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Summary of reviewsCentral Holborn Apartments enjoys a prime location near Townsville's city center, making it popular for its convenience and accessibility. Guests frequently highlight its proximity to dining spots, the RL stadium, cafes, restaurants and shopping venues with secure on-site parking further enhancing the stay. The apartments provide spacious, family-friendly accommodations with facilities like self-contained units, a pool and BBQ areas. Despite being centrally located, the area remains quiet at night, offering a balance of tranquility and city life. Significant praise is directed at the city and water views from the apartments, contributing to a pleasurable experience.
The rooms at Central Holborn Apartments are spacious and modern, appealing especially to business travelers. Positive reviews mention the clean, well-laid-out rooms equipped with comprehensive amenities such as good air conditioning and sufficient lighting. However, several reviewers have noted issues with cleanliness and maintenance, including mouldy bathrooms, worn-out furniture, uncomfortable beds and dusty interiors.
Cleanliness is a significant concern for many guests with reports of stained carpets, mouldy bathrooms, dirty walls and musty odors. Insect problems like ants and cockroaches, unclean cutlery and even severe issues such as bloodstains and maggots have been mentioned, indicating inadequate housekeeping and sanitation.
On a brighter note, staff at Central Holborn Apartments receive high marks for their friendliness and helpfulness. Guests frequently commend the professionalism and accommodation provided during check-in and throughout their stay. The staff's quick resolution of issues and their dedication to guest satisfaction contribute significantly to the positive guest experiences.
The rooftop swimming pool is a major highlight, especially appreciated by families for its suitability for sunbathing and enjoyment by children. Despite occasional concerns about maintenance and unavailability, the pool area, along with BBQ facilities and a small gym, enhance the overall guest experience.
Parking is another well-regarded aspect with secure and easy-to-access underground parking available. Guests value the convenient access to local amenities and the safe environment for their vehicles.
Reviews of the beds are mixed; while some guests find them comfortable, others report issues with old, worn mattresses and insufficient pillows. Cleanliness concerns also extend to bedding with reports of stained mattresses and unwashed blankets.
In summary, Central Holborn Apartments offers a highly favorable location with spacious accommodations and commendable staff. Improvements in cleanliness and maintenance could elevate the overall guest experience. Show more
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Categories
Aparthotel with Free Wi-Fi
Central Holborn Apartments offers free Wi-Fi. It is an aparthotel, which is convenient for travellers needing to stay connected.
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
Aparthotel with Gym
4-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
One-Bedroom ApartmentThis modern, air-conditioned apartment offers a balcony with outdoor furniture, a fully equipped kitchen with a dishwasher, a dining setting and laundry facilities.
Two-Bedroom ApartmentThis spacious, air-conditioned apartment offers a balcony with outdoor furniture, a fully equipped kitchen with a dishwasher, a dining setting and 2 bathrooms. Laundry facilities are provided. Some apartments offer river views.
Three-Bedroom ApartmentThe spacious apartment features 3 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, a seating area, a dining area as well as mountain views. The unit offers 3 beds.
Queen StudioThe unit has 1 bed.
Guest Reviews
7.1
Good
Location
Central Holborn Apartments boasts a highly favorable location, frequently praised for its convenience and accessibility. Situated near the city center, it offers an easy walk to numerous dining spots, cinemas and the RL stadium, making it an ideal choice for sports enthusiasts and visitors seeking entertainment. Guests consistently highlight the proximity to cafes, restaurants and shopping venues, as well as the secure parking available on-site.
The apartments are noted for their spaciousness and suitability for families or groups with facilities such as self-contained units, a pool and BBQ areas enhancing the stay. The central position allows for quiet nights despite being close to the action, providing the right mix of tranquility and bustling city life.
With a location that makes accessing major points of interest straightforward, including the Cowboys Centre and local transport links, Central Holborn Apartments is a convenient base for exploring Townsville. The views from the apartments add to their appeal with many guests appreciating the city and water vistas. Overall, the location and facilities contribute to a comfortable and hassle-free stay.
Rooms
Central Holborn Apartments offers a blend of spacious and modern accommodations with notable convenience for business travelers. Many guests appreciated the clean, comfortable and well-laid out rooms that make the most of the available space. The facilities are described as modern and the apartments are fairly spacious, providing a relaxing environment before early flights. There are perks such as good air conditioning, sufficient lighting and comprehensive amenities.
However, there are significant drawbacks that have impacted guest experiences. Some rooms had severe cleanliness issues, including mouldy bathrooms, ruined furniture and old, dusty interiors. Several reviews mentioned uncomfortable beds with broken springs, stained carpets and strong, unpleasant odors. Other concerns included worn-out furniture, dysfunctional appliances and general maintenance issues like scuffed walls and loose fixtures.
On the brighter side, many found the location to be great with secure parking and nice views. Despite the drawbacks, the positive feedback reflects a potential for a pleasant stay with improvements in housekeeping and maintenance.
Beds
Central Holborn Apartments received mixed reviews regarding their beds. Many guests noted that the beds were comfortable and some found them very comfy, even describing their sleep experience as blissful. However, other guests reported various issues, such as beds being old, tired and showing serious wear and tear. Several reviews mentioned discomfort due to hard mattresses, springs sticking through and beds being too low or too soft. Pillows were also a common point of dissatisfaction, often described as hard or lacking support. In terms of cleanliness, there were concerns about stained mattresses and blankets with some guests pointing out unwashed or soiled bedding. While some reviewers appreciated the overall amenities and comfort, others emphasized the need for bed and furniture upgrades to improve the guest experience.
Cleanliness
Central Holborn Apartments struggles significantly with cleanliness, as highlighted by numerous guest reviews. Many guests reported that the rooms and common areas were unclean, featuring thick dust, stained carpets, dirty walls and a pervasive musty odor. Specific issues such as mould in the bathrooms, stained furniture and outdated, malfunctioning facilities were recurrent complaints. Many guests found the apartments to have poor maintenance with broken fixtures, rusty appliances and visible dirt on most surfaces.
Insect problems, particularly ants and cockroaches, were also a frequent grievance, contributing to an overall sense of discomfort. Instances of unclean cutlery, leftover rubbish from previous guests and even human nails found in the carpet suggest inadequate housekeeping services. Some rooms had severe issues, such as bloodstains, cigarette ash and even maggots, which highlight significant lapses in hygiene and sanitation. Despite a few reviews noting spacious and ostensibly clean rooms, the predominant theme is the need for a comprehensive deep cleaning and refurbishment to meet acceptable standards of cleanliness and guest comfort.
Staff
Visitors to Central Holborn Apartments consistently commend the exceptional staff, characterizing them as friendly, helpful and highly accommodating. The positive experiences begin at check-in, where guests frequently note the professionalism and kindness of the reception team, often highlighted by remarkable individuals such as Ruth, Ravi and Carol. Early check-in options and room adjustments due to issues like uncleanliness or leaks underscore the staff's commitment to guest satisfaction.
Guests appreciate the staff’s willingness to go above and beyond, such as explaining parking and check-in procedures thoroughly or finding rooms during busy periods. Issues, when raised, are swiftly addressed, showcasing high standards in customer service. The maintenance and reception staff are also praised for their efficiency and friendly demeanor, contributing significantly to guests' overall positive experience.
The convenient location, close to the city center and various dining options, combined with the dedication of the staff, makes Central Holborn Apartments a well-regarded choice for travelers seeking attentive service and a pleasant stay.
Pool
Central Holborn Apartments receives consistent praise for its rooftop swimming pool and associated facilities. Guests frequently appreciate the pool area, describing it as nice, lovely and amazing. Families particularly value the pool, noting that children thoroughly enjoy both the swimming area and the outdoor BBQ facilities, complemented by a small gym.
The location of the pool is ideal for sunbathing, although some guests mention a lack of shade. Cleanliness is generally viewed positively, but there are occasional remarks about the need for better maintenance, specifically a pool vacuum and improved access for older patrons.
However, the pool area has not been without issues. Some guests were disappointed by unanticipated closures due to deck repairs or lack of notification about the pool being out of service. Despite these occasional setbacks, the pool remains a highlight for many visitors, enhancing their overall stay at the Central Holborn Apartments.
Parking
Central Holborn Apartments offers a convenient and secure parking experience for guests. The hotel provides free and underground parking, enhancing the safety and security of vehicles. Many guests appreciated the ease of access to both the parking area and their rooms, noting the added comfort of knowing the parking area is accessible only to those staying at the apartment. The location of the hotel is particularly praised, being close to local amenities such as a football stadium, cinema and eateries, making it ideal for short stays. Additionally, the friendly staff and well-equipped facilities such as the spacious units, pool area and BBQ add to the overall positive experience.
Yes, Central Holborn Apartments has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Central Holborn Apartments.
No, Central Holborn Apartments doesn't allow dogs.
Yes, parking facilities are available at Central Holborn Apartments.