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Summary of reviewsThe Torquay Tropicana Motel is well-regarded for its prime location, providing convenient access to Torquay's vibrant shopping district, stunning beaches, and popular surf outlets. It serves as a comfortable base for those embarking on the Great Ocean Road journey and offers ample parking for a stress-free visit. Guests appreciate the spacious, well-equipped, and clean rooms featuring amenities such as microwaves and toasters, contributing to a comfortable stay. Despite its central location, the motel strikes a balance of tranquility, with rooms positioned away from road noise, ensuring a peaceful retreat.
The cleanliness of the rooms is frequently praised, with special mentions of tidy and inviting spaces adorned with crisp sheets and soft towels. Although bathrooms may require some upgrades, overall, the accommodation is considered well-maintained and suitably equipped for a restful stay. A notable highlight is the exceptionally friendly and helpful staff, whose politeness and accommodating nature significantly enhance the overall experience. The team's warmth and attentiveness offer a welcoming atmosphere, making guests feel at ease throughout their stay.
The motel extends its appeal through amenities such as a pool and spa, offering relaxation particularly appreciated by families. Guests find the pool area clean and spacious, adding value to their stay experience despite occasional temperature concerns. Parking facilities are another advantage, with direct access from room doors and ample space for larger vehicles, providing convenience for travelers.
Beds at the motel are mostly praised for their comfort, with positive reviews emphasizing restful nights facilitated by cozy and well-maintained rooms. While there are minor concerns about some mattresses, the general sentiment acknowledges comfort, supported by excellent pillows and the attentive service from the staff.
Overall, the Torquay Tropicana Motel ensures good value and comfort through its strategic location, clean facilities, and welcoming atmosphere. Despite some areas needing minor improvements, guests consistently enjoy a positive stay experience, underscored by the motel's efforts to provide basic yet satisfying accommodations. Show more
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Categories
Motel with Parking
Guests at this motel benefit from free parking, including individual parking bays for each unit. Onsite parking for larger vehicles can also be arranged, providing convenient options for different vehicle types.
Cheap Motel
A budget-friendly motel providing essential amenities for a comfortable stay. Its central location offers easy access to local attractions and dining options, making it a practical choice for value-seeking travelers.
Accessible Motel
The motel has a wheelchair accessible standard unit available. The unit is equipped with all your creature comforts.
Motel with Outdoor Pool
This motel provides a solar heated outdoor pool for guests to enjoy.
Motel Taking Steps Towards Sustainability
Motel with Swimming Pool
Heated Pool Outdoor Pool
Small Motel
4-Star Motel
Motel with Heated Pool
Room Types
Standard RoomThis air-conditioned room features a microwave and a flat-screen TV.
Spa UnitThis air-conditioned apartment features a flat-screen TV, a microwave and a refrigerator. Linen and towels are provided.
Family RoomThis air-conditioned apartment features a toaster, electric kettle and a microwave. Linen and towels are provided.
Guest Reviews
7.6
Good
Location
The Torquay Tropicana Motel boasts a prime location, a key highlight that consistently resonates with guests. Nestled comfortably near Torquay's bustling shopping area and beautiful beaches, it serves as a convenient base for those embarking on the iconic Great Ocean Road journey. The proximity to surf outlets and good restaurants further enhances its appeal for surf enthusiasts and food lovers alike. Guests appreciate the ease of access and ample parking that contribute to a stress-free visit.
The motel offers spacious and well-equipped rooms, ensuring a comfortable stay with amenities like microwaves and toasters. Despite its location on the main road, rooms are noted for their tranquility and cleanliness, delivering a peaceful retreat after a day of exploration. Staff hospitality is frequently mentioned, underscoring the friendly and helpful service that adds to the overall positive experience. Whether traveling by vehicle or enjoying the easy walk to nearby attractions, the Torquay Tropicana Motel consistently meets the needs of its guests, providing excellent value in a quiet and convenient setting.
Rooms
Torquay Tropicana Motel offers guests a comfortable and spacious experience, with rooms that are frequently praised for their cleanliness and ample space. Guests appreciate the good facilities, including the availability of two TVs, convenient access to power for charging devices, and kitchen amenities like a kettle, toaster, and microwave. The motel rooms are described as clean and cozy, with plenty of storage for luggage, making them ideal for families and travelers seeking roominess.
The beds receive consistent praise for their comfort, contributing to a restful stay. The staff is noted as being friendly and helpful, ensuring a welcoming atmosphere. The location is convenient, providing easy access to local shops and restaurants, which is a big plus for guests who enjoy exploring the area on foot.
However, some reviews mention that the decor is a bit dated and highlight minor issues such as the shower plumbing needing attention. Despite this, the overall impression of the rooms remains positive, with guests appreciating the quiet, back-from-the-road positioning and the ample outdoor seating. For those looking for basic comfort and a well-rounded stay, Torquay Tropicana Motel seems to deliver on most fronts.
Beds
The Torquay Tropicana Motel has made quite an impression with its bed accommodations, offering a mixed experience for guests seeking a comfortable night’s sleep. Most reviews highlight the beds as comfortable, with phrases such as very comfortable beds and nice comfy beds frequently mentioned. The motel seems to excel with spacious, clean, and well-maintained rooms, providing a cozy and quiet atmosphere that enhances the overall experience. The emphasis on good facilities and reasonable pricing contributes to a positive stay for many visitors.
However, there are some mixed opinions regarding the condition of the mattresses. While some guests found the beds soft and easy to sleep on, others experienced discomfort due to issues such as saggy mattresses or springs felt through the bedding. Despite these occasional complaints, the majority of guests enjoyed the comfort provided by the beds, often accompanied by great pillows and attentive staff, creating a friendly environment.
Ultimately, while there is room for improvement concerning mattress quality, the consistent mentions of comfortable beds reflect the motel’s strengths, making it a solid option for travelers seeking a relaxing rest during their visit to Torquay.
Cleanliness
Situated conveniently for exploring the local area, the Torquay Tropicana Motel presents itself as a solid choice for travelers prioritizing cleanliness and comfort. Guest reviews consistently highlight the cleanliness of the rooms, describing them as tidy, neat, and inviting. Crisp sheets and soft towels contribute to the comfort of the rooms, which also come equipped with essential amenities like tea-making facilities, a toaster, and a microwave.
While the overall cleanliness of guest rooms is praised, the bathrooms have elicited mixed feedback. Some guests note that, while clean, the bathrooms could benefit from upgrades, mentioning issues such as mould in grout and broken tiles. Despite these concerns, visitors appreciate the hot water and basic cleanliness of shower spaces. The accommodation may be slightly dated, but visitors feel it is well-maintained and suitably equipped for a comfortable stay.
The outdoor garden area adds to the appeal, providing a relaxing space for guests to unwind. Combined with excellent hospitality from the friendly staff, the motel delivers a welcoming and quiet environment. Though requiring some tender loving care, the motel meets guests’ needs with its cleanliness and convenience, ensuring a restful stay in Torquay.
Staff
The Torquay Tropicana Motel is characterized by its exceptionally friendly and helpful staff, consistently praised for their politeness and accommodating nature. Guests frequently highlight the warm and welcoming demeanor of the team, describing them as enthusiastic and caring. The owner of the motel notably goes above and beyond, assisting guests even with personal tasks like laundry. The staff's kindness and readiness to assist make it a comfortable and pleasant stay, ensuring smooth procedures for late check-ins and providing helpful local recommendations. While the overall experience is positive, it appears there might be occasional lapses in reception service, as evidenced by a less enthusiastic encounter with one member of the team. Nonetheless, the predominant narrative describes a stay marked by remarkable service, friendly interactions, and a genuinely pleasant atmosphere, making it a fitting choice for travelers seeking a comfortable and hospitable overnight stop.
Pool
The pool at the Torquay Tropicana Motel offers a delightful spot for relaxation and play, particularly appealing to families with children. Guests have appreciated the spacious and clean environment, making it a great addition for unwinding after a day of travel. The pool is well-suited for swimming, with reviewers noting its good size. For those seeking additional relaxation, the spa is frequently highlighted for its warmth and soothing experience. Though the pool temperature has been remarked upon as cold by some, it remains an attractive feature during warmer weather. Overall, the motel's pool and spa facilities contribute positively to guests' stay experiences.
Parking
The Torquay Tropicana Motel offers parking that is generally well-received by guests. Many appreciate the convenience and accessibility, with positive remarks highlighting parking located directly in front of the room door and easy access, even for larger vehicles like trucks. Guests find the parking location particularly advantageous as it is close to shops and eateries, making it suitable for a quick stopover. For those visiting family nearby, designated parking ensures convenience. Although the parking layout can be tight, especially near poles or corner rooms, most acknowledge that this is a minor issue attributed to the motel's design rather than management. Additionally, free parking and plenty of room enhance the overall experience, ensuring that guests have a practical and comfortable stay.
Yes, Torquay Tropicana Motel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Torquay Tropicana Motel.
No, Torquay Tropicana Motel doesn't allow dogs.
Yes, parking facilities are available at Torquay Tropicana Motel.