The Sands Torquay
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Summary of reviewsThe Sands Torquay is highly appreciated for its prime location, offering picturesque views and easy access to Torquay's stunning beaches and golf course. Guests frequently commend its scenic tranquility, making it an ideal retreat from the bustling town center while still being conveniently situated for exploring the Great Ocean Road and other local attractions.
The breakfast experience receives mixed feedback with many guests enjoying the lovely meals and beautiful views, although some call for more variety and better value for money. Dinner experiences also vary; while some guests enjoy the food and ambiance, others find the menu limited and the service timings inconvenient, especially in winter.
The rooms are a standout feature, lauded for their spaciousness, modern design and comfort. Cleanliness is a strong point with most guests finding the accommodations impeccably maintained and well-appointed. Minor issues such as thin walls or basic toiletries are noted but do not significantly detract from the overall positive impression.
Staff at The Sands Torquay receive widespread praise for their helpfulness, friendliness and efficiency. Notable mentions of exceptional service from individuals like Tracey and Tatania underscore the warm and engaging interaction guests experience during their stay.
The hotel’s WiFi is generally good, aiding families and individuals in staying connected. The gym and pool facilities are highly regarded with guests appreciating the well-maintained equipment and pleasant swimming environment.
Parking at The Sands Torquay is another positive with ample, secure and well-lit options adding to the convenience of staying there. For golf enthusiasts, the hotel stands out with its direct access to a beautiful golf course, complete with a driving range and engaging staff, making it a favored destination.
The beds are often described as very comfortable, though individual preferences for firmness vary. Overall, many guests find the beds and the sleep quality they provide to be excellent.
The Sands Torquay lives up to its four-star rating with amenities, recently refurbished facilities and an overall stay experience that meets guests' high expectations. Despite some isolated minor drawbacks, the hotel’s beautiful location, comfortable accommodations and commendable service create an inviting and relaxing atmosphere that encourages repeat visits.
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The breakfast experience receives mixed feedback with many guests enjoying the lovely meals and beautiful views, although some call for more variety and better value for money. Dinner experiences also vary; while some guests enjoy the food and ambiance, others find the menu limited and the service timings inconvenient, especially in winter.
The rooms are a standout feature, lauded for their spaciousness, modern design and comfort. Cleanliness is a strong point with most guests finding the accommodations impeccably maintained and well-appointed. Minor issues such as thin walls or basic toiletries are noted but do not significantly detract from the overall positive impression.
Staff at The Sands Torquay receive widespread praise for their helpfulness, friendliness and efficiency. Notable mentions of exceptional service from individuals like Tracey and Tatania underscore the warm and engaging interaction guests experience during their stay.
The hotel’s WiFi is generally good, aiding families and individuals in staying connected. The gym and pool facilities are highly regarded with guests appreciating the well-maintained equipment and pleasant swimming environment.
Parking at The Sands Torquay is another positive with ample, secure and well-lit options adding to the convenience of staying there. For golf enthusiasts, the hotel stands out with its direct access to a beautiful golf course, complete with a driving range and engaging staff, making it a favored destination.
The beds are often described as very comfortable, though individual preferences for firmness vary. Overall, many guests find the beds and the sleep quality they provide to be excellent.
The Sands Torquay lives up to its four-star rating with amenities, recently refurbished facilities and an overall stay experience that meets guests' high expectations. Despite some isolated minor drawbacks, the hotel’s beautiful location, comfortable accommodations and commendable service create an inviting and relaxing atmosphere that encourages repeat visits.
Hotel near Golf Courses
This hotel features an on-site 18-hole links style championship golf course designed by Stuart Appleby. It offers practice facilities including a driving range, chipping greens, and putting greens.
Hotel with Swimming Pool
This hotel has a swimming pool and is known for its golfing facilities. It is a good option for those who enjoy combining pool time with other recreational activities.
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
This 4-star hotel provides free Wi-Fi, ensuring guests stay connected. It also features a fitness center, restaurant, bar, tennis court, and an indoor pool, offering a blend of leisure and connectivity.
Hotel with Parking
The Sands Torquay provides complimentary onsite parking free of charge for guests. This ensures a hassle-free experience for those arriving with their own vehicles.
Accessible Hotel
The Sands Torquay offers accessible rooms designed for comfort, featuring king or twin bed options. The expansive bathroom includes a wheel-in shower with grab rails and a flip-down seat.
4-Star Hotel
This hotel features an 18-hole golf course, an indoor pool, and a fitness center. It is located near Point Impossible Nudist Beach and offers comfortable rooms with friendly staff. Guests appreciate the hotel's facilities and its proximity to the beach and Torquay town.
Hotel with Indoor Pool
The hotel offers an indoor heated 25-metre lap pool as part of its Health Club facilities, providing ample space for lap swimming and leisure-based exercise activities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
Small Hotel
Hotel with Tennis Courts
Hotel with Heated Pool
Guest Reviews
The Sands Torquay boasts a prime location, frequently praised for its proximity to Torquay's stunning landscapes and essential amenities. Guests consistently highlight the hotel's enviable closeness to various beaches with some describing it as just a short walk from the shore. The locale not only offers beautiful beach access but also presents breathtaking views of the neighboring golf course, contributing to a tranquil and calming atmosphere.
Though slightly removed from the town center, the hotel remains a convenient base for exploring the region, especially for those planning an early start on the Great Ocean Road. The peaceful environment adds to its charm, providing a perfect retreat away from the bustling crowds. Visitors have also appreciated the quick and easy access to walking tracks, cycling routes and nearby attractions.
Overall, The Sands Torquay is celebrated for its picturesque location, scenic views and serene setting, making it an ideal place for a relaxing stay near the beach and other local amenities.
‘The Sands Torquay’ presents a mixed bag when it comes to breakfast experiences. Many guests enjoyed a lovely breakfast, complimenting the beautiful views and tasty food, particularly praising the toast and coffee. The breakfast selection often impressed with hot options and great coffee adding to the overall positive atmosphere.
Yet, not all guests were equally satisfied. Some found the breakfast to be predictable and uninspired and the additional cost for items like coffee left a few feeling short-changed. The lack of a buffet breakfast disappointed some visitors, who expected a more varied selection. The pricing seemed steep to several guests as well with comments on breakfast costing $30 or feeling expensive and not necessarily good value for money.
Service at breakfast, while generally praised, was occasionally described as slow. A demand for more breakfast choice, more fruit and hotter meals was evident, addressing a need for better options and improved presentation.
In conclusion, while ‘The Sands Torquay’ offers a lovely breakfast with standout views and some commendable food items, there remains room for improvements in variety, temperature, value and service efficiency.
The dinner experience at The Sands Torquay has been met with a mix of reviews from guests. Many visitors found the food to be quite good with phrases like "amazing," "very nice," and "meals were lovely" frequently mentioned. Overlooking the golf course during dinner was an appreciated ambience for some.
However, there were several areas of concern. Guests often remarked that the food was average with specific dishes, such as the very salty salmon and terrible Hawaiian pizza, being highlighted negatively. The limited and basic menu, largely considered a pub or takeaway menu, failed to impress many. The dining area was described as uncomfortable and the general dining facilities received criticism for their lack of availability and quality.
Service times were another significant issue. The restaurant and café often closed early, sometimes within minutes of guests' arrival, leaving no options for late dinners or room service, especially during the winter period when the restaurant seemed to be closed entirely for dinner.
In summary, while some guests enjoyed their meals in a pleasant setting, the overall dining experience at The Sands Torquay requires improvement to meet broader guest expectations.
The rooms at The Sands Torquay are frequently praised for their spaciousness, comfort and modern design. Many guests appreciated the clean and airy ambiance with several highlighting the fresh and spotless condition of their accommodation. The beds are often described as incredibly comfortable with quality bedding enhancing the overall experience. The stylish décor and contemporary furnishings provide a luxurious feel, complemented by well-appointed facilities and large televisions with advanced connectivity options.
Balconies with pleasant views, whether overlooking the golf course or other aspects of the property, add an appealing touch to many rooms. Guests also value the quiet atmosphere, which, combined with effective air conditioning, contributes to a restful stay. The bathrooms, outfitted with good showers and quality toiletries, are another frequent point of praise.
While some reviews mention minor issues such as thin walls or basic toiletries, the overall impression is that of a well-maintained, modern hotel offering a high level of comfort. Additionally, the proximity to the beach and access to resort facilities such as the swimming pool and gym enhance the overall guest experience. Whether in a beautifully renovated suite or a spacious standard room, the consensus indicates a consistently pleasant and inviting stay at The Sands Torquay.
The Sands Torquay garners a variety of opinions regarding the comfort of its beds with many guests highlighting the positives. The majority of the reviews consistently describe the beds as very comfortable with phrases like "comfy beds," "extremely comfortable," and "huge very comfy bed" being recurrent. The spacious rooms also add to the overall appeal, rendering the stay more enjoyable. The quality of the pillows also stands out, as numerous guests appreciated their comfort.
There are mixed feelings about the softness of the beds. While some guests found them "a little too soft," others praised the "super soft sheets" and the cozy feel, claiming it led to a "perfect sleep." However, a few reviews note that the beds were either "too soft" or "very uncomfortable," suggesting inconsistencies in guest experiences. These comments indicate that while many visitors had a restful night, some did encounter issues with bed firmness.
In summary, many guests find the beds at The Sands Torquay to be exceptionally comfortable, contributing to a restful night's sleep. However, individual preferences for bed firmness may affect one's experience, making it important for potential guests to consider their own comfort needs. Overall, the hotel seems to offer a generally positive sleep environment, complemented by spacious rooms and quality bedding amenities.
The Sands Torquay garners significant praise for its impressive cleanliness and well-maintained facilities. Guests frequently highlight the clean, comfortable and spacious rooms, often describing them as modern, cozy and well-equipped. The hotel's linens and overall maintenance receive high marks with many noting spotless conditions that contributed to an enjoyable stay. The facilities, including the pool and common areas, are generally well-kept, adding to the pleasant ambiance of the hotel.
However, a few minor cleanliness issues do arise. Some guests reported problems with dirty windows, fly screens and occasional oversight in housekeeping, such as uncleaned showers, leftover hairs and crumbs on benchtops. Despite these isolated incidents, the majority of reviews reflect a high standard of cleanliness and upkeep, suggesting that the hotel’s management pays careful attention to maintaining the property.
Overall, guests appreciated the welcoming and clean environment of The Sands Torquay with many finding the rooms and facilities to be a great value, comfortable and ideal for a relaxing stay.
The reviews for 'The Sands Torquay' highlight the exceptional quality of the hotel’s staff. Guests frequently describe the staff as exceptionally helpful, friendly and efficient. Many guests specifically praised Tracey for her outstanding service, noting that she went above and beyond to make their stay special and some mentions also commend Tatania for her top-class customer service.
The reception staff, including Nancy and Letisha, earned acclaim for being professional, accommodating and friendly. The housekeeping and bar staff also received positive feedback for their courteous and engaging demeanor. Mark at the golf centre was noted for being incredibly helpful and the team as a whole was recognized for making useful trip recommendations.
While the majority of experiences were positive, a few reviews mentioned occasional stress at reception and some delays in service. However, the overwhelming sentiment is one of high-quality service with staff ensuring a warm and welcoming atmosphere, contributing significantly to an enjoyable stay at the hotel.
At The Sands Torquay, guests generally find the WiFi to be good with several reviews mentioning excellent connectivity and a strong signal in the rooms. The complimentary WiFi is appreciated, especially by families with kids. However, a few guests did experience poor connections and a complete lack of internet during their stay. Beyond technology, the hotel shines with its clean, spacious rooms and friendly, engaging staff. The location of the hotel is also noted as nice, further enhancing the overall experience for most guests.
The Sands Torquay offers an impressive gym that guests have consistently praised. Many highlight the gym as excellent, well-kept and clean with a wide variety of machines and weights, catering to fitness enthusiasts. The facilities appear to be very modern and up-to-date, contributing to an overall positive experience. Additionally, the hotel boasts a well-maintained indoor pool, although there is a minor note regarding the need for some repairs in the ceiling area above the pool. Guests also appreciate the nicely refurbished rooms, further enhancing their stay at the hotel. Overall, the gym and pool facilities at The Sands Torquay are highly regarded and add significant value to the guest experience.
The Sands Torquay offers a well-regarded indoor heated pool, which many guests described as clean, tidy and wonderfully warm. The pool area generally remains uncrowded, allowing for a more private and peaceful swimming experience. Guests appreciated the clear, still water and the overall cleanliness of the pool facilities. However, some noted occasional closures of the pool due to maintenance or other activities such as swimming lessons, which was a disappointment for some visitors. There were also mentions of the pool area needing some repairs, particularly the gym's ceiling. While the pool itself is a strong feature of the property, there is no associated spa area and some guests missed having this additional amenity. Despite these few drawbacks, the majority of guests enjoyed the pool, highlighting it as a significant and positive aspect of their stay. The combination of the gym and the quality swimming pool facilities makes it a compelling option for those visiting Torquay.
The Sands Torquay offers a superb location, conveniently situated close to planned activities and a beautiful beach. The setting is lovely, providing easy access for guests. Parking is highly praised with plenty of options available. The parking facilities are well-lit and secure, ensuring peace of mind. Additionally, free parking is a significant advantage, making it easy to find a spot. Despite some mentions of the car park being busy and having views of nearby shipping containers, the overall consensus indicates that parking is easy and hassle-free. The helpful and amazing staff further contribute to a positive experience, encouraging many guests to return.
The Sands Torquay is a favored destination for golf enthusiasts, offering a remarkable experience for guests with a keen interest in the sport. The hotel's location provides the closest proximity to both the area and Torquay beach, enhancing its appeal. Guests often applaud the clean, well-sized rooms and accommodating staff, who ensure a comfortable stay.
The highlight for many is the hotel's direct access to a beautiful and expansive golf course, making it a golfer's heaven. Many rooms overlook the lush greens, offering stunning views that contribute to a relaxing environment. Guests frequently mention their enjoyment of the golf course, describing it as great, fantastic and beautiful. Several rounds on this meticulously maintained course come highly recommended, despite some noting that golfing on-site can be expensive.
The golf facilities also include a driving range and easy access to various amenities with helpful and attentive golf staff adding to the experience. Unique elements such as spotting kangaroos within the golf compound add to its charm.
Beyond golf, the hotel boasts additional amenities such as a brilliant gym and pool, ensuring a rounded and engaging stay for all visitors.
The Sands Torquay upholds its four-star rating with an exceptional overall stay experience. Guests consistently agree that the amenities and facilities align with what one would expect from a hotel of this caliber. The recent refurbishment has been well-received, highlighting fresh, spotless rooms and up-to-date décor. Visitors enjoy great views and commend the resort for maintaining good facilities throughout. However, it's noted that the pool is rated average and the resort can be on the expensive side. Additionally, some facilities close early. Overall, The Sands Torquay successfully delivers a four-star experience.
The Sands Torquay offers a welcoming atmosphere for those traveling with their four-legged friends. It's clear that the hotel prides itself on being pet and dog friendly with dedicated dog-friendly rooms that match the comfort and style of their regular accommodations. Guests have appreciated the ability to stay with their dogs, noting the convenience of pet-friendly rooms and amenities like a dog-friendly café. The golf course and nearby dog beach further enhance the experience for pet owners. However, there are a few considerations, such as an extra fee for pets and the absence of a pet bed. Despite these minor points, the hotel is well-regarded for supporting pet owners, creating a positive and accommodating environment for both guests and their furry companions.
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Location
Though slightly removed from the town center, the hotel remains a convenient base for exploring the region, especially for those planning an early start on the Great Ocean Road. The peaceful environment adds to its charm, providing a perfect retreat away from the bustling crowds. Visitors have also appreciated the quick and easy access to walking tracks, cycling routes and nearby attractions.
Overall, The Sands Torquay is celebrated for its picturesque location, scenic views and serene setting, making it an ideal place for a relaxing stay near the beach and other local amenities.
Breakfast
Yet, not all guests were equally satisfied. Some found the breakfast to be predictable and uninspired and the additional cost for items like coffee left a few feeling short-changed. The lack of a buffet breakfast disappointed some visitors, who expected a more varied selection. The pricing seemed steep to several guests as well with comments on breakfast costing $30 or feeling expensive and not necessarily good value for money.
Service at breakfast, while generally praised, was occasionally described as slow. A demand for more breakfast choice, more fruit and hotter meals was evident, addressing a need for better options and improved presentation.
In conclusion, while ‘The Sands Torquay’ offers a lovely breakfast with standout views and some commendable food items, there remains room for improvements in variety, temperature, value and service efficiency.
Dinner
However, there were several areas of concern. Guests often remarked that the food was average with specific dishes, such as the very salty salmon and terrible Hawaiian pizza, being highlighted negatively. The limited and basic menu, largely considered a pub or takeaway menu, failed to impress many. The dining area was described as uncomfortable and the general dining facilities received criticism for their lack of availability and quality.
Service times were another significant issue. The restaurant and café often closed early, sometimes within minutes of guests' arrival, leaving no options for late dinners or room service, especially during the winter period when the restaurant seemed to be closed entirely for dinner.
In summary, while some guests enjoyed their meals in a pleasant setting, the overall dining experience at The Sands Torquay requires improvement to meet broader guest expectations.
Rooms
Balconies with pleasant views, whether overlooking the golf course or other aspects of the property, add an appealing touch to many rooms. Guests also value the quiet atmosphere, which, combined with effective air conditioning, contributes to a restful stay. The bathrooms, outfitted with good showers and quality toiletries, are another frequent point of praise.
While some reviews mention minor issues such as thin walls or basic toiletries, the overall impression is that of a well-maintained, modern hotel offering a high level of comfort. Additionally, the proximity to the beach and access to resort facilities such as the swimming pool and gym enhance the overall guest experience. Whether in a beautifully renovated suite or a spacious standard room, the consensus indicates a consistently pleasant and inviting stay at The Sands Torquay.
Beds
There are mixed feelings about the softness of the beds. While some guests found them "a little too soft," others praised the "super soft sheets" and the cozy feel, claiming it led to a "perfect sleep." However, a few reviews note that the beds were either "too soft" or "very uncomfortable," suggesting inconsistencies in guest experiences. These comments indicate that while many visitors had a restful night, some did encounter issues with bed firmness.
In summary, many guests find the beds at The Sands Torquay to be exceptionally comfortable, contributing to a restful night's sleep. However, individual preferences for bed firmness may affect one's experience, making it important for potential guests to consider their own comfort needs. Overall, the hotel seems to offer a generally positive sleep environment, complemented by spacious rooms and quality bedding amenities.
Cleanliness
However, a few minor cleanliness issues do arise. Some guests reported problems with dirty windows, fly screens and occasional oversight in housekeeping, such as uncleaned showers, leftover hairs and crumbs on benchtops. Despite these isolated incidents, the majority of reviews reflect a high standard of cleanliness and upkeep, suggesting that the hotel’s management pays careful attention to maintaining the property.
Overall, guests appreciated the welcoming and clean environment of The Sands Torquay with many finding the rooms and facilities to be a great value, comfortable and ideal for a relaxing stay.
Staff
The reception staff, including Nancy and Letisha, earned acclaim for being professional, accommodating and friendly. The housekeeping and bar staff also received positive feedback for their courteous and engaging demeanor. Mark at the golf centre was noted for being incredibly helpful and the team as a whole was recognized for making useful trip recommendations.
While the majority of experiences were positive, a few reviews mentioned occasional stress at reception and some delays in service. However, the overwhelming sentiment is one of high-quality service with staff ensuring a warm and welcoming atmosphere, contributing significantly to an enjoyable stay at the hotel.
Wi-Fi
Gym
Pool
Parking
Golf
The highlight for many is the hotel's direct access to a beautiful and expansive golf course, making it a golfer's heaven. Many rooms overlook the lush greens, offering stunning views that contribute to a relaxing environment. Guests frequently mention their enjoyment of the golf course, describing it as great, fantastic and beautiful. Several rounds on this meticulously maintained course come highly recommended, despite some noting that golfing on-site can be expensive.
The golf facilities also include a driving range and easy access to various amenities with helpful and attentive golf staff adding to the experience. Unique elements such as spotting kangaroos within the golf compound add to its charm.
Beyond golf, the hotel boasts additional amenities such as a brilliant gym and pool, ensuring a rounded and engaging stay for all visitors.
4 Star
Dog Friendly
Yes, The Sands Torquay has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at The Sands Torquay.
No, The Sands Torquay doesn't allow dogs.
Yes, parking facilities are available at The Sands Torquay.
Yes, The Sands Torquay has a gym.
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