Toronto, 620 Church Street43.669096,-79.382592(Show on Map)
8.3
Very Good
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Town Inn Suites Hotel in Toronto has garnered a favorable reputation for its excellent location and commendable staff, making it a desirable choice for travelers. Positioned near key landmarks, dining options and transportation hubs, the hotel provides an ideal base for exploring the city. Guests appreciate the proximity to the Bloor-Yonge subway station, the Royal Ontario Museum and various shopping streets, striking a balance between vibrant city life and a peaceful retreat.
The hotel offers spacious and comfortable rooms equipped with full kitchens, making them suitable for longer stays and family vacations. While some rooms are newly renovated and modern, others show signs of wear, but overall, guests find the accommodations clean and well-maintained. The suites' layouts with separate living areas and, in some cases, balconies, contribute to a comfortable stay, although some variability in room quality exists.
The breakfast experience at the hotel has mixed reviews with guests noting the convenience of included continental breakfast items like fresh pastries and yogurt. However, the limited variety and small, crowded dining area detract from the overall experience. The cleanliness of the hotel is generally praised, although some guests have reported inconsistencies in housekeeping and maintenance.
One of the standout features of the hotel is its staff, frequently described as friendly, helpful and professional. The reception team is particularly noted for their responsiveness and accommodating nature, contributing significantly to positive guest experiences. The complimentary WiFi, while appreciated, has been reported to have some connectivity issues and limitations, particularly for longer stays.
Parking options at the hotel include secure, underground facilities, though some guests find the fees steep and the garage challenging to navigate due to ongoing construction. Despite these concerns, the parking is considered generally safe and convenient.
Families find the hotel especially accommodating with spacious suites and family-friendly amenities. The central location provides easy access to family activities, making it a preferred choice for group stays. For nightlife enthusiasts, the hotel's position in a lively neighborhood ensures easy access to numerous bars, clubs and restaurants, including LGBTQ+ friendly venues.
Overall, Town Inn Suites Hotel provides good value for its three-star rating, combining affordability, a prime location and attentive service. While there are areas for improvement, such as breakfast variety and some room updates, the hotel's strengths in location, staff service and spacious accommodations make it a recommended choice for both tourists and extended stays.
Categories
Dog Friendly
This hotel is pet-friendly. It provides a welcoming environment for guests traveling with their pets.
Nightlife
Located in downtown Toronto, Town Inn Suites is near the Church-Wellesley Village. Pegasus Bar, Pilot Tavern, and Hemingway's are nearby.
3 Star
The hotel provides suite-style accommodations that include kitchenettes, offering added value for longer stays. Its central location makes it a convenient base for exploring the city.
Family
Parking
EV charging stations
EV charging stations
Ski
Sustainability Journey
Honeymoon
Room Types
Deluxe SuiteFeaturing free WiFi, this spacious modern suite offers a contemporary finish, a separate living area and a full kitchen complete with granite counter tops and stainless steel appliances.
Two-Bedroom SuiteFeaturing free WiFi, this extra spacious apartment features 2 separate bedrooms, a large living area with a formal dining table, a large kitchen and 2 TVs.
Please note that the room rate with breakfast only includes breakfast for 2 guests.
Deluxe King SuiteEquipped with free WiFi, this spacious suite includes a flat-screen TV and a separate seating and dining area, fitted with hardwood floors. The kitchen is equipped with granite countertops, stainless steel appliances and a dishwasher.
Deluxe Double Room with Two Double BedsThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, a dining area, a wardrobe, as well as a sofa. The unit has 2 beds.
StudioFeaturing free toiletries, this studio includes a private bathroom with a bath and a hairdryer. The spacious studio features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Double StudioProviding free toiletries, this studio includes a private bathroom with a bath and a hairdryer. The spacious studio provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
King RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Review Summaries
Location
The guest reviews of Town Inn Suites Hotel highlight the hotel's excellent and convenient location in Toronto. Positioned near significant landmarks, dining options and transportation hubs, the hotel's situation is praised as ideal for exploring the city. It offers easy access, being just a short walk from the Bloor-Yonge subway station, allowing guests to reach downtown swiftly. Many reviews commend its proximity to main attractions like the Royal Ontario Museum, local eateries and shopping streets, making it a favorable spot for tourists. The central yet peaceful setting provides a balance of bustling city life and quiet retreat. Overall, the location of Town Inn Suites Hotel is repeatedly described as perfect, great and strategically advantageous for visitors looking to experience Toronto fully.
Breakfast
The breakfast experience at Town Inn Suites Hotel garnered mixed feedback from guests. Many appreciated the convenience of a continental breakfast included in their stay, describing it as satisfactory and mentioning fresh croissants, muffins, yogurt and fruit. However, the limited variety was frequently highlighted with repeated mentions of the absence of protein options like eggs or ham, leading some to describe the offerings as basic or minimalistic.
A significant point of concern was the size and setup of the breakfast area. Guests repeatedly noted that the room was too small to accommodate the hotel's guests, resulting in overcrowded conditions and long lines, especially for the coffee machine. This often led visitors to take their food back to their rooms to avoid the cramped space.
While the quality of the provided items was generally considered decent, the lack of diversity and the early closing time of the breakfast service left many guests underwhelmed. Despite these drawbacks, a number of visitors found the breakfast adequate for their needs, appreciating its availability as part of the service.
In summary, while the breakfast at Town Inn Suites Hotel offers some redeeming qualities such as fresh pastries and included convenience, the limited variety, absence of hot options and small dining area seem to detract from what could be a more enjoyable start to the day.
Rooms
Town Inn Suites Hotel offers spacious and comfortable rooms that many guests have found enjoyable. The suites are equipped with practical amenities, including full kitchens, making them ideal for longer stays. Many rooms feature separate living areas, bedrooms and sometimes even balconies, although some balconies may be inaccessible. Cleanliness is generally praised, though a few guests reported issues that were promptly addressed by the staff.
However, the hotel's accommodations reveal a spectrum of experiences. Some rooms are newly renovated with modern and stylish decor, while others show signs of age and wear, such as dated furniture and minor maintenance issues. Despite these inconsistencies, most guests appreciate the large and well-equipped spaces provided.
Comfortable beds, good room layouts and useful kitchen facilities contribute significantly to the overall positive reviews, although some guests mentioned firmness of mattresses and temperature control problems. The hotel's location in a lively neighborhood also adds to its appeal.
In summary, while Town Inn Suites Hotel offers spacious, well-equipped rooms that cater well to longer stays and family stays, the quality can vary depending on recent renovations and upkeep. Yet, for its price point, many find it a good value for the space and amenities provided.
Beds
In the heart of the bustling city, Town Inn Suites Hotel is praised for its comfortable and clean accommodations, particularly the beds which have garnered mixed reviews. Guests frequently highlight the comfort of the beds, describing them as very comfortable, superb and spacious with many noting the cleanliness and coziness of the bedding. The duvets wrapped in sheets add a touch of neatness, while the spacious, comfy beds have been a delight for many.
However, some reviews point to older, sagging mattresses and the need for upgrades. There's a noted inconsistency with some guests finding the beds too soft or hard, causing discomfort. Pillows, while mostly comfortable, have also been criticized for being too soft or too small in some cases. Although some beds were described as giving sore backs or being lumpy, several guests still found them quite comfortable.
Despite these contrasting opinions, the hotel's staff stand out as being exceptionally friendly and helpful, contributing positively to the overall guest experience. With a generally clean environment, spacious rooms and a courteous team, Town Inn Suites Hotel remains a comfortable stay for many, albeit with some room for bed improvements.
Cleanliness
The cleanliness of Town Inn Suites Hotel in Toronto has received mixed feedback from guests. Many reviewers praised the hotel for its clean and comfortable rooms, noting that the spaces were well-maintained and offered a pleasant stay. Comments frequently highlighted the cleanliness of the rooms, bathrooms and suites, as well as the efficiency of the daily cleaning services. The hotel's common areas, such as hallways and communal spaces, generally maintained a good level of hygiene.
However, several guests pointed out areas in need of improvement. Issues with dirty floors, ventilation grilles and outdated bathrooms were mentioned multiple times. Some reviews noted inconsistent housekeeping with reports of rooms not being cleaned thoroughly or regularly. There were occasional mentions of poor conditions, such as dirty carpets, unwashed kitchen utensils and stained fixtures. Renovation and construction noises were also a recurring concern, impacting the overall experience for some guests.
Despite these mixed reviews, the hotel's staff received commendation for their friendliness and helpfulness, contributing positively to the guests' stay. Overall, while the Town Inn Suites Hotel has its strengths in cleanliness and comfort, there are notable areas requiring attention to meet guests' expectations fully.
Staff
Town Inn Suites Hotel boasts a highly commendable staff dedicated to enhancing guest experiences. Most reviews highlight the staff's extremely friendly and helpful nature with many guests appreciating their courteous and professional demeanor. The reception team often garners praise for being responsive, efficient and accommodating, even when managing booking changes or unexpected requests. Guests frequently mention the staff’s quick responses to requests and the extra effort they put in to ensure comfort, from smooth check-in processes to providing useful local recommendations. Additionally, the housekeeping staff is noted for maintaining clean accommodations to a satisfactory standard.
The front desk staff stands out for their welcoming presence, often going above and beyond in their service. Many reviews commend their effective handling of issues and the personalized attention given to individual needs, such as adjusting room assignments promptly and offering late check-outs for special circumstances. The on-site management team is similarly recognized for their supportive and understanding approach, thereby fostering a positive atmosphere.
Overall, the staff at Town Inn Suites Hotel significantly contributes to a pleasant and supportive guest experience, making it a desirable choice for travelers seeking attentive and friendly service during their stay.
Wi-Fi
Town Inn Suites Hotel provides complimentary WiFi, which is accessible throughout the premises, including the guest rooms. Many guests found it functional and appreciated having it included without extra charges. However, some reviews highlighted limitations such as intermittent connectivity issues, low speeds and occasional disturbances. It appears that the WiFi can support only three devices at a time and the connection resets daily, which might cause inconvenience for longer stays. Additionally, some guests reported difficulties in using the internet for streaming services like YouTube on the TV. While several guests had a decent experience with the speed and stability of the connection, others mentioned significant disruptions, describing the internet as slow, sometimes even to the point of being unusable. Overall, the quality of the WiFi seems variable and potential guests might want to be prepared for possible connectivity challenges.
Parking
When staying at the Town Inn Suites Hotel and considering the parking options, guests share a variety of experiences. The hotel provides on-site, underground parking, which many find to be safe and convenient for car upkeep. Free parking is available but often limited, adding a layer of impressive value for visitors when accessible. However, several reviews highlight the cost of parking with fees ranging from $30 to $46 per night, often described as steep or overpriced.
Navigability in the parking garage can be challenging due to narrow spaces and unclear signage, particularly amidst ongoing construction. Some have noted that the garage was tricky or confusing to access, compounded by a somewhat grungy environment with plaster peeling from the walls. Despite these hurdles, the garage is generally seen as secure once parked and there are facilities for temporary parking, such as driveway spaces at the front of the hotel, which add to the convenience during check-in.
Valet parking and discounted rates are also mentioned, providing alternative options for guests. Nonetheless, the additional expense of parking is a frequent point of contention with many feeling the fees are not justified given the conditions and occasional hazards noted during construction periods. Overall, while the parking at Town Inn Suites offers an array of functional benefits, it presents a mixed bag of costly and logistical challenges.
Family
Town Inn Suites Hotel is a haven for families, offering an inviting atmosphere where kids particularly enjoy their stay. The hotel is noted for its family-friendly environment, making it ideal for family reunions and vacations. Accommodations are spacious with suites that cater well to groups, featuring amenities like full kitchens and separate living spaces. Families appreciate the ability to stay in large two-bedroom suites, ensuring everyone has their own bed for a comfortable night's rest.
The location is praised as being convenient for family activities, providing a great base for exploring the surrounding area. The rooms are not only spacious but also clean and quiet, making them well-suited for a relaxing family getaway. While not overly luxurious, the hotel offers the essentials needed for a pleasant stay and the staff is known to be reliable.
There are minor drawbacks, such as occasional smells upon arrival and some limitations in kitchen amenities. However, the overall value for money and the comfort provided make this hotel a recommended choice for families. Spacious, well-furnished rooms coupled with a central location and a welcoming atmosphere define the experience at Town Inn Suites Hotel, making it perfect for family holidays and longer stays.
Nightlife
Town Inn Suites Hotel boasts a prime location for those looking to experience Toronto's vibrant nightlife. Positioned right in the heart of the action, guests benefit from easy access to numerous clubs, bars and pubs, making it ideal for those eager to immerse themselves in the city's lively evening scene. The surrounding neighborhood is bustling with energy, offering a multitude of bars, restaurants and cafes within a short walking distance, which provides ample options for both dining and entertainment.
For those particularly interested in the LGBTQ+ nightlife, this hotel is situated conveniently close to an array of gay bars and clubs. Moreover, its central downtown location ensures that guests are well-placed to explore the metro station and nearby amenities such as Starbucks, making it easy to get around the city.
While the location is undeniably a highlight, some guests noted the presence of ongoing construction projects around the area, which might be a consideration for those sensitive to noise or looking for a more serene environment. Overall, Town Inn Suites Hotel stands out for its convenience and proximity to Toronto's major nightlife activities, making it a solid choice for party-goers and night-owls looking to explore all that the city has to offer after dark.
3 Star
Town Inn Suites Hotel is a commendable choice for those seeking good value at a three-star standard. The hotel often exceeds expectations for its rating, achieving high praise for its cleanliness and overall quality. Guests uniformly appreciate the affordability, especially considering its central location in the city. It's noted to be a great cost-benefit option with competitive pricing compared to alternatives.
Visitors have enjoyed comfortable and tidy suites, finding the accommodations sufficient and the overall experience pleasant and convenient. Although the decor is modest and some rooms appear a bit outdated, the hotel's cleanliness and comfort are consistent highlights.
For those expecting lavish amenities or high-end finishes, Town Inn Suites might fall short. Some minor issues, such as noisy surroundings and occasional key malfunctions, are mentioned but don't significantly detract from the overall satisfaction. Breakfast options could use improvement, but this is a minor drawback in the grand scheme.
In summary, Town Inn Suites offers a reliable and satisfactory three-star stay with exceptional value for money, making it a solid choice for visitors looking for convenience without the luxury price tag.
Dog Friendly
Town Inn Suites Hotel is praised for its dog-friendly atmosphere, making it an excellent choice for travelers with pets. Guests appreciate that pets are welcome and that there is only a small fee for bringing along a dog. The hotel's grounds are accommodating with easy access to a dog park nearby. It's also conveniently located within walking distance to eateries, the subway, shopping areas and recreational spaces. A notable feature is the hotel’s willingness to meet special requests, such as accommodating guests and their pets in lower-level rooms.
FAQ
No, Town Inn Suites Hotel doesn't have any pool.
No, a spa isn't available at Town Inn Suites Hotel.
Yes, Town Inn Suites Hotel welcomes dogs.
Yes, parking facilities are available at Town Inn Suites Hotel.
