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Summary of reviewsNovotel Toulouse Purpan Aéroport receives generally positive reviews, particularly for its location, cleanliness, staff and family-friendly amenities.
Conveniently situated near major highways and Toulouse-Blagnac Airport, the hotel provides easy access for travelers in transit and those planning short stays. Despite its proximity to the airport, the soundproofed rooms ensure a quiet environment. The hotel's location also offers straightforward public transport options into Toulouse city center with buses and tramways nearby.
Guests rave about the breakfast, describing it as extensive, fresh and delicious. The offerings include a variety of sweet and savory options, making for a hearty start to the day. Dinner receives mixed feedback, though many praise the quality and taste of the food. Barbecue weekends and in-house sangria are highlighted, though some guests note the service and menu variety could be improved.
The hotel rooms are frequently praised for their spaciousness, cleanliness and comfort. Soundproofing is effective and the beds and pillows are particularly comfortable. The establishment is ideal for families with large family rooms, a children's play area and additional amenities such as a pool. While some guests mention maintenance issues and outdated equipment, the overall room experience is positive. The pool is appreciated for its cleanliness and suitability for children, though some note it can feel quite cold and occasionally overcrowded.
Cleanliness standards are generally high with many guests finding the hotel modern and very clean. However, there are occasional lapses in specific areas like windows and outdoor sills. The staff consistently receive high praise for their friendliness, professionalism and exceptional service, enhancing the welcoming atmosphere.
The gym gets mixed reviews with some guests appreciating the spaciousness while others criticize the equipment variety and functionality. The fitness room may not meet the needs of more serious athletes.
Parking is ample and secure, a significant feature for visitors, particularly those with bicycles or requiring long-term parking. The proximity to the ring road and airport adds to the convenience.
As a family-friendly destination, the hotel offers various amenities for children, including a play area and an outdoor garden. Families benefit from large, secure rooms and thoughtful touches like a star projector. Despite some criticisms regarding the comfort of sofa beds, the primary beds are consistently comfortable.
While the hotel has received mixed reviews regarding its four-star rating due to issues like outdated decor and maintenance inconsistencies, its strong points in location, staff and family amenities make it a compelling choice for many travelers. Show more
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Categories
Family Friendly Hotel
This hotel offers family-friendly accommodations near the airport. The hotel's amenities cater to both business and leisure travelers, making it suitable for families on the go.
Hotel with Swimming Pool
Offers a seasonal outdoor pool with a spacious sun terrace. The pool is perfect for families and leisure travelers. Conveniently located near the airport, providing easy access for guests.
Outdoor Pool
Business Hotel
Novotel hotels generally offer amenities suitable for business travelers, though specific details for this location are not available in the provided data. These usually include meeting facilities and Wi-Fi.
Hotel with Gym
The hotel provides gym facilities for guests looking to stay active during their travels. The airport proximity is an added advantage.
Hotel with Tennis Courts
This hotel provides a variety of sports facilities for guests, which explicitly includes tennis and table tennis.
Hotel with Outdoor Pool
This hotel provides an outdoor swimming pool. Guests can also enjoy a terrace located by the pool.
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Classic Double Room with Double Sofa BedA minibar, satellite TV and facilities for making hot drinks are included in this room.
This room has a double bed and a sofa bed that converts into two single beds. The sofa beds are only suitable for children.
Executive Double Room with Single Sofa BedThis room includes:
- a 24-hour Wi-Fi pass
- minibar with free items
- a Nespresso coffee machine
- bathrobe and slippers
- beauty products
Classic Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Classic Double Room with Sofa BedThe triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The triple room offers a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Classic Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Superior Room with One double and One single sofa bedOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Located conveniently near major highways and the airport, Novotel Toulouse Purpan Aéroport is perfectly situated for travelers in transit or those planning short stays. The hotel is ideal for quick stops, offering easy access to major roads and plenty of shopping areas. Despite its proximity to the airport, it remains impressively soundproofed, ensuring a quiet environment for guests.
The location also stands out for its quiet and secure accommodations, featuring ample parking facilities. For those wanting to explore Toulouse, public transport options, including bus number 45 and the nearby tramway, offer straightforward routes into the city center, although some guests noted that communication about transport could be improved.
With easy access to both the city's Zenith and the Cité de l'Espace, the hotel is geographically well-positioned, balancing the convenience of city attractions with the tranquility of a peripheral location. The family-oriented and friendly staff further enhance the welcoming atmosphere, making it a preferred choice for numerous travelers.
Breakfast
Novotel Toulouse Purpan Aéroport impresses guests with its breakfast offerings which frequently receive high praise. Visitors highlight the extensive variety and the presence of both sweet and savory options, catering to all tastes. The breakfast is often described as delicious, hearty and superbly arranged, ensuring a delightful start to the day. Quality and freshness of the products stand out with many appreciating the generous and well-stocked buffet. Despite a few remarks on the price, the overall sentiment is that the breakfast delivers great value. The hotel goes beyond the basics, providing an excellent dining experience with complete and varied spreads, contributing to a satisfying stay.
Dinner
Novotel Toulouse Purpan Aéroport's restaurant garners mixed reviews, but there's a noticeable trend towards positive feedback. Guests commonly praise the food, describing it as delicious, very good and excellent. The barbecue weekends and in-house sangria are particularly highlighted as standout features. The quality of the cuisine receives accolades for being tasty and well worth the money with both breakfast and dinner noted for their reasonable prices and good value.
The breakfast is especially recommended for its variety and taste, ensuring guests can find something they enjoy. The staff's friendliness and helpfulness also contribute positively to the dining experience, enhancing the overall satisfaction.
There are some criticisms, though. A few guests mention that the restaurant can be a bit pricey for the service and quality provided with some dishes served cold and the menu not being very varied. The evening meal options are noted to be limited and a few diners experienced long waits and issues with order accuracy. Some reviews suggest that the food, while generally good, isn't always exceptional or fresh.
Despite these critiques, the positive aspects of the dining experience at Novotel Toulouse Purpan Aéroport’s restaurant seem to outweigh the negatives, making it a notable part of the hotel's offerings.
Rooms
The rooms at Novotel Toulouse Purpan Aéroport are frequently praised for their spaciousness, cleanliness and comfort. Many guests appreciate the soundproofing, which ensures a quiet environment despite the hotel's proximity to the airport. The beds and pillows are often highlighted for their comfort and the rooms generally come well-equipped and clean. Ideal for families, the hotel offers large family rooms and a children's play area, although some guests note that the rooms can be a bit small for larger groups. A few reviews mention outdated equipment and some maintenance issues, but overall, the room experience is positive with many guests finding the rooms to be a convenient base for airport travel. Additionally, the hotel features a pool, though it is unsupervised and unheated. The friendly and accommodating staff further contribute to a pleasant stay.
Beds
When staying at Novotel Toulouse Purpan Aéroport, guests can expect a high level of comfort from the main beds. The adult beds are consistently praised for their exceptional comfort and many reviewers emphasize how well they slept due to the plush bedding and quality mattresses. Comfort of the bedding is frequently highlighted, enhancing the overall sleeping experience.
However, there are some criticisms when it comes to the additional sleeping arrangements. While the main beds receive high marks, the sofa beds, often used for children, do not fare as well. Reviewers note that these are uncomfortable with issues such as poor mattress quality and outdated spring mechanisms. Despite this, the positive feedback on the primary beds suggests that the hotel takes guest comfort seriously, although there is room for improvement in ancillary sleeping furniture.
The hotel's commitment to comfort makes it a strong choice for travelers prioritizing a restful night's sleep, provided they are not relying on the less comfortable sofa beds for their stay.
Cleanliness
Novotel Toulouse Purpan Aéroport generally upholds a high standard of cleanliness and comfort, offering well-maintained and tidy accommodations. Many guests commend the impeccable cleanliness of the hotel and its rooms, often highlighting the establishment as very clean and modern inside. The rooms are described as comfortable and accessible, contributing to an overall pleasant stay.
Several reviewers specifically mention the excellent staff, noting their friendliness and service, which enhances the welcoming atmosphere of the hotel. The reception hall also receives praise for its neat appearance.
However, some feedback indicates inconsistencies in cleanliness. While many rooms are spotless, a few guests encountered issues such as dust, cobwebs and mold in certain areas. Additionally, some areas, like windows and outdoor window sills, were reported as not thoroughly cleaned.
Overall, Novotel Toulouse Purpan Aéroport is reliably clean and comfortable, though attention to detail in all areas could ensure a uniformly pristine experience for every guest.
Staff
The staff at Novotel Toulouse Purpan Aéroport consistently receive glowing praise from guests, highlighting their friendliness, kindness and professionalism. Visitors frequently mention the warm and welcoming atmosphere created by the team, noting their attentive and helpful nature. Personal service is emphasized with staff being described as incredibly understanding and supportive. Even late arrivals are met with a pleasant reception. Families find the team especially accommodating, making children feel welcome. Guests appreciate the dynamic and smiling attitude of the staff, who are always ready to respond to needs promptly and efficiently. The breakfast team also earns high marks for their efficiency. Overall, the staff's commitment to excellent service significantly enhances the value and experience of staying at this hotel.
Gym
The fitness room at Novotel Toulouse Purpan Aéroport receives mixed feedback from its guests. On the positive side, the gym is described as a spacious fitness room, providing ample space for workouts. However, some guests express dissatisfaction with the facility, noting that the variety of gym equipment could be improved and that it is not well equipped for athletes. Additionally, there are comments about the limited functionality of the equipment with many devices present but only one machine reportedly in working order. Some find the gym too small and stuffy, leading to a disappointing experience for those with specific fitness needs.
Pool
The Novotel Toulouse Purpan Aéroport offers a well-liked and pleasant pool that many guests appreciate, especially after a long, hot day. Open until 9 PM, it provides a refreshing option to cool off and the outdoor area is highly praised for its suitability for children to play. The pool area includes amenities such as available towels and sun loungers, although it's been noted that there could be more loungers and that the water might feel quite cold. Despite occasional issues such as cleanliness and crowding, the pool is generally described as very clean and a significant plus in a lovely outdoor setting with additional recreational options like table tennis and children's games. Some guests felt the pool should be larger and mentioned instances of the pool being dirty at the bottom or overcrowded. Nevertheless, the secure car park and large terrace alongside the pool area contribute to a pleasant experience for both relaxation and family activities.
Parking
The Novotel Toulouse Purpan Aéroport is noted for its ample and secure parking facilities. Guests consistently highlight the large, free parking area as a significant and attractive feature of the hotel. The parking lot is spacious, making it easy for visitors to find a spot right at the hotel door. Many reviews point out the convenience and importance of free, secure parking, especially for those traveling with bicycles or needing long-term parking. Situated close to the ring road and just a few minutes' drive from the airport, the hotel's parking is both accessible and practical, enhancing the overall convenience for travelers. Additionally, the secure nature of the parking lot ensures peace of mind for guests leaving their vehicles for extended periods.
Family
The Novotel Toulouse Purpan Aéroport stands out as a highly family-friendly destination, perfectly suited for stays with children. The hotel offers various child-friendly amenities, including a children's play area and an expansive outdoor area perfect for kids to play. Families can expect large, secured rooms with some featuring the convenience of a sofa that converts into two 90 cm beds, ideal for children. The hotel also receives praise for its breakfast offerings, which are diverse and flavorful.
Younger guests have a range of activities available, including a pool that kids particularly enjoy and thoughtful touches like games and coloring materials. The friendly and pleasant staff show genuine attention to children and some rooms even come equipped with unique additions like a star projector for an added touch of magic.
The logistics for families are also well-managed with very large, secure and free parking, making it easy to settle in quickly, especially for those arriving from the nearby airport. Rooms come with complete amenities, although some reviews noted that the rooms might feel a bit small for a family of four and that the mattress on the sofa bed could be more comfortable. Despite these minor drawbacks, the varied kids' menu and the overall pleasant atmosphere make the Novotel Toulouse Purpan Aéroport an ideal spot for a family stay.
Families will find the hotel’s outdoor garden a delightful space, while parents can also benefit from the spacious fitness room. Overall, the Novotel Toulouse Purpan Aéroport successfully caters to the needs of traveling families, providing both comfort and entertainment for children and making it an ideal choice for family accommodation.
4 Star
Novotel Toulouse Purpan Aéroport has received mixed feedback regarding its four-star rating and overall facilities. Several reviews highlight that the hotel does not live up to its 4-star classification, noting that it feels outdated and does not meet the standards expected from a hotel of its supposed caliber. Guests pointed out issues such as stained sheets, dusty baseboards and torn curtains, questioning the hotel's service quality and comparing it unfavorably to other Novotel properties.
The hotel appears to cater more towards families, which might not align well with guests seeking peace and relaxation. The consensus among the reviews suggests that while the hotel may have deserved its rating decades ago, it no longer meets contemporary expectations for a four-star establishment.
Yes, Novotel Toulouse Purpan Aéroport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Toulouse Purpan Aéroport.