
Hotel with Heated Pool
Room Types
Executive King Room - RenovatedThis room includes free WiFi, a flat-screen TV, a safe and tea/coffee making facilities. Additional amenities include an iPod docking station, bathrobes and slippers. The en suite bathroom contains a hairdryer and complimentary toiletries.
Superior King Room - RenovatedThis room includes free WiFi, a flat-screen TV, safe and tea/coffee making facilities. The en suite bathroom contains a hairdryer and complimentary toiletries.
Executive Junior Suite - RenovatedThis room includes free WiFi, a flat-screen TV, separate living room and sofa bed. A safe and tea/coffee making facilities are also provided. The en suite bathroom contains a hairdryer and complimentary toiletries.
Superior with Two Queen Beds - RenovatedThis room includes free WiFi, a flat-screen TV, safe and tea/coffee making facilities. The en suite bathroom contains a hairdryer and complimentary toiletries.
Superior King Room - RenovatedThe spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor and heating. The unit offers 1 bed.
Premier Executive - RenovatedThe quadruple room features air conditioning, a tea and coffee maker, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
King Hearing Accessible Room - RenovatedThis air-conditioned double room features a tea and coffee maker and heating. The unit offers 1 bed.
Junior Suite with King Bed - RenovatedThe suite features air conditioning and heating. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Nestled in the heart of downtown Toronto, The Novotel Toronto Centre boasts an exceptional location that's hard to beat. Guests appreciate its proximity to Union Station, making it a breeze to access trains and transit options. Whether attending entertainment events at Meridian Hall or catching a game at Scotiabank Arena, the central position of the hotel means you're always close to the action. Nearby attractions like the CN Tower, Aquarium, and the bustling St. Lawrence Market are all within walking distance, enhancing the convenience for tourists exploring the city.
The neighborhood is quiet yet vibrant, offering easy access to a variety of restaurants, theaters, and cafes. Parking is also hassle-free, allowing guests to explore Toronto with minimal fuss. The hotel itself receives praise for its clean and comfortable rooms, with many visitors noting the spaciousness and tranquility they provide. The courteous and friendly staff further enhances the overall experience.
In conclusion, for anyone looking to explore Toronto on foot, The Novotel Toronto Centre provides a perfect base with its strategic location and well-maintained amenities, serving as an excellent choice for both leisure and business travelers looking to immerse themselves in the city's offerings.
Breakfast
Nestled in the heart of Toronto, The Novotel Toronto Centre serves up a breakfast experience that has won the hearts of many guests. The hotel offers a welcoming and inviting atmosphere, perfect for starting the day, accompanied by attentive and friendly staff who ensure a delightful dining experience. Many reviews highlight the diverse options available at the breakfast buffet, praised for its high quality and sumptuous flavors. Guests appreciate the variety and plentiful choices, from fresh fruit and pastries to scrambled eggs with flair and decadent smoothies.
Families are particularly enamored with the offer of free breakfast for children under 16, adding a touch of affordability to the stay. Though some note the breakfast can be pricey, the value is generally seen as worthwhile given the exceptional selection and service. The breakfast experience is further enhanced by polite and efficient staff, which many guests found spectacular. Coupled with clean and comfortable accommodations, the overall experience at The Novotel Toronto Centre is often described as a great starting point for exploring the city's central attractions.
Notably, while some reviews express a desire for more variety over extended stays or a wish for more fresh vegetable options, the general consensus is overwhelmingly positive, with numerous guests recommending the breakfast as a must-try. The vibrant energy and enjoyable dining atmosphere, along with the varied and delicious food, make breakfast at The Novotel Toronto Centre a delightful addition to any visit to Toronto.
Dinner
The Novotel Toronto Centre offers an appealing dining experience for visitors, both within the hotel and in the surrounding neighborhood. While the hotel restaurant is appreciated for its lovely ambiance and buffet breakfast, opinions on dinner are mixed with some finding the hotel dining options average and overpriced. However, there are several high praise reviews for the hotel's restaurant, highlighting its top-notch quality and stupendous customer service.
Guests have a variety of dining possibilities just a short walk away, such as The Old Spaghetti Factory and The KEG, each offering delicious meals that enhance the area's reputation as a food destination. With accessible nearby restaurants, concert halls, shops, and markets, visitors are spoilt for choice with many options available on foot.
Though room service for meals is not offered, guests can order takeout from the hotel restaurant or self-collect their dinner from the lobby. For those seeking a quick bite or a hearty meal, the hotel bar provides a friendly atmosphere with a limited menu, while snacking and dinner options are reasonably priced.
Overall, while some guests found the hotel dinner experience lacking, the surrounding area compensates with a delightful range of dining choices. Whether dining in or venturing across the street, guests are sure to find something to suit their taste at The Novotel Toronto Centre.
Rooms
Nestled in a prime location, Novotel Toronto Centre offers an impressive blend of comfort and convenience, evident from guest experiences. The spacious rooms are a standout feature, praised for their modern renovations and excellent cleanliness standards. Guests consistently highlight the comfort of the beds, with many noting the king-size options as particularly luxurious. The bathrooms add to the allure with thoughtful design and good functionality.
Amenities within the rooms meet expectations, ranging from well-appointed furnishings to essential conveniences like coffee machines and fridges. The newly renovated rooms exude a modern vibe and create a cozy and welcoming atmosphere that guests appreciate.
Beyond the rooms, the hotel's staff receives applause for their attentive service and abundant local knowledge. The communal spaces, including the lobby, provide a welcoming start to guests' stays, underscored by both chic aesthetics and practical layout. Dining options are also favorable, offering variety and quality.
While the occasional mention of limited window views contrasts the otherwise positive feedback, guests find overall satisfaction in the spaciousness, cleanliness, and comfort provided at the Novotel Toronto Centre.
Beds
At Novotel Toronto Centre, guests consistently rave about the exceptional comfort of the beds. Reviews highlight the super comfortable beds, which are large enough to ensure a restful night's sleep. The spacious rooms accommodate these cozy beds perfectly, providing ample space for guests to relax. The beds are complemented by excellent pillows and delightful bedding, which add to the overall comfort and relaxation experience. The mattresses are praised for their comfort, ensuring guests wake up refreshed. While some guests found the pillows too thick for their liking, most agree that the beds and pillows make their stay comfortable and cozy. Overall, the bedding is a strong positive feature for those looking for a restful and relaxing stay in Toronto.
Cleanliness
The Novotel Toronto Centre has garnered impressive reviews for its cleanliness, with guests frequently highlighting the pristine condition of the hotel and its rooms. Visitors laud the rooms as clean, modern, and well-equipped, providing comfort and convenience throughout their stay. The hotel is noted for being exceptionally clean, with many appreciating the spotless rooms and well-maintained public areas. The housekeeping team is described as attentive, often going above and beyond to organize guests' belongings to enhance their experience.
In addition to the cleanliness, guests have positively remarked on the hotel's amenities, including a tidy swimming pool and sauna, which add to a well-rounded and satisfying stay. The linens and facilities are frequently praised for their quality, contributing to the overall comfort and hygiene standards. The friendly staff further enhance the positive experience, being both helpful and welcoming, often making efforts to accommodate special requests and ensuring guest satisfaction.
While a couple of reviews mention minor areas for improvement in cleaning services and bathroom conditions, the general consensus is overwhelmingly positive, with many recommending the hotel for its excellent service, clean environment, and convenient location. The Novotel Toronto Centre stands out as a clean, modern, and hospitable choice for travelers seeking comfort and peace of mind during their stay in Toronto.
Staff
The Novotel Toronto Centre receives high praise from guests for its remarkably friendly and attentive staff. Upon arrival, visitors are met with courteous and knowledgeable employees, particularly at the reception, ensuring a warm welcome and seamless check-in process. There's consistent mention of the staff's ability to be accommodating and responsive to various needs, whether it's navigating the parking situation or assisting with inquiries around the hotel. The breakfast and restaurant team's service merits special mention for its professionalism, with guests fondly recalling attentive waiters and memorable morning experiences enhanced by staff members who go above and beyond.
Housekeeping staff are noted for their amiable demeanor, contributing positively to a clean and comfortable stay. In notable instances, staff exhibit commendable hospitality, such as delivering birthday surprises to guests, adding personalized touches to the experience. The helpfulness extends throughout the hotel, with Faithful at the front desk earning particular mention for outstanding service.
The supportive nature of the staff is a cornerstone of the hotel's appeal, with guests repeatedly emphasizing their friendliness and the way they handle situations with care and sensitivity. This exceptional level of service, combined with the hotel's central location and inviting communal spaces, makes Novotel Toronto Centre a favored choice among travelers seeking stellar hospitality in the heart of the city.
Wi-Fi
The Novotel Toronto Centre features Wi-Fi that receives mixed feedback from its guests. Many reviews highlight the hotel's Wi-Fi as perfect and excellent, with some guests noting that it is fast and comfortably supports activities such as audio calling. Additionally, when minor issues arise, the attentive staff at reception are praised for their prompt resolution. However, there are several accounts of inconsistent experiences, with some guests encountering difficulties connecting in their rooms, describing the Wi-Fi as dodgy or not available. Despite these setbacks, the hotel's proximity to transit options offers convenience for those who need to stay connected on the go. Overall, while the Wi-Fi can be excellent, there are instances where it may not meet expectations for all travelers.
Gym
The Novotel Toronto Centre consistently impresses guests with its fitness amenities, positioning itself as a standout choice for travelers who prioritize wellness and exercise during their stay. The gym is highlighted as one of the hotel’s most notable features, boasting a variety of free weights and cable machines suitable for most workout routines. Guests appreciate the cleanliness, space, and welcoming atmosphere of the fitness center, which is well-equipped and maintains excellent ventilation.
The comprehensive facilities encompass a sauna, fitness studio, and a pool area, with amenities including a hot tub and a spa. Although the pool is described as somewhat small, guests still find it enjoyable, noting the convenience of having it located separately on the eighth floor. The complex also includes a sports area with a sauna open until late, which adds to the overall appeal for those interested in relaxation and fitness.
The gym's location within the hotel is considered advantageous, combined with friendly staff and excellent parking options, making it easy for guests to integrate wellness into their bustling schedule. Overall, the Novotel Toronto Centre is regarded as a place where both leisure and fitness seamlessly come together, making it an attractive option in a prime city location.
Pool
The Novotel Toronto Centre offers a pleasant pool experience for guests seeking relaxation during their stay. Many visitors appreciate the pool and hot tub, noting them as excellent features to enjoy after a long flight or a busy day of sightseeing. The pool area is consistently described as clean, with ample towels and water stations provided for guests' convenience. Despite some mentioning the pool being a bit small, it remains a favored spot for families and individuals alike, offering a good temperature for a refreshing swim. The hot tub, while not equipped with jets, provides a warm and relaxing environment. Additionally, the luxurious heated indoor pool and well-equipped gym enhance the overall leisure facilities available, making the hotel an appealing choice for those wanting a quiet and well-rounded experience in downtown Toronto.
Family
Nestled in the heart of Toronto, The Novotel Toronto Centre offers an exceptional family-friendly experience, making it an ideal choice for those traveling with children. With a location that allows easy access to numerous restaurants and cafes, exploring the local dining scene is a breeze, adding to the overall convenience for families. Guests highlight the cleanliness and comfort of the hotel, with rooms featuring cozy beds perfect for relaxing after a day of exploration. For families, the hotel provides added perks such as free breakfast for children when adults dine at the buffet, and children up to 16 years can stay for free—adding tremendous value for those considering a family getaway.
The hotel's welcoming staff deserves special mention; they are praised for their friendliness and attentiveness, creating memorable interactions such as making a young guest feel like royalty, enhancing the overall stay and leaving guests eager to return. Families find the pool area to be a delightful addition, providing entertainment and relaxation for kids in a safe, clean environment. Pet owners also appreciate the hotel's pet-friendly policy, ensuring that even their furry companions are cared for.
Whether it's an impromptu upgrade at check-in or the thoughtful treatment during special events like concerts, The Novotel Toronto Centre has demonstrated a commitment to delivering a memorable and accommodating experience for all guests. Its central location proves beneficial for leisurely walks and easy access to city sights, making it a perfect choice for short family getaways, filled with lasting memories and rejuvenation.
4 Star
Nestled in a prime, central location, the Novotel Toronto Centre offers an experience that many guests find satisfying. Visitors frequently commend the hotel's modern and aesthetically pleasing design, making it a suitable base for exploring local sites. Many mention the quality of services and facilities, highlighting good amenities combined with a reasonable price. Despite some mixed opinions on whether it fully meets a 4-star standard, numerous guests express their overall satisfaction, noting it as their preferred choice when visiting Toronto. The hotel seems to strike a chord with its clientele, with a majority eager to return for future stays.
Business
The Novotel Toronto Centre emerges as a reliable choice for business travelers visiting the city. Its prime location in the city center enhances convenience for those with busy schedules, offering easy access to local attractions and business districts. The hotel boasts clean, modern, and comfortable rooms, which are complemented by amenities such as in-room desks, facilitating work on-the-go. Catering further to business needs, the services provided are designed with travelers in mind, adding to the overall sense of cost effectiveness despite some perceptions of being overpriced. Dining options, particularly at Café Nicole, earn favorable remarks for quality. Additionally, the convenience of an on-site parking garage adds to the practicality that business guests often seek, making it equally appealing for both leisure stays and work-related visits.
Luxury
Nestled in the heart of Toronto, The Novotel Toronto Centre offers a luxurious retreat where comfort and modern elegance seamlessly blend. Guests frequently praise the quality of the equipment and services, noting the exceptionally comfortable and plush bed and bath linens. The hotel's spaces are both luxurious and inviting, featuring modern amenities such as a coffee maker that adds to the feeling of indulgence. This modern and beautiful hotel stands out as a top choice for those seeking a superior stay, with several guests deeming it the nicest they have experienced.
Yes, The Novotel Toronto Centre has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at The Novotel Toronto Centre.
Yes, The Novotel Toronto Centre welcomes dogs.
No, parking facilities aren't available at The Novotel Toronto Centre.