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Summary of reviewsHotel Lounge in Toucheng has garnered numerous positive reviews across various essential aspects of a guest's stay, translating into an overall favorable impression of the establishment.
**Location**: The prime location of Hotel Lounge is consistently praised for its convenience. Situated near the Toucheng Train Station and key attractions like Wai Ao Beach and Yilan Coastal Cycling Trail, it serves as an excellent base for tourists and business travelers alike. Guests appreciate its proximity to shopping and dining options on Toucheng Old Street and the night market. Despite its central location, the hotel's surroundings remain quiet and well-maintained, adding to the overall relaxation experience. The availability of a convenient parking garage also enhances guest satisfaction.
**Breakfast**: Breakfast at the Hotel Lounge is well-received for its delicious taste and diverse offerings, balancing Chinese and Western styles. Dishes such as pasta and stir-fried vegetables are particularly highlighted. The breakfast environment is comfortable and features a scenic view from the sixth-floor dining area. While there's some feedback about limited variety over multiple days, the quality and taste generally meet guests' expectations, enhanced by the friendly and professional service of the staff.
**Dinner**: Guests enjoy the delightful à la carte dinner experience at the hotel's sixth-floor restaurant with the spaghetti receiving particularly high praise. The nearby dining options, including Joy Steak for a romantic dinner and convenient fast food outlets, add to the positive culinary experience.
**Rooms**: Hotel Lounge's rooms are appreciated for their spaciousness, comfort and modern amenities. Beautifully decorated and equipped with well-designed sockets and air conditioning, the rooms provide a pleasant stay. The bathrooms, featuring large bathtubs and excellent water flow, stand out as a highlight. Family-friendly features like a kids' playroom further enhance the appeal. Despite occasional issues with humidity, musty smells, soundproofing and inconsistent cleanliness, the rooms' overall ambiance and design receive commendations.
**Cleanliness**: The hotel generally maintains a clean and tidy environment, which most guests find satisfactory. While there are some areas requiring improvement, particularly regarding odors and thorough cleaning of certain rooms, the overall cleanliness and housekeeping services are considered adequate by many.
**Staff**: The staff at Hotel Lounge earns high marks for their friendliness, helpfulness and professional service. From the front desk to housekeeping, the team is praised for creating a welcoming atmosphere. Although a few reviews mention areas for improvement in responsiveness and coordination, the staff's positive attitude and diligent service significantly enhance the guest experience.
**Parking**: Parking at the hotel is convenient with ample space and options including charging stations for electric vehicles. Guests value the direct elevator access from the underground parking lot to their rooms and find the personalized garage experience in some suites beneficial. However, improvements in signage and parking lane width could further enhance guest satisfaction.
**Family**: Hotel Lounge is an ideal destination for families, offering spacious family rooms and soundproof accommodations. The children's playroom, equipped with toys and games, is a standout feature. Despite some noted areas for improvement, such as room cleaning standards, the hotel's family-friendly amenities and the staff's attentiveness make it a recommended choice for family travel.
**Beds**: The beds at Hotel Lounge receive praise for their size, comfort and cleanliness. Most guests find the mattresses well-maintained and conducive to a restful sleep with varied opinions on firmness being the only common critique. The practice of combining single beds into doubles receives mixed reviews, but overall, the bedding quality contributes to a positive stay.
In summary, Hotel Lounge stands out for its exceptional location, culinary offerings, comfortable rooms and friendly staff, making it an appealing choice for travelers seeking convenience and quality accommodations in Toucheng. Show more
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Hotel with Parking
This hotel offers free parking, including an underground parking lot with elevator access for convenience. Secure garage options are available for some rooms, and the hotel provides an EV charging station.
EV charging stations
Hotel with EV Charging Stations
This hotel is included in this list because it offers EV charging facilities for guests.
Family Friendly Hotel
4-Star Hotel
Room Types
Standard Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
Standard Quadruple RoomThe quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.
Deluxe Garage Double RoomThe double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. This double room has soundproof walls, a wardrobe, a flat-screen TV and a balcony. The unit has 1 bed.
Superior Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit has 1 bed.
Pet Friendly Double RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. Boasting a balcony, this double room also features a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Standard Twin RoomThe twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. This twin room features a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit offers 2 beds.
Superior Twin RoomThe twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.
Family RoomThe family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed and 2 futons.
Guest Reviews
8.3
Very Good
Location
Hotel Lounge boasts a prime location that consistently receives high praise from its guests. The hotel is conveniently situated near Toucheng Train Station, making it an excellent base for travelers reliant on train transportation. Additionally, it is very close to the bustling Toucheng Old Street and the night market, providing easy access to a variety of dining and shopping options.
Guests appreciate the convenience of the hotel's proximity to key attractions such as Wai Ao Beach, Wushi Port and the Yilan Coastal Cycling Trail. The central location also places it within walking distance of the city center's best shops, restaurants and places to eat, making it very convenient for both tourists and business travelers.
The hotel's surroundings are noted to be clean and tidy with the added benefit of a quiet environment despite being centrally located. Parking is also hassle-free with a convenient garage available to guests.
Overall, the excellent geographical location of Hotel Lounge, along with its accessibility and proximity to public transportation and local attractions, significantly enhances the guest experience, making it an appealing choice for a stay in Toucheng.
Breakfast
The breakfast at Hotel Lounge has garnered praise for its delicious taste and diverse selection, featuring both Chinese and Western styles. Guests frequently mentioned the food being delicious with many pointing out specific dishes such as pasta and stir-fried vegetables as standout items. The overall spread is described as abundant and hearty, providing a nutritious start to the day.
Despite some feedback about limited variety and a lack of change over several days, the flavors and quality are generally appreciated. The breakfast area is highlighted as comfortable and welcoming with guests enjoying the clean and refreshing environment. Although the options may not be plentiful, they are considered well-balanced and satisfying, meeting guests' essential needs.
Moreover, the breakfast service receives commendations for the friendly staff and thoughtful presentation, contributing to a positive dining experience. The scenic view from the sixth-floor breakfast area is an added bonus for guests. Overall, while there are suggestions for more variety and specific dishes like congee, the breakfast at Hotel Lounge is widely enjoyed and recommended for its taste and quality.
Dinner
Hotel Lounge draws praise for its delightful dining experiences, particularly at the restaurant located on the sixth floor. Guests rave about the delicious à la carte dinner, exceeding their expectations with delights like explosively delicious spaghetti that showcases the chef's craftsmanship and dedication.
While breakfast receives a mixed response with some guests wishing for more Chinese-style options like rice porridge, the overall impression remains positive, thanks in part to excellent amenities such as a well-maintained bathtub with consistently hot water.
For those looking to explore more dining options, the surrounding area does not disappoint. Guests commend the availability of various food choices nearby, including a 7-Eleven and a McDonald's. Additionally, Joy Steak comes highly recommended for those seeking a romantic dining experience.
Overall, Hotel Lounge impresses with its culinary offerings, both within the hotel and in its vicinity, making it a solid choice for food enthusiasts.
Rooms
The rooms at Hotel Lounge have received an array of feedback with numerous positive remarks highlighting the spaciousness and comfort. Guests consistently mention that the rooms are large, beautifully decorated and equipped with well-designed sockets and various amenities, including dehumidifiers and air conditioning. The beds are often described as very comfortable, making for an excellent sleeping experience.
Bathrooms stand out as a key feature, boasting beautiful designs, ample space, large bathtubs and excellent water flow. Some rooms even have steam bath facilities, which add to the luxurious feel. The whole environment is described as clean and well-maintained with new or recently renovated interiors.
Families especially appreciate the hotel's facilities, such as the kids' playroom and reading area, making it a good choice for those traveling with children. Rooms with floor-to-ceiling windows are noted for offering great views with some even providing a pleasant view of Turtle Island.
However, there are areas that need improvement. Multiple reviews mention issues with humidity and musty smells in the rooms. The soundproofing is also inadequate, leading to disturbances from adjacent rooms. Cleanliness seems inconsistent with some reports of smoke smells, dampness and occasional unkempt conditions, including old bath towels and fraying linens.
Despite these drawbacks, many guests find the overall room environment comfortable and the hotel's location convenient for accessing local amenities. The initial impression of clean and tidy rooms combined with good room layouts and modern facilities makes it a viable option for both business and leisure travelers.
Beds
At 'Hotel Lounge,' the beds are a notable feature frequently highlighted by guests. Most often described as spacious and large, they provide ample room for comfort with some even accommodating up to three adults. Many reviews emphasize the cleanliness and maintenance of both the mattresses and bedding, creating a clean and inviting environment for guests. Comfortable mattresses, often of medium firmness and large size beds contribute to a restful sleep experience.
Several guests find the beds exceedingly comfortable with some mentioning that the softness and hardness levels are just right. However, opinions on mattress firmness vary with a few finding them too soft or too hard. Pillows receive mixed feedback as well, often described as very soft and some guests suggest the need for more supportive options.
In terms of bed configuration, the practice of combining two single beds to form a double bed receives mixed reactions. While some find it convenient and comfortable, others note discomfort due to gaps and shifts between the beds, impacting sleep quality. Some issues such as musty smells and stray hairs have been reported but appear less frequently.
Overall, the consensus is positive with many guests sleeping well and appreciating the large, comfortable beds at 'Hotel Lounge.'
Cleanliness
Hotel Lounge generally offers a clean and comfortable environment that guests appreciate for its cleanliness and tidy atmosphere. The rooms are often described as clean and comfortable, matching the online photographs. Guests often highlight the clean environment and adequate housekeeping in many areas of the hotel, contributing to a pleasant stay.
However, there are repeated concerns about specific rooms that suffer from persistent cleanliness issues. Some rooms have been reported to emit unpleasant odors, ranging from musty smells to foul plumbing scents. Cleanliness in certain areas, such as bathrooms and room floors, needs significant improvement with reports of hair and other residues from previous guests being found. The hotel has older furniture and fixtures in some rooms, adding to a perception of less than optimal cleanliness.
Moreover, some reviews mention humidity issues, which can make the rooms uncomfortable. Though some rooms look tidy, the lack of consistent thorough cleaning leaves a mixed impression on guests. Housekeeping services need to address these issues more effectively to meet guests' expectations for a cleaner environment. Nonetheless, the overall ambiance and general areas of the hotel are well-maintained and create a mostly positive experience for visitors.
Staff
Guests of Hotel Lounge consistently highlight the friendliness and helpfulness of the staff. From the front desk to the accommodation and housekeeping teams, the warmth and welcoming attitude of the staff create a positive experience for visitors. The front desk personnel, in particular, receive praise for their polite and professional service, efficiently handling check-ins and guest queries. Housekeeping also garners commendations for maintaining cleanliness and contributing to a comfortable stay.
While the majority of the feedback is positive, a few reviews mention areas for improvement. Some guests noted that the staff's responsiveness could be better at times and a few staff members appeared tired or less proactive. Coordination between the reception and restaurant staff regarding dinner packages also seemed to need better communication.
Despite these minor issues, the overall sentiment remains highly favorable. The staff's good attitude, diligent service and willingness to assist contribute significantly to the hotel's reputation.
Parking
Hotel Lounge offers a range of parking options praised for their convenience and accessibility. Guests frequently highlight the ample parking space available, including charging piles for electric vehicles. The hotel provides an underground parking lot which allows direct elevator access to guest room floors, making it easy to handle luggage. Additionally, some suites come with their own garage, offering a personalized parking experience.
Despite these positives, guests noted some limitations. The number of parking spaces can be insufficient at peak times and the parking lanes are reported to be a bit narrow. There’s only one entrance and exit, which some found confusing and the signage for the parking entrance could be clearer. A few reviewers mentioned that the parking lot could be far, especially inconvenient for those with children. Although the parking facilities received commendations for their overall convenience, some guests felt improvements in organization and guidance could enhance the experience.
Family
Hotel Lounge is an ideal destination for families with a strong focus on ensuring children have a delightful stay. The hotel features spacious family rooms, often upgraded to provide extra comfort, that include double beds and warm blankets. These rooms are soundproof, adding to the peace and quiet valued by families.
A standout feature is the children's playroom, equipped with many facilities such as toy cars and board games. Kids can enjoy a designated game area where they can freely expend their energy and have fun. Water dispensers on each floor ensure easy access to drinking water, adding to the convenience for families.
However, it's noted that the children's play area could benefit from some improvement and the cleaning of the rooms does not meet the highest standards. Despite these minor issues, the positive aspects such as the game areas, children's space settings and family-friendly plans make it a recommended choice for family travel.
Additionally, the hotel's staff are praised for their patience and helpfulness, ensuring any small issues, such as with the TV, are resolved promptly. Overall, Hotel Lounge offers good value for money and is a highly recommended option for families traveling with children.
No, Hotel Lounge doesn't have any pool.
No, a spa isn't available at Hotel Lounge.
No, Hotel Lounge doesn't allow dogs.
Yes, parking facilities are available at Hotel Lounge.