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Summary of reviewsHotel Victor Hugo enjoys widespread commendation from guests, particularly for its prime location in the heart of Toulouse. The hotel's central position near the train station, main shopping areas, renowned Victor Hugo Market and Place du Capitole offers guests the convenience of exploring tourist attractions, restaurants, cafes and bars with ease. Accessibility to public transportation, including airport shuttles and metro stations, further enhances its practicality, making it an ideal base for city exploration and short stays.
The hotel’s breakfast, while mostly appreciated, receives mixed feedback. Guests often describe it as "comprehensive and generous," valuing the fresh products like bread, croissants, yogurt and fruit puree. However, some feel the breakfast is too basic and not sufficiently varied with a few finding it expensive or disappointing. Despite these critiques, for those content with a traditional French breakfast, the offerings generally meet expectations, though more diverse tastes might find the selection limited.
Cleanliness is a standout feature of Hotel Victor Hugo, consistently highlighted in reviews. Guests note the rooms and bathrooms are meticulously maintained with daily room and towel changes ensuring an impeccable environment. While room size is often mentioned as compact, particularly for extended stays, the overall functional and spotless nature of the accommodations compensates. Well-maintained bathrooms, comfortable beds and essential amenities further enhance the comfort level, even if occasional minor issues like street noise and minor air conditioning glitches are noted.
The staff at Hotel Victor Hugo significantly contribute to the hotel’s positive reputation. Visitors frequently mention the welcoming, professional and helpful nature of the team. The reception staff, available 24/7, earn particular praise for their customer service and proactive approach, even overcoming language barriers to ensure smooth communication. Individual staff members are often remembered for their exceptional service, underscoring the personal touch that enhances guests' experiences.
Free high-speed Wi-Fi is available throughout the hotel, generally providing a reliable internet connection for guests. Despite a few minor connectivity issues reported, the overall experience with Wi-Fi is satisfactory.
For nightlife enthusiasts, the hotel’s location offers easy access to vibrant scenes. However, it’s worth noting that proximity to busy areas and pubs results in noticeable nighttime noise, which might be a drawback for those seeking quieter accommodations.
The beds garner mixed reviews with many guests praising their comfort and coziness. Yet, some reported issues with bed stability and mattress firmness, suggesting a need for improvements to satisfy all preferences. Despite these occasional drawbacks, the general impression remains positive.
Accessibility is well-considered with facilities designed to accommodate guests with disabilities, including wheelchair-accessible rooms, ramps and elevators. This inclusivity, combined with the hotel's central location and clean, comfortable atmosphere, makes Hotel Victor Hugo a favored choice for various travelers. Show more
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Hotel near Nightlife Spots
Located on Boulevard de Strasbourg, this hotel is near Place Wilson and Place Victor Hugo, offering access to numerous bars and restaurants. The area is known for its lively ambiance.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Room Types
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, parquet floors as well as city views. The unit has 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, parquet floors as well as city views. The unit offers 1 bed.
Single RoomThis soundproofed room features a large bed 1.40m x 1.90m has a flat screen television and air conditioning
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a shower. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, parquet floors as well as city views. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Hotel Victor Hugo’s location is widely praised, making it an attractive choice for visitors looking to explore Toulouse. The hotel is ideally positioned in the city center, close to the train station, main shopping areas and popular tourist attractions. Guests find it convenient for walking around and accessing restaurants, cafes and bars with the renowned Victor Hugo Market and Place du Capitole just steps away. Public transportation, including the airport shuttle and metro stations, are highly accessible, enhancing the practicality of the hotel's location. The central setting allows for easy exploration of the city's historic and cultural sites, making it suitable for short stays and leisure trips. Cleanliness, friendly staff and a welcoming atmosphere are additional benefits that complement the prime location, providing a comfortable and convenient base for visitors.
Breakfast
Hotel Victor Hugo's breakfast receives a mix of appreciation and critique from its guests. The overall sentiment leans positive with many guests noting the "super breakfast" and "very good breakfast". Descriptions such as "comprehensive and generous" and "hearty breakfast with quality products" highlight the satisfaction with the variety and quality offered. The breakfast’s value is often acknowledged and it includes items like fresh bread, croissants, yogurt, fruit puree and unlimited coffee and juice, described as "a very good breakfast where everything is provided" and "well-maintained".
However, several guests felt the breakfast could be more varied and less basic, calling it "simple but nice" and "continental". Some found it "expensive" and "disappointing" with limited options that didn't measure up to the cost. A few reviews mention that breakfasts in France are generally modest, aligning with typical "French-style" offerings.
Guests appreciated the pleasant dining experience aided by good coffee and fresh bread, suggesting that while the breakfast might not be expansive, it meets expectations for a traditional French breakfast. The reviews imply satisfaction for those who prefer light, straightforward morning meals, but for guests with more diverse tastes, the variety may feel lacking. Despite some limitations, the breakfast generally complements the cozy, hospitable atmosphere of Hotel Victor Hugo.
Rooms
Hotel Victor Hugo, based on guest reviews, primarily boasts a great location and exceptional cleanliness. The rooms, while often described as small or compact, are consistently praised for being spotless and functional. Many visitors appreciated the well-maintained bathrooms and some highlighted particularly spacious ones, especially with showers. However, the limited room size is frequently mentioned with several guests finding them too cramped for comfort, especially over longer stays.
Despite the size, the rooms are noted for having comfortable beds and being well-equipped, albeit basic. There are minor critiques about noise from both the street and adjacent rooms, as well as some issues with air conditioning and lighting. Overall, the hotel provides a good quality-price ratio and is ideal for brief city stays due to its central location and cleanliness.
Beds
The beds at Hotel Victor Hugo receive a mix of feedback from guests. Many praise the comfort aspect, stating that the beds and bedding are comfortable and conducive to a good night's sleep. Phrases like lovely white bedding, very comfortable bed and super comfortable bedding are commonly mentioned, highlighting the quality and coziness of the linens provided. Guests also appreciate the spaciousness and warmth of the beds, which are particularly favorable during the winter season.
However, not all feedback is positive. Some guests report issues with the bed stability, mentioning that the beds are not securely attached to the floor and can move or squeak with slight movements. There are also remarks about firmness with some finding the bedding incredibly hard and the mattresses just okay. Instances of inadequate pillow support and smaller bed sizes were also pointed out. Despite these occasional drawbacks, the overall impression suggests that the hotel offers mostly comfortable accommodations with room for improvement in bed stability and mattress quality.
Cleanliness
Hotel Victor Hugo receives high marks for its impeccable cleanliness, playing a significant role in the overall positive guest experience. Numerous reviews consistently highlight the pristine condition of the rooms and bathrooms, many noting the spotless and well-maintained state of the accommodations. Guests have frequently described the establishment as "very clean," "super clean," and "perfectly clean," indicating that the hotel's cleanliness standards are upheld with exceptional diligence.
The cleaning staff's performance is commended for being careful and thorough with daily room and towel changes maintaining the hygienic environment. There is an emphasis on the establishment's functional and tidy setup, contributing to a comfortable stay. Although a few reviews noted instances where cleaning could improve, the overall impression of Hotel Victor Hugo is overwhelmingly positive regarding cleanliness.
The hotel’s ideal location and well-maintained facilities further enhance the appeal, making it a favored choice for travelers. Whether for a weekend escape or a short stay, the clean and comfortable amenities combined with the hotel's advantageous location create a seamless and satisfying experience for guests.
Staff
Hotel Victor Hugo boasts a commendable reputation largely due to its exceptional staff. Guests consistently highlight the welcoming and professional nature of the team, making check-ins a breeze and enhancing the overall experience. Many reviews speak highly of the friendliness and approachability of the staff, often mentioning their politeness and helpfulness.
The reception staff receives particular praise for being available 24/7, offering efficient and friendly service. Several guests noted the extra effort made by staff to overcome language barriers, ensuring smooth communication. Special mentions go to individuals like Dimitri and a night receptionist, underscoring the personal touch that guests appreciate.
The staff’s competence, attentiveness and proactive approach stand out in reviews, reflecting their dedication to addressing guests' needs promptly and effectively. From providing valuable local tips to ensuring a high quality of welcome, the personnel at Hotel Victor Hugo create a warm and supportive environment.
While amenities such as a nearby parking partnership and catering services are also appreciated, it’s the staff’s ability to combine friendliness with professionalism that leaves a lasting impression. The employees' consistent kindness and availability contribute heavily to the hotel’s appeal, making it a well-managed establishment that balances excellent service with a welcoming atmosphere.
Wi-Fi
Hotel Victor Hugo offers free high-speed Wi-Fi throughout the entire property, ensuring guests can stay connected during their stay. The hotel provides accessible Wi-Fi in all areas with many guests finding the service comfortable and fast. While some comments hint at the need for minor improvements and occasional signal weakness, the overall sentiment indicates a positive experience with the hotel's internet access. Although there were a few isolated issues reported, such as difficulty connecting and the absence of centralized Wi-Fi, these do not overshadow the general satisfaction. Visitors looking for reliable internet can reasonably expect a good experience.
Nightlife
Located in a vibrant area of the city, Hotel Victor Hugo offers easy access to nearby nightlife, making it a suitable choice for those looking to experience the bustling nocturnal scene. However, prospective guests should be aware of certain caveats. The location on Boulevard de Strasbourg and proximity to a pub contribute to noticeable nighttime noise, including street sounds and noise from neighboring rooms. Despite efforts for soundproofing, the hotel experiences disturbances, particularly from drunk individuals in the middle of the night. While the overall nightlife atmosphere is enjoyable, the noise levels can be a significant downside for those seeking a quiet stay.
Accessible
Hotel Victor Hugo is highly praised for its excellent and convenient location, situated between the station and the city center. Guests appreciate its central position, making it easy to access and close to various sites, attractions and public transport with two metro stations in close proximity. The hotel's position on the edge of the old town allows it to remain within walking distance from places of interest, ensuring comfortable access to all attractions by foot. Accessibility is well considered with facilities designed to accommodate guests with disabilities. Rooms are noted to be wheelchair accessible, providing ample space, ramps and elevators to ensure a comfortable stay for everyone.
No, Hotel Victor Hugo doesn't have any pool.
No, a spa isn't available at Hotel Victor Hugo.
No, Hotel Victor Hugo doesn't allow dogs.
No, parking facilities aren't available at Hotel Victor Hugo.