Lakes Resort Toukley
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Summary of reviewsLakes Resort generally receives positive feedback for its picturesque location, excellent staff and family-friendly atmosphere. Nestled by a tranquil lake and within close proximity to shopping centers, restaurants and essential services, the resort offers a mixture of convenience and serenity. Guests frequently praise the breathtaking views from rooms and the festive grounds with lush grassy areas. Its central and accessible location also makes it a favored getaway for beach outings and peaceful retreats.
The complimentary continental breakfast has mixed reviews. Some guests appreciate its value and simplicity, although others find it lacking in variety and quality, particularly missing hot options. The breakfast setting with lake views is a highlight, although there are occasional concerns about cleanliness and accessibility on rainy days.
Rooms at Lakes Resort yield varied experiences. While some guests find the accommodations cozy, functional and sufficient, there are frequent comments about the small and cramped nature of the rooms, especially bathrooms. Cleanliness standards are inconsistent; some guests report spotless and tidy rooms, while others have encountered dirt, mold and lack of maintenance. The resort's spacious suites are particularly appreciated by families, although noise disturbances and basic furnishings are noted drawbacks.
Cleanliness throughout the resort receives mixed feedback. Many visitors commend the clean and tidy rooms, while a notable number encounter issues from dirty floors to mold and pests. The pool and other common areas often require more regular cleaning, according to guest experiences.
Staff service is praised for its friendliness and helpfulness with individuals like Manager Paul and Josephine receiving exceptional accolades for their attentiveness and courteous behavior. However, occasional lapses in courtesy from receptionists have led to some dissatisfaction.
The free wifi service is appreciated for its convenience, though it suffers from speed and connectivity issues with guests often facing difficulty with streaming services. Enhancing the reliability of the internet would greatly improve guest experiences.
The pool, although generally commended for cleanliness and warm water, faces criticisms over its size and occasional crowding. It provides a relaxing space for families, supplemented by additional amenities like a spa and sauna. However, occasional murkiness and over-chlorination are concerns.
Parking, unfortunately, emerges as a significant drawback. The limited and tightly spaced parking spots lead to frustration among guests with many having to park on the street. While a few find the undercover parking beneficial, the overall sentiment is negative due to the parking layout and capacity issues.
Beds and bedding experience mixed reviews. Some guests enjoy comfortable and high-quality bedding, while others face discomfort due to worn-out mattresses or cleanliness issues. Inconsistencies in bed quality need to be addressed to meet overall guest expectations.
The four-bedroom, two-bathroom accommodations at the resort are well-received for large families, offering value for money with good quality food at the restaurant. Despite scenic views and family-friendly features, some feel the resort does not fully meet four-star expectations, indicating room for improvement in luxury and comfort levels.
Accessibility features at the resort are commendable with accommodating facilities like lifts and accessible parking contributing to a welcoming environment for guests with disabilities. Staff assistance further enhances the experience, although there are suggestions to improve certain bathroom designs for better maneuverability.
Overall, while Lakes Resort delivers a blend of serene environment, friendly service and family-friendly amenities, there are areas such as cleanliness, room comfort and parking facilities that could benefit from further refinement to better meet guest expectations.
Categories
The complimentary continental breakfast has mixed reviews. Some guests appreciate its value and simplicity, although others find it lacking in variety and quality, particularly missing hot options. The breakfast setting with lake views is a highlight, although there are occasional concerns about cleanliness and accessibility on rainy days.
Rooms at Lakes Resort yield varied experiences. While some guests find the accommodations cozy, functional and sufficient, there are frequent comments about the small and cramped nature of the rooms, especially bathrooms. Cleanliness standards are inconsistent; some guests report spotless and tidy rooms, while others have encountered dirt, mold and lack of maintenance. The resort's spacious suites are particularly appreciated by families, although noise disturbances and basic furnishings are noted drawbacks.
Cleanliness throughout the resort receives mixed feedback. Many visitors commend the clean and tidy rooms, while a notable number encounter issues from dirty floors to mold and pests. The pool and other common areas often require more regular cleaning, according to guest experiences.
Staff service is praised for its friendliness and helpfulness with individuals like Manager Paul and Josephine receiving exceptional accolades for their attentiveness and courteous behavior. However, occasional lapses in courtesy from receptionists have led to some dissatisfaction.
The free wifi service is appreciated for its convenience, though it suffers from speed and connectivity issues with guests often facing difficulty with streaming services. Enhancing the reliability of the internet would greatly improve guest experiences.
The pool, although generally commended for cleanliness and warm water, faces criticisms over its size and occasional crowding. It provides a relaxing space for families, supplemented by additional amenities like a spa and sauna. However, occasional murkiness and over-chlorination are concerns.
Parking, unfortunately, emerges as a significant drawback. The limited and tightly spaced parking spots lead to frustration among guests with many having to park on the street. While a few find the undercover parking beneficial, the overall sentiment is negative due to the parking layout and capacity issues.
Beds and bedding experience mixed reviews. Some guests enjoy comfortable and high-quality bedding, while others face discomfort due to worn-out mattresses or cleanliness issues. Inconsistencies in bed quality need to be addressed to meet overall guest expectations.
The four-bedroom, two-bathroom accommodations at the resort are well-received for large families, offering value for money with good quality food at the restaurant. Despite scenic views and family-friendly features, some feel the resort does not fully meet four-star expectations, indicating room for improvement in luxury and comfort levels.
Accessibility features at the resort are commendable with accommodating facilities like lifts and accessible parking contributing to a welcoming environment for guests with disabilities. Staff assistance further enhances the experience, although there are suggestions to improve certain bathroom designs for better maneuverability.
Overall, while Lakes Resort delivers a blend of serene environment, friendly service and family-friendly amenities, there are areas such as cleanliness, room comfort and parking facilities that could benefit from further refinement to better meet guest expectations.
Aparthotel with Free Wi-Fi
This aparthotel includes free Wi-Fi. It provides apartment-style accommodations, which can be beneficial for longer stays and those needing to work remotely.
Aparthotel with Parking
Lakes Resort Toukley provides a spacious and ample car park free of charge for all guests. This includes plenty of parking available for both cars and boats.
Aparthotel with Outdoor Pool
This resort offers an outdoor swimming pool and a garden. It provides accommodation with access to a pool, sauna, steam room, and barbecue facilities.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Heated Pool Outdoor Pool
Cheap Aparthotel
Accessible Aparthotel
5-Star Aparthotel
Aparthotel with Heated Pool
Guest Reviews
Lakes Resort boasts an exceptional location that consistently delights its guests. Nestled by the tranquil lake and within walking distance to shopping centers, pubs, restaurants and supermarkets, it offers both convenience and picturesque views. Visitors appreciate its central position, close proximity to beaches and serene waterfront setting. The resort’s grounds are well-maintained, providing lovely grassy areas and stunning lake vistas. Families find it particularly appealing, thanks to the children-friendly environment and comfortable amenities.
Almost every review highlights the breathtaking views, whether from the rooms’ windows or the lovely, lush grounds. Many guests remarked on the beautiful, quiet nights and the convenience of being near essential services and attractions. Accessibility is another praised feature with ample parking and easy navigation to and from nearby highways and main streets. The blend of affordability, comfort and splendid views make Lakes Resort a highly favored getaway, perfect for peaceful retreats or a base for exploring local attractions.
Lakes Resort provides a complimentary continental breakfast that garners mixed reviews from guests. Some guests appreciate the included breakfast for its simplicity and value, noting it includes items like cereal, toast, yoghurt, boiled eggs, juice and instant coffee. The breakfast setting with a room that offers views of the lake, is often highlighted positively.
However, several guests have expressed disappointment with the breakfast quality, describing it as very average and basic. There are mentions of a lack of variety, specifically noting the absence of hot options like bacon or fried eggs. Some guests found the breakfast area untidy and unattractive, occasionally having to walk outside in the rain to reach it.
The complimentary breakfast is seen as a nice gesture with some guests finding it fulfilling and adequate, while others expected more in terms of quality and choice. Overall, while some find the complimentary breakfast to be a bonus, others feel it falls short of expectations.
'Lakes Resort' presents a mixed bag when it comes to guest experiences, particularly regarding the hotel rooms. From the reviews, it is clear that room size is a recurring concern with many guests finding the rooms, especially the bathrooms, to be very small and cramped, not living up to the photos seen online. Despite the size, some reviews mention that rooms are cozy with logical and functional designs, making good use of the available space.
Cleanliness appears to be hit or miss. While some guests report clean and comfortable accommodations, others found dirty floors, mold in the showers and overall dated and run-down interiors. The amenities also vary in quality; several guests appreciated the well-maintained kitchenettes equipped with good utensils, while others were disappointed by limited kitchen supplies and unclean dishes.
On the positive side, the resort's location and layout receive favorable remarks. Guests enjoy the views of the lake from certain rooms and appreciate the proximity to the pool and spa. Spaciousness is noted particularly in the larger units like the penthouse and two-bedroom apartments, which are quite suitable for families.
Other aspects like staff service and overall property ambiance are generally well-received. However, noise levels due to thin walls and proximity to busy areas, along with subpar furnishings and basic room setups, leave room for improvement.
Overall, 'Lakes Resort' seems suitable for those looking for a tidy and functional stay in a pleasant location, but it may not meet the expectations of travelers seeking luxury or spacious accommodations.
Lakes Resort offers a mixed experience when it comes to the quality of its beds and bedding. Some guests have had positive encounters, noting that the beds were extremely comfortable with the pillows and cushions also receiving high praise. The sheets and towels used were of great quality, enhancing the overall sleeping experience for some visitors.
However, others have found the beds to be less satisfactory. Several reviews mention that the beds were uncomfortable with complaints ranging from old and worn-out mattresses to beds being too hard or too soft. Issues with cleanliness were also noted with some guests finding hair in the beds and dirty tissues in drawers. There were also remarks about bed frames being loose and noisy and the size of the double beds being too small for a couple.
Overall, while there are pockets of comfort and quality, there seems to be a need for improvement in consistency and attention to detail regarding the beds at Lakes Resort.
Lakes Resort has received mixed feedback regarding its cleanliness. Many guests appreciated the clean and tidy rooms, often describing them as very clean, spotless and well-stocked. The spacious studios and lack of carpets were also noted positively. A number of visitors found the bathrooms and general areas to be clean and satisfactory, highlighting the resort's potential for providing a pleasant stay.
However, several reviews point to significant drawbacks. Many guests encountered issues with poorly cleaned floors, oiliness, cobwebs and dirty surfaces. Complaints of mould, grime, dead beetles in the pool and cockroaches in rooms were recurrent. A notable number of guests reported that the housekeeping service needed improvement and more training. Dirty kitchen items, leftover food in fridges, used soap in bathrooms and improperly cleaned sinks were common complaints. The state of the common areas, such as walkways and hallways, often left much to be desired with pools of dirty water and general dustiness.
The hotel staff was generally seen as talkative and helpful with notable exceptions concerning timely room readiness and the conditions upon check-in. Areas such as spas and pools also required more regular cleaning. While some experienced a clean and well-maintained environment, others found their accommodations severely lacking in basic hygiene standards.
Lakes Resort boasts a largely commendable staff, characterized mostly by their friendliness, helpfulness and warm demeanor. Guests frequently highlighted the welcoming atmosphere created by both the reception and overall hotel personnel. Manager Paul garnered exceptional praise for his accommodating nature and personal touch with words like "amazing" and "a gem" complementing his efforts to go above and beyond for visitors.
The cleaning staff and other support staff also earned compliments for their courteous and obliging behavior, fostering an environment where guests felt well-cared-for. Josephine, another staff member, was singled out several times for her sweet and helpful demeanor, contributing positively to guests’ experiences.
However, not all encounters were positive. Some guests found certain members of the team, including receptionists, to be abrupt and unhelpful, leading to moments of frustration. Despite this, the overarching sentiment remains positive with most guests feeling satisfied with the level of service and hospitality.
In summary, while there are occasional lapses in courtesy, the staff at Lakes Resort are generally perceived as friendly, attentive and ready to provide assistance, significantly contributing to the guests' enjoyable stays.
The wifi at Lakes Resort generally receives a mixed response from guests. While some users praised the inclusion of complimentary wifi, making it convenient for travelers, others found the internet service to be subpar. Instances of slow speeds and connectivity issues were reported with some guests experiencing difficulties in using services like Netflix or finding the TV connection unreliable. Despite these drawbacks, the availability of free wifi was appreciated, especially for keeping children entertained. Improvements in speed and reliability could greatly enhance the overall experience for staying guests.
Lakes Resort offers a generally positive pool experience, but with certain caveats. The pool area stands out for its cleanliness with many guests noting the pool's pristine condition. Families seemed particularly pleased, highlighting the warm and child-friendly nature of the pool. The combination of a pool, spa and sauna received commendations for offering a comprehensive relaxation experience. For fitness enthusiasts, the lap pool was appreciated, though its narrow width was seen as less ideal for families looking for more recreational use.
However, some guests found the pool smaller than expected, which could lead to crowding. There were also mentions of occasional murkiness and an over-chlorinated environment. Noise was a recurring issue with several reviews indicating disturbances from pool filters, drainage systems and general poolside activity. Despite these drawbacks, many reviews concluded positively, approving the pool facilities overall but suggesting improvements for a quieter and more spacious environment.
Visitors to Lakes Resort have consistently expressed concerns regarding parking facilities at the hotel. The parking situation is characterized by limited availability and tightly spaced spots, making it challenging for guests to securely park their vehicles. The parking area is often described as small, congested and difficult to maneuver within, contributing to a chaotic and somewhat frustrating experience for car owners.
Some visitors mentioned that they ended up having to park on the street due to the lack of available spaces, which can be particularly troublesome. The hotel's parking operates on a first-come, first-served basis, adding to the uncertainty of securing a spot. Additionally, there are reports of an expensive parking fee, which adds to the overall dissatisfaction.
Despite the overwhelmingly negative feedback, a few guests did find the under cover parking beneficial and praised its protection for vehicles. However, these sentiments are overshadowed by complaints about the poor layout and insufficient capacity of the car park. In summary, parking at Lakes Resort is one of its major drawbacks, deterring guests who prioritize convenient and secure parking accommodations.
Lakes Resort offers a range of accommodations, including a well-received four-bedroom, two-bathroom option that caters effectively to large families. The resort is recognized as a family-friendly destination with varying levels of comfort and it is noted for offering good value for money and good quality food at its restaurant, Vue Avocat. The scenic views of the nearby mountains, lake, beach and marina are highlights for many guests. However, the resort has received criticism for not meeting four-star expectations and being overpriced for the level of comfort provided. Continental breakfast is mentioned but might not meet all guests' expectations.
Lakes Resort received positive feedback for its accessibility features, making it welcoming for guests with disabilities. The lift was highlighted as particularly accommodating for individuals with reduced mobility and the accessible parking was appreciated. The hotel's modern and clean appearance was noted, though some felt the cleanliness could be improved. The location close to the water and the easily accessed parking added to the convenience. The staff stood out for being incredibly nice and helpful, enhancing the overall experience. However, there were suggestions to reconsider some bathroom designs to ensure better maneuverability, such as around the toilet door.
Lakes Resort offers a heated outdoor pool that guests have found to be particularly enjoyable. Described as well-kept, modern and clean, the pool maintains a good temperature, making it comfortable for swimming. Some visitors have noted that it felt small for families, but the overall experience remains positive. While there have been minor issues, such as occasional dead bugs, the cleanliness and upkeep of the pool generally contribute to a pleasant stay.
The outdoor pool at Lakes Resort receives mixed feedback from guests. Many appreciate the nice pool and the added touch of kids' toys, which makes it particularly child-friendly. The fact that it is heated is another commendable feature. However, guests also noted some concerns, such as the small size of the pool and occasional noise. There are mentions of activities like smoking hookahs and kids swimming despite the pool curfew, which could be drawbacks for some visitors. The pool area itself is a designated space, though there are times when cleaning occurs, which might interrupt pool use. Overall, the heated outdoor pool with its family-friendly environment is praised, although some operational and behavior-related issues are noted.
Lakes Resort offers a well-kept property that provides a serene and beautiful escape with a cleaning service that ensures the accommodations are simple yet stylish and effortlessly maintained. Guests have commended the cleaning staff for their friendliness and helpful demeanor. The resort reaches a level of comfort that some guests describe as closest to heaven on earth, despite a few references suggesting that certain areas could be improved for the price point. Nonetheless, Lakes Resort maintains a four-star rating and presents a fairly decent option for travelers seeking a luxurious getaway.
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Location
Almost every review highlights the breathtaking views, whether from the rooms’ windows or the lovely, lush grounds. Many guests remarked on the beautiful, quiet nights and the convenience of being near essential services and attractions. Accessibility is another praised feature with ample parking and easy navigation to and from nearby highways and main streets. The blend of affordability, comfort and splendid views make Lakes Resort a highly favored getaway, perfect for peaceful retreats or a base for exploring local attractions.
Breakfast
However, several guests have expressed disappointment with the breakfast quality, describing it as very average and basic. There are mentions of a lack of variety, specifically noting the absence of hot options like bacon or fried eggs. Some guests found the breakfast area untidy and unattractive, occasionally having to walk outside in the rain to reach it.
The complimentary breakfast is seen as a nice gesture with some guests finding it fulfilling and adequate, while others expected more in terms of quality and choice. Overall, while some find the complimentary breakfast to be a bonus, others feel it falls short of expectations.
Rooms
Cleanliness appears to be hit or miss. While some guests report clean and comfortable accommodations, others found dirty floors, mold in the showers and overall dated and run-down interiors. The amenities also vary in quality; several guests appreciated the well-maintained kitchenettes equipped with good utensils, while others were disappointed by limited kitchen supplies and unclean dishes.
On the positive side, the resort's location and layout receive favorable remarks. Guests enjoy the views of the lake from certain rooms and appreciate the proximity to the pool and spa. Spaciousness is noted particularly in the larger units like the penthouse and two-bedroom apartments, which are quite suitable for families.
Other aspects like staff service and overall property ambiance are generally well-received. However, noise levels due to thin walls and proximity to busy areas, along with subpar furnishings and basic room setups, leave room for improvement.
Overall, 'Lakes Resort' seems suitable for those looking for a tidy and functional stay in a pleasant location, but it may not meet the expectations of travelers seeking luxury or spacious accommodations.
Beds
However, others have found the beds to be less satisfactory. Several reviews mention that the beds were uncomfortable with complaints ranging from old and worn-out mattresses to beds being too hard or too soft. Issues with cleanliness were also noted with some guests finding hair in the beds and dirty tissues in drawers. There were also remarks about bed frames being loose and noisy and the size of the double beds being too small for a couple.
Overall, while there are pockets of comfort and quality, there seems to be a need for improvement in consistency and attention to detail regarding the beds at Lakes Resort.
Cleanliness
However, several reviews point to significant drawbacks. Many guests encountered issues with poorly cleaned floors, oiliness, cobwebs and dirty surfaces. Complaints of mould, grime, dead beetles in the pool and cockroaches in rooms were recurrent. A notable number of guests reported that the housekeeping service needed improvement and more training. Dirty kitchen items, leftover food in fridges, used soap in bathrooms and improperly cleaned sinks were common complaints. The state of the common areas, such as walkways and hallways, often left much to be desired with pools of dirty water and general dustiness.
The hotel staff was generally seen as talkative and helpful with notable exceptions concerning timely room readiness and the conditions upon check-in. Areas such as spas and pools also required more regular cleaning. While some experienced a clean and well-maintained environment, others found their accommodations severely lacking in basic hygiene standards.
Staff
The cleaning staff and other support staff also earned compliments for their courteous and obliging behavior, fostering an environment where guests felt well-cared-for. Josephine, another staff member, was singled out several times for her sweet and helpful demeanor, contributing positively to guests’ experiences.
However, not all encounters were positive. Some guests found certain members of the team, including receptionists, to be abrupt and unhelpful, leading to moments of frustration. Despite this, the overarching sentiment remains positive with most guests feeling satisfied with the level of service and hospitality.
In summary, while there are occasional lapses in courtesy, the staff at Lakes Resort are generally perceived as friendly, attentive and ready to provide assistance, significantly contributing to the guests' enjoyable stays.
Wi-Fi
Pool
However, some guests found the pool smaller than expected, which could lead to crowding. There were also mentions of occasional murkiness and an over-chlorinated environment. Noise was a recurring issue with several reviews indicating disturbances from pool filters, drainage systems and general poolside activity. Despite these drawbacks, many reviews concluded positively, approving the pool facilities overall but suggesting improvements for a quieter and more spacious environment.
Parking
Some visitors mentioned that they ended up having to park on the street due to the lack of available spaces, which can be particularly troublesome. The hotel's parking operates on a first-come, first-served basis, adding to the uncertainty of securing a spot. Additionally, there are reports of an expensive parking fee, which adds to the overall dissatisfaction.
Despite the overwhelmingly negative feedback, a few guests did find the under cover parking beneficial and praised its protection for vehicles. However, these sentiments are overshadowed by complaints about the poor layout and insufficient capacity of the car park. In summary, parking at Lakes Resort is one of its major drawbacks, deterring guests who prioritize convenient and secure parking accommodations.
4 Star
Accessible
Heated Pool
Outdoor Pool
Luxury
Yes, Lakes Resort Toukley has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Lakes Resort Toukley.
No, Lakes Resort Toukley doesn't allow dogs.
Yes, parking facilities are available at Lakes Resort Toukley.
No, Lakes Resort Toukley doesn't have a gym.
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