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Summary of reviewsibis Toulouse Gare Matabiau is highly praised for its strategic location directly opposite the main train station, Gare Matabiau, ensuring exceptional convenience for travelers using train and other public transport modes. Despite its central location, the hotel surprises guests with its quiet ambiance, making it an excellent base for exploring Toulouse's historical sites, shopping areas and cultural attractions. Its proximity to shops, supermarkets and cafes enhances the overall ease of stay.
The breakfast at the hotel receives consistent high marks for its variety, quality and value. Guests appreciate the extensive offerings including fresh madeleines, fruits, cereals and delicious coffee, which set a positive tone for a day of sightseeing. While some guests pointed out occasional crowding and slow replenishment of items, the majority found the breakfast satisfactory and aligned with the quality standards of the Ibis chain.
Dinner experiences are mixed with several guests noting the convenience and friendly service of the on-site restaurant. While the food is generally tasty with good portions, some reviews mention limited menu options and occasional inconsistencies in food quality.
Rooms at the hotel are frequently commended for their cleanliness and comfort. Guests highlight the spacious, modern bathrooms and comfortable beds with effective soundproofing, even in rooms facing busy streets. While some rooms show signs of wear and could benefit from updates, the overall consensus indicates that the accommodations provide satisfactory comfort and good value for money.
Cleanliness is a strong point, consistently praised by guests. Housekeeping is noted for maintaining high standards, ensuring well-kept rooms and daily maintenance. Modern bathrooms and comfortable bedding contribute to the positive experience, although some areas like carpets and older fixtures could use improvements.
The staff at ibis Toulouse Gare Matabiau are recognized for their exceptional service, marked by friendliness, attentiveness and professionalism. Noteworthy mentions of staff members, like Hugo at reception, reflect the team’s dedication to ensuring a pleasant stay for guests through their welcoming and helpful demeanor.
The free wifi service is generally reliable, meeting basic internet needs for casual browsing and communication, though some guests experience variability in performance.
The hotel caters well to families, providing spacious family rooms, baby equipment and a welcoming atmosphere for all family members, including pets. The family-friendly environment makes it a convenient choice for those traveling with children.
Beds are a highlight for many guests with numerous reviews attesting to their comfort and quality. The overall bedding experience contributes significantly to a restful stay, despite isolated mentions of mattress firmness preferences.
As a three-star hotel, ibis Toulouse Gare Matabiau meets and often exceeds expectations, combining decent facilities with good value. The atmosphere, reminiscent of the 60s, is appreciated by some guests and the hotel is often described as faultless within its category, making it a solid choice.
For business travelers, the hotel's location and amenities make it an ideal choice. With convenient access to work areas, practical room features like a work desk and a peaceful environment, it caters effectively to professional needs.
The hotel is also noted for its accessibility, offering amenities such as an elevator, ramps and wheelchair-friendly rooms. While there are some areas for improvement, particularly regarding shower access, the overall accessibility features enhance the convenience for all guests.
In summary, ibis Toulouse Gare Matabiau is a well-regarded hotel offering exceptional location advantages, strong customer service, comfortable and clean rooms and a satisfying breakfast experience. Its blend of convenience, comfort and value makes it a preferred choice for both leisure and business travelers in Toulouse. Show more
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3-Star Hotel
This hotel offers an excellent location near the train station, providing convenience for travelers. The Ibis Toulouse Gare Matabiau offers canal views and is close to many attractions.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Standard Double RoomThis double room features, soundproofing and cable TV. Some rooms offer a balcony
Standard Twin RoomThis twin room provides, soundproofing and air conditioning. Some rooms offer a balcony
Guest Reviews
8.0
Very Good
Location
ibis Toulouse Gare Matabiau is a strategically located hotel that garners praise from guests for its exceptional proximity to the main train station, Gare Matabiau. Situated directly opposite the station, it offers unparalleled convenience for travelers relying on train commutes or connecting to other transportation modes such as the metro and bus services, including those to the airport. Despite being so close to these transport hubs, guests appreciate the surprising tranquility within the hotel premises.
The prime location also allows easy access to the city center, making it an ideal base for exploring Toulouse's historical attractions, shops, restaurants and cultural sites. Many guests find the short walking distance to significant spots like Capitole Square and the vibrant downtown area particularly convenient.
Additionally, the hotel is located near numerous shops, supermarkets and cafes, which enhances the ease of stay and convenience. It also caters well to those who plan to explore nearby cities such as Carcassonne and Albi by train. Overall, the location of the ibis Toulouse Gare Matabiau is highly regarded, making it a preferred choice for both short stopovers and longer stays in Toulouse.
Breakfast
The breakfast at ibis Toulouse Gare Matabiau is consistently praised by guests for its quality and variety. Many reviews highlight its extensive offerings, including multiple types of bread, cereals, fruits, juices and both tea and coffee options. Guests frequently described the breakfast as excellent, delicious, hearty and abundant, noting its ability to set them up well for a day of sightseeing.
The buffet is particularly noted for being well-stocked with diverse items, appealing to different tastes with both sweet and savory options. Special mentions were made for the fresh madeleines and good pastries, as well as the delicious coffee. The breakfast is also described as being a good value for the price, contributing to a positive overall experience.
However, some reviews indicated areas for improvement, such as the need for better variety and more consistent quality. A few guests mentioned that the breakfast room could get crowded and that sometimes items were not replenished quickly enough. Despite these minor critiques, the majority of guests found the breakfast to be satisfactory and in line with the standards of the Ibis chain.
Overall, the breakfast at ibis Toulouse Gare Matabiau is well-regarded for its variety, quality and value, making it a noteworthy part of the stay for most guests.
Dinner
The dining experience at Ibis Toulouse Gare Matabiau receives mixed reviews. Guests generally appreciate the convenience of an on-site or adjoining restaurant, especially with the possibility to dine until 10 PM. Many highlight the very friendly and attentive service, describing some of the fare as tasty with portions that are both delicious and reasonably priced. Le Victoria comes specifically recommended for its good taste and service, making it a pleasant option after a long day.
However, there are notable criticisms regarding the dinner menu, which some find limited and overpriced. Some guests were disappointed with the quality of the food, mentioning that it lacked seasoning and appeared to be reheated from frozen. Despite these drawbacks, the bar service and breakfast offerings often receive positive remarks, rounding out an overall decent dining experience for those who prefer the convenience of eating on-site.
Rooms
At the Ibis Toulouse Gare Matabiau, guest experiences regarding the rooms are notably mixed, but several positive attributes stand out. The rooms are frequently praised for their cleanliness and comfort with many guests highlighting the spaciousness and modernity of the bathrooms. Rooms often come with comfortable beds and effective soundproofing, ensuring a quiet and restful stay even when facing busy streets.
For those seeking ample space, rooms at this hotel do not disappoint, as several reviews mention large and well-arranged accommodations. Many guests appreciate the straightforward, no-frills decor, which, while basic, meets the essential needs of travelers. A handful of rooms feature pleasant additions like balconies and good views.
However, it's worth noting that room sizes and conditions can vary significantly. Some rooms are described as quite small, cramped and in need of updating with occasional issues like dated decor or minor maintenance needs. Despite these occasional drawbacks, most reviews affirm that the rooms deliver satisfactory comfort and value for money.
In summary, the Ibis Toulouse Gare Matabiau offers clean, comfortable and relatively spacious rooms with good soundproofing and modern bathrooms, making it a solid mid-range option for travelers seeking convenience and quiet in Toulouse.
Beds
The beds at ibis Toulouse Gare Matabiau receive consistently positive feedback from guests, indicating a notable level of comfort. Many reviews highlight the comfort and coziness of the beds with specific mentions of soft and comfortable bedding as well as mattresses that contribute to a restful sleep. Extra pillows also add to the overall bed comfort.
Several reviews praise the beds as spacious and well-suited for a good night's sleep with some guests noting that they found the double and twin beds to be very comfy. The phrase "most comfortable bed" appears frequently, underscoring the high level of satisfaction. High-quality bedding and cleanliness also feature prominently in the positive feedback.
However, some guests mentioned that certain beds were narrow or had soft mattresses that were not to their liking, which may be a point of consideration for potential visitors. Despite a few instances of less favorable opinions regarding bed size and firmness, the majority consensus remains that the beds at this hotel are very comfortable and contribute to a pleasant stay.
Cleanliness
The cleanliness of the ibis Toulouse Gare Matabiau Hotel is frequently highlighted by guests with many describing the hotel as very clean and well-maintained. The rooms are often praised for their cleanliness and comfort with housekeeping consistently noted for exceptional performance. Frequent touches of impeccable cleanliness and daily maintenance are mentioned, reflecting high standards in room tidiness and overall hotel upkeep.
Guests also appreciated the modern and clean bathrooms with several reviews emphasizing the quality of the showers. Despite some aspects of the interior being dated and carpets showing signs of wear, the cleanliness was consistently upheld in the rooms. The bedding was often described as comfortable, contributing to the overall positive experience.
However, some reviews pointed out areas needing improvement, such as old, stained carpets and occasional bathroom odor or dirt. While these issues did not overshadow the general perception of cleanliness, they did highlight areas for potential upgrades.
In summary, the ibis Toulouse Gare Matabiau garners strong praise for its cleanliness and comfort with some noted areas for enhancements.
Staff
The staff of ibis Toulouse Gare Matabiau have garnered a reputation for exceptional service and dedication to guest satisfaction. Guests frequently highlight the team’s friendliness, attentiveness and professionalism. This includes a welcoming reception where the staff go out of their way to make guests feel at home. Reviews consistently mention how friendly, cheerful and helpful staff members are with notable mentions of receptionists like Hugo providing exemplary service.
The team is always available to assist, demonstrating professionalism and a courteous demeanor across all interactions. Whether it's helping with luggage, being attentive to special requests or making an effort to speak different languages, the dedication of the staff does not go unnoticed. Guests also appreciate the warm and prompt service they receive, often describing the staff as kind, efficient and pleasantly welcoming.
The positive experiences are underscored by staff who are not only helpful and accommodating but who also extend a warmth and kindness that enhances the overall stay. The welcoming atmosphere is complemented by the staff’s eager willingness to assist, be it at the reception, over customer requests or general guest interaction. Despite a few isolated mentions of the staff being unhelpful or inattentive, the overwhelming sentiment is of a professionally managed, friendly and accommodating team that significantly contributes to an enjoyable stay at the hotel.
Wi-Fi
The wifi at ibis Toulouse Gare Matabiau receives diverse feedback from guests. On the positive side, many guests highlighted a good and efficient connection, mentioning that the free wifi often works properly and doesn't require a password. The high-speed free wifi was particularly appreciated, making it convenient for casual browsing and communication. However, some guests noted variability in performance with reports of slow speeds and poor signal in certain areas of the hotel. A few guests experienced inconsistent wifi service and found the coverage inadequate in some parts. Despite these issues, for the most part, the wifi service is reliable and meets basic internet needs.
Family
The 'ibis Toulouse Gare Matabiau' hotel consistently receives praise for its family-friendly environment, making it a great option for those traveling with children. Guests highlight that the family rooms are not only spacious but also comfortably accommodate up to four people, providing a functional setting for a family stay. The staff demonstrates attentiveness toward younger guests, going the extra mile to provide essential baby equipment such as cribs and high chairs, contributing to a stress-free experience for parents.
Although the hotel doesn't offer specific children’s services, its family-friendly amenities are well-received by guests. Many families appreciate that the entire family can stay together comfortably, which is particularly convenient for family meetings and multi-generational trips, whether it’s a short stay or an extended vacation.
Additionally, the hotel’s dog-friendly policy is a bonus for those who don’t want to leave their pets behind, ensuring a welcoming atmosphere for all family members, including the furry ones.
Overall, the 'ibis Toulouse Gare Matabiau' is acknowledged for being accommodating and creating a pleasant family-friendly environment, making it a suitable choice for family stays in Toulouse.
3 Star
Situated in a prime location, ibis Toulouse Gare Matabiau offers a convenient stay as a three-star rated hotel. The overall atmosphere is reminiscent of the 60s, which some guests appreciate for its nostalgic charm. The rooms are generally well-received, although some say they could be improved.
For a hotel of this category, ibis Toulouse Gare Matabiau meets expectations with its decent facilities and good value. The service matches the three-star rating, described as friendly and compliant with health standards. A highlight for many is the good buffet breakfast, which stands out among French hotels of similar caliber. The hotel is often praised for being faultless within its three-star classification and aligns well with its pricing. Despite some areas needing enhancement, the overall sentiment is positive, making it a solid choice in its category.
Business
ibis Toulouse Gare Matabiau is praised for its strategic location, making it an excellent choice for business travelers needing access to downtown work areas. Reviews highlight its functionality and suitability for business purposes with amenities such as a work desk and chair providing convenience for working professionals. The hotel is described as a good business hotel, fitting for a day transit or a quick, peaceful night. While it is characterized as a functional 3-star establishment, it is noted as being ideal primarily for business users. Overall, it offers a practical and well-situated option for those on work trips.
Accessible
The Ibis Toulouse Gare Matabiau boasts a prime location directly opposite the train station, making it highly accessible for guests, including those with disabilities. The hotel's central position offers convenient access to both train and bus terminals, ensuring ease of travel. Guests appreciate the quick transportation options and the ability to walk to the city center effortlessly.
The property features amenities enhancing accessibility, such as an elevator and ramps. With two free disabled parking spaces, it is designed to cater to various needs. The rooms are described as wheelchair-friendly with large bathrooms, walk-in showers and accessible toilets. The accessible bathroom doors provide adequate privacy.
However, there are a few areas where the hotel could improve. Some guests noted that the shower door access was impractical and the overall access for disabled individuals was not entirely clear with some restrictions for wheelchair users. Despite these minor drawbacks, the hotel's strategic location and accessible features make it useful for short stays.
No, ibis Toulouse Gare Matabiau doesn't have any pool.
No, a spa isn't available at ibis Toulouse Gare Matabiau.
Yes, ibis Toulouse Gare Matabiau welcomes dogs.
No, parking facilities aren't available at ibis Toulouse Gare Matabiau.
No, ibis Toulouse Gare Matabiau doesn't have a gym.