The pool at De Rose Centro Hotel receives mixed feedback from guests. On the positive side, many find the pool to be very good, nice, clear and clean. The design of the pool is well-appreciated and it is consistently described as indoor and heated, making it a relaxing feature for many. Guests enjoy that the hotel provides towels specifically for the pool and some mention their family members loving the pool experience. The attentive staff, good breakfast and great location add to the overall satisfaction.
However, several guests note issues with the heating of the pool. There are multiple mentions of the pool being cold or not as warm as expected. Problems with the pool heater seem to be a recurring theme, leading to cold water even in the heated pool. Some feel that the pool could be hotter and that the water was too cold for comfort on some days.
In summary, while the pool is often praised for its cleanliness, design and indoor heating, recurring issues with the pool's temperature suggest a need for maintenance to consistently deliver the relaxing experience guests anticipate.
Pousada Casagrande consistently receives positive feedback from guests, largely due to its advantageous location and excellent service. Situated just a block from Torres beach, guests enjoy easy access to both the serene coastline and vibrant city center, with numerous restaurants and shops within walking distance. This convenience makes it appealing for families and those traveling with pets, enhancing the overall experience.
The breakfast offered at Pousada Casagrande garners praise for its variety and quality, featuring delicious natural juices, cakes, breads, fruits, and pastries. Although some guests consider it simple, many find it fulfilling and good value for money. The breakfast area's proximity to the beach and city center is noted favorably, despite occasional space constraints.
Rooms at the pousada are generally appreciated for their spaciousness and comfort, with clean and well-maintained bedding and amenities. While some reviews mention smaller rooms and minor disturbances from office spaces nearby, the overall impression is positive. The cleanliness of the hotel is especially commendable, with guests consistently noting the high standard of hygiene and organization throughout the accommodation.
The staff at Pousada Casagrande are frequently highlighted for their exceptional service and warm hospitality. Guests appreciate the team's friendliness, attentiveness, and willingness to assist, with particular commendation for the kitchen staff and individuals like Marcelo. The minor suggestion for a drying rack in rooms underscores the staff’s responsiveness to guest needs.
Overall, Pousada Casagrande provides a welcoming and comfortable environment, enhanced by its convenient location, delicious breakfast, and dedicated staff, making it a memorable choice for travelers.