Grand Hotel de l'Opera - BW Premier Collection
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Summary of reviewsThe **Grand Hotel de l'Opera - BW Premier Collection**, situated in the historic heart of Toulouse on the picturesque Place du Capitole, offers an unparalleled location for exploring the city's cultural and historic landmarks. Visitors frequently praise the hotel's proximity to major attractions, dining establishments and shopping areas, appreciating the ease of walking to all points of interest. Despite being in a bustling center, the hotel maintains a serene and quiet environment, providing both convenience and tranquility.
Guests often commend the **breakfast** for its notable quality, highlighting diverse and hearty options such as fresh fruit, baked goods and made-to-order cappuccinos. However, some feel the offerings do not fully meet four-star expectations in terms of variety and value, suggesting room for improvement.
**Dining** experiences at the hotel's on-site Brasserie are generally positive with guests enjoying the high-quality, delicious food. While bar service sometimes falls short of the hotel's overall standards, the restaurant's excellent dishes and the staff's recommendations for nearby dining options bolster the overall culinary satisfaction.
The **rooms** are frequently praised for their spaciousness, comfort and elegant old-fashioned design. High-quality bedding, modern amenities and cleanliness are standout features, despite occasional issues with room size, lighting and minor maintenance concerns. Views of the inner courtyard or Capitol Square add to the charm of staying in this historic hotel.
As for **cleanliness**, the hotel consistently impresses with immaculate bathrooms and well-maintained rooms. While some minor lapses in certain areas like headboards and lamps have been noted, the overall dedication to cleanliness remains a significant positive aspect.
The **staff** at Grand Hotel de l'Opera is revered for their friendliness, professionalism and multilingual capabilities, enhancing the guest experience significantly. The team’s helpfulness and attentiveness, particularly during check-in and when assisting with various needs, leave a lasting positive impression on guests.
**WiFi** experiences vary with some guests finding the connection satisfactory and others reporting issues with instability and security. While free WiFi is appreciated, the consistency of the internet service appears to need improvement.
**Parking** nearby, though accessible and secure, can be somewhat challenging to locate due to the city's layout. However, once found, the convenience of nearby public parking options and preferential rates arranged by the hotel are appreciated by guests.
The **nightlife** surrounding the hotel is vibrant with numerous bars, restaurants and cafes in the vicinity. Guests enjoy the easy access to local entertainment options, enhancing their overall experience of Toulouse.
The **beds** in the hotel are generally celebrated for their comfort and quality, although a few guests found the mattresses either too soft or uncomfortable. Nevertheless, the majority of reviews emphasize a restful and cozy sleeping environment with high-quality linens and pillows.
The hotel generally meets its **four-star rating** with most guests affirming its adherence to the expected standards through its quality facilities and professional staff. However, certain aspects like initial reception experiences and breakfast variety could benefit from enhancements to fully align with four-star excellence.
Finally, the hotel's **historic** significance and stunning period decor with its blend of old-world charm and modern comforts leave guests feeling like they have stepped into a magnificent and unique setting, adding to the allure of their stay.
Categories
Guests often commend the **breakfast** for its notable quality, highlighting diverse and hearty options such as fresh fruit, baked goods and made-to-order cappuccinos. However, some feel the offerings do not fully meet four-star expectations in terms of variety and value, suggesting room for improvement.
**Dining** experiences at the hotel's on-site Brasserie are generally positive with guests enjoying the high-quality, delicious food. While bar service sometimes falls short of the hotel's overall standards, the restaurant's excellent dishes and the staff's recommendations for nearby dining options bolster the overall culinary satisfaction.
The **rooms** are frequently praised for their spaciousness, comfort and elegant old-fashioned design. High-quality bedding, modern amenities and cleanliness are standout features, despite occasional issues with room size, lighting and minor maintenance concerns. Views of the inner courtyard or Capitol Square add to the charm of staying in this historic hotel.
As for **cleanliness**, the hotel consistently impresses with immaculate bathrooms and well-maintained rooms. While some minor lapses in certain areas like headboards and lamps have been noted, the overall dedication to cleanliness remains a significant positive aspect.
The **staff** at Grand Hotel de l'Opera is revered for their friendliness, professionalism and multilingual capabilities, enhancing the guest experience significantly. The team’s helpfulness and attentiveness, particularly during check-in and when assisting with various needs, leave a lasting positive impression on guests.
**WiFi** experiences vary with some guests finding the connection satisfactory and others reporting issues with instability and security. While free WiFi is appreciated, the consistency of the internet service appears to need improvement.
**Parking** nearby, though accessible and secure, can be somewhat challenging to locate due to the city's layout. However, once found, the convenience of nearby public parking options and preferential rates arranged by the hotel are appreciated by guests.
The **nightlife** surrounding the hotel is vibrant with numerous bars, restaurants and cafes in the vicinity. Guests enjoy the easy access to local entertainment options, enhancing their overall experience of Toulouse.
The **beds** in the hotel are generally celebrated for their comfort and quality, although a few guests found the mattresses either too soft or uncomfortable. Nevertheless, the majority of reviews emphasize a restful and cozy sleeping environment with high-quality linens and pillows.
The hotel generally meets its **four-star rating** with most guests affirming its adherence to the expected standards through its quality facilities and professional staff. However, certain aspects like initial reception experiences and breakfast variety could benefit from enhancements to fully align with four-star excellence.
Finally, the hotel's **historic** significance and stunning period decor with its blend of old-world charm and modern comforts leave guests feeling like they have stepped into a magnificent and unique setting, adding to the allure of their stay.
Boutique-style Hotel
Located in Toulouse, this hotel offers a luxurious stay with a focus on personalized service. Its prime location and elegant design contribute to its boutique charm.
Historic Hotel
Located in the heart of Toulouse, this hotel showcases stunning architecture and a rich history. Its proximity to the Place du Capitole and other historical landmarks makes it an ideal base for exploring the city's heritage. The hotel is known for its elegant design and high-end amenities.
Hotel for Honeymoon
Located on Place du Capitole, this hotel offers elegant rooms with air conditioning and minibars. It features spa therapy and entertainment activities, making it ideal for a romantic getaway. The central location allows easy exploration of Toulouse's main attractions.
Family Friendly Hotel
The 'Grand Hotel' designation combined with 'BW Premier Collection' suggests a luxurious experience with potentially larger rooms and enhanced services. Its location opposite the Théâtre du Capitole might appeal to families interested in cultural experiences.
Dog Friendly Hotel
This hotel welcomes pets and is known for its helpful staff. Its central location makes it convenient for exploring Toulouse.
Romantic Hotel
Located on Place du Capitole, this hotel boasts a prime location and elegant rooms. Its spa services and proximity to cultural attractions make it ideal for couples looking to combine romance with exploration. The hotel's opulent design enhances its romantic appeal.
Hotel near Nightlife Spots
Located on Place du Capitole, this hotel offers immediate access to the city's central square, known for its nightlife, restaurants and cultural events. The hotel's proximity to various nightlife options makes it a prime choice.
Business Hotel
While specific details are not available, hotels in the BW Premier Collection often cater to business travelers. They typically offer services and amenities suitable for business needs, such as meeting facilities and business services.
4-Star Hotel
Located on Place du Capitole, this hotel offers a refined ambiance and high-end service. It is situated in a historic building, providing a unique and charming experience.
Accessible Hotel
Guest Reviews
Nestled in the heart of Toulouse, the Grand Hotel de l'Opera boasts an exceptional location that makes it a prime choice for visitors. Centered directly on Place du Capitole, the hotel's position offers unparalleled convenience for exploring the historic and cultural landmarks of the city. Guests frequently praise the hotel's proximity to major attractions, restaurants and shopping areas, noting that everything of interest is just a short walk away.
The location is described as superb and ideal, making it perfect for both sightseeing and enjoying the local cuisine. Despite being in the bustling center, many reviewers appreciate the quiet and serene environment the hotel offers, ensuring a restful stay. The charm of the hotel, combined with its elegant interior and welcoming staff, further enhances the overall experience.
Whether arriving late at night or seeking daytime adventures, the hotel's central placement allows for effortless access to various city sites and public transportation. Visitors also highlight the convenience of not needing a car due to the hotel's strategic location. The Grand Hotel de l'Opera with its unbeatable location on the beautiful Place du Capitole, provides a perfect base for any trip to Toulouse, blending historical grandeur with modern comfort.
Breakfast at Grand Hotel de l'Opera - BW Premier Collection receives mixed reviews from guests. On the positive side, numerous guests have complimented the breakfast as very good, excellent and even perfect. They appreciate the varied and hearty options with mentions of fresh fruit, baked goods, boiled eggs, cheeses, meats and made-to-order cappuccinos, indicating a commendable continental selection.
However, there are notable areas for improvement. Some guests feel the breakfast falls short of four-star standards, describing it as fairly basic, simple or even disappointing and bleak. There are mentions of a lack of variety and quality with specific complaints about the absence of scrambled eggs, limited choices and some food items often being out of stock. The price of the breakfast has also been criticized as too high for the offered quality.
In summary, while many guests find the breakfast to be ample and delicious, there's a consensus that it doesn't fully meet the expectations for such a prestigious hotel, indicating room for enhancement in variety and value for the price.
The dining experience at the Grand Hotel de l'Opera - BW Premier Collection has garnered positive feedback from guests. Most notably, the on-site Brasserie is frequently praised for its stunningly good food, described as first-rate and great. Guests appreciate the presence of both a good bar and restaurant on site with the restaurant being particularly lovely. While there have been mentions of limited restaurant options and occasional bar service that does not meet the hotel's overall high standards, the positive aspects of the dining options seem to outweigh these few drawbacks. Additionally, for those looking to explore local cuisine, the hotel staff's recommendations for nearby restaurants have been well-received, adding to the overall culinary satisfaction of the stay.
The rooms at the Grand Hotel de l'Opera - BW Premier Collection are frequently praised for their spaciousness and comfort. Many guests enjoyed the stylish and impressive decor, noting the charming, old-fashioned style and unique decorative touches that transport visitors to a bygone era. The cleanliness of the rooms, particularly the bathrooms, received high marks with guests appreciating the modern plumbing and well-maintained facilities.
Comfort seems to be a hallmark of the hotel's accommodations with numerous reviews citing cozy and comfortable rooms, high-quality bedding and well-equipped spaces. The presence of additional sitting areas and large, comfortable beds added to the positive experiences of many guests. The quality of the room furnishings, though occasionally described as slightly outdated, generally contributed to a luxurious and charming ambiance.
Despite the overwhelmingly positive feedback, a few recurring issues were mentioned. Some rooms were reported to be small or lacking natural light and a few guests experienced challenges with room temperature and noise from nearby air conditioning units or generators. There were occasional comments about the need for better room airing and maintenance, as well as some isolated incidences of cleanliness issues.
Location also played a significant role in guests' overall satisfaction with many appreciating the central setting and the tranquil atmosphere within the rooms themselves. Views of the inner courtyard and Capitol Square were particularly noted, adding to the appeal of staying in such a historic and beautifully decorated hotel.
In summary, the Grand Hotel de l'Opera offers guests spacious, elegantly decorated rooms that combine modern amenities with old-world charm. While there are some minor areas for improvement, most guests find the accommodations to be comfortable, clean and conducive to a relaxing stay in a prime location.
The beds at Grand Hotel de l'Opera - BW Premier Collection generally receive high praise for their comfort and quality. Many guests highlighted the very comfortable and large beds with some mentioning explicitly the firm bedding and king-size options. Specific comments note the bedding's impeccable quality and the wonderful bed linens and pillows, indicating a consistently good sleeping experience.
However, it is also worth noting a few less favorable remarks. Some guests found the mattresses a bit too soft or sagging and a few mentioned experiencing discomfort. Despite these mixed reviews, the majority emphasizes the comfort, spaciousness and high quality of the beds, ensuring a predominantly restful and cozy stay at the hotel. The occasional twin beds pushed together or stained bed covers are areas that might need attention, but these issues appear to be exceptions rather than the norm. Overall, guests can expect a generally comfortable and tranquil sleeping environment.
Grand Hotel de l'Opera - BW Premier Collection consistently impresses with its exceptional cleanliness. Guests frequently highlight the bathrooms as being particularly immaculate, describing them as clean, modern and well-maintained. Rooms receive similar praise; they are noted for being very clean, spacious and comfortably adorned, contributing to a luxurious feel. Housekeeping generally does an excellent job with rooms often described as spotless and well-prepared.
The public areas of the hotel also stand out for being clean and comfortable, enhancing the overall guest experience. The establishment’s upkeep and elegant vintage decor, coupled with its central location, further add to the hotel’s appeal.
However, some guests have pointed out occasional lapses in cleanliness, particularly in areas like the headboard, lamps and bathtubs. A few instances of dirty towels and dusty sections have been mentioned and there are remarks about cleaning not always meeting the standards expected for a hotel of this caliber.
Despite these isolated issues, the hotel's dedication to maintaining a clean and pleasant environment remains a significant positive point frequently appreciated by its visitors.
The Grand Hotel de l'Opera - BW Premier Collection boasts an exceptional staff that significantly enhances the guest experience. Reviews consistently highlight the team's friendliness, professionalism and efficiency. Whether interacting with the receptionists or other hotel personnel, guests frequently mention the warm and welcoming atmosphere.
Many guests appreciate the staff's helpfulness and attentiveness, noting that they go above and beyond to ensure a pleasant stay. The staff's proficiency in multiple languages, including English and German, is also commendable, making communication effortless for international travelers. Specific praise is often given to individuals like Alexandre and Fabian at the front desk, who were particularly helpful and charming.
The hotel's reception staff stands out for their courteous and efficient service, providing a quick and friendly check-in process. The team's readiness to assist with various needs, from arranging taxis to addressing room issues, underscores their dedication to outstanding customer service.
Overall, the staff's professionalism, politeness and genuine kindness leave a lasting impression on guests, contributing to the hotel's warm and inviting ambiance. The attentive and supportive nature of the team ensures guests feel valued and well-cared for throughout their stay.
Guests' experiences with the WiFi at the Grand Hotel de l'Opera - BW Premier Collection seem to vary considerably. Some visitors found the WiFi connection to be very good, describing it as adequate and good. Additionally, guests appreciated that free WiFi was included with their stay. However, there are mixed opinions as others reported issues such as no WiFi, unstable or non-working internet and even unsecured WiFi. While for some the WiFi worked well, for others, the lack of a stable and reliable internet connection was a noticeable drawback during their stay.
Parking at the Grand Hotel de l'Opera - BW Premier Collection offers both convenience and challenges for guests. While the hotel does not have its own parking facilities, there are several public parking options nearby, including a giant underground garage and the Capitole public parking just steps away from the hotel. Guests can benefit from preferential rates arranged by the hotel, although some find the cost on the higher side at around €30 per day.
The proximity of parking to the hotel is a definite advantage, making it easier for guests to access their vehicles. However, finding these parking spots can be tricky, especially due to the city's one-way streets and restricted zones. Some visitors experienced difficulties navigating to the parking areas with reported issues like misleading signage and complicated voucher systems. Despite these challenges with persistence, parking can be managed.
Overall, the central location of Grand Hotel de l'Opera makes it convenient for city exploration and while parking can be expensive and somewhat confusing to find, it is accessible and secure once located.
Located in a prime spot, the Grand Hotel de l'Opera - BW Premier Collection offers guests easy access to vibrant nightlife. Upon arrival on a Saturday, visitors are greeted by a lively square bustling with activity, teeming with cafes and numerous avenues to explore. The surrounding area boasts many bars and an array of restaurants, shops and theaters, providing ample entertainment options within walking distance. Guests appreciate the proximity to pleasant dining establishments, including those situated in nearby pedestrian zones. Overall, it is an ideal location for those wanting to experience the buzz of local nightlife and enjoy a variety of dining options.
Situated in a prime location, the Grand Hotel de l'Opera - BW Premier Collection is often recognized as a classy establishment, perfectly matched to its four-star rating. Guests regularly affirm that the hotel meets four-star standards, appreciating its overall quality and the professionalism displayed by most staff members.
While the ambiance of the bar was noted to be somewhat sterile, this could be down to its underuse. Conversely, interactions with specific staff members, particularly the gentleman at the desk, were highlighted for their warmth and friendliness. The hotel's facilities like the breakfast dining salon, although on the smaller side, are of a standard that aligns with its rating.
That said, a few areas have room for improvement. The initial reception experience could benefit from enhancements, as some guests felt the greeting upon arrival was not up to the four-star standard. Breakfast offerings were seen as quite ordinary and exhibited limited variety, which did not quite meet the expectations of a four-star establishment. Moreover, the security of the WIFI connection came into question, suggesting a need for better digital security measures.
In summary, Grand Hotel de l'Opera matches the four-star benchmark in numerous ways but could improve in specific areas to ensure a consistently refined experience for all guests.
Situated in the historic heart of Toulouse, the Grand Hotel de l'Opera - BW Premier Collection stands as a testament to French history and elegance. The beautiful period building with its breathtaking decor and furniture, effortlessly merges old-world charm with modern comforts. Each corner of this magnificent and unusual setting reveals the grandeur of its historical significance, reminiscent of the time of Toulouse Lautrec.
The hotel's interior decoration vividly captures the essence of the French opera theme, creating an ambiance of classicism and tradition that is still meticulously maintained today. The reception area with its imposing decor, evokes a sense of old-world charm that guests find enchanting.
The historical importance of this four-star hotel is palpable, offering guests an authentic experience of staying in a building with a storied past. The character and history of the building are not just visible but are celebrated in every aspect of the hotel’s aesthetics, from the lovely restaurant to the grand common areas.
Whether appreciating the magnificent historic decor or soaking in the old-world elegance, guests are consistently captivated by the timeless beauty and historical ambiance of the Grand Hotel de l'Opera. It is a true gem, allowing visitors to immerse themselves in the rich heritage of Toulouse.
The Grand Hotel de l'Opera - BW Premier Collection exudes an old-fashioned boutique charm that delights guests with its highly rated, retro vibe. Visitors appreciate the sumptuous and tasteful decor that combines original and vintage elements. The hotel offers a charming bar and a boutique atmosphere that enhances its 4-star experience with some guests even deeming it an amazing 5-star stay. The structure's retro style contributes to its unique and inviting ambiance, making it a higher quality hotel that is both charming and comfortable. While a few find the decor kitschy, many agree it adds to the hotel's distinctive character and tasteful presentation.
Location Show Map
Location
The location is described as superb and ideal, making it perfect for both sightseeing and enjoying the local cuisine. Despite being in the bustling center, many reviewers appreciate the quiet and serene environment the hotel offers, ensuring a restful stay. The charm of the hotel, combined with its elegant interior and welcoming staff, further enhances the overall experience.
Whether arriving late at night or seeking daytime adventures, the hotel's central placement allows for effortless access to various city sites and public transportation. Visitors also highlight the convenience of not needing a car due to the hotel's strategic location. The Grand Hotel de l'Opera with its unbeatable location on the beautiful Place du Capitole, provides a perfect base for any trip to Toulouse, blending historical grandeur with modern comfort.
Breakfast
However, there are notable areas for improvement. Some guests feel the breakfast falls short of four-star standards, describing it as fairly basic, simple or even disappointing and bleak. There are mentions of a lack of variety and quality with specific complaints about the absence of scrambled eggs, limited choices and some food items often being out of stock. The price of the breakfast has also been criticized as too high for the offered quality.
In summary, while many guests find the breakfast to be ample and delicious, there's a consensus that it doesn't fully meet the expectations for such a prestigious hotel, indicating room for enhancement in variety and value for the price.
Dinner
Rooms
Comfort seems to be a hallmark of the hotel's accommodations with numerous reviews citing cozy and comfortable rooms, high-quality bedding and well-equipped spaces. The presence of additional sitting areas and large, comfortable beds added to the positive experiences of many guests. The quality of the room furnishings, though occasionally described as slightly outdated, generally contributed to a luxurious and charming ambiance.
Despite the overwhelmingly positive feedback, a few recurring issues were mentioned. Some rooms were reported to be small or lacking natural light and a few guests experienced challenges with room temperature and noise from nearby air conditioning units or generators. There were occasional comments about the need for better room airing and maintenance, as well as some isolated incidences of cleanliness issues.
Location also played a significant role in guests' overall satisfaction with many appreciating the central setting and the tranquil atmosphere within the rooms themselves. Views of the inner courtyard and Capitol Square were particularly noted, adding to the appeal of staying in such a historic and beautifully decorated hotel.
In summary, the Grand Hotel de l'Opera offers guests spacious, elegantly decorated rooms that combine modern amenities with old-world charm. While there are some minor areas for improvement, most guests find the accommodations to be comfortable, clean and conducive to a relaxing stay in a prime location.
Beds
However, it is also worth noting a few less favorable remarks. Some guests found the mattresses a bit too soft or sagging and a few mentioned experiencing discomfort. Despite these mixed reviews, the majority emphasizes the comfort, spaciousness and high quality of the beds, ensuring a predominantly restful and cozy stay at the hotel. The occasional twin beds pushed together or stained bed covers are areas that might need attention, but these issues appear to be exceptions rather than the norm. Overall, guests can expect a generally comfortable and tranquil sleeping environment.
Cleanliness
The public areas of the hotel also stand out for being clean and comfortable, enhancing the overall guest experience. The establishment’s upkeep and elegant vintage decor, coupled with its central location, further add to the hotel’s appeal.
However, some guests have pointed out occasional lapses in cleanliness, particularly in areas like the headboard, lamps and bathtubs. A few instances of dirty towels and dusty sections have been mentioned and there are remarks about cleaning not always meeting the standards expected for a hotel of this caliber.
Despite these isolated issues, the hotel's dedication to maintaining a clean and pleasant environment remains a significant positive point frequently appreciated by its visitors.
Staff
Many guests appreciate the staff's helpfulness and attentiveness, noting that they go above and beyond to ensure a pleasant stay. The staff's proficiency in multiple languages, including English and German, is also commendable, making communication effortless for international travelers. Specific praise is often given to individuals like Alexandre and Fabian at the front desk, who were particularly helpful and charming.
The hotel's reception staff stands out for their courteous and efficient service, providing a quick and friendly check-in process. The team's readiness to assist with various needs, from arranging taxis to addressing room issues, underscores their dedication to outstanding customer service.
Overall, the staff's professionalism, politeness and genuine kindness leave a lasting impression on guests, contributing to the hotel's warm and inviting ambiance. The attentive and supportive nature of the team ensures guests feel valued and well-cared for throughout their stay.
Wi-Fi
Parking
The proximity of parking to the hotel is a definite advantage, making it easier for guests to access their vehicles. However, finding these parking spots can be tricky, especially due to the city's one-way streets and restricted zones. Some visitors experienced difficulties navigating to the parking areas with reported issues like misleading signage and complicated voucher systems. Despite these challenges with persistence, parking can be managed.
Overall, the central location of Grand Hotel de l'Opera makes it convenient for city exploration and while parking can be expensive and somewhat confusing to find, it is accessible and secure once located.
Nightlife
4 Star
While the ambiance of the bar was noted to be somewhat sterile, this could be down to its underuse. Conversely, interactions with specific staff members, particularly the gentleman at the desk, were highlighted for their warmth and friendliness. The hotel's facilities like the breakfast dining salon, although on the smaller side, are of a standard that aligns with its rating.
That said, a few areas have room for improvement. The initial reception experience could benefit from enhancements, as some guests felt the greeting upon arrival was not up to the four-star standard. Breakfast offerings were seen as quite ordinary and exhibited limited variety, which did not quite meet the expectations of a four-star establishment. Moreover, the security of the WIFI connection came into question, suggesting a need for better digital security measures.
In summary, Grand Hotel de l'Opera matches the four-star benchmark in numerous ways but could improve in specific areas to ensure a consistently refined experience for all guests.
Historic
The hotel's interior decoration vividly captures the essence of the French opera theme, creating an ambiance of classicism and tradition that is still meticulously maintained today. The reception area with its imposing decor, evokes a sense of old-world charm that guests find enchanting.
The historical importance of this four-star hotel is palpable, offering guests an authentic experience of staying in a building with a storied past. The character and history of the building are not just visible but are celebrated in every aspect of the hotel’s aesthetics, from the lovely restaurant to the grand common areas.
Whether appreciating the magnificent historic decor or soaking in the old-world elegance, guests are consistently captivated by the timeless beauty and historical ambiance of the Grand Hotel de l'Opera. It is a true gem, allowing visitors to immerse themselves in the rich heritage of Toulouse.
Boutique-Style
No, Grand Hotel de l'Opera - BW Premier Collection doesn't have any pool.
No, a spa isn't available at Grand Hotel de l'Opera - BW Premier Collection.
Yes, Grand Hotel de l'Opera - BW Premier Collection welcomes dogs.
No, parking facilities aren't available at Grand Hotel de l'Opera - BW Premier Collection.
No, Grand Hotel de l'Opera - BW Premier Collection doesn't have a gym.
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