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Summary of reviewsBest Western Central Hotel in Tours receives consistent praise for its prime location in the city's heart, providing easy access to main attractions, shopping streets and restaurants. Guests appreciate the peaceful ambiance despite its central position, making it a serene base for exploring Tours on foot. Its proximity to the historic center and Loire castles adds convenience, particularly for those arriving by train or car with the added advantage of on-site parking.
The breakfast experience frequently garners high marks for its variety and quality. Guests enjoy a hearty spread with fresh pastries and freshly squeezed orange juice, often served in a pleasant courtyard or terrace setting. Although some felt the options could be more elaborate and the cost a bit high, the breakfast remains a highlight for most.
The surrounding dining options are also well-received with numerous restaurants and shops nearby, adding to the overall positive experience. Clean and spacious rooms, equipped with modern amenities, ensure comfort. The hotel's cleanliness is a standout feature with many noting spotless rooms and well-maintained common areas, despite minor lapses in upkeep. The staff's professionalism and friendliness significantly enhance guests' stays, contributing to a welcoming atmosphere.
The free WiFi is stable and reliable, meeting guests' connectivity needs. On-site parking is secure and convenient, though some guests find it necessary to reserve in advance due to limited availability and consider the fee worth the expense. Families traveling with children will find the hotel accommodating with comfortable and spacious family rooms and kid-friendly amenities.
The hotel's location also caters to nightlife enthusiasts with plenty of bars and pubs within walking distance, yet maintains a quiet environment for restful nights. While the beds receive mixed reviews with some finding them comfortable and others noting issues with size and firmness, the overall room quality remains positive.
In summary, Best Western Central Hotel offers a blend of convenience, comfort and quality service, making it a highly recommended choice for visitors looking to explore Tours and its historic treasures. Show more
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Family Friendly Hotel
Provides comfortable accommodations in a central location, making it easy to explore Tours with family. It offers family rooms and is close to various attractions and amenities.
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Family rooms
Triple rooms
Quad rooms
Please suggest which room type a family with one child should choose and where the child will sleep: Triple room for 3 people: with a king bed and 1 single bed
Please suggest which room type a family with two children should choose and where the children will sleep: Quad for 4 people: with 1 king bed and 2 single beds
Please suggest which room type a family with three children should choose and where the children will sleep: A family room: a king bed and 2 single beds plus 1 extra bed
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Νο
Is there a kids' club?No
Do you offer babysitting/child services?No
Answers last updated by Best Western Central Hotel
This hotel allows pets. As a Best Western property, it likely maintains standards for guest comfort, which may include pet-friendly accommodations.
Hotel near Nightlife Spots
Centrally located on Rue Berthelot in Tours, this hotel offers convenience to the city's nightlife. Its proximity to bars and clubs makes it a prime choice.
Business Hotel
This hotel offers meeting facilities, a business center, and complimentary full breakfast. It also provides high-speed internet access and fax services, making it suitable for business travelers.
Hotel with Parking
This hotel provides secure garage parking on site with 24-hour access for a fee (€10 or €11/night). Its central location makes on-site parking a valuable amenity.
Accessible Hotel
This hotel has an elevator and is wheelchair accessible. It also indicates accessibility for guests with mental, visual, and auditory disabilities.
3-Star Hotel
Centrally located near Pont Wilson, this hotel provides easy access to the city's attractions. It's near a concert hall and a bar, offering convenient entertainment options. The rooms are well-equipped and comfortable.
Room Types
Comfort Double RoomThe air-conditioned double room features private bathroom equipped with a bath or a shower and a hairdryer.
Superior King RoomThe air-conditioned double room features private bathroom equipped with a bath or a shower and a hairdryer. The unit offers 1 bed.
Family King RoomThe air-conditioned family room has private bathroom fitted with a bath or a shower and a hairdryer. The unit has 2 beds.
Family RoomThe air-conditioned family room features private bathroom equipped with a bath or a shower and a hairdryer. The unit offers 3 beds.
Standard Double RoomThe air-conditioned double room has private bathroom fitted with a bath or a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Tours, Best Western Central Hotel boasts a prime location that consistently wins the favor of its guests. This strategically situated hotel offers close proximity to the city's main attractions, shopping streets and a diverse array of restaurants, making it a convenient base for exploring on foot. Visitors appreciate the quiet ambiance despite its central position, allowing for a serene stay amidst the hustle and bustle of the city.
With easy accessibility, the hotel's location proves ideal for those arriving by train or car, featuring the added advantage of parking facilities. Many guests highlight its convenience for visiting the historic center, the Loire castles and other key sights. The surrounding area is vibrant, yet the hotel maintains a tranquil atmosphere on a quiet street, perfect for those who value peace and quiet during their travels.
The hotel's centrality also makes it a favorable option for short stays, touring the old town or enjoying local nightlife. Its superb location affords guests the luxury of walking to most points of interest, including the cathedral and the main shopping mile without the need for additional transportation. Additionally, the vicinity's charm is enhanced by numerous nearby bars, shops, museums and other tourist spots.
In summary, Best Western Central Hotel’s exceptional location in the center of Tours offers the perfect blend of convenience, tranquility and accessibility, making it a highly recommended choice for visitors looking to explore the city and its historic treasures on foot.
Breakfast
The breakfast experience at Best Western Central Hotel often receives high marks from guests. Many reviews highlight the breakfast as good, very good or excellent with numerous mentions of its variety and quality. The breakfast spread is often described as sumptuous, extensive and hearty with a wide selection that caters to diverse tastes. Fresh pastries and freshly squeezed orange juice are notable positives and the availability of fresh ingredients contributes to a delightful start to the day. Several reviews appreciate the outdoor breakfast option in the pleasant courtyard or terrace, which adds to the overall enjoyable ambiance.
Some guests have noted the consideration of dietary restrictions, making the breakfast inclusive for those with allergies. The breakfast room itself is often described as pleasant and airy, adding to a comfortable dining experience.
Despite the many positives, a few reviews indicate areas for improvement, such as the desire for more elaborate options or the inclusion of vegetables. Additionally, while the breakfast quality is generally praised, its cost is occasionally perceived as high by some guests.
Overall, the breakfast at Best Western Central Hotel is frequently lauded for its variety, quality and the pleasant settings in which it is served, making it a highlight for many visitors considering their stay.
Dinner
Visitors to the Best Western Central Hotel have consistently praised the hotel's convenient and central location, noting that it is close to the historic area and ideal for exploring Tours. Guests particularly appreciated the attentive and friendly staff, who provided excellent dining recommendations, leading many to discover wonderful restaurant choices just a short walk from the hotel. The array of dining options around Place Plumerau and other nearby areas was highlighted as a significant advantage.
The hotel's surroundings were described as being in a perfect spot with many restaurants and shops close at hand, which added to the overall experience. Furthermore, visitors enjoyed the quiet rooms, complete with effective air conditioning and found the large rooms to be clean and comfortable. The hotel also received positive remarks for being dog-friendly and offering a good breakfast selection. With its on-site parking and tranquil gardens, the Best Western Central Hotel proved to be a top-notch choice for travelers seeking a pleasant stay in Tours.
Rooms
The rooms at the Best Western Central Hotel offer a generally positive experience for guests, especially in terms of space and comfort. Many reviews highlight the spaciousness of both rooms and bathrooms with descriptions of large, airy rooms often mentioned. High ceilings and a classical style add to the roomy and elegant feel of the accommodations. Cleanliness is a consistent plus with many guests noting the rooms and bathrooms are kept very clean and tidy, enhancing the overall comfort.
Modern amenities like air conditioning and well-equipped facilities contribute to a pleasant stay, while large beds and comfortable furnishings ensure a restful night. Some rooms feature lovely views and tasteful decoration, adding to the overall ambiance.
However, guests have pointed out that some rooms are slightly outdated and could benefit from a refresh. A few rooms are described as small, dark or poorly insulated from noise, which can detract from the overall experience. Some guests also noted issues with room temperature and noise from slamming doors. Despite these minor downsides, the hotel's welcoming staff and excellent location make it a good choice for travelers seeking a comfortable and clean place to stay.
Beds
The beds at Best Western Central Hotel receive mixed reviews from guests. Many have found them to be comfortable with some specifically mentioning the quality and comfort of the bedding. Phrases like "comfortable beds," "very comfortable bedding," and "excellent beds" suggest that the hotel does offer a good sleep experience for some visitors. However, the reviews also highlight several issues. Some beds are described as small or "French," which may not meet everyone’s expectations for size. There are mentions of firm mattresses and bedding that isn't particularly comfy. Numerous guests note that the beds were not updated with some complaining about the mattresses being deformed or too soft. The use of two single beds joined to form a double bed, which creates a hump in the middle, was also a point of contention. Despite these criticisms, the hotel continues to maintain an overall positive impression with mentions of well-equipped rooms, quiet spaces and a good stay from multiple guests. The overall sentiment indicates that while many find the beds comfortable, there remains room for improvement to ensure consistent quality.
Cleanliness
The cleanliness of the Best Western Central Hotel has received numerous commendations from guests. Many reviews highlight the rooms as being very clean, tidy and comfortable with some guests noting the spotless and well-arranged nature of both the rooms and bathrooms. The hotel's facilities, air-conditioning and garden areas were also pointed out as maintaining a high standard of cleanliness. Additionally, the common areas and general upkeep were often described as well-maintained and pleasant.
However, the feedback was not entirely unblemished. Some guests mentioned minor issues such as dust on baseboards and cabinets, small and older bathroom showers and instances of unpleasant smells. Carpets in certain areas were described as old and dusty and there were occasional remarks about a lack of disinfection and specific areas that felt less clean than desired.
In summary, while the hotel largely maintains clean and comfortable facilities, there are occasional lapses and areas that could benefit from more consistent housekeeping and upkeep.
Staff
The staff at the Best Western Central Hotel have garnered high praise for their exceptional service. Several reviews highlight the reception staff for being particularly helpful, attentive and informative. Guests frequently mentioned how friendly and professional the staff were, offering a warm welcome and a pleasant demeanor throughout their stay.
The hotel staff are noted for their kindness and understanding, always available and willing to assist guests with any queries or requests. Many reviews emphasize the staff's politeness and cooperative nature, ensuring a smooth and enjoyable experience for visitors. Specific mentions of team members, like Mr. Ethienne, underscore their proactive approach in providing local information and solving issues promptly.
A consistent theme across reviews is the staff's ability to remain highly professional while maintaining a warm and welcoming attitude. This balance of professionalism and friendliness contributes significantly to guests feeling valued and well-cared for. The front desk team, in particular, receives accolades for their efficiency and helpfulness, ensuring guests' needs are met with minimal fuss.
However, there are occasional mentions of inconsistency in service with a few negative interactions noted, such as issues with meal service or an isolated case of a rude receptionist. These instances appear to be exceptions rather than the norm.
Overall, the Best Western Central Hotel's staff are commended for their dedication to customer satisfaction, making it a highly recommended choice for travelers seeking attentive and reliable service during their stay.
Wi-Fi
The wifi at Best Western Central Hotel receives generally positive feedback from guests. Many found the free WiFi to work well with several describing it as strong, reliable and fast. The connection quality is frequently noted as satisfactory, adequate and stable. Guests appreciated the availability of free WiFi included in their stay and consistently mentioned the good speed and strong connection. While there were occasional mentions of intermittent WiFi and some negative experiences, the overall sentiment highlights a positive and dependable internet experience for most visitors.
Parking
The Best Western Central Hotel offers a range of parking options that many guests find convenient and secure. The hotel features private, on-site parking right at the entrance, although there is an additional fee for this service. Despite the cost, many visitors appreciate the security and ease of access, describing the parking as ample, well laid-out and worth the money. Some find it necessary to reserve a spot in advance due to limited availability, which underscores its value among guests.
The parking facilities are particularly noted for their convenience, being easy to navigate and located right in the city center, making it a significant advantage for travelers. However, while the parking is remarkably secure and generally sufficient, a few guests noted that not all spaces are equally convenient. Additionally, while the parking fee is generally reasonable, some visitors found it to be on the higher side.
Overall, the parking at Best Western Central Hotel is a well-regarded amenity, appreciated for its security and accessibility, making the slight extra cost a worthwhile expense for many travelers.
Family
Best Western Central Hotel is highly recommended for families traveling with children. Guests often highlight its family-oriented atmosphere and spacious family rooms, which are well-equipped to accommodate larger groups. Many reviews mention the rooms are comfortable for family travel, providing ample space and amenities for kids, making it an ideal option for family stays.
The hotel offers a variety of family-size rooms and suites, some of which feature sitting areas and views of a quiet courtyard with a small garden, contributing to a peaceful environment. One of the notable aspects mentioned is the large and comfortable beds with enough spacing in the rooms to accommodate extra beds if needed.
Though some guests found the bathroom size less ideal for very young children, overall, the hotel is deemed very family-friendly. The presence of a bathtub in some family rooms was particularly appreciated by kids. For those seeking a quiet and comfortable family travel experience, Best Western Central Hotel appears to be a suitable and inviting choice.
Nightlife
The Best Western Central Hotel boasts a prime location for those interested in experiencing the local nightlife. It's conveniently positioned near a variety of bars and pubs with plenty of eating and drinking options just a few minutes' walk away. Guests appreciate that popular nightlife spots are within walking distance, offering myriad choices for evenings out. Despite its proximity to these vibrant locales, the area around the hotel is noted for not being noisy, allowing for a comfortable and restful stay.
3 Star
Best Western Central Hotel offers a blend of traditional style and historic charm, providing an experience that is comfortable but leans toward an old-fashioned aesthetic. It stands as a good compromise for travelers looking for a reasonable and adequate stay at a three-star rated establishment. The hotel’s services and amenities are typical of what one would expect at this rating, ensuring good value for money in most cases, though some guests have noted the need for maintenance.
Despite some complaints regarding the dilapidated state of the establishment and occasional remarks about it being quite expensive for its class, it remains a viable option, particularly at the competitive price point of 79 euros for a standard room. This makes it an attractive choice for those seeking an affordable stay without sacrificing basic comforts.
Overall, it is a hotel that delivers a standard three-star quality in terms of cleanliness, accommodations and service, drawing parallels with other similar-rated hotels and can be considered a good value for a three-star establishment.
Business
The Best Western Central Hotel is a solid choice for business travelers, offering a range of amenities tailored to meet the needs of professionals on the go. The hotel provides a combination of business and relaxation with facilities that ensure a productive and comfortable stay. Conveniently located near a convention center, it boasts business-friendly amenities such as a well-equipped business center, conference rooms and meeting spaces. Guests can find desks available for work in their rooms, making it a suitable environment for an overnight professional stay or a brief business trip. Overall, it’s a reliable option for those seeking satisfactory business facilities and services.
Accessible
The Best Western Central Hotel has garnered positive feedback from guests regarding its accessibility for individuals with disabilities. Many reviewers praised the hotel's ease of access from major highways and motorways, making it convenient for those traveling by car. The location is described as accessible and secure with car-accessible parking spaces available.
Guests found the hotel's public spaces to be very accessible and noted that both the common areas and rooms are designed to accommodate individuals with disabilities. There are handicap-friendly and modified accessible rooms, as well as accessible bathrooms. Additionally, the hotel provides an available lift, ensuring easy movement between floors.
The staff at the hotel were commended for their helpful assistance with mobility-related issues, enhancing the overall accessibility experience. The hotel also offers good value for money, making it a practical choice for those seeking disability access without compromising on quality. Despite an isolated mention of room accessibility issues, the majority of feedback highlights the excellent and thoughtfully implemented measures ensuring a comfortable stay for guests with disabilities.
Dog Friendly
The Best Western Central Hotel is celebrated for its accommodating and dog-friendly atmosphere. Guests have noted the friendly staff who are more than happy to welcome dogs, making it clear that pets are accepted and well-treated here. Travelers with dogs appreciate that the hotel warmly welcomes their canine companions, even allowing them in the bars. While there is an additional charge of 10 euros per day for dogs, many find the pet-friendly policies and acceptance of dogs to be a significant positive aspect of their stay. This hotel stands out as a reliable option for those traveling with pets.
No, Best Western Central Hotel doesn't have any pool.
No, a spa isn't available at Best Western Central Hotel.
Yes, Best Western Central Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Best Western Central Hotel.
No, Best Western Central Hotel doesn't have a gym.