Trecarn Hotel
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Summary of reviewsTrecarn Hotel in Torquay garners appreciation for its strategic location, close to Babbacombe seafront, beach, local shops, restaurants and pubs, making it an ideal base for exploring the area. Its position near Babbacombe Downs, the beach and the cliff railway offers splendid opportunities for picturesque walks and sightseeing. Guests emphasize its tranquility while retaining proximity to Torquay center and appreciate its excellent value for money given its prime location.
Breakfast at the hotel is generally praised for its good selection of items and variety with many finding it tasty and well-stocked. The breakfast staff receive positive mentions for their friendliness and the breakfast offering is seen as good value for money. However, there are occasional concerns about the temperature and availability of certain food items.
Dinner experiences are varied; some guests commend the quality, value and variety, especially the three-course option at £15. The evening entertainment also adds to the overall dining ambience. Nonetheless, some reviews point out inconsistencies in quality, highlighting issues like bland flavors, repetitive menus and long queues.
Guest rooms receive mixed feedback. Positive reviews mention clean, spacious and comfortable rooms equipped with amenities like Freeview TV, iron and hairdryer. Some have modern decor and attractive views. However, issues such as outdated decor, cleanliness problems and maintenance issues detract from the overall experience.
The hotel's cleanliness also draws a mixed response. While some guests find rooms and en suite bathrooms clean and welcoming, others report significant issues like dirt, mold and odors in both rooms and communal areas.
Staff at the Trecarn Hotel are widely praised for their friendliness and helpfulness. Receptionists, housekeeping and bar staff often receive positive mentions for their professionalism and warmth. A few reviews, however, note occasional rudeness or inconsistency in service.
Wi-Fi services at the hotel are poorly rated with no free Wi-Fi in rooms and unreliable service in public areas. This lack of connectivity, combined with poor phone signal reception, is a significant drawback for many guests.
For families, the hotel is seen as family-friendly with helpful staff and good entertainment options. Its convenient location and large family rooms receive praise. However, the presence of an older clientele and incidents like fire alarms disrupt the experience for some.
Lastly, the beds also receive varied reviews. While some guests praise the comfort and cleanliness, others find issues with firmness, creakiness and overall maintenance of the beds.
In summary, while Trecarn Hotel excels in its location, breakfast offerings and friendly staff, its variable room quality, cleanliness concerns, unreliable Wi-Fi and inconsistent dining and bed experiences suggest areas needing improvement. It remains a good value choice for those looking to explore Torquay, but expectations regarding room condition and amenities should be managed accordingly.
Breakfast at the hotel is generally praised for its good selection of items and variety with many finding it tasty and well-stocked. The breakfast staff receive positive mentions for their friendliness and the breakfast offering is seen as good value for money. However, there are occasional concerns about the temperature and availability of certain food items.
Dinner experiences are varied; some guests commend the quality, value and variety, especially the three-course option at £15. The evening entertainment also adds to the overall dining ambience. Nonetheless, some reviews point out inconsistencies in quality, highlighting issues like bland flavors, repetitive menus and long queues.
Guest rooms receive mixed feedback. Positive reviews mention clean, spacious and comfortable rooms equipped with amenities like Freeview TV, iron and hairdryer. Some have modern decor and attractive views. However, issues such as outdated decor, cleanliness problems and maintenance issues detract from the overall experience.
The hotel's cleanliness also draws a mixed response. While some guests find rooms and en suite bathrooms clean and welcoming, others report significant issues like dirt, mold and odors in both rooms and communal areas.
Staff at the Trecarn Hotel are widely praised for their friendliness and helpfulness. Receptionists, housekeeping and bar staff often receive positive mentions for their professionalism and warmth. A few reviews, however, note occasional rudeness or inconsistency in service.
Wi-Fi services at the hotel are poorly rated with no free Wi-Fi in rooms and unreliable service in public areas. This lack of connectivity, combined with poor phone signal reception, is a significant drawback for many guests.
For families, the hotel is seen as family-friendly with helpful staff and good entertainment options. Its convenient location and large family rooms receive praise. However, the presence of an older clientele and incidents like fire alarms disrupt the experience for some.
Lastly, the beds also receive varied reviews. While some guests praise the comfort and cleanliness, others find issues with firmness, creakiness and overall maintenance of the beds.
In summary, while Trecarn Hotel excels in its location, breakfast offerings and friendly staff, its variable room quality, cleanliness concerns, unreliable Wi-Fi and inconsistent dining and bed experiences suggest areas needing improvement. It remains a good value choice for those looking to explore Torquay, but expectations regarding room condition and amenities should be managed accordingly.
Cheap Hotel
Listed as a 'Best value' hotel and described as offering 'Superb value for money'. This hotel provides a more budget-friendly hotel experience.
Family Friendly Hotel
Guest Reviews
Trecarn Hotel in Torquay boasts a strategic location that consistently receives high praise from guests who appreciate its proximity to various attractions and amenities. Situated just a short walk from Babbacombe seafront and beach, the hotel offers easy access to scenic coastal views and leisurely strolls. Guests find it convenient with local shops, restaurants and pubs just a stone’s throw away, making it an ideal base for exploring the area.
The location is particularly cherished by those attending local events or visiting family, highlighting its suitability for diverse needs. Its position near Babbacombe Downs, Babbacombe Beach and the cliff railway offers splendid opportunities for picturesque walks and sightseeing. Reviewers often point out the hotel’s tranquility, tucked away from the hustle and bustle yet close enough to Torquay center for those wanting to explore further afield.
The value for money is a recurring theme with many guests noting that the hotel provides a budget-friendly stay without compromising on a prime location. The close radius to the beach, local attractions like the model village and reliable transport links further cement Trecarn Hotel as a favored choice for a pleasant and practical stay in Torquay.
The breakfast experience at Trecarn Hotel has received mixed reviews, but many guests have expressed positive comments. Numerous guests appreciated the breakfast, describing it as terrific, amazing and very tasty. Reviews frequently highlight a good selection of breakfast items with plenty to choose from, including a wide variety of fruits, cereals and traditional English breakfast options. The breakfast buffet was often praised for being well-stocked and nicely cooked. Many guests felt that the breakfast offered excellent value for money and was of good quality.
Guests also positively noted that the breakfast was plentiful with good options and that the breakfast chef and staff were lovely. Some visitors found the breakfast to be great with some even calling it first class and brilliant, praising the variety and taste of the food served.
However, there were several comments indicating areas for improvement. Some guests found the breakfast to be overpriced and there were mentions of certain items running out early. A few reviews noted the absence of specific items like baked beans, eggs or vegetarian options. There were also concerns about the temperature of the food with several mentions of it being cold on occasion.
In summary, while many guests enjoyed a satisfying and diverse breakfast at Trecarn Hotel, a consistent theme in the feedback suggests that improvements could be made in maintaining a constant food supply and ensuring all items are adequately heated.
Dinner at the Trecarn Hotel receives mixed feedback from guests, reflecting a variety of experiences. On a positive note, many guests commend the meals for being very good value for money, often describing them as delicious, lovely and plentiful. The three-course dinner at £15 is particularly highlighted as great value, offering a reasonable price for what is on offer. Guests also appreciate the variety of options available, especially those catering to people with allergies and vegetarians. Some highlight the soups as delicious and the food presentation as good. Additionally, the evening entertainment is often praised, enhancing the overall dining experience.
Conversely, several guests express dissatisfaction with the quality and variety of the food. Common criticisms include the food being bland, overly salty or basic. There are complaints about limited choices with some guests noting the repetitive nature of the menu over their stay. The evening buffet has been described by some as disappointing and not worth the price. Instances of food being cold, soggy or unappetizing are also mentioned. Moreover, the service can be inconsistent with reports of long queues, early closures and occasional refusal of service due to pre-booking requirements or the arrival of coach parties.
While the Trecarn Hotel manages to provide satisfactory dining options for some guests, it appears to fall short of expectations for others, suggesting room for improvement in consistency and variety.
The guest reviews of the Trecarn Hotel present a mixed picture of the rooms, highlighting both positive and negative aspects. On the plus side, many guests found the rooms to be clean, spacious and comfortable with some enjoying modern decor and great views, such as a church spire. There are amenities like iron, hairdryer and Freeview TV available in the rooms. Some rooms are well-maintained and newly decorated, making them feel inviting and pleasant.
However, the hotel appears to have consistency issues. Several rooms are described as cramped, outdated and in need of refurbishment. Issues with cleanliness are mentioned frequently with some rooms having a musty or smoky smell, dirty or stained bedding and general signs of neglect. Bathrooms, in particular, are often noted as being very small and sometimes not functioning properly. Noise from corridors or nearby areas also seems to be a recurring problem.
Moreover, the hotel’s inconsistency in maintaining room conditions is noticeable with some guests having to change rooms due to issues like broken fixtures, lack of cleanliness or poor ventilation. Basic comforts, such as sufficient heating or working fans, are not guaranteed across all rooms. The decor throughout many of the rooms is described as dated and worn out, which detracts from the overall guest experience.
In summary, while the Trecarn Hotel offers some positive aspects like cleanliness and comfort in certain rooms, it suffers from significant variability in room quality and maintenance, impacting the overall guest experience.
The Trecarn Hotel receives mixed reviews regarding the comfort of its beds. While some guests find the beds to be comfortable, clean and conducive to a good night's sleep, others report issues such as beds being too hard or too soft, creaky and equipped with uncomfortable or musty pillows. There are mentions of well-made beds with clean and soft sheets, as well as complaints about old, broken or poorly maintained mattresses and bed frames. Despite the notable variation in experiences, a portion of guests praise the beds for being very comfortable, while others find them uncomfortably firm or lumpy. Factors like bed size and additional pillows also seemed to variably impact the guests' comfort. Overall, the bed quality at Trecarn Hotel appears to be inconsistent, leading to a range of guest experiences.
The reviews for Trecarn Hotel offer a mixed picture of its cleanliness. On the positive side, many guests noted that both the bedrooms and bathrooms were clean with some describing the rooms as spotless, tidy and well-maintained. Visitors praised the hotel for looking neat and clean, especially mentioning the spacious and clean refurbished en suite rooms. The hotel was frequently described as clean and welcoming with clean linens, towels and the presence of tea and coffee making facilities being appreciated. Friendly staff and good value for money were additional positive aspects highlighted by reviewers.
However, there were significant negative remarks which cannot be overlooked. Some guests experienced rooms that were dirty with mentions of cobwebs, mold and unpleasant odors, including smells of damp, mildew and smoke. The communal areas and corridors were also criticized for being dirty and smelling musty. Issues like stained carpets, grimy surfaces and dirty bathrooms were recurring complaints. Many pointed out that the decor was outdated and several areas of the hotel were in desperate need of a deep clean and refurbishment. Some rooms were not cleaned during the guests' stay and reports of dust, dirty towels and uncleaned rooms upon check-in were not uncommon. There were even mentions of faeces on a toilet brush, blood on bed sheets and sick on the floor, underlining severe cleanliness issues.
Overall, while some guests had a satisfactory experience with clean and comfortable rooms, the consistent reports of dirt and neglect suggest that Trecarn Hotel may struggle with maintaining a high standard of cleanliness across all areas. Potential customers might find that the positive aspects do not entirely overshadow the pervasive cleanliness concerns.
The staff at Trecarn Hotel receive widespread praise for their friendliness and helpfulness. Many guests highlighted the exceptional service, noting that staff were always polite, welcoming and accommodating. Specifically, receptionists were often mentioned for their efficiency and friendliness during check-in. Additionally, housekeeping and bar staff garnered positive remarks for their professionalism and warmth.
Guests appreciated the staff's willingness to assist and provide excellent service, even under pressure and found the overall management and staff competence commendable. Several reviews singled out individual staff members, such as Karen, Ruby, Nikkie, Josh, Jade and Jay, for their outstanding hospitality.
However, a few reviews did mention instances of rudeness or unhelpfulness, particularly at the reception. Some guests found the staff slow to respond or faced issues with certain team members asking personal questions. Despite these occasional negative experiences, the majority of feedback consistently recognized the staff's effort to create a friendly and pleasant atmosphere, making Trecarn Hotel a generally welcoming place to stay.
Guests at the Trecarn Hotel have highlighted a significant issue with the hotel's Wi-Fi services. Most notably, there is no free Wi-Fi available in the rooms, a policy that has left many feeling dissatisfied. Additionally, the Wi-Fi available in public areas has been described as poor and unreliable with frequent disconnections and slow speeds. Some guests opted to pay for Wi-Fi, but even then, the service was often subpar and couldn't justify the extra cost. The lack of Wi-Fi in rooms has been particularly frustrating for many, compounded by poor phone signal reception, leaving guests without reliable internet access. While some did find the Wi-Fi signal good in rare instances, the overall consensus is that the hotel's internet services need considerable improvement.
The Trecarn Hotel receives mixed reviews regarding its suitability and amenities for families with children. Positively, it is often described as family-friendly with welcoming and helpful staff who ensure a pleasant experience for families. The hotel provides family-friendly apartments and rooms specifically designed for families and guests appreciate the large rooms and outdoor picnic areas. Many guests also highlight the entertainment options available almost every night as a plus for children. Additionally, several guests mention the convenience of the hotel's location, good transport links and the availability of great day trips booked directly through the hotel.
However, the hotel seems to attract an older clientele, which some guests found less exciting for younger visitors. Some reviews also noted issues with guest behavior and cleanliness not being up to standard due to other guests not tidying up after themselves. Certain reviews pointed out specific incidents like a fire alarm going off early in the morning, which disrupted their stay.
While the hotel generally provides good value for money and has a family-friendly atmosphere, some guests were not entirely satisfied, noting that the hotel is not always the ideal choice for a relaxing family holiday. There were also mentions of the dining options with some guests experiencing disappointment during their stay. Some reviews explicitly stated they wouldn’t recommend it for families with children, particularly for a relaxing vacation experience.
Overall, the Trecarn Hotel appears to be a solid option for families visiting the area, particularly those looking for a base with good transport links and nightly entertainment, but it might not be the best choice for those seeking a tranquil family retreat.
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Location
The location is particularly cherished by those attending local events or visiting family, highlighting its suitability for diverse needs. Its position near Babbacombe Downs, Babbacombe Beach and the cliff railway offers splendid opportunities for picturesque walks and sightseeing. Reviewers often point out the hotel’s tranquility, tucked away from the hustle and bustle yet close enough to Torquay center for those wanting to explore further afield.
The value for money is a recurring theme with many guests noting that the hotel provides a budget-friendly stay without compromising on a prime location. The close radius to the beach, local attractions like the model village and reliable transport links further cement Trecarn Hotel as a favored choice for a pleasant and practical stay in Torquay.
Breakfast
Guests also positively noted that the breakfast was plentiful with good options and that the breakfast chef and staff were lovely. Some visitors found the breakfast to be great with some even calling it first class and brilliant, praising the variety and taste of the food served.
However, there were several comments indicating areas for improvement. Some guests found the breakfast to be overpriced and there were mentions of certain items running out early. A few reviews noted the absence of specific items like baked beans, eggs or vegetarian options. There were also concerns about the temperature of the food with several mentions of it being cold on occasion.
In summary, while many guests enjoyed a satisfying and diverse breakfast at Trecarn Hotel, a consistent theme in the feedback suggests that improvements could be made in maintaining a constant food supply and ensuring all items are adequately heated.
Dinner
Conversely, several guests express dissatisfaction with the quality and variety of the food. Common criticisms include the food being bland, overly salty or basic. There are complaints about limited choices with some guests noting the repetitive nature of the menu over their stay. The evening buffet has been described by some as disappointing and not worth the price. Instances of food being cold, soggy or unappetizing are also mentioned. Moreover, the service can be inconsistent with reports of long queues, early closures and occasional refusal of service due to pre-booking requirements or the arrival of coach parties.
While the Trecarn Hotel manages to provide satisfactory dining options for some guests, it appears to fall short of expectations for others, suggesting room for improvement in consistency and variety.
Rooms
However, the hotel appears to have consistency issues. Several rooms are described as cramped, outdated and in need of refurbishment. Issues with cleanliness are mentioned frequently with some rooms having a musty or smoky smell, dirty or stained bedding and general signs of neglect. Bathrooms, in particular, are often noted as being very small and sometimes not functioning properly. Noise from corridors or nearby areas also seems to be a recurring problem.
Moreover, the hotel’s inconsistency in maintaining room conditions is noticeable with some guests having to change rooms due to issues like broken fixtures, lack of cleanliness or poor ventilation. Basic comforts, such as sufficient heating or working fans, are not guaranteed across all rooms. The decor throughout many of the rooms is described as dated and worn out, which detracts from the overall guest experience.
In summary, while the Trecarn Hotel offers some positive aspects like cleanliness and comfort in certain rooms, it suffers from significant variability in room quality and maintenance, impacting the overall guest experience.
Beds
Cleanliness
However, there were significant negative remarks which cannot be overlooked. Some guests experienced rooms that were dirty with mentions of cobwebs, mold and unpleasant odors, including smells of damp, mildew and smoke. The communal areas and corridors were also criticized for being dirty and smelling musty. Issues like stained carpets, grimy surfaces and dirty bathrooms were recurring complaints. Many pointed out that the decor was outdated and several areas of the hotel were in desperate need of a deep clean and refurbishment. Some rooms were not cleaned during the guests' stay and reports of dust, dirty towels and uncleaned rooms upon check-in were not uncommon. There were even mentions of faeces on a toilet brush, blood on bed sheets and sick on the floor, underlining severe cleanliness issues.
Overall, while some guests had a satisfactory experience with clean and comfortable rooms, the consistent reports of dirt and neglect suggest that Trecarn Hotel may struggle with maintaining a high standard of cleanliness across all areas. Potential customers might find that the positive aspects do not entirely overshadow the pervasive cleanliness concerns.
Staff
Guests appreciated the staff's willingness to assist and provide excellent service, even under pressure and found the overall management and staff competence commendable. Several reviews singled out individual staff members, such as Karen, Ruby, Nikkie, Josh, Jade and Jay, for their outstanding hospitality.
However, a few reviews did mention instances of rudeness or unhelpfulness, particularly at the reception. Some guests found the staff slow to respond or faced issues with certain team members asking personal questions. Despite these occasional negative experiences, the majority of feedback consistently recognized the staff's effort to create a friendly and pleasant atmosphere, making Trecarn Hotel a generally welcoming place to stay.
Wi-Fi
Family
However, the hotel seems to attract an older clientele, which some guests found less exciting for younger visitors. Some reviews also noted issues with guest behavior and cleanliness not being up to standard due to other guests not tidying up after themselves. Certain reviews pointed out specific incidents like a fire alarm going off early in the morning, which disrupted their stay.
While the hotel generally provides good value for money and has a family-friendly atmosphere, some guests were not entirely satisfied, noting that the hotel is not always the ideal choice for a relaxing family holiday. There were also mentions of the dining options with some guests experiencing disappointment during their stay. Some reviews explicitly stated they wouldn’t recommend it for families with children, particularly for a relaxing vacation experience.
Overall, the Trecarn Hotel appears to be a solid option for families visiting the area, particularly those looking for a base with good transport links and nightly entertainment, but it might not be the best choice for those seeking a tranquil family retreat.
No, Trecarn Hotel doesn't have any pool.
No, a spa isn't available at Trecarn Hotel.
No, Trecarn Hotel doesn't allow dogs.
No, parking facilities aren't available at Trecarn Hotel.
No, Trecarn Hotel doesn't have a gym.
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