Grand Hotel and Apartments Townsville
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Summary of reviewsGrand Hotel and Apartments Townsville receives strong praise for its prime location, spacious and clean accommodations and exceptional staff. Situated in the heart of Townsville, the hotel provides easy access to the vibrant dining scene of Palmer Street, the Strand for lovely evening strolls, significant spots like the Footy Stadium and various shopping areas. This central positioning allows guests to effortlessly explore the city's history and architecture, making it a favored choice for business travelers and tourists alike.
Accommodations at the hotel are frequently highlighted for their generous size, modern amenities and cleanliness. The rooms and apartments are spacious, well-appointed and provide ample conveniences like well-equipped kitchenettes and functional en-suites. Guests appreciate the large TVs, comfortable beds and enjoyable balconies that often come with lovely views. For families, the larger apartments with separate bedrooms and living areas are particularly favorable. Although there are occasional mentions of minor cleanliness issues or outdated facilities, the overall sentiment is positive with guests enjoying spacious and comfortable stays.
The hotel is consistent in maintaining high standards of cleanliness with rooms and common areas noted for their thorough upkeep and modern amenities. Guests often find the accommodations stylish and spotless, particularly appreciating the clean and spacious bathrooms. Despite some isolated incidents of inconsistent housekeeping, the general consensus reflects satisfaction with the hotel's cleanliness.
The staff at Grand Hotel and Apartments Townsville receives exceptional reviews for their friendliness, professionalism and helpfulness. Guests commend the front desk receptionists for their warm welcomes and exceptional service with many noting the staff's promptness in addressing issues and going above and beyond to accommodate guests. The staff's resourcefulness and attentiveness significantly enhance the overall positive experience at the hotel.
While the gym is praised for being spotless and equipped with the latest gear despite its small size, some guests feel it could benefit from an upgrade. Similarly, the pool facilities receive mixed feedback; guests appreciate the family-friendly nature and reasonable size of the pool, but some find issues with the temperature and the overall aesthetic.
The hotel's proximity to nightlife options is a significant draw for those looking to enjoy Townsville's vibrant bar, restaurant and nightclub scene. However, this can also lead to occasional noise issues at night, which might be a consideration for light sleepers or families.
Overall, Grand Hotel and Apartments Townsville is a well-regarded property that offers an exceptional location, spacious and clean accommodations and stellar customer service, making it a preferred choice for visitors to Townsville.
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Accommodations at the hotel are frequently highlighted for their generous size, modern amenities and cleanliness. The rooms and apartments are spacious, well-appointed and provide ample conveniences like well-equipped kitchenettes and functional en-suites. Guests appreciate the large TVs, comfortable beds and enjoyable balconies that often come with lovely views. For families, the larger apartments with separate bedrooms and living areas are particularly favorable. Although there are occasional mentions of minor cleanliness issues or outdated facilities, the overall sentiment is positive with guests enjoying spacious and comfortable stays.
The hotel is consistent in maintaining high standards of cleanliness with rooms and common areas noted for their thorough upkeep and modern amenities. Guests often find the accommodations stylish and spotless, particularly appreciating the clean and spacious bathrooms. Despite some isolated incidents of inconsistent housekeeping, the general consensus reflects satisfaction with the hotel's cleanliness.
The staff at Grand Hotel and Apartments Townsville receives exceptional reviews for their friendliness, professionalism and helpfulness. Guests commend the front desk receptionists for their warm welcomes and exceptional service with many noting the staff's promptness in addressing issues and going above and beyond to accommodate guests. The staff's resourcefulness and attentiveness significantly enhance the overall positive experience at the hotel.
While the gym is praised for being spotless and equipped with the latest gear despite its small size, some guests feel it could benefit from an upgrade. Similarly, the pool facilities receive mixed feedback; guests appreciate the family-friendly nature and reasonable size of the pool, but some find issues with the temperature and the overall aesthetic.
The hotel's proximity to nightlife options is a significant draw for those looking to enjoy Townsville's vibrant bar, restaurant and nightclub scene. However, this can also lead to occasional noise issues at night, which might be a consideration for light sleepers or families.
Overall, Grand Hotel and Apartments Townsville is a well-regarded property that offers an exceptional location, spacious and clean accommodations and stellar customer service, making it a preferred choice for visitors to Townsville.
Aparthotel with Free Wi-Fi
The Grand Hotel and Apartments Townsville offers high-speed Wi-Fi internet access in all rooms. Guests also have access to a sundeck swimming pool and spa area, as well as a modern gymnasium.
Aparthotel with Parking
This hotel provides parking facilities for guests. The combination of hotel rooms and apartments offers flexibility.
Accessible Aparthotel
This aparthotel offers facilities for disabled guests, including a lift and accessible parking. It provides wheelchair access to common/public areas.
Aparthotel with Outdoor Pool
This hotel provides guests with access to an outdoor pool and spa. The courtyard swimming pool and spa offer a private area to relax.
Aparthotel Taking Steps Towards Sustainability
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Gym
5-Star Aparthotel
Guest Reviews
Situated in the heart of Townsville, Grand Hotel and Apartments Townsville boasts an exceptional location that guests rave about. Perfectly positioned near restaurants, bars and the city center, this hotel provides easy access to Palmer Street’s vibrant dining scene and is just a short walk or drive to the Strand, offering lovely evening strolls by the waterfront. It is conveniently close to significant spots like the Footy Stadium, making it an ideal stay for sports enthusiasts. Guests appreciate the proximity to the shopping area and find it superbly convenient for their business and recreational needs.
This central location enables effortless exploration of the city's rich history and architecture, adding to the overall appeal. The hotel's strategic positioning ensures that everything from eateries to key city attractions is within easy reach, making it a prime choice for anyone seeking a comprehensive Townsville experience.
Despite some minor issues, such as occasional street noise, the hotel's location remains one of its standout features, complemented by clean and comfortable rooms, secure parking and friendly staff. With its combination of convenience, accessibility and vibrant surroundings, Grand Hotel and Apartments Townsville emerges as a preferred launchpad for guests looking to explore Townsville.
Grand Hotel and Apartments Townsville offers guests a comfortable and pleasant stay with spacious accommodations. Many reviewers highlighted the generous size of the rooms and apartments, often describing them as clean, well-appointed and modern. The rooms are described as being very well set out, providing ample space and numerous conveniences, including well-equipped kitchenettes and functional en-suites.
Guests appreciated the large TVs and modern furniture, while the balconies frequently received praise for providing lovely views and an enjoyable outdoor space. The hotel's proximity to restaurants and attractions was another plus, making it a convenient choice for visitors. Additionally, several reviewers noted the cleanliness and tidiness of their rooms, which contributed to an overall positive experience.
For families, the larger apartments were particularly favorable with enough space to comfortably accommodate multiple people and special features like separate bedrooms and living areas. The comfortable beds also received mentions for ensuring a good night's sleep.
However, a few reviews pointed out minor issues, such as occasional cleanliness problems and outdated facilities in some rooms. There were mentions of rooms smelling of cleaning agents or food and some comments on the lighting and decor being a bit dark. Despite these occasional drawbacks, the consensus remained that Grand Hotel and Apartments Townsville offers a spacious, comfortable and well-situated stay.
At the 'Grand Hotel and Apartments Townsville,' guests frequently praise the comfort and cleanliness of the beds and linens. Many reviews describe the beds as very comfortable, super comfy and even next-level comfy. King-size beds are noted for their comfort, often described as very comfortable and offering a great sleeping experience. The availability of a pillow menu is appreciated by some guests, enhancing their stay with customizable comfort.
However, opinions on bed firmness and comfort vary. While some find the beds perfectly firm, others note them as being too hard or uncomfortable. There are also mentions of mattresses feeling too soft or even sinking, leading to mixed experiences. A few guests reported issues with bed stability, such as beds separating or collapsing at the edge.
Despite these differences, the overall consensus leans toward positive with many guests enjoying restful sleep on the comfy beds. The hotel also provides the added convenience of a split bed charge option, catering to varied preferences with separate beds upon request.
The Grand Hotel and Apartments Townsville consistently receives strong praise for its cleanliness. Guests frequently highlight the spacious and comfortable rooms, emphasizing the property’s thorough upkeep and modern amenities. The rooms and common areas are noted for being extremely clean and well-maintained with the staff demonstrating commendable diligence in their cleaning practices.
Several reviews mention the luxurious feel of the accommodations, describing the facilities as stylish and spotless. The bathrooms, in particular, receive a lot of positive feedback for being very clean and spacious. Many guests also appreciate the comfortable beds and great pillows, which add to the overall comfort of the stay.
However, there are occasional mentions of issues such as inconsistent housekeeping and specific areas needing a deeper clean. Despite these isolated incidents, the general consensus points to a property that is well-cared for, leaving most guests satisfied with the cleanliness and overall condition of the hotel.
In addition to cleanliness, the hotel’s excellent location and secure environment are frequently praised, contributing to a pleasant and comfortable stay for travelers.
The Grand Hotel and Apartments Townsville receives high praise for its remarkable staff. Guests consistently describe the staff as exceptionally friendly, helpful and professional. The front desk receptionists are frequently highlighted for their warm welcomes and exceptional service. Overall, the staff is noted for being attentive, resourceful and quick to handle any situation that arises.
Many reviews emphasize the excellent customer service with multiple mentions of the staff going above and beyond to accommodate guests. The reception staff are particularly celebrated for their professionalism and approachability. Despite a few mentions of less amiable interactions, the overwhelming majority of comments reflect a positive experience with friendly and accommodating personnel.
In particular, guests often express appreciation for the staff's promptness in addressing minor maintenance issues and their general knowledge and helpfulness. The hotel’s team is repeatedly described as amazing, unbelievable and exceptional, contributing significantly to the overall positive impression of the property.
The gym at the Grand Hotel and Apartments Townsville receives mixed feedback from guests. On the positive side, many guests note that the gym is amazing and spotless, featuring the latest equipment, towels, water bubbles and hand sanitiser. Despite its small size, it is described as functional and sufficient for a good workout, making it a useful amenity for those looking to maintain their fitness routine during their stay. However, some guests feel that the gym could use an upgrade and mention that it is getting old. Overall, it is a practical facility that caters to basic fitness needs, though it may benefit from some modernization.
The Grand Hotel and Apartments Townsville garners mixed reviews for its pool facilities. On the positive side, the pool area is appreciated for being family-friendly and the size of the pool is frequently described as great, making it a good fit for leisurely dips. Many guests found the pool to be quite nice and enjoyed using it, which highlights its appeal for a refreshing swim. The facilities at the pool are also noted to be great. However, several reviews mention that the pool area is somewhat small and limited. Some guests found the temperature of the pool to be an issue with complaints of the water being too cold, particularly in July and in other instances, too hot for swimming. Additionally, the spa is not heated, which could be a drawback for those seeking a warm soak. Overall, while there are commendable aspects, potential visitors might want to consider the size and temperature variability of the pool when planning their stay.
The Grand Hotel and Apartments Townsville is well-known for its prime location close to an array of nightlife options. Guests appreciate its proximity to numerous bars, restaurants and nightclubs, making it an ideal spot for those looking to enjoy the vibrant night scene. The hotel is centrally located, providing easy access to dining and entertainment venues.
However, the bustling nightlife can bring some downsides. Noise from nearby bars and pubs can be an issue, especially late into the night, which might be a consideration for light sleepers or families seeking a quieter stay. Overall, the area is lively and vibrant, perfect for those who want to be in the heart of Townsville's nightlife.
Grand Hotel and Apartments Townsville emerges as a commendable choice for travelers with disabilities due to its thoughtful accommodations. The hotel's commitment to accessibility is evident, as it offers disability-friendly rooms and ensures some rooms specifically cater to disabled guests. The facilities include accessible bathrooms designed to meet the needs of individuals with mobility issues.
Security and support are key highlights with a highly secured environment and 24-hour reception, enhancing safety and convenience for all guests. The staff at reception is noted for their helpfulness, making check-in, including early check-in, a smooth experience. Accessible common areas and visible pathways, including easy-to-cross bridges and accessible stairs, facilitate movement within the hotel and to nearby venues. The blend of accessibility and attentive service positions Grand Hotel and Apartments Townsville as a solid option for guests with disabilities.
The outdoor pool at Grand Hotel and Apartments Townsville receives mixed reviews from guests. Positive comments highlight the pool's suitability for cooling down and note that it is a great area for kids with a small children's pool also available. The pool area is generally described as nice and well set up, contributing to the overall pleasant experience. However, some guests mention that the pool is not heated and can be very cold with certain reviews pointing out that the area could look dismal and lack an impressive view. The presence of outdoor pool facilities is acknowledged positively, but the temperature and overall aesthetic aspects leave room for improvement.
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Location
This central location enables effortless exploration of the city's rich history and architecture, adding to the overall appeal. The hotel's strategic positioning ensures that everything from eateries to key city attractions is within easy reach, making it a prime choice for anyone seeking a comprehensive Townsville experience.
Despite some minor issues, such as occasional street noise, the hotel's location remains one of its standout features, complemented by clean and comfortable rooms, secure parking and friendly staff. With its combination of convenience, accessibility and vibrant surroundings, Grand Hotel and Apartments Townsville emerges as a preferred launchpad for guests looking to explore Townsville.
Rooms
Guests appreciated the large TVs and modern furniture, while the balconies frequently received praise for providing lovely views and an enjoyable outdoor space. The hotel's proximity to restaurants and attractions was another plus, making it a convenient choice for visitors. Additionally, several reviewers noted the cleanliness and tidiness of their rooms, which contributed to an overall positive experience.
For families, the larger apartments were particularly favorable with enough space to comfortably accommodate multiple people and special features like separate bedrooms and living areas. The comfortable beds also received mentions for ensuring a good night's sleep.
However, a few reviews pointed out minor issues, such as occasional cleanliness problems and outdated facilities in some rooms. There were mentions of rooms smelling of cleaning agents or food and some comments on the lighting and decor being a bit dark. Despite these occasional drawbacks, the consensus remained that Grand Hotel and Apartments Townsville offers a spacious, comfortable and well-situated stay.
Beds
However, opinions on bed firmness and comfort vary. While some find the beds perfectly firm, others note them as being too hard or uncomfortable. There are also mentions of mattresses feeling too soft or even sinking, leading to mixed experiences. A few guests reported issues with bed stability, such as beds separating or collapsing at the edge.
Despite these differences, the overall consensus leans toward positive with many guests enjoying restful sleep on the comfy beds. The hotel also provides the added convenience of a split bed charge option, catering to varied preferences with separate beds upon request.
Cleanliness
Several reviews mention the luxurious feel of the accommodations, describing the facilities as stylish and spotless. The bathrooms, in particular, receive a lot of positive feedback for being very clean and spacious. Many guests also appreciate the comfortable beds and great pillows, which add to the overall comfort of the stay.
However, there are occasional mentions of issues such as inconsistent housekeeping and specific areas needing a deeper clean. Despite these isolated incidents, the general consensus points to a property that is well-cared for, leaving most guests satisfied with the cleanliness and overall condition of the hotel.
In addition to cleanliness, the hotel’s excellent location and secure environment are frequently praised, contributing to a pleasant and comfortable stay for travelers.
Staff
Many reviews emphasize the excellent customer service with multiple mentions of the staff going above and beyond to accommodate guests. The reception staff are particularly celebrated for their professionalism and approachability. Despite a few mentions of less amiable interactions, the overwhelming majority of comments reflect a positive experience with friendly and accommodating personnel.
In particular, guests often express appreciation for the staff's promptness in addressing minor maintenance issues and their general knowledge and helpfulness. The hotel’s team is repeatedly described as amazing, unbelievable and exceptional, contributing significantly to the overall positive impression of the property.
Gym
Pool
Nightlife
However, the bustling nightlife can bring some downsides. Noise from nearby bars and pubs can be an issue, especially late into the night, which might be a consideration for light sleepers or families seeking a quieter stay. Overall, the area is lively and vibrant, perfect for those who want to be in the heart of Townsville's nightlife.
Accessible
Security and support are key highlights with a highly secured environment and 24-hour reception, enhancing safety and convenience for all guests. The staff at reception is noted for their helpfulness, making check-in, including early check-in, a smooth experience. Accessible common areas and visible pathways, including easy-to-cross bridges and accessible stairs, facilitate movement within the hotel and to nearby venues. The blend of accessibility and attentive service positions Grand Hotel and Apartments Townsville as a solid option for guests with disabilities.
Outdoor Pool
Yes, Grand Hotel and Apartments Townsville has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Grand Hotel and Apartments Townsville.
No, Grand Hotel and Apartments Townsville doesn't allow dogs.
Yes, parking facilities are available at Grand Hotel and Apartments Townsville.
Yes, Grand Hotel and Apartments Townsville has a gym.
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