Novotel Tours Centre Gare

Tours 47.38883400, 0.69575800 , 15 Rue Edouard Vaillant (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNovotel Tours Centre Gare stands out for its prime location, centrally placed near the city center, train station and various dining options, making it accessible and convenient for both tourists and business travelers. The proximity to the highway and the availability of parking, albeit at a slightly high cost, add to its allure. Families particularly benefit from this location due to its centrality and safety.

The breakfast service receives high marks for variety and quality, often described as a highlight of guests' stays. Despite occasional organizational issues and limited choices towards the end of service, the breakfast generally satisfies with its diverse and plentiful offerings.

The dining experience varies between weekdays and weekends. While weekday diners commend the quality of the food and the friendly wait staff, weekend visitors often face disappointment due to the absence of a functioning restaurant, leading to basic and limited dining options.

Rooms at Novotel Tours Centre Gare are spacious, well-insulated and clean, providing comfort with modern yet functional decor. Guests appreciate the soundproofing and the convenience of room amenities like practical furniture and comfortable beds. The hotel's cleanliness is noted as impeccable, enhancing the overall pleasant experience.

Staff at the hotel receive widespread praise for their friendliness, professionalism and helpfulness, contributing significantly to the welcoming atmosphere. The attentive service from the reception to the concierge consistently impresses guests, ensuring a memorable stay.

However, the Wi-Fi connectivity is a notable downside with frequent complaints about weak signals and slow speeds. This is an area that could see improvement to better accommodate guests who require reliable internet access during their stay.

Parking options are varied and appreciated for their security, though the underground garage can be narrow and fill up quickly, posing challenges for larger vehicles. Nevertheless, the convenience and safety of the parking facilities are generally well-regarded.

For families, the hotel is a strong option with its ample room sizes, child-friendly amenities and a welcoming atmosphere. While baby equipment provision could be improved, the overall value and comfort make it suitable for family stays.

In summary, Novotel Tours Centre Gare excels in location, breakfast offerings, room comfort, cleanliness and staff service, making it a solid choice for travelers. Minor areas for improvement include the weekend dining services, Wi-Fi connectivity and enhanced family amenities.
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Categories
Family Friendly Hotel
This hotel offers family rooms and is conveniently located near the train station, making it easy to access. It provides comfortable accommodations and amenities suitable for families.

Hotel near Nightlife Spots
Located near the Tours train station, providing easy access to various parts of the city and its nightlife. It also offers a comfortable and modern setting.

Hotel with Parking
This hotel provides parking and is situated near the train station. Its location and amenities cater to both business and leisure travelers.

Accessible Hotel
This hotel provides wheelchair access throughout its grounds, with specific facilities including accessible toilets and bathrooms. All 105 rooms are reachable by elevator, ensuring easy access to all floors.

4-Star Hotel
This 4-star hotel enjoys a quiet location in the middle of Tours and is conveniently located near the Vinci International Congress Center. It offers modern accommodations and an on-site restaurant that serves cuisine based on local Touraine products.

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Room Types
Classic Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Classic Double Room with Sofa Bed Providing free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Classic Double Room with Sofa Bed Providing free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Executive Room Providing free toiletries, this double room includes a private bathroom with a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Suite with Double Bed and Balcony The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Novotel Tours Centre Gare boasts an enviable location right on the edge of the city center, making it incredibly accessible for travelers. Situated near the train station, it offers a great base for both tourists and business visitors attending nearby conventions. The hotel’s proximity to the highway and abundance of nearby dining options further enhances its appeal.

Guests will appreciate the ease of access with parking available, ensuring a hassle-free stay. The location is ideal for exploring the beautiful and vibrant city of Tours, offering a refreshing atmosphere. It's central enough that guests can easily walk to the downtown area and visit local attractions, shops and eateries.

The hotel’s convenient placement behind Tours station and near the tourist office makes it an excellent choice for those arriving by train. Many guests highlighted the advantage of being within a short walking distance from both the train station and the city’s points of interest. The location is well-regarded for family stays due to its centrality and safety.

With its strategic location, modern amenities and ample parking options (though slightly expensive), Novotel Tours Centre Gare offers a well-rounded experience for travelers. The staff's politeness and the overall cleanliness only add to the already strong points about its location.

Breakfast
Classic continental fare and a buffet with a great variety stand out in the breakfast offerings at Novotel Tours Centre Gare. Guests frequently highlight how the breakfast exceeded their expectations with numerous options and high-quality items. Words like varied, plentiful and delicious emerge repeatedly, indicating a consistently high-standard morning meal.

Despite some remarks about limited choices and the occasional running out of items before service ended, the consensus tends to be positive. Many guests find the breakfast to be comprehensive with a wide selection that caters to different tastes. The breakfast is often described as a highlight of the stay with its abundance and appealing presentation.

Concerns about the organization of the breakfast service and some guests feeling it could be richer or more diverse in offerings were noted occasionally. Overall, the breakfast at Novotel Tours Centre Gare tends to leave guests satisfied, starting their day on a very positive note.

Dinner
The dining experience at Novotel Tours Centre Gare appears to garner mixed reviews. Guests who dined at the restaurant during the week were pleased, praising the quality of the beef and the natural kindness of the wait staff. Many found the food to be very good overall, both at dinner and breakfast.

However, weekends seem to be a different story. Several guests noted the absence of a functioning restaurant during this time, resulting in limited dining options. On occasion, this has led to disappointment, especially when arriving on a Friday night to find no restaurant seating available. Additionally, some felt that the weekend offerings were very basic with the menu described as limited and of low quality. For families, the lack of a children's menu is also a drawback. Despite this, those who visited during the week generally had a positive experience.

Rooms
The guest reviews of Novotel Tours Centre Gare highlight the spacious and well-insulated rooms, making it an attractive choice for families and travelers seeking comfort. The rooms are consistently described as large, clean and equipped with all necessary amenities such as practical furniture, a good bathroom and a kitchenette. Guests appreciate the minimalist yet functional decor with rooms that are both modern and airy. Beds are noted for their comfort, contributing to a pleasant overall stay.

Many reviews praise the hotel's ability to accommodate families, mentioning the suitability of the room sizes for groups of up to four people. Rooms on the top floor offer added spaciousness and possibly better views. The soundproofing is frequently mentioned as excellent, ensuring a peaceful environment despite the city center location. Reviewers also note the high cleanliness standards maintained throughout the hotel.

The positive experiences are further enhanced by the friendly and helpful staff, who add to the welcoming and comfortable atmosphere of the hotel. Overall, guests recommend Novotel Tours Centre Gare for its spacious, clean and comfortable rooms, making it a solid option for both family stays and business trips.

Beds
The beds at Novotel Tours Centre Gare receive high praise from guests for their comfort. Most feedback highlights the very comfortable beds with numerous comments about the extremely comfortable bedding and delightful sleep experience. Guests consistently mention the comfort of both the mattresses and bedding with some noting that the beds are perfect for families and good for joining together. The rooms are generally acknowledged for their good comfort overall.

However, not all feedback is entirely positive. Some guests found the pillows uncomfortable, describing them as too soft and had to request replacements more than once. There are also a few mentions of the beds being hard and the bedding being below average or not comfortable. Despite these occasional drawbacks, the overall consensus is that the beds at Novotel Tours Centre Gare are comfortable, making for a good night's rest.

Cleanliness
Novotel Tours Centre Gare has received notable praise for its cleanliness and comfort with numerous reviews highlighting the immaculate state of the rooms and bathrooms. The hotel's commitment to keeping the premises spotless is evident, as words like "impeccable," "spotlessly clean," and "meticulous cleanliness" are commonly used by guests. Visitors appreciated the modern and clean amenities, including products from the brand Rituals, adding a touch of luxury to their stay.

Several guests also mentioned the hotel's spacious and comfortable rooms, reflecting a general satisfaction with both the hygiene standards and the overall room environment. The hotel is described as very clean and well-maintained with clean bathrooms and a bright, pleasant atmosphere. Positive remarks were made about the clean and modern decor of the rooms, as well as the friendly and clean staff.

However, there were a few mentions where cleanliness did not meet expectations. Some reviews pointed to specific issues such as a candy wrapper left under the bed, dirty towels not properly handled by housekeeping and an overall suggestion that cleanliness could be improved in certain areas. Despite these occasional lapses, the general consensus remains that Novotel Tours Centre Gare is a clean, comfortable and inviting hotel for guests.

Staff
Novotel Tours Centre Gare boasts an impressive level of hospitality with numerous guests praising the kind and professional demeanor of the staff. Guests frequently highlight the friendliness and helpfulness of everyone they encounter, from the reception team to the night staff. The attentiveness and enthusiasm the staff exhibit are particularly notable, making guests feel warmly welcomed from the moment they arrive until their departure. The staff's readiness to assist with local attractions and offer good advice has also been highly appreciated.

The professionalism and exceptional service provided by the team is consistently highlighted in reviews. The concierge, in particular, earned applause for their excellent attention to guests' needs. Regardless of the time of day, the staff's responsiveness and availability stand out, providing remarkable service around the clock. The young receptionists, frequently noted for their kindness, add an extra layer of warmth and competence to the welcoming atmosphere.

In conclusion, the friendly and accommodating nature of Novotel Tours Centre Gare's staff significantly enhances the overall guest experience, ensuring a pleasant and memorable stay for all who visit.

Wi-Fi
Despite many positive aspects of the Novotel Tours Centre Gare, the Wi-Fi connectivity leaves much to be desired. Guests frequently mention that the Wi-Fi signal is very weak and internet speeds are notably slow. This issue isn't limited to specific areas, as many travelers note poor and unreliable Wi-Fi in their rooms and even on the ground floor. The limited bandwidth further hinders the online experience, making it challenging for visitors who rely on a consistent internet connection during their stay.

Parking
Novotel Tours Centre Gare receives commendations for its varied parking options. Guests appreciate the secure underground parking garage, which is ideal for those looking to keep their vehicles safe, especially when filled with luggage. The hotel also offers paid, secure parking under the building with spaces available for a daily fee. Its convenient location facilitates easy street parking, often at low cost and there are good, accessible parking options for individuals with disabilities. However, a few guests noted the underground parking spaces are limited, narrow and can present challenges for larger vehicles. Additionally, the garage can fill up quickly, suggesting early arrival may be beneficial. Despite these minor constraints, the overall sentiment towards the parking facilities is positive with many finding it convenient and secure.

Family
Novotel Tours Centre Gare emerges as an ideal choice for families seeking a comfortable and child-friendly stay. The hotel boasts well-sized family rooms and the option of connected rooms, ensuring enough space for two adults and two children. Guests particularly appreciate the welcome gifts provided for kids, making their stay enjoyable from the get-go. The staff at the hotel are highly commendable and the hotel's location close to the city with a variety of nearby restaurants adds to its appeal. Besides, the hotel's excellent breakfast offerings further enhance the family experience. However, an area for improvement is the provision of baby equipment, which some guests felt was lacking. Overall, it delivers good quality for its price and star rating, making it a suitable location for short family stays.


No, Novotel Tours Centre Gare doesn't have any pool.

No, a spa isn't available at Novotel Tours Centre Gare.

Yes, Novotel Tours Centre Gare welcomes dogs.

Yes, parking facilities are available at Novotel Tours Centre Gare.

No, Novotel Tours Centre Gare doesn't have a gym.

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